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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,775
    BB_Saqui
    27.07.17 15:21 Go to last post

  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,387,305
    topgearfan
    18.08.23 10:52 Go to last post

  3. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 789,914
    Reapertje
    26.12.20 06:44 Go to last post

  4. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 160,046
    BB_Trafffer
    08.11.23 11:58 Go to last post

  5. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,733
    topgearfan
    13.11.23 03:13 Go to last post

  6. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  7. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,805
    Urd123
    13.01.22 17:09 Go to last post

  1. starfall mystery boxes from leftover mining shards

    during 'rock in a hard place' I gained 5 boxes of offcuts which gave me shards in my star, just started 'altered state' and again I was given 5...

    Started by andi13, 31.01.24 09:39
    5 Pages •
    1 2 3 ... 5
    • Replies: 42
    • Views: 12,475
    Qualan
    Today 10:13 Go to last post

  2. Question Hungarian language

    Why not Hungarian language? Why I can not write in English in the chat?

    Started by Andina, 19.09.12 10:32
    • Replies: 2
    • Views: 14,038
    Gytha_Ogg
    19.09.12 12:20 Go to last post

  3. Load up bug

    I have a strange problem on load up. It doesn't load the map, and the GUI's down part is blinking. A képet a Képfeltöltés.hu tárolja....

    Started by Andr3w, 18.03.12 12:59
    • Replies: 7
    • Views: 89,425
    Nukar
    14.04.12 09:49 Go to last post

  4. Can't load the game!

    From two weeks ago i can't load the game normally! The percent display goes to 95% and stops! I've already deleted the cookies as well, and tried...

    Started by Andr3w, 29.09.12 08:43
    • Replies: 0
    • Views: 13,351
    Andr3w
    29.09.12 08:43 Go to last post

  5. Halloween Deactivation

    Sorry - this has already been spotted - please remove this item.thread I am confused.... (easy to do I know) "Dear Settlers, Update: The...

    Started by AndyGadget, 13.11.17 18:57
    halloween
    • Replies: 2
    • Views: 2,027
    Kit_
    13.11.17 19:53 Go to last post

  6. Master of Martial Arts

    Attacked bandit camp on Sons of the Veld with a pair of Master of Martial Arts generals each with one recruit. After the first attack and loss...

    Started by AndyGadget, 11.04.15 19:45
    • Replies: 2
    • Views: 11,175
    AndyGadget
    16.04.15 12:04 Go to last post

  7. Keep Going - Bakery Buffs

    You are asked to place two fish buffs on your Bakery, but you cannot complete the quest item if you only have "Improved Bakery" As with previous...

    Started by AndyGadget, 11.09.20 16:05
    • Replies: 3
    • Views: 4,635
    JohnRo79
    13.09.20 02:27 Go to last post

  8. 'remove building' texts are inverted

    Buildings from the star have the 'get ressources back' text. Normal buildings have the 'return to star menu text. I never encountered this before....

    Started by Andy_P_Wolf, 04.02.15 17:23
    4 Attachment(s)
    • Replies: 5
    • Views: 5,889
    BB_Ravel
    10.02.15 16:06 Go to last post

  9. The Halloween Marble

    When I was able to log in today after 6 hours of trying, I was in for a surprise. My Golem asked to be attacked with marbles! Hastily I set aside...

    Started by Andy_P_Wolf, 18.10.14 00:20
    • Replies: 0
    • Views: 3,149
    Andy_P_Wolf
    18.10.14 00:20 Go to last post

  10. quest complete

    I allways get a "quest complete" but i didnt do anything. quest: destroy camp, 50xp reward (maybe bugged form adventure) I accept it, but i get...

    Started by Anett01, 06.03.13 07:03
    • Replies: 1
    • Views: 7,667
    Fexno
    06.03.13 09:43 Go to last post

  11. Unhappy there is no more sound playing in my background

    what to do if the music fails allready one week... don't know how to fix it try'd everything...:(

    Started by AngelineMoore, 05.08.12 18:48
    • Replies: 1
    • Views: 7,470
    BB_Azariel
    06.08.12 09:31 Go to last post

  12. Luxury MAterials - "to get rid of the worms" - [undefined text]

    Hi In the main Quest "Luxury materials" in the subQ "to get rid of the worms" ther is no text in the Quest i have the {undefined text} in the...

    Started by Angelojim, 21.03.13 12:59
    • Replies: 5
    • Views: 10,520
    caracon
    08.04.13 21:25 Go to last post

  13. Angry First bandit camp rewards

    Ok Im getting ignored by your MODS about this bug that is driving me insane as it keeps popping up saying quest complete for the first bandit camp I...

    Started by Angelrose, 22.07.13 10:59
    • Replies: 3
    • Views: 5,996
    MrBranch
    27.07.13 10:00 Go to last post

  14. waiting quest does not become active quest

    it's a strange bug , when I completed daily quest , the waiting quest didn't become a new daily quest anyone got it?

    Started by AngelWings, 21.12.12 23:38
    1 Attachment(s)
    • Replies: 1
    • Views: 5,860
    Zom-B
    22.12.12 14:33 Go to last post

  15. Guild Quest bug

    our guild can't get guild quest reward 2 times the guild quest complete but there's no place to click finish how to fix this bug?

    Started by AngelWings, 02.02.13 04:49
    1 Attachment(s)
    • Replies: 3
    • Views: 3,755
    Wendelbo
    02.02.13 18:51 Go to last post

  16. Moved: steam and flashplayer failure

    I'm writing this on behalf of my Dad who uses steam but can't log-in because of a recent flash update causing a failure. Is this a steam or BB...

    Started by AngerSet, 16.12.16 11:58
    can't log in, failure, flashplayer, pumpkins
    • Replies: -
    • Views: -
    t00tie
    15.11.16 15:28 Go to last post

  17. Get mail alerts, but no mails.

    Win 7 / Firefox / Latest flash I sell a lot on the market, but not today. Put up an offer as usual, and have gotten 4 mail alerts (You have new...

    Started by Angua_Whisper, 07.03.12 15:34
    • Replies: 0
    • Views: 3,531
    Angua_Whisper
    07.03.12 15:34 Go to last post

  18. Watermills listed as consumers of water ?

    Is it a bug or are there plans that watermills shall someday use the water they produce ? regards Angua_Whisper

    Started by Angua_Whisper, 17.09.12 11:22
    • Replies: 0
    • Views: 4,506
    Angua_Whisper
    17.09.12 11:22 Go to last post

  19. Missing deposits

    All the game keeper snacks and musk deer fragrance I have produced are not appearing in my resources/star menu?

    Started by anguscrazy, 11.01.17 11:58
    • Replies: 1
    • Views: 5,470
    Durin_d
    11.01.17 12:01 Go to last post

  20. Adv dissapeared during maitenance.!!!!

    Hello.. I was doing adventure with a friend just before maitenance last night and didnt get to finish before. But when logging in this morning i...

    Started by Angus_McGregor, 02.08.12 04:37
    maitenance, no reward
    • Replies: 1
    • Views: 6,951
    Tierarzt
    02.08.12 06:04 Go to last post
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