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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,380
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,363
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,383
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,869
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,781
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. The Lag is back with a Vengeance :(

    cant seem to get past the load screen the bar isnt filling no easter logo screen like there usually is during events...anyone else having issues?

    Started by hades8840, 17.03.15 07:52
    16 Pages
    1 2 3 ... 16
    • Replies: 150
    • Views: 180,013
    25.03.15 19:19 Go to last post
  2. My premium has gone + I can't buy anything from Epic Market (gems, 1d premium, etc)

    After the last maintenance my premium has gone, 2 days sooner (7days premium). Also I can't buy anything from Epic Market. It shows that I buy it,...

    Started by dodos_manus, 25.03.15 11:26
    • Replies: 3
    • Views: 40,132
    25.03.15 19:01 Go to last post
  3. Renaming Master of Defense

    Not sure if this is counted as a bug really. Posted here to give heads-up to others... Cannot rename Master of Defense to: MoD MoD-1 etc ...

    Started by Tripi, 25.03.15 16:42
    • Replies: 1
    • Views: 16,477
    25.03.15 18:06 Go to last post
  4. scouts upgrades not working

    Just noticed all my scouts have lost sturdy shovel and time reducing upgrades since maintenance . Anyone else having these problems?

    Started by MutantKid, 24.03.15 16:57
    • Replies: 3
    • Views: 4,590
    25.03.15 11:00 Go to last post
  5. Stuck on "Loading Map" screen

    Hello, I have been trying to enter the game, but I'm still ending on endless "Loading Map" screen. What I noticed is, that instead of the "Easter...

    Started by Posolsvetla, 24.03.15 18:00
    • Replies: 2
    • Views: 49,903
    24.03.15 20:29 Go to last post
  6. 4 MMA's on my island

    Picture says it all..

    Started by fishslice, 22.03.15 13:22
    • Replies: 3
    • Views: 18,027
    22.03.15 21:26 Go to last post
  7. Riches Of The Mountain - zone error

    After applying a water splash buff on Sabotage building game crashed and do not allow to log in to scenario zone from my home island. Throws me out...

    Started by ed81ie, 22.03.15 11:22
    • Replies: 2
    • Views: 99,583
    22.03.15 17:17 Go to last post
  8. "Where do Easter Eggs come from" bug

    Am in the adventure Where do Easter eggs come from. and am stuck. It is telling me to "Place the newly calmed chickens on the nest". I have collected...

    Started by Millsync, 18.03.15 09:44
    2 Pages
    1 2
    • Replies: 15
    • Views: 105,061
    22.03.15 15:06 Go to last post
  9. Hot keys don't work consistently - a couple of partial fixes

    We're all aware of this. One thing I've found that often seems to be the cause is if you have Caps Lock on. Normally hot keys don't care, but...

    Started by Vrisitiggsy, 20.03.15 15:31
    • Replies: 0
    • Views: 8,878
    20.03.15 15:31 Go to last post
  10. Unhappy The wiki is unusable

    is this program.... settlersonlinewiki.eu/adventures/ part of our game or not? If the answer is yes, why has it been inaccessible for the best...

    Started by TheFairy, 19.03.15 10:28
    • Replies: 6
    • Views: 32,348
    20.03.15 10:20 Go to last post
  11. Graphic error and more

    Adventure Garrun the Trapper. Firstly, map took about 10 mins to open, the generals were almost arrived by the time I could see the map. ...

    Started by Nogbad, 19.03.15 20:34
    • Replies: 0
    • Views: 4,364
    19.03.15 20:34 Go to last post
  12. almost 3 mins from clicking on an egg and having it added to inv

    the lag is nuts average 3 mins from click to result:mad::confused:

    Started by kanaske, 19.03.15 20:01
    • Replies: 0
    • Views: 10,105
    19.03.15 20:01 Go to last post
  13. Can't open traps or bandit camps in multiplayer adventure

    I noticed that on adventures I can't click on the traps or camps to open it to see the troops in it.

    Started by Durin_d, 18.03.15 10:45
    • Replies: 2
    • Views: 28,651
    19.03.15 19:53 Go to last post
  14. Floating Text back over Decoration buildings

    I really hope the revert to show Floating Text over Decoration building, is not intended.

    Started by SmurfAsH, 18.03.15 19:47
    • Replies: 2
    • Views: 4,269
    19.03.15 14:21 Go to last post
  15. No Easter Event Quests

    Is it just me? I don't have any Easter Event Quests. . . .:confused:

    Started by Simmosgirl, 19.03.15 07:23
    • Replies: 2
    • Views: 6,906
    19.03.15 08:58 Go to last post
  16. No collectibles this evening?

    No collectibles this evening?

    Started by rscheidt, 18.03.15 19:56
    • Replies: 0
    • Views: 4,095
    18.03.15 19:56 Go to last post
  17. Memories achivement bugged

    After finishing bringing back memories quest after event started, i didnt get the memories achievement. Edit: sorry if the screen shot edits are a...

    Started by Dema, 18.03.15 17:51
    • Replies: 2
    • Views: 2,938
    18.03.15 18:19 Go to last post
  18. Unhappy "Missing gens to and from ADV"

    I'm looking for help, Started a BK adv during this Easter event. After an hr no gens arrived, so I cancelled the ADV. Now my gens are missing. Have...

    Started by bio121, 18.03.15 16:58
    • Replies: 0
    • Views: 3,811
    18.03.15 16:58 Go to last post
  19. Event quest "We neeed friends" issue

    Greetings For the quest "We need friends" it says "Produce at least 50 Settler(s)". I tried spending bread in the provision house to get 2 sets of...

    Started by VVidi, 17.03.15 19:23
    • Replies: 1
    • Views: 51,232
    17.03.15 20:31 Go to last post
  20. Exclamation Easter collectables

    If you look in the collectable tab of the mayors house, right at the top is a option to make the old spotted eggs with last years event collectables....

    Started by Dorotheus, 17.03.15 19:28
    • Replies: 1
    • Views: 6,810
    17.03.15 20:20 Go to last post

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