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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,539
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,913
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,343
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,509
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,492
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,305
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Pages don't load corretly

    Half of the time I try access the server I get a nearly blank page only with characters and links. Today I entered normaly the first time corretly...

    Started by Kossa_chato, 23.01.15 19:00
    1 Attachment(s)
    • Replies: 0
    • Views: 7,948
    Kossa_chato
    23.01.15 19:00 Go to last post

  2. Adventure "Type" Icons vs Details Info

    The "type" icons on some adventures no longer match the "Type" info in details. Dark Priests, historically an Experience Adv, shows a "Mini"...

    Started by Iolanthe, 14.12.14 21:10
    • Replies: 7
    • Views: 32,333
    Iolanthe
    23.01.15 18:57 Go to last post

  3. [Quest Bug] Map Fragments as Currency (Side Quest)

    This quest cannot be complete whereby now we CAN'T buy [Island Of The Pirates] using Map Fragments

    Started by PrincessKaito, 14.12.14 14:19
    2 Pages •
    1 2
    • Replies: 14
    • Views: 42,423
    Iolanthe
    23.01.15 18:51 Go to last post

  4. bandit nest - connection issue

    time now 1956, I have been trying to access bandit nest for over 30 mins. Home Island connected and ok / working. click visit on adventure and the...

    Started by Ball_lightning, 22.01.15 19:59
    • Replies: 1
    • Views: 7,070
    BB_Ravel
    23.01.15 16:40 Go to last post

  5. PvP Issues

    I started an expedition yesterday, fought a couple of camps to get an idea of the mechanics then cancelled the expedition. Today I started a new...

    Started by IainC, 27.11.14 13:30
    2 Attachment(s)
    • Replies: 6
    • Views: 15,530
    Sir-Whingealot
    21.01.15 22:50 Go to last post

  6. Unhappy Cannot log in: Linux Flash player issues

    Hi, this morning when I wanted to start my game, TSO complained that my flash player is not up to date and that I should update it. However,...

    Started by Jove, 20.01.15 07:18
    • Replies: 4
    • Views: 9,582
    Jove
    20.01.15 17:41 Go to last post

  7. Expedition success or failure rewards at random

    I've failed to do an expedition. Every day I now get an email telling my I failed to do it and some rewards for failing - except some days I get an...

    Started by Zeus4990, 19.01.15 18:39
    • Replies: 1
    • Views: 11,435
    Markos
    19.01.15 20:11 Go to last post

  8. Thumbs down Surprise Attack

    Cannot attack or move while general is recovering in position shown in picture. (second player base) Is this bug or feature ? If its feature...

    Started by Nobzu, 14.01.15 21:08
    1 Attachment(s)
    • Replies: 2
    • Views: 17,031
    Salem_Warrior_1
    18.01.15 07:16 Go to last post

  9. Big Catapult

    While i was getting ready to do an SE i was fooling around with a Big Catapult and saw that it was applyable on some towers on the map that didnt...

    Started by GreekSoul, 16.01.15 18:51
    • Replies: 0
    • Views: 2,926
    GreekSoul
    16.01.15 18:51 Go to last post

  10. Special production time in barracks lost after leaving home island

    I have noticed that if i leave my home island, either to a friends island, or to an adv, when i return to mine, i have lost the special 10% faster...

    Started by Kit_, 15.01.15 09:58
    1 Attachment(s)
    • Replies: 3
    • Views: 17,473
    BB_Ravel
    16.01.15 16:28 Go to last post

  11. Keeping Up The Christmas Spirit Buffs Disappeared...

    Made some buffs for this adventure, used them ok. Made some more, and even though they are in my Star Menu on my home island, they are not there...

    Started by Dingdongbat, 08.01.15 11:32
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 60,139
    Dingdongbat
    15.01.15 22:05 Go to last post

  12. [BUG]adventure loot comming multiple times

    hi there, i have this i did an adventure like a week ago and i just got loot from it as normal... but 2 days later i got loot again without that i...

    Started by matie2506, 30.12.14 19:19
    • Replies: 7
    • Views: 33,064
    matie2506
    14.01.15 16:48 Go to last post

  13. Guild Quests - again

    Just had to cancel another one, as last night what should have been a new 'waiting' quest instead became 'active' instead, making the current active...

    Started by Nogbad, 13.01.15 23:16
    • Replies: 0
    • Views: 2,287
    Nogbad
    13.01.15 23:16 Go to last post

  14. Granite conversion

    In each of the previous Christmas events, the facility to use presents to convert marble into granite in PH has always stayed until the final removal...

    Started by Nogbad2, 08.01.15 21:18
    • Replies: 1
    • Views: 3,849
    MuffinMule
    13.01.15 21:17 Go to last post

  15. Plowing Materials subquest not unlocked

    Hi, I recently levelled up to 46 and was granted a new quest - The Young Follower. I was able to complete the first subquest - "Debris" but the...

    Started by JuliusBoudicca, 13.01.15 11:43
    • Replies: 1
    • Views: 2,622
    JuliusBoudicca
    13.01.15 13:18 Go to last post

  16. another load of troop in the dead bin

    yet again doing RB i sent mma with 1 recruit to wt 3...i see him enter i see battle graphic...but upon sending my major to the wt he lost the battle...

    Started by ATHTHEMANIAC, 12.01.15 09:30
    • Replies: 3
    • Views: 8,716
    Gerontius
    12.01.15 20:04 Go to last post

  17. i have bug with a quest

    i did the quest and look: http://i.imgur.com/HOmc2jQ.png how to fix this?

    Started by uskatin, 12.01.15 15:22
    • Replies: 1
    • Views: 2,716
    Ozzymandeus
    12.01.15 16:13 Go to last post

  18. Does not allow to build defence and claim the colony

    http://picup.hu/7xj1f18.png - I have killed the map boss, the army started to return. Then I tried to build the defense and claim the colony as I did...

    Started by HungSETI, 04.12.14 18:33
    1 Attachment(s)
    • Replies: 7
    • Views: 124,872
    lakoska
    12.01.15 13:12 Go to last post

  19. Upgrades achievement bug

    I'm still working towards the "Industry" achievement: upgrade 100 buildings to level 5. During this event, I bought some grout and started upgrading...

    Started by Kimby, 07.11.14 19:43
    achievement, bug, upgrade
    • Replies: 5
    • Views: 31,977
    Cickosh
    12.01.15 13:09 Go to last post

  20. Old Friends Landing zone

    Anyone else had a problem moving the generals to the second landing zone (south west from WT) or is it just me? No green space appeared there as I...

    Started by natalijar, 11.01.15 18:09
    • Replies: 0
    • Views: 9,498
    natalijar
    11.01.15 18:09 Go to last post
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