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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,373
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,366
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,780
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,734
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. remaining buff duration tooltip on tavern

    Hovering over a tavern with Sandmans powder active shows that "A Thousand Snowflakes" buff is active.

    Started by bodecki, 08.05.15 09:05
    • Replies: 0
    • Views: 10,574
    08.05.15 09:05 Go to last post
  2. Progress bars in Achievements

    are buggy sometimes:

    Started by HFoC, 06.05.15 08:52
    • Replies: 1
    • Views: 5,968
    06.05.15 21:11 Go to last post
  3. Improved Silo Display

    As shown in image.

    Started by needtoplay, 24.04.15 16:34
    • Replies: 3
    • Views: 13,051
    06.05.15 21:07 Go to last post
  4. Angry Loading Screen of Death

    Everytime I click Play, the game only takes me up to 'Loading Map' screen with the blue background. I have done everything from restarting my laptop...

    Started by Solthariun, 01.05.15 10:29
    • Replies: 3
    • Views: 28,409
    03.05.15 21:19 Go to last post
  5. Can't stop production on Advanced Papermill,

    tryed 4 days, but still using mats HELP :mad:

    Started by Hellfaxe, 30.04.15 18:12
    • Replies: 1
    • Views: 7,181
    30.04.15 20:25 Go to last post
  6. colonies, aka pvp, bugs, messed-up counters

    The 'ace' achievement under attack rolled back; I've played some during the event, had 15 or so; a week ago I had 10, today I've managed 6, with...

    Started by aklbr, 30.04.15 13:43
    bugs, pvp
    • Replies: 0
    • Views: 10,926
    30.04.15 13:43 Go to last post
  7. Game not loading`...

    Surprise, surprise, the game crashed again... Only the third time today so far, but then it's only 11,30am... Now the game won't reload, it's just...

    Started by Economic_Crisis, 29.04.15 10:37
    • Replies: 3
    • Views: 5,802
    29.04.15 18:22 Go to last post
  8. Always jump to some "wpkg.org" site ?!!

    Now whenever I open TSO's homepage it jumps to some "wpkg.org" website. This started about 3 hours ago. When I refreshed a frozen page expecting it...

    Started by Giddens, 26.04.15 10:08
    • Replies: 2
    • Views: 4,649
    28.04.15 08:32 Go to last post
  9. Problem clicking on a camp to attack it

    Hi, When attacking a camp, it is often hard to click & send the attack. This a is a problem when zoomed-in 100% If you zoom out a little;...

    Started by Meshaw, 27.03.15 04:08
    2 Pages
    1 2
    attack, camps, clicking
    • Replies: 16
    • Views: 98,637
    28.04.15 01:14 Go to last post
  10. The Final Insult

    Finally, just after midnight scored the magic 3,760,000 xp to finish the game. Up came the reward screen, 2500 gems, some gold coins and of course,...

    Started by Nogbad, 27.04.15 19:45
    • Replies: 3
    • Views: 15,211
    27.04.15 21:32 Go to last post
  11. Premium buffing not giving 10% bonus time

    Either there is a problem with the buffing, ot with the timing of the system. I just triggered premium. I waited until the pop-up message...

    Started by JJahorn, 27.04.15 12:00
    • Replies: 1
    • Views: 8,841
    27.04.15 19:40 Go to last post
  12. Whisper bug?

    Whisper is making the whole game freeze, started yesterday evening. I'm not sure if this is a bug but it's very annoying as the best conversations...

    Started by Scrielle, 27.04.15 08:59
    • Replies: 1
    • Views: 15,046
    27.04.15 12:37 Go to last post
  13. guild quest completed but stuck...

    hi guys we have completed our guild quest, but it is stuck the green icone doesn´t appear are all my members going to loose the guild coins today...

    Started by kabty, 23.04.15 20:48
    • Replies: 4
    • Views: 13,322
    24.04.15 12:47 Go to last post
  14. Arctic Explosion

    I didn't attack the first camp to the north of the landing zone until I'd cleared all the others, mainly because I didn't notice it. I couldn't then...

    Started by Rosejane, 22.04.15 19:45
    • Replies: 1
    • Views: 26,433
    23.04.15 19:43 Go to last post
  15. no return home button, adv freeze

    Three adv today where at the end no 'return home' button appeard. Was able to return home, got loot etc but icon stayed on desktop. Could not start...

    Started by Zeeta, 22.04.15 16:32
    • Replies: 1
    • Views: 15,940
    22.04.15 17:07 Go to last post
  16. Weird behavior in scenaios

    I played Riches of the Mountain. Destroing sabotage camp I buffed first on 10 "slash"s, I had not other buffs because I made it in provision house....

    Started by TMats, 13.04.15 12:00
    • Replies: 7
    • Views: 17,697
    22.04.15 10:33 Go to last post
  17. Side quest

    I have a side quest where the text does not match the requirement. I was told when asking in chat that this quest was changed. It seems very strange...

    Started by Urd123, 21.04.15 15:13
    • Replies: 3
    • Views: 9,275
    21.04.15 17:32 Go to last post
  18. Thumbs down Unfair !

    Just back in on Wednesday - I couldn't get in on during my normal hours yesterday, due to the extended server time out , so why do they reset me to...

    Started by NixMan, 15.04.15 07:38
    • Replies: 8
    • Views: 13,696
    21.04.15 15:22 Go to last post
  19. Expedition (colony) medipacks

    prntscr.com/6dd8b0 1 marshal injured, and 1 medipack used - but as u see in the picture my medipack limit is down with 2 pieces. I will have to...

    Started by Bfreak, 06.03.15 12:28
    • Replies: 6
    • Views: 23,512
    20.04.15 09:21 Go to last post
  20. Star menu freeze and crash the game

    The star menu behaves erratically and can become unusable, at that point it will freeze the game and even crash it. One thing I have noticed is...

    Started by CrazyBat, 20.03.15 14:34
    2 Pages
    1 2
    • Replies: 13
    • Views: 55,742
    19.04.15 19:20 Go to last post

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