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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,398
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,368
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,411
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,023
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,897
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Nords adventure does not end

    I just completed the Nords adventure. I got the quest completed message, but after I checked the quest completed box the return home box did not...

    Started by rscheidt, 07.01.15 10:50
    2 Pages
    1 2
    • Replies: 15
    • Views: 38,250
    29.01.15 21:22 Go to last post
  2. The new "Normal" - Multiattacks, Combat unpredictable

    The spam below is the result of eight (8) attacks against the same camp: Note how this problem extends over a period of nearly 15 minutes -...

    Started by Sharpielein, 23.12.14 20:22
    6 Pages
    1 2 3 ... 6
    • Replies: 55
    • Views: 139,579
    28.01.15 20:01 Go to last post
  3. Voting for guild items

    So far there wasn't any pop-up so I can vote nor on the web page nor in the game. I'm doing something wrong or?

    Started by demian3000, 24.01.15 14:44
    • Replies: 9
    • Views: 34,755
    28.01.15 19:18 Go to last post
  4. Chat resets

    My chat keeps resetting multiple times a day, for about a week now. Curious to know if any others are suffering the same?

    Started by Kit_, 28.01.15 09:18
    • Replies: 4
    • Views: 11,179
    28.01.15 11:40 Go to last post
  5. assigned troops changed after attack was launched

    I just send 4 generals on a nice 3way block. I checked the troops the pop-up icon when you click on a general showed I had done everything ok and the...

    Started by Promethos, 14.12.14 19:32
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 123,045
    26.01.15 14:27 Go to last post
  6. Guild quest

    despite having incomplete guild quest in quest book and one waiting, under the members section of guild page shows everyone having "none" under...

    Started by stonewaller, 22.01.15 22:43
    • Replies: 2
    • Views: 4,796
    24.01.15 18:16 Go to last post
  7. Towers on all adventures don't have a "red zone" and don't intercept

    Playing this adventure for the fourth time this morning I noticed that genenerals were not intercepted as they should be, resulting in heavy losses...

    Started by rscheidt, 13.06.14 12:40
    2 Pages
    1 2
    • Replies: 10
    • Views: 135,811
    23.01.15 19:10 Go to last post
  8. Pages don't load corretly

    Half of the time I try access the server I get a nearly blank page only with characters and links. Today I entered normaly the first time corretly...

    Started by Kossa_chato, 23.01.15 19:00
    • Replies: 0
    • Views: 7,987
    23.01.15 19:00 Go to last post
  9. Adventure "Type" Icons vs Details Info

    The "type" icons on some adventures no longer match the "Type" info in details. Dark Priests, historically an Experience Adv, shows a "Mini"...

    Started by Iolanthe, 14.12.14 21:10
    • Replies: 7
    • Views: 32,365
    23.01.15 18:57 Go to last post
  10. [Quest Bug] Map Fragments as Currency (Side Quest)

    This quest cannot be complete whereby now we CAN'T buy [Island Of The Pirates] using Map Fragments

    Started by PrincessKaito, 14.12.14 14:19
    2 Pages
    1 2
    • Replies: 14
    • Views: 42,499
    23.01.15 18:51 Go to last post
  11. bandit nest - connection issue

    time now 1956, I have been trying to access bandit nest for over 30 mins. Home Island connected and ok / working. click visit on adventure and the...

    Started by Ball_lightning, 22.01.15 19:59
    • Replies: 1
    • Views: 7,088
    23.01.15 16:40 Go to last post
  12. PvP Issues

    I started an expedition yesterday, fought a couple of camps to get an idea of the mechanics then cancelled the expedition. Today I started a new...

    Started by IainC, 27.11.14 13:30
    • Replies: 6
    • Views: 15,628
    21.01.15 22:50 Go to last post
  13. Unhappy Cannot log in: Linux Flash player issues

    Hi, this morning when I wanted to start my game, TSO complained that my flash player is not up to date and that I should update it. However,...

    Started by Jove, 20.01.15 07:18
    • Replies: 4
    • Views: 9,676
    20.01.15 17:41 Go to last post
  14. Expedition success or failure rewards at random

    I've failed to do an expedition. Every day I now get an email telling my I failed to do it and some rewards for failing - except some days I get an...

    Started by Zeus4990, 19.01.15 18:39
    • Replies: 1
    • Views: 11,461
    19.01.15 20:11 Go to last post
  15. Thumbs down Surprise Attack

    Cannot attack or move while general is recovering in position shown in picture. (second player base) Is this bug or feature ? If its feature...

    Started by Nobzu, 14.01.15 21:08
    • Replies: 2
    • Views: 17,254
    18.01.15 07:16 Go to last post
  16. Big Catapult

    While i was getting ready to do an SE i was fooling around with a Big Catapult and saw that it was applyable on some towers on the map that didnt...

    Started by GreekSoul, 16.01.15 18:51
    • Replies: 0
    • Views: 2,939
    16.01.15 18:51 Go to last post
  17. Special production time in barracks lost after leaving home island

    I have noticed that if i leave my home island, either to a friends island, or to an adv, when i return to mine, i have lost the special 10% faster...

    Started by Kit_, 15.01.15 09:58
    • Replies: 3
    • Views: 17,504
    16.01.15 16:28 Go to last post
  18. Keeping Up The Christmas Spirit Buffs Disappeared...

    Made some buffs for this adventure, used them ok. Made some more, and even though they are in my Star Menu on my home island, they are not there...

    Started by Dingdongbat, 08.01.15 11:32
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 60,324
    15.01.15 22:05 Go to last post
  19. [BUG]adventure loot comming multiple times

    hi there, i have this i did an adventure like a week ago and i just got loot from it as normal... but 2 days later i got loot again without that i...

    Started by matie2506, 30.12.14 19:19
    • Replies: 7
    • Views: 33,141
    14.01.15 16:48 Go to last post
  20. Guild Quests - again

    Just had to cancel another one, as last night what should have been a new 'waiting' quest instead became 'active' instead, making the current active...

    Started by Nogbad, 13.01.15 23:16
    • Replies: 0
    • Views: 2,326
    13.01.15 23:16 Go to last post

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