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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,608
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,931
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,422
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,650
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,581
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,362
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Always jump to some "wpkg.org" site ?!!

    Now whenever I open TSO's homepage it jumps to some "wpkg.org" website. This started about 3 hours ago. When I refreshed a frozen page expecting it...

    Started by Giddens, 26.04.15 10:08
    • Replies: 2
    • Views: 4,638
    28.04.15 08:32 Go to last post
  2. Problem clicking on a camp to attack it

    Hi, When attacking a camp, it is often hard to click & send the attack. This a is a problem when zoomed-in 100% If you zoom out a little;...

    Started by Meshaw, 27.03.15 04:08
    2 Pages
    1 2
    attack, camps, clicking
    • Replies: 16
    • Views: 98,453
    28.04.15 01:14 Go to last post
  3. The Final Insult

    Finally, just after midnight scored the magic 3,760,000 xp to finish the game. Up came the reward screen, 2500 gems, some gold coins and of course,...

    Started by Nogbad, 27.04.15 19:45
    • Replies: 3
    • Views: 15,132
    27.04.15 21:32 Go to last post
  4. Premium buffing not giving 10% bonus time

    Either there is a problem with the buffing, ot with the timing of the system. I just triggered premium. I waited until the pop-up message...

    Started by JJahorn, 27.04.15 12:00
    • Replies: 1
    • Views: 8,825
    27.04.15 19:40 Go to last post
  5. Whisper bug?

    Whisper is making the whole game freeze, started yesterday evening. I'm not sure if this is a bug but it's very annoying as the best conversations...

    Started by Scrielle, 27.04.15 08:59
    • Replies: 1
    • Views: 14,929
    27.04.15 12:37 Go to last post
  6. guild quest completed but stuck...

    hi guys we have completed our guild quest, but it is stuck the green icone doesn´t appear are all my members going to loose the guild coins today...

    Started by kabty, 23.04.15 20:48
    • Replies: 4
    • Views: 13,281
    24.04.15 12:47 Go to last post
  7. Arctic Explosion

    I didn't attack the first camp to the north of the landing zone until I'd cleared all the others, mainly because I didn't notice it. I couldn't then...

    Started by Rosejane, 22.04.15 19:45
    • Replies: 1
    • Views: 26,361
    23.04.15 19:43 Go to last post
  8. no return home button, adv freeze

    Three adv today where at the end no 'return home' button appeard. Was able to return home, got loot etc but icon stayed on desktop. Could not start...

    Started by Zeeta, 22.04.15 16:32
    • Replies: 1
    • Views: 15,887
    22.04.15 17:07 Go to last post
  9. Weird behavior in scenaios

    I played Riches of the Mountain. Destroing sabotage camp I buffed first on 10 "slash"s, I had not other buffs because I made it in provision house....

    Started by TMats, 13.04.15 12:00
    • Replies: 7
    • Views: 17,613
    22.04.15 10:33 Go to last post
  10. Side quest

    I have a side quest where the text does not match the requirement. I was told when asking in chat that this quest was changed. It seems very strange...

    Started by Urd123, 21.04.15 15:13
    • Replies: 3
    • Views: 9,244
    21.04.15 17:32 Go to last post
  11. Thumbs down Unfair !

    Just back in on Wednesday - I couldn't get in on during my normal hours yesterday, due to the extended server time out , so why do they reset me to...

    Started by NixMan, 15.04.15 07:38
    • Replies: 8
    • Views: 13,661
    21.04.15 15:22 Go to last post
  12. Expedition (colony) medipacks

    prntscr.com/6dd8b0 1 marshal injured, and 1 medipack used - but as u see in the picture my medipack limit is down with 2 pieces. I will have to...

    Started by Bfreak, 06.03.15 12:28
    • Replies: 6
    • Views: 23,446
    20.04.15 09:21 Go to last post
  13. Star menu freeze and crash the game

    The star menu behaves erratically and can become unusable, at that point it will freeze the game and even crash it. One thing I have noticed is...

    Started by CrazyBat, 20.03.15 14:34
    2 Pages
    1 2
    • Replies: 13
    • Views: 55,666
    19.04.15 19:20 Go to last post
  14. "The Militia" Quest - only available for level 21,... but not 22 or further!

    Hi, I can't unlock the "The Militia" Quest from the main quest named: "Militia", 'cause it asks: Player Level required: 21-21 ...but I'm already...

    Started by Nivlac8, 27.11.12 01:09
    6 Pages
    1 2 3 ... 6
    level 21, militia, quest, the militia
    • Replies: 53
    • Views: 238,617
    18.04.15 13:31 Go to last post
  15. more messed up colonies

    I won a colony today and got the mail. I may not set up defences or accept it, it is already ''mine'' with a day to go. Colony still active, no...

    Started by aklbr, 16.04.15 15:00
    • Replies: 2
    • Views: 26,225
    16.04.15 17:09 Go to last post
  16. Master of Martial Arts

    Attacked bandit camp on Sons of the Veld with a pair of Master of Martial Arts generals each with one recruit. After the first attack and loss...

    Started by AndyGadget, 11.04.15 19:45
    • Replies: 2
    • Views: 13,784
    16.04.15 12:04 Go to last post
  17. Invisible Garrisons

    Just completed a Norks 2 adv, and noticed an unusual and potentially awkward change to previous behaviour. The "Traps" no longer display their...

    Started by Nogbad, 13.04.15 03:41
    • Replies: 4
    • Views: 19,885
    14.04.15 06:32 Go to last post
  18. Barracks and Combat Academy + Armoury Progress Metres Stagnant

    Hi Guys! I have done a good search and just can't find this one so maybe I'm not typing in quite the right words? Either way hopefully this is an...

    Started by Ro_Cocoa, 08.04.15 10:59
    • Replies: 6
    • Views: 298,493
    13.04.15 22:57 Go to last post
  19. Lag in adventure

    Hello. I started a The Dark Priests adventure today, after popping a Premium, and noticed when moving my generals around and for attack, there was...

    Started by JasonBourneDK, 10.04.15 16:34
    • Replies: 3
    • Views: 2,995
    13.04.15 20:48 Go to last post
  20. Server Connection

    I've had a 'server connection failed' message repeatedly since Friday evening forcing me out of the game. Today I've been unable to play at all.

    Started by Rosejane, 29.03.15 10:21
    server issues
    • Replies: 2
    • Views: 6,111
    09.04.15 15:45 Go to last post

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