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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

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  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 186,127
    BB_Saqui
    27.07.17 15:21 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,964
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  4. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 156,848
    BB_Trafffer
    08.11.23 11:58 Go to last post

  5. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,381,019
    topgearfan
    18.08.23 10:52 Go to last post

  6. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,178
    Urd123
    13.01.22 17:09 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 783,733
    Reapertje
    26.12.20 06:44 Go to last post

  1. adventure cuuld not start

    I don't know what went wrong，I can't start an adventure Keep cleaning cache

    Started by RADIUS2023, 11.01.23 17:20
    1 Attachment(s)
    • Replies: 1
    • Views: 978
    BB_Trafffer
    12.01.23 12:22 Go to last post

  2. Adventure dissapears without starting

    Hi Today i bought CLT adventure and then quickly activated it. Adventure didnt start and adventure was also gone from my star menu. Money was also...

    Started by tixty, 06.01.17 18:03
    • Replies: 3
    • Views: 4,162
    Thejollyone
    12.01.17 15:41 Go to last post

  3. Adventure ending pop-ups

    No bug, but a wish. Please. I have noticed some changes in finishing an adventure. Now it asks (after the last battle and all collected) if you...

    Started by faivq, 26.08.17 18:49
    • Replies: 5
    • Views: 10,058
    Dorotheus
    29.08.17 17:15 Go to last post

  4. Adventure Icon is missing

    Hello , I have a problem. Yesterday before maintenance I was doing adventure , now aftre logging in I cant see icon from it, so I cant move to that...

    Started by Rafa1, 15.03.12 07:38
    • Replies: 3
    • Views: 8,037
    Djad
    04.04.12 11:13 Go to last post

  5. Adventure icon never appeared

    The adventure icon never appeared when I started Traitors yesterday. I've done plenty of adventures and never had this problem. I'm sure the...

    Started by seeKlord, 03.07.12 11:17
    • Replies: 4
    • Views: 18,147
    Nukar
    03.07.12 17:46 Go to last post

  6. Adventure invitation is not released

    Hi, iam starting adventure and inviting friends but they did not confirmed or rejected it. And the spot is not released yet (after 8 hours)....

    Started by Stormik, 20.10.14 19:19
    • Replies: 3
    • Views: 6,044
    Stormik
    20.10.14 20:33 Go to last post

  7. Adventure Invite 8 hour timer not reseting

    my friend let his invite time out, he asked me to resend it, the game still thinks the invite is active so wont let me resend it yet its cleared on...

    Started by Tarthaliondor, 21.01.12 07:32
    2 Pages •
    1 2
    • Replies: 15
    • Views: 32,944
    BB_Dantesama
    08.10.12 08:54 Go to last post

  8. Adventure invite does not return after 8hrs

    I invited a friend to adventure last night but for whatever reason he did not get online. After 8hrs I should have been able to invite someone...

    Started by Gavona, 16.02.14 11:21
    • Replies: 1
    • Views: 10,240
    Iolanthe
    16.02.14 12:58 Go to last post

  9. Adventure Invite Problem

    I invite one friend to join my adventure and he didn't accept in 8 hours. Now his invitation in game mail disappeared and can't join. But in my...

    Started by Elisiss, 14.05.12 10:58
    1 Attachment(s)
    • Replies: 4
    • Views: 8,800
    BB_Azariel
    23.05.12 13:28 Go to last post

  10. Unhappy Adventure invites bug/problem?

    Hi, after recent maintenance/update i have come across rather annoying problem. Whenever you are doing your own adventure and someone send you invite...

    Started by Crsnic, 22.07.12 21:05
    • Replies: 3
    • Views: 9,945
    Lorrellay
    30.07.12 08:52 Go to last post

  11. Adventure is unavailable - making the game crash

    I started the adventure "Witch Of The Swamp" yesterday and now I can neither enter the adventure zone, cancel the adventure nor getting my generals...

    Started by Nihilista, 30.11.12 17:58
    • Replies: 3
    • Views: 7,994
    Nihilista
    30.11.12 19:46 Go to last post

  12. Adventure Level Problems

    Hi Guys, (official word wanted on this please - i've read players perspective/understand and want something official) Something has been changed...

    Started by Balgra, 20.04.12 10:18
    • Replies: 1
    • Views: 3,698
    Balgra
    20.04.12 10:21 Go to last post

  13. Adventure loops

    I'm supprised that it seems no attempt has been made to fix problems with Adventures and pvp. The loops I come across eg. never ending battles,...

    Started by neil65146, 13.10.21 14:13
    • Replies: 1
    • Views: 2,121
    BB_Trafffer
    14.10.21 12:58 Go to last post

  14. Adventure loot bug : Pirates

    Are there any change in the loot recently ? I make 7 times pirates for the last 4 days I check this picture :...

    Started by Stariqkech, 06.02.13 11:18
    • Replies: 1
    • Views: 6,848
    Shelob81
    06.02.13 12:21 Go to last post

  15. Adventure not loading

    Many times today adventure doesn't load or load and crashes with java script error. Sometimes it works sometimes it doesn't :mad:

    Started by Niclin, 06.11.21 18:29
    • Replies: 0
    • Views: 477
    Niclin
    06.11.21 18:29 Go to last post

  16. Adventure not showing

    I started the adventure witch of the swamp, but its not showing on my right corner , i tried refreshing the browser and everything, and the adv is uo...

    Started by Achkar, 21.12.12 21:17
    • Replies: 1
    • Views: 3,616
    Kernow
    22.12.12 17:19 Go to last post

  17. Adventure not showing up on screen

    I was invited to an adventure RB, the email came through, and i clicked accept on the adventure but it didnt show up on my screen, i got the boxes...

    Started by wv318, 08.10.14 13:22
    • Replies: 2
    • Views: 6,747
    wv318
    08.10.14 20:14 Go to last post

  18. Adventure not starting

    Hi, Apologies if such a thread has already been started but with regards to the "hiding place" in the event quest "the evildoer" where I have an...

    Started by Elco, 15.12.14 20:27
    • Replies: 5
    • Views: 19,347
    chuck976
    16.12.14 14:34 Go to last post

  19. Adventure reset

    Good morning, all! I had a tremendous experience this morning. Yesterday I started "Stealing from the rich", my camp was on the most right...

    Started by faivq, 23.11.13 06:19
    • Replies: 1
    • Views: 9,024
    faivq
    23.11.13 06:30 Go to last post

  20. Adventure Retro Style problem

    Hello. I made this adventure when it met the conditions of two quests - usually both get green - but not this time! Now I have a daily quest about...

    Started by faivq, 20.08.23 12:40
    • Replies: 6
    • Views: 4,458
    Will_prince
    28.08.23 11:28 Go to last post
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