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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,391
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,366
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,400
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,006
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,885
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,318
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Missed eggs

    I didn't receive the eggs from the quests "For My Lost Loyal Egg-Hidders" and "The Easter Achievement Buidling" :confused:

    Started by Orisnica, 17.03.15 18:56
    • Replies: 0
    • Views: 9,296
    17.03.15 18:56 Go to last post
  2. Event quest "Support is not free" issue

    Greetings This quest says "Use 3 Aunt Irma's Gift Basket(s) on bakeries" but using them on a friend's island's bakeries does not work - it only...

    Started by VVidi, 17.03.15 18:15
    • Replies: 0
    • Views: 16,909
    17.03.15 18:15 Go to last post
  3. Missing buildings after maintenance February 24th

    I've added decorations which are now missing - not in star menu(!). The picture illustrates sector 8, but there are more spots

    Started by aklbr, 24.02.15 12:32
    2 Pages
    1 2
    • Replies: 16
    • Views: 25,883
    17.03.15 08:44 Go to last post
  4. Exclamation Chat server does not work anymore

    It just says "no chat server awailable" Done following: cleaned browser from cookies, cleaned cache, refreshed browser numerous times, reinstalled...

    Started by T800, 04.02.15 20:03
    2 Pages
    1 2
    bugs, chat server login failure, issues
    • Replies: 14
    • Views: 32,007
    15.03.15 10:52 Go to last post
  5. Exclamation Limited Offers and Promotions

    No "Promotions" has been implemented without bugs. Especially Time reductions have failed, resulting in severe problems to play the game. And now...

    Started by SmurfAsH, 11.03.15 15:50
    • Replies: 0
    • Views: 29,571
    11.03.15 15:50 Go to last post
  6. New Bug, generals, landing in Adv LZ.

    While they appear, their positioning countdown (2%-5%-->99%) resets, and they keep doing it forever it seems.

    Started by Deorum, 26.02.15 07:29
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 53,312
    10.03.15 20:36 Go to last post
  7. undefined text on "Conquer Your First Island" quest

    I find text bug on "Conquer Your First Island" quest Screenshot: http://prntscr.com/6em92m

    Started by Sorcery, 09.03.15 12:36
    • Replies: 2
    • Views: 36,968
    10.03.15 09:55 Go to last post
  8. Guild Emblem not showing up

    Guild emblem is missing for edit and just a white square for most of guild? any one else with this issue?

    Started by JP4791, 08.03.15 12:28
    • Replies: 0
    • Views: 14,244
    08.03.15 12:28 Go to last post
  9. "Missing Tools" Quest not registering

    Greetings Community, I couldn't see this issue in the overview thread - sorry if it's a repost! My issue is that I have completed the "Missing...

    Started by Natsar, 06.03.13 06:26
    • Replies: 4
    • Views: 28,840
    08.03.15 12:05 Go to last post
  10. Marshalls went missing

    Hi all three of my Marshalls went missing. I sent them on a mission to another Island. Later I cancelled the mission and my Marshalls and troops...

    Started by Lukazade, 05.03.15 05:13
    • Replies: 1
    • Views: 7,379
    05.03.15 12:50 Go to last post
  11. Game crashes my computer

    Over the past few days, I'm finding that my computer either freezes or crashes to a blue screen while I'm playing the game. I can log on to the...

    Started by Alina_Light, 01.03.15 21:38
    • Replies: 5
    • Views: 27,092
    04.03.15 21:57 Go to last post
  12. Buffed buildings Light up while buffing...

    Hi, dont know if anyone noticed this one before.... I was buffing some new buildmines when i noticed a mine that allready was buffed light up as...

    Started by DutchDuty, 03.03.15 09:04
    • Replies: 0
    • Views: 6,895
    03.03.15 09:04 Go to last post
  13. Queues are very slow

    I used to be able to spam click the x to clear the queue really quickly but now you've fixed how slow it is to order troops but made it slow as hell...

    Started by Hazgod, 23.02.15 00:02
    • Replies: 3
    • Views: 34,663
    02.03.15 19:45 Go to last post
  14. exploreer search bug?

    i have tried send my explorers on thier normal artifact search but they return within like 5mins?....have tried several time to send but same thing...

    Started by ATHTHEMANIAC, 26.02.15 11:40
    • Replies: 6
    • Views: 40,765
    28.02.15 00:31 Go to last post
  15. Moved: Special weeks are back and so are the bugs

    :mad: Why do BB persist in giving us special weeks knowing full well the bugs they brought with them last time have not been removed? We are...

    Started by jollyfog2012, 26.02.15 08:58
    • Replies: -
    • Views: -
    26.02.15 08:31 Go to last post
  16. The marshal is not happy with the attack ;)

    The title is funny , but the bug that i got was not so funny for me. Here u can see it: www.youtube.com/watch?v=uDJ7a4UFlO4&feature=youtu.be

    Started by Bfreak, 25.02.15 23:42
    • Replies: 0
    • Views: 7,024
    25.02.15 23:42 Go to last post
  17. Says I have all x mines - but shows exhausted mines

    I have sent my geologists out several times today as I have a lot of exhausted mines, but I keep being told that I have the allowed number of mines -...

    Started by Sabanna, 19.11.14 13:39
    • Replies: 5
    • Views: 175,563
    24.02.15 17:49 Go to last post
  18. Question PvP colony converts titanium to gold

    Hi, one of my guildies asks if you experienced similar problem before: one of his colonies produces titanium still the total calculation adds the...

    Started by MCLueppers, 24.02.15 11:25
    • Replies: 2
    • Views: 12,314
    24.02.15 15:32 Go to last post
  19. Wink PVP bug

    One of my colonies (a small rich colony) was attacked. The attacker gave it a good go but failed to take it. My success mail awarded me over 11,000...

    Started by Algini, 23.02.15 23:11
    • Replies: 1
    • Views: 6,423
    24.02.15 13:01 Go to last post
  20. Loading troops on home island

    Today loading troops in home island is almost impossible or near......Every time I load different lots of 25 units, my general "forget" the last lot...

    Started by Korbun, 17.02.15 15:44
    • Replies: 2
    • Views: 34,287
    24.02.15 09:39 Go to last post

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