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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,092
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,748
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,183
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,695
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,695
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,083
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Connection Failed ?

    cant log in game ??

    Started by norfik, 19.03.14 15:30
    20 Pages •
    1 2 3 ... 20
    • Replies: 192
    • Views: 351,477
    sleiN13
    29.03.15 20:53 Go to last post

  2. Where are the chickens

    Ok, so I collected the "frightened" chickens. Now I need to put them on the nests. Where are they? I couldn't find them so I thought I had to...

    Started by CaneFlail, 28.03.15 18:00
    • Replies: 3
    • Views: 7,958
    CaneFlail
    29.03.15 14:11 Go to last post

  3. New general graphics preventing attacks

    Did a few adventures yesterday, other than some annoyance on with the graphics I could send attacks. Today on BK I cant select a general unless Im...

    Started by Thejollyone, 27.11.14 07:56
    3 Pages •
    1 2 3
    2 Attachment(s)
    • Replies: 22
    • Views: 21,144
    lolo1
    29.03.15 02:30 Go to last post

  4. SMS gem buying

    ive sent 2 sms to buy gems and havnt received any codes what should i do? and if i receive the codes tomorrow will they still be happy hour packages...

    Started by Wivadee, 26.03.15 21:37
    • Replies: 1
    • Views: 4,732
    Narcil
    26.03.15 21:54 Go to last post

  5. The Lag is back with a Vengeance :(

    cant seem to get past the load screen the bar isnt filling no easter logo screen like there usually is during events...anyone else having issues?

    Started by hades8840, 17.03.15 07:52
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 150
    • Views: 180,430
    topgearfan
    25.03.15 19:19 Go to last post

  6. My premium has gone + I can't buy anything from Epic Market (gems, 1d premium, etc)

    After the last maintenance my premium has gone, 2 days sooner (7days premium). Also I can't buy anything from Epic Market. It shows that I buy it,...

    Started by dodos_manus, 25.03.15 11:26
    • Replies: 3
    • Views: 40,176
    programmedjord
    25.03.15 19:01 Go to last post

  7. Renaming Master of Defense

    Not sure if this is counted as a bug really. Posted here to give heads-up to others... Cannot rename Master of Defense to: MoD MoD-1 etc ...

    Started by Tripi, 25.03.15 16:42
    • Replies: 1
    • Views: 16,590
    topgearfan
    25.03.15 18:06 Go to last post

  8. scouts upgrades not working

    Just noticed all my scouts have lost sturdy shovel and time reducing upgrades since maintenance . Anyone else having these problems?

    Started by MutantKid, 24.03.15 16:57
    • Replies: 3
    • Views: 4,672
    BB_Ravel
    25.03.15 11:00 Go to last post

  9. Stuck on "Loading Map" screen

    Hello, I have been trying to enter the game, but I'm still ending on endless "Loading Map" screen. What I noticed is, that instead of the "Easter...

    Started by Posolsvetla, 24.03.15 18:00
    • Replies: 2
    • Views: 49,951
    Posolsvetla
    24.03.15 20:29 Go to last post

  10. 4 MMA's on my island

    Picture says it all..

    Started by fishslice, 22.03.15 13:22
    • Replies: 3
    • Views: 18,049
    bio121
    22.03.15 21:26 Go to last post

  11. Riches Of The Mountain - zone error

    After applying a water splash buff on Sabotage building game crashed and do not allow to log in to scenario zone from my home island. Throws me out...

    Started by ed81ie, 22.03.15 11:22
    • Replies: 2
    • Views: 99,634
    ed81ie
    22.03.15 17:17 Go to last post

  12. "Where do Easter Eggs come from" bug

    Am in the adventure Where do Easter eggs come from. and am stuck. It is telling me to "Place the newly calmed chickens on the nest". I have collected...

    Started by Millsync, 18.03.15 09:44
    2 Pages •
    1 2
    • Replies: 15
    • Views: 105,681
    maximis35
    22.03.15 15:06 Go to last post

  13. Hot keys don't work consistently - a couple of partial fixes

    We're all aware of this. One thing I've found that often seems to be the cause is if you have Caps Lock on. Normally hot keys don't care, but...

    Started by Vrisitiggsy, 20.03.15 15:31
    • Replies: 0
    • Views: 8,907
    Vrisitiggsy
    20.03.15 15:31 Go to last post

  14. Unhappy The wiki is unusable

    is this program.... settlersonlinewiki.eu/adventures/ part of our game or not? If the answer is yes, why has it been inaccessible for the best...

    Started by TheFairy, 19.03.15 10:28
    • Replies: 6
    • Views: 32,501
    Hazgod
    20.03.15 10:20 Go to last post

  15. Graphic error and more

    Adventure Garrun the Trapper. Firstly, map took about 10 mins to open, the generals were almost arrived by the time I could see the map. ...

    Started by Nogbad, 19.03.15 20:34
    • Replies: 0
    • Views: 4,386
    Nogbad
    19.03.15 20:34 Go to last post

  16. almost 3 mins from clicking on an egg and having it added to inv

    the lag is nuts average 3 mins from click to result:mad::confused:

    Started by kanaske, 19.03.15 20:01
    • Replies: 0
    • Views: 10,268
    kanaske
    19.03.15 20:01 Go to last post

  17. Can't open traps or bandit camps in multiplayer adventure

    I noticed that on adventures I can't click on the traps or camps to open it to see the troops in it.

    Started by Durin_d, 18.03.15 10:45
    • Replies: 2
    • Views: 28,665
    Strainezu
    19.03.15 19:53 Go to last post

  18. Floating Text back over Decoration buildings

    I really hope the revert to show Floating Text over Decoration building, is not intended.

    Started by SmurfAsH, 18.03.15 19:47
    • Replies: 2
    • Views: 4,384
    Ozzymandeus
    19.03.15 14:21 Go to last post

  19. No Easter Event Quests

    Is it just me? I don't have any Easter Event Quests. . . .:confused:

    Started by Simmosgirl, 19.03.15 07:23
    • Replies: 2
    • Views: 7,027
    tbchris10
    19.03.15 08:58 Go to last post

  20. No collectibles this evening?

    No collectibles this evening?

    Started by rscheidt, 18.03.15 19:56
    • Replies: 0
    • Views: 4,147
    rscheidt
    18.03.15 19:56 Go to last post
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