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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 42,081
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 165,876
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,398,836
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 174,290
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 800,335
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 188,898
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Token mint completely messed up

    My token mints are at the will not complete production, thay are each waiting for 896 oil. See the attached screenshot. 3 have completed using a...

    Started by Sparkaktus, 15.02.23 10:55
    1 Attachment(s)
    • Replies: 2
    • Views: 7,654
    Sparkaktus
    20.02.23 05:17 Go to last post

  2. Chat and geologists issues

    Cheers, my chat is not working at the moment, all tabs are empty. My guild mates show no green light, not even one of them, although I am able to...

    Started by Mortisferoth, 13.02.23 12:54
    • Replies: 2
    • Views: 1,690
    OleGit
    16.02.23 23:52 Go to last post

  3. Refresh each 10 sec!!!!

    Dear programmers! Can we turn off refresh each 10 sec???? Screen frezze every 10 sec!!!! Do you play your own game? Do you know what testing is?...

    Started by Legion-I, 15.02.23 20:57
    • Replies: 1
    • Views: 1,016
    Wu-L
    16.02.23 10:14 Go to last post

  4. The Event Window

    I cannot complete the quest "The Event Window" because the relevant button in the control panel below the Avatar is greyed out and does not do...

    Started by Ozzymandeus, 13.06.14 16:02
    2 Pages •
    1 2
    • Replies: 10
    • Views: 51,430
    BB_Trafffer
    14.02.23 10:08 Go to last post

  5. Maximum call stack size exceeded when traveling to and from Adventures.

    When attempting to visit an adventure or returning from an adventure I receive the following error in my browser This happens from three...

    Started by CBX-Impossible, 21.10.21 12:37
    • Replies: 9
    • Views: 26,714
    Kotugo
    12.02.23 20:58 Go to last post

  6. Expedition Achievements - Not triggering

    Hi! Just noticed a lot, if not most of the Expedition achievements simply dont update, which is a bit of shame!! They seem to play out OK, which...

    Started by Nickolas_Drynn, 08.02.23 12:13
    • Replies: 0
    • Views: 2,538
    Nickolas_Drynn
    08.02.23 12:13 Go to last post

  7. only able to stay in the game for less than a minute

    After been online for some time, I was kicked off. Now when I try to relog, I end up being kicked off again after a very short time. Every time I...

    Started by Urd123, 04.02.23 12:50
    • Replies: 3
    • Views: 9,354
    BB_Trafffer
    06.02.23 10:43 Go to last post

  8. Concert hall causes crashes

    I have discovered that if your using Unity and you visit a player who has a concert hall buff running your game will crash.

    Started by DorotheusII, 29.01.23 05:54
    • Replies: 2
    • Views: 5,659
    Warmfuzzyfeeling
    05.02.23 22:15 Go to last post

  9. TSO looking bad on my laptop

    Hi, I have been playing TSO for 2 years now and it works fine, but only when I am using an external display on my laptop. When I remove the...

    Started by Opper, 09.09.17 18:30
    2 Pages •
    1 2
    flash, flashplayer, graphics
    • Replies: 15
    • Views: 61,651
    Kebabtomte
    05.02.23 06:02 Go to last post

  10. Scared and Pirate explorer problem

    I am forced to state my problem here, in case you might consider it. A player who has been playing Settlers for ten years would expect the...

    Started by Kisbence, 12.07.22 23:00
    • Replies: 4
    • Views: 8,894
    Nonal
    31.01.23 23:06 Go to last post

  11. Constant Zone Refreshing

    Hi, Does anyone have any idea what the issue is with zone refreshing and how to avoid it? Its almost every 15 secs now and the usual generic answer...

    Started by Gogmer, 09.01.23 12:58
    • Replies: 2
    • Views: 4,225
    damien762
    31.01.23 17:00 Go to last post

  12. Question Storage Capacity

    Why is my storage capacity for Pinewood Planks, Coal, Copper Ore etc 1347600 but capacity for Hardwood Planks, Bronze, Iron ore etc 1307600?

    Started by Kafka-, 29.01.23 20:14
    resources, storage
    • Replies: 2
    • Views: 1,793
    Wu-L
    31.01.23 09:41 Go to last post

  13. Observatory, Footie Field and Love Tree buffs Broken

    I managed to at last get the footie field to work and then found that the love tree and observatory wouldn't!! They just put up the spinning timer...

    Started by Wotaplonker, 26.10.21 14:49
    3 Pages •
    1 2 3
    • Replies: 28
    • Views: 15,333
    Sandycat
    29.01.23 17:25 Go to last post

  14. HELP,i cannot log in this game

    when i log in this game ,it always says"connection to the server has been lost.please wait while we try to resolve this issue",i use the same user...

    Started by fiona2023, 22.01.23 07:22
    • Replies: 3
    • Views: 8,522
    BB_Trafffer
    26.01.23 13:32 Go to last post

  15. Missing resources on expired trade

    So, after managing to login to the forum after quite some time, here's my bug : During the xmas event, I added a trade, selling 15k presents for...

    Started by BlackHeat, 16.01.23 09:11
    1 Attachment(s)
    • Replies: 2
    • Views: 766
    BlackHeat
    16.01.23 12:53 Go to last post

  16. adventure cuuld not start

    I don't know what went wrong，I can't start an adventure Keep cleaning cache

    Started by RADIUS2023, 11.01.23 17:20
    1 Attachment(s)
    • Replies: 1
    • Views: 995
    BB_Trafffer
    12.01.23 12:22 Go to last post

  17. Missing General

    Hi, I lost my Battle Hardened General on his way to an adventure. I did all the refreshing, clearing cache, restarting, using other browser,...

    Started by Langwin, 05.10.12 10:14
    2 Pages •
    1 2
    • Replies: 14
    • Views: 13,171
    Qualan
    06.01.23 12:39 Go to last post

  18. Ridicilously Massive Barrel BUG!

    Hi, After building the Ridiculously Massive Barrel, it did not increase the maximum capacity of all resources in the warehouse, only randomly some...

    Started by Bruhaha35, 29.12.22 16:16
    • Replies: 3
    • Views: 3,174
    BB_Trafffer
    02.01.23 09:56 Go to last post

  19. Can't delete auction mails

    I placed bids in the latest auction and was outbid a few times Now the auction has ended a long time ago but the "You have been outbid" mails are...

    Started by Niclin, 26.12.22 04:45
    • Replies: 2
    • Views: 5,890
    Max_turtle
    29.12.22 14:24 Go to last post

  20. Exclamation Winter Wonderland Revisited adventure

    Lost the addie yesterday when had to refresh. It *says* it will return by email but nothing yet and I can't finish the quest chain without it! ...

    Started by Imshi, 01.01.22 09:33
    2 Pages •
    1 2
    • Replies: 11
    • Views: 16,245
    Qualan
    28.12.22 12:29 Go to last post
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