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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,018
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,283
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,101
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,187
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,297
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,039
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. guild market vote auto reseting

    hi, how often is the guild market vote? is it every 28 days or 21 days, anyway, it's now broken. Last time it renewed I placed my votes, and...

    Started by andi13, 10.10.23 14:49
    • Replies: 0
    • Views: 1,442
    andi13
    10.10.23 14:49 Go to last post

  2. Bookbinder Manuscript lost

    I made my 2nd manuscript however this time it does show up that I have made one. ie still shows 0 manuscripts in my inventory... Has anyone had this...

    Started by MasteroftheHouse, 16.06.13 12:19
    2 Pages •
    1 2
    • Replies: 12
    • Views: 52,935
    Mino
    09.10.23 12:11 Go to last post

  3. Can't play

    I can log-on OK, click on Play Now and I get server connection lost message. I've tried six times since the maintenan---ce with the same result.

    Started by Sparkaktus, 04.10.23 22:39
    1 Attachment(s)
    • Replies: 5
    • Views: 12,936
    BB_Trafffer
    09.10.23 11:40 Go to last post

  4. Question Gift stuck in mail for past 20+ days

    On Sept 12 I was a low level player and a high lvl player helped me as well as gave me a Gift in the mail. I was unable to retrieve it but assumed...

    Started by AwesomeFan, 04.10.23 02:55
    gifts, mail, stuck
    • Replies: 2
    • Views: 2,261
    TheHopefulOne
    04.10.23 11:18 Go to last post

  5. Missing daily quest - Premium

    If you are running premium, you should get two daily quests. However, when I buy a single day's premium and log in for the first time of the day at a...

    Started by OleGit, 03.10.23 09:14
    • Replies: 1
    • Views: 1,419
    Qualan
    04.10.23 07:44 Go to last post

  6. maintenance message with no maintenance

    I seem to get this at least once a day for weeks now, and today I have had it twice within half hour ...

    Started by andi13, 25.09.23 13:46
    • Replies: 1
    • Views: 12,664
    oogie
    28.09.23 09:18 Go to last post

  7. Angry level 01 account again...

    hello. I logged into my account and it wasn't there im 100% sure I'm using the right email is there any fix or guide on how to get it back ty

    Started by jhinos, 25.09.23 13:08
    • Replies: 4
    • Views: 7,789
    BB_Trafffer
    28.09.23 09:13 Go to last post

  8. Balloon Market Tribute

    Hi, I realize the changelog, or is it the dev diary, states balloon tribute has known bugs, I think I may have found another one. I have two...

    Started by andi13, 25.08.23 09:14
    2 Pages •
    1 2
    • Replies: 12
    • Views: 14,295
    andi13
    22.09.23 09:18 Go to last post

  9. Server zone crashed

    5 hours ago I was thrown out of the game and I cannot join anymore. Other players cannot visit my island. Is someone else experiencing this issue ?

    Started by food_for_toughts, 06.06.23 13:05
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 15
    • Views: 16,449
    Ska68
    17.09.23 07:42 Go to last post

  10. Epic Farmyard

    i have 1 lvl 3 wheatfield with 800 wheat in it. runing it on the epic farmyard 1st slot dropes seeds, 2nd slot harvests wheat, 3rd makes brew. so it...

    Started by Max_turtle, 08.09.23 12:40
    1 Attachment(s)
    • Replies: 0
    • Views: 5,426
    Max_turtle
    08.09.23 12:40 Go to last post

  11. Guild Quest not working/stuck since yesterday

    It seems this is an issue with our guild URSUS in Sandycove. The guild quest did not get refreshed since yesterday and we did not receive any guild...

    Started by Jiggy8, 06.09.23 06:43
    2 Attachment(s)
    • Replies: 2
    • Views: 10,310
    Jiggy8
    06.09.23 19:27 Go to last post

  12. Giant tree of hope

    Hi, I think this may be bugged in so many ways. Placed tree, had a look, upgrade not possible, but some1 else had upgraded theirs to lvl 4 and it...

    Started by andi13, 28.08.23 08:44
    • Replies: 3
    • Views: 14,249
    andi13
    29.08.23 11:57 Go to last post

  13. Adventure Retro Style problem

    Hello. I made this adventure when it met the conditions of two quests - usually both get green - but not this time! Now I have a daily quest about...

    Started by faivq, 20.08.23 12:40
    • Replies: 6
    • Views: 9,093
    Will_prince
    28.08.23 11:28 Go to last post

  14. celebrathon round viii

    so you know how these quests give books as rewards? nice animation plays and you are supposed to get them? well i had a suspicion that i didnt get...

    Started by topgearfan, 25.08.23 10:31
    • Replies: 1
    • Views: 1,826
    topgearfan
    25.08.23 21:28 Go to last post

  15. barracks not training new troops

    started a load of new troops at the barracks, while the appearance buff was active - now they are just sitting there not being trained, but the...

    Started by cherryzero, 25.08.23 16:49
    • Replies: 2
    • Views: 9,166
    cherryzero
    25.08.23 20:29 Go to last post

  16. celebrathon round viii

    wrong place delete

    Started by topgearfan, 25.08.23 10:30
    • Replies: 0
    • Views: 19,755
    topgearfan
    25.08.23 10:30 Go to last post

  17. Can't finish celebrathon quest

    I can't seem to finish a quest, because my level is not high enough. The quest is to "Have your specialists complete 6 "Adventure Search (very...

    Started by Jumppa, 23.08.23 14:44
    • Replies: 2
    • Views: 7,024
    Bobblyt
    24.08.23 07:01 Go to last post

  18. missing tarvern gens

    i lost 3 tarvern gens some how and i try relog and still not there

    Started by hoppie55, 23.08.23 01:53
    • Replies: 0
    • Views: 3,972
    hoppie55
    23.08.23 01:53 Go to last post

  19. EndOfFile

    4b223ab4fef3d15777c567cb9e1ccc56.js:3 EndOfStreamException: Unable to read beyond the end of the stream. at System.IO.__Error.EndOfFile ()...

    Started by Kebabtomte, 22.08.23 18:17
    • Replies: 0
    • Views: 4,389
    Kebabtomte
    22.08.23 18:17 Go to last post

  20. Angry Can't Log In Again!

    I get to about 80% of the fat bloke with the white beard and it stops there. Tried three different apps, Firefox, Chrome and IE but no joy. Any...

    Started by LeedsMOT1975, 15.08.23 08:02
    • Replies: 7
    • Views: 10,317
    Sandycat
    20.08.23 14:22 Go to last post
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