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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,416
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 70,158
    11.10.19 10:52 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 299
    • Views: 352,657
    29.09.19 21:39 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 73,447
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 68,480
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Rust-B-Gone

    Hi, I don't have an icon in provision house to make Rust-B-Gone for Strange Idols, Is there something I'm missing? I done a search for "Rust-B-Gone"...

    Started by EdwardTheSlayer, 15.12.18 02:47
    • Replies: 0
    • Views: 139
    15.12.18 02:47 Go to last post
  2. gift christmas tree

    just wondering if anyone else is having problems trying to build te gift christmas tree, i can place any other item but when i try to place the tree...

    Started by Hurzty_II, 14.12.18 06:11
    • Replies: 0
    • Views: 255
    14.12.18 06:11 Go to last post
  3. Game won't Load up

    Hi All For the past few days i have been trying to play TSO but when i hit the Play Now button the game starts to load and the on the progression...

    Started by Fyfee2, 20.09.18 07:42
    2 Pages
    1 2
    • Replies: 16
    • Views: 1,518
    12.12.18 21:18 Go to last post
  4. Scouting Post dialogue/info box partially off screen

    Hello, Anyone else have this problem? The Scouting Post dialogue/info box displays partially off-screen, so you cannot close it (other than by...

    Started by Roderius, 06.12.18 06:41
    2 Pages
    1 2
    • Replies: 16
    • Views: 726
    12.12.18 20:26 Go to last post
  5. Missing Dynamite ETC

    Finished People of the Mountain and received my dynamite in star menu but when I returned to home dynamite was missing. 1 Does anybody know what...

    Started by polarbarez, 12.12.18 18:55
    • Replies: 2
    • Views: 157
    12.12.18 20:18 Go to last post
  6. The vanishing bounty hunter bug?

    Bounty hunter was added to the guild section of the merchant a while ago and several people, myself included, bought a few for 100 guild coins for...

    Started by lordloocan, 08.12.18 16:07
    • Replies: 6
    • Views: 286
    09.12.18 17:12 Go to last post
  7. log in

    just keep getting the connection failed message .. is server down ??

    Started by lost4sole, 09.12.18 13:55
    • Replies: 0
    • Views: 183
    09.12.18 13:55 Go to last post
  8. Endless coal mine ignoring faster mining above lvl 1

    I just bought an endless coal mine and built it on a deposit that can be mined 100% faster, it was giving 2 every cycle at lvl 1, lvl 2 it was giving...

    Started by Steve1077, 08.12.18 21:45
    • Replies: 4
    • Views: 505
    08.12.18 22:26 Go to last post
  9. Angry What on earth is going on with the game

    :mad: Not sure if anyone else is having issues as bad as mine, I do know that some are having to double click on everything but this is ridiculous. ...

    Started by Lizaard, 06.12.18 14:24
    • Replies: 8
    • Views: 489
    08.12.18 02:36 Go to last post
  10. game will not load

    i cleanend the cookies and cache and everything and still when i press play the game does not load please fix this and i hope for them i will not...

    Started by heinwe, 06.12.18 14:47
    • Replies: 0
    • Views: 141
    06.12.18 14:47 Go to last post
  11. Position of the spot for a buffs become bad

    Do not know how was before (a few months earlier), but now I have noticed a slight harder buffing. I can see now 4 potential spots around the...

    Started by Fafarona, 05.12.18 23:06
    • Replies: 2
    • Views: 158
    05.12.18 23:28 Go to last post
  12. Upgrading copper mines

    Don't know if this is a bug, but when did they change the resources required to upgrade copper mines from tools to pinewood planks? I must have...

    Started by Vervain, 03.12.18 20:43
    • Replies: 2
    • Views: 244
    04.12.18 07:54 Go to last post
  13. Weekly challenge won't die.

    I've been waiting patiently for the "quest failed" arrow that other people have been complaining about, but my current quest just won't die. ...

    Started by Wulfmeister, 03.12.18 14:00
    • Replies: 3
    • Views: 257
    03.12.18 17:28 Go to last post
  14. Design flaw: Settler HQ token upgrades

    As well as providing pop, the Settler HQ acts as a storehouse and, therefore, is not 'movable'. The only way to reposition one is to demolish it...

    Started by Madorosu, 02.12.18 15:01
    • Replies: 5
    • Views: 374
    03.12.18 13:55 Go to last post
  15. Scouting Post

    the time after the second building was incorrectly calculated. one building 100% = 48 hours two building 200% = 24 hours thre buildigs 300% = 16...

    Started by cecovlvo, 02.12.18 08:32
    • Replies: 2
    • Views: 219
    02.12.18 21:43 Go to last post
  16. Rare Building Sale - incorrect info.

    We have incomplete and conflicting/inaccurate information being displayed: Note the capacity of the Arabian Palace: as compared to Also,...

    Started by Wulfmeister, 30.11.18 13:43
    • Replies: 5
    • Views: 451
    01.12.18 11:54 Go to last post
  17. Blank Trade Office

    My trade office keeps showing up blank so I am unable to buy anything. I can make offers (and have them accepted) but I can't see them until they...

    Started by Moonlitrush, 26.11.18 20:26
    • Replies: 3
    • Views: 213
    27.11.18 07:56 Go to last post
  18. 26-11-2018 bug

    Hi, after todays "hot fix" I can not continue my The People of the Mountain, game only gives option to revert it to start menu so its imposible load...

    Started by PrzeM, 26.11.18 16:11
    2 Pages
    1 2
    • Replies: 11
    • Views: 536
    27.11.18 00:10 Go to last post
  19. Hotfix

    Once again I cannot play because of a hotfix going on. Do not get me wrong I understand fixes have to be carried out and now and again it can be...

    Started by bullybeef, 26.11.18 14:31
    2 Pages
    1 2
    • Replies: 10
    • Views: 530
    26.11.18 23:38 Go to last post
  20. Daily quest (not so daily)

    Has anyone else noticed that sometimes the daily quests are not appearing after logging in on a new day?

    Started by PELIAS, 26.11.18 01:30
    • Replies: 1
    • Views: 195
    26.11.18 06:45 Go to last post

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