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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 238
    • Views: 212,459
    15.06.20 20:50 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 650,451
    12.02.20 11:34 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 90,325
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 102,220
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Issue with weekly challenge -resource gathering

    Ive notice that nothing is being added to the total of items required in the resource gathering part of the weekly challenge nothing is being added...

    Started by MaelstromJ, 05.06.19 20:20
    • Replies: 5
    • Views: 3,443
    07.06.19 20:04 Go to last post
  2. unable to log in

    have been trying for just over 30 mins and loading bar stuck halfway, anyone else experiencing same?

    Started by case, 29.01.19 19:30
    8 Pages
    1 2 3 ... 8
    • Replies: 70
    • Views: 8,723
    07.06.19 19:06 Go to last post
  3. main quest Eureka!

    hi there i have a main quest called Eureka!. to own a lettersmith. i had one, i built another one and still the quest it's not fulfilled. ...

    Started by JohnRo79, 04.06.19 12:36
    • Replies: 4
    • Views: 449
    07.06.19 08:44 Go to last post
  4. Boris winter terror bug?

    Ok, maybe i just don't understand boris, but i translate reducing enemy swift units dmg by 50%, as enemies who have first strike. If thats...

    Started by Reapertje, 05.06.19 04:03
    • Replies: 4
    • Views: 2,299
    07.06.19 01:25 Go to last post
  5. Unhappy Storm recovery bug.

    Subquest Cleansing (use 20 Poison, 16 Shovel, 11 Stinky Potion, 11 Decomposer). Since this subquest has a fail condition i was extra careful: 1....

    Started by topgearfan, 05.06.19 12:38
    • Replies: 1
    • Views: 996
    06.06.19 14:08 Go to last post
  6. Buffs not Sticking

    Recently special buffs are not "sticking". When friends place special buffs, they work for a few seconds and then disappear. These episodes have been...

    Started by Shamroque, 17.05.16 12:15
    7 Pages
    1 2 3 ... 7
    • Replies: 60
    • Views: 45,988
    01.06.19 10:00 Go to last post
  7. Prem friend buff

    well surprise,surprise its bugged/useless You don't get extra loot/XP prntscr.com/nusqto...my own adv yes I started the buff before I...

    Started by cheethamhill, 29.05.19 08:52
    2 Pages
    1 2
    • Replies: 11
    • Views: 3,439
    30.05.19 21:02 Go to last post
  8. 1-Up skill not working (possible weirdness with Observatory?)

    On a 2T adventure, Observatory and Scouting Post buffs active. My generals land. I wait for them to finish building their camps and then I start to...

    Started by IainC, 28.05.19 05:44
    • Replies: 0
    • Views: 327
    28.05.19 05:44 Go to last post
  9. Possible bug with gold hearted geo

    I bought both sent both out unskilled they both found a dep which would normally be 300 one was 700 so i assume thats 300x2 plus the other geo...

    Started by ginny31, 21.04.19 11:16
    • Replies: 4
    • Views: 838
    22.05.19 19:07 Go to last post
  10. QM garrisons trying to forever with Observatory

    When I activate Observatory buff and send QM to other adv, OR my home island, I get this strange behavior, and I recorded it in a video, it is not...

    Started by TheVictorious, 21.04.19 20:37
    • Replies: 6
    • Views: 7,519
    22.05.19 13:23 Go to last post
  11. Freezing on adv. start

    Everytime i start a new adventure the game freezes or slows down to a pace where i have to reload. It also happens when the adventures finishes and i...

    Started by Bartlettis, 21.05.19 09:27
    • Replies: 0
    • Views: 208
    21.05.19 09:27 Go to last post
  12. Cannot build collectibles in mayor's house

    https://imgur.com/EkVo8yd Collectibles in my mayors house are "stuck". I cannot build them. On the screenshot only thing i can do with...

    Started by ThickJones0, 20.05.19 05:50
    • Replies: 2
    • Views: 2,021
    20.05.19 08:04 Go to last post
  13. Incoherent time display in chat

    Have you invented the time machine ?

    Started by Soupssss, 16.05.19 23:39
    • Replies: 7
    • Views: 902
    18.05.19 18:03 Go to last post
  14. can't load plugin

    I can't play TSO anymore. It always says "can't load plugin". Using Steam for quite a while now, never had any problems until now :(

    Started by DanieLeic, 04.01.16 17:46
    5 Pages
    1 2 3 ... 5
    can't log in, failure, flashplayer, pumpkins
    • Replies: 41
    • Views: 462,081
    09.05.19 10:58 Go to last post
  15. slim browser issues.

    i have downloaded the slim browser on to my lap top and table top PC both on Win 10, while the Laptop runs it great the PC tells me i need to...

    Started by BaronPinkpaws, 02.05.19 14:04
    • Replies: 2
    • Views: 4,838
    09.05.19 10:54 Go to last post
  16. Easter Event 2015 - Bre for the memory quest

    Easter Event 2015 - Brew for the memory quest It ask to produce 1000 brew but does not advance even if i produce a lot :o

    Started by Pucapuca, 15.03.16 14:15
    • Replies: 4
    • Views: 13,004
    09.05.19 08:15 Go to last post
  17. Spineless bears?

    I prefer my bears with vertebrae. Wobbly bears would be weird - and probably couldn't stand on their rear legs as the description claims.

    Started by IainC, 04.05.19 16:21
    • Replies: 5
    • Views: 421
    06.05.19 17:06 Go to last post
  18. Come on buck the game up...

    In the last hour the game has frozen and Ive had to relog 5 times using Internet Explorer - its no better with firefox. For some considerable time at...

    Started by MaelstromJ, 05.05.19 13:04
    • Replies: 3
    • Views: 332
    06.05.19 17:05 Go to last post
  19. Coop games lag, and generals troop load issues

    Noticed problems during event while playing with people from australia or europe on coop games, the general loads sometime hangs on confirm, some...

    Started by Daniel_11, 04.05.19 19:09
    • Replies: 0
    • Views: 193
    04.05.19 19:09 Go to last post
  20. Easter Quest "The Egg Competition" is not starting

    I have had this "Egg Competition" quest for a couple of days and it is not starting, and the first sub quest has a text which should tell me what...

    Started by flexsettler, 04.05.19 08:30
    • Replies: 4
    • Views: 525
    04.05.19 14:57 Go to last post

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