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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  2. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 77,657
    27.07.17 15:21 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 299
    • Views: 432,036
    29.09.19 21:39 Go to last post
  4. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 106,593
    11.10.19 10:52 Go to last post
  5. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 78,588
    19.12.19 12:29 Go to last post
  1. Just lost 750 gold by cancelling a gold mine.

    Hello, I found a gold mine using a geologist, and then added 3 x 250 resources to it. Then i started building the mine, but i noticed i hadnt...

    Started by Amnoxx, 08.01.12 08:02
    • Replies: 3
    • Views: 34,611
    08.01.12 12:43 Go to last post
  2. found another Bug

    had explored and found a gold Node in the south of the map. placed a mine on it but due to lack of resources the mine did not start to build. Changed...

    Started by Calgor, 08.01.12 23:56
    • Replies: 1
    • Views: 2,951
    09.01.12 00:21 Go to last post
  3. Problem with the chat box

    Sometime the chat box doesn't load! This is the image

    Started by catlittle, 04.01.12 06:32
    • Replies: 5
    • Views: 2,448
    09.01.12 09:47 Go to last post
  4. gems not arrived

    I paid £24.99 for some gems and have a receipt from paypal. The gems have not appeared. I have mailed support but have not yet received a reply. I...

    Started by Brent, 08.01.12 13:38
    • Replies: 4
    • Views: 10,628
    10.01.12 10:30 Go to last post
  5. i can't find my friend

    i'm from romania and he's from germany. we can't find each over.

    Started by Ladyship, 10.01.12 16:11
    • Replies: 2
    • Views: 3,285
    10.01.12 16:15 Go to last post
  6. Exclamation Can't connect to Newfoundland

    Hi everybody, Today, when I try to logon to the world (Grünland on the German Server, Newfoundland on the English Server), it will not load at all....

    Started by DerSiedler1968, 08.01.12 09:42
    • Replies: 3
    • Views: 2,569
    12.01.12 09:25 Go to last post
  7. Bug with quest rewards

    Im not sure that some one didn't write about this but I dont have the time to read all the threads. So the bug I noticed happens when you login and...

    Started by Jonny_Walker, 12.01.12 12:58
    • Replies: 0
    • Views: 3,263
    12.01.12 12:58 Go to last post
  8. Cannot connect to server

    Hi, getting the following message most of the evening ... not amused ... We regret that the connection to the "The Settlers Online" server...

    Started by TheRockSolid, 12.01.12 21:32
    • Replies: 4
    • Views: 8,839
    12.01.12 22:44 Go to last post
  9. Cannot commence attack

    Hi, I have a problem during attack command. I have general in garrison and some soldiers with him. I click on attack button, but cannot select any...

    Started by Glabber, 13.01.12 12:59
    • Replies: 5
    • Views: 4,493
    13.01.12 14:45 Go to last post
  10. Building Que

    Hello, Problem: 2 buildings in the que, none are upgrading. When I want to build something new I get the message that the building que is full....

    Started by Sir_Gravy, 13.01.12 15:18
    • Replies: 2
    • Views: 2,127
    13.01.12 15:32 Go to last post
  11. Trading problem/bug

    I've been getting trade requests for offers I cleared many minutes before. I stay online while my offer is current but go off and do other things a...

    Started by Sable, 14.12.11 19:59
    • Replies: 5
    • Views: 7,719
    13.01.12 22:15 Go to last post
  12. Buildings disappear

    When I start building anything the building just disappears. Sometimes it disappears instantly and sometimes it goes up to 30-50% and then just...

    Started by Cheeap, 14.01.12 08:21
    • Replies: 0
    • Views: 3,088
    14.01.12 08:21 Go to last post
  13. login issue

    i cant login into game. i could an hour ago. i am logged on the website but as i try to run the game i get stuckon the loading part. any idea what to...

    Started by Lednacek, 14.01.12 17:42
    • Replies: 0
    • Views: 8,034
    14.01.12 17:42 Go to last post
  14. -1 building licenses ;/

    I got -1 building licenses. I deleted all cookies and cleared my cache even changed browser and I still got -1 licenses. Can someone look into it ;/

    Started by TheTick, 14.01.12 20:30
    • Replies: 0
    • Views: 3,713
    14.01.12 20:30 Go to last post
  15. Problem with ENG web site

    Hi to all, Problem is with starting page http://www.thesettlersonline.com/en . We have tried with all known browsers but result is the same broken...

    Started by Stefek, 08.12.11 13:24
    2 Pages
    1 2
    • Replies: 13
    • Views: 19,985
    14.01.12 21:13 Go to last post
  16. Profile editing problem

    Hey guys, I found an problem while editing my profile information. When i wanted to enter which Settlers game i have played i couldn't enter...

    Started by Jaimy, 15.01.12 15:10
    • Replies: 0
    • Views: 1,767
    15.01.12 15:10 Go to last post
  17. Forum resolution problem

    I use 1024x768 resolution and forum just don't scale well on my monitor (it is to big and doesn't match firefox window). I can zoom out whole site...

    Started by TheTick, 12.01.12 13:22
    • Replies: 1
    • Views: 3,087
    15.01.12 15:14 Go to last post
  18. lost chat bar

    chat got a bit frantic about 20mins ago then my chat section just vanished. have tried logging out and in again etc and it hasnt loaded up again (i...

    Started by sam17, 13.01.12 16:02
    • Replies: 9
    • Views: 4,088
    15.01.12 22:26 Go to last post
  19. I have a problem

    When a mine is over don't get back my build licence.so is the game or is a bug?

    Started by Adryan, 11.01.12 07:23
    • Replies: 2
    • Views: 5,952
    16.01.12 08:19 Go to last post
  20. Unbalanced BUFF cost

    Hi, I have done some math and come to conclusion how BUFF's are to expencive to use. If you make Fish platter and use to a Fir wood cutter you...

    Started by Energyman, 19.12.11 14:00
    2 Pages
    1 2
    • Replies: 10
    • Views: 6,570
    16.01.12 10:32 Go to last post

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