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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,911
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,176
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,342
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,184
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,641
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,067
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Expedition success or failure rewards at random

    I've failed to do an expedition. Every day I now get an email telling my I failed to do it and some rewards for failing - except some days I get an...

    Started by Zeus4990, 19.01.15 18:39
    • Replies: 1
    • Views: 11,488
    Markos
    19.01.15 20:11 Go to last post

  2. Thumbs down Surprise Attack

    Cannot attack or move while general is recovering in position shown in picture. (second player base) Is this bug or feature ? If its feature...

    Started by Nobzu, 14.01.15 21:08
    1 Attachment(s)
    • Replies: 2
    • Views: 17,808
    Salem_Warrior_1
    18.01.15 07:16 Go to last post

  3. Big Catapult

    While i was getting ready to do an SE i was fooling around with a Big Catapult and saw that it was applyable on some towers on the map that didnt...

    Started by GreekSoul, 16.01.15 18:51
    • Replies: 0
    • Views: 2,971
    GreekSoul
    16.01.15 18:51 Go to last post

  4. Special production time in barracks lost after leaving home island

    I have noticed that if i leave my home island, either to a friends island, or to an adv, when i return to mine, i have lost the special 10% faster...

    Started by Kit_, 15.01.15 09:58
    1 Attachment(s)
    • Replies: 3
    • Views: 17,545
    BB_Ravel
    16.01.15 16:28 Go to last post

  5. Keeping Up The Christmas Spirit Buffs Disappeared...

    Made some buffs for this adventure, used them ok. Made some more, and even though they are in my Star Menu on my home island, they are not there...

    Started by Dingdongbat, 08.01.15 11:32
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 60,652
    Dingdongbat
    15.01.15 22:05 Go to last post

  6. [BUG]adventure loot comming multiple times

    hi there, i have this i did an adventure like a week ago and i just got loot from it as normal... but 2 days later i got loot again without that i...

    Started by matie2506, 30.12.14 19:19
    • Replies: 7
    • Views: 33,250
    matie2506
    14.01.15 16:48 Go to last post

  7. Guild Quests - again

    Just had to cancel another one, as last night what should have been a new 'waiting' quest instead became 'active' instead, making the current active...

    Started by Nogbad, 13.01.15 23:16
    • Replies: 0
    • Views: 2,379
    Nogbad
    13.01.15 23:16 Go to last post

  8. Granite conversion

    In each of the previous Christmas events, the facility to use presents to convert marble into granite in PH has always stayed until the final removal...

    Started by Nogbad2, 08.01.15 21:18
    • Replies: 1
    • Views: 4,092
    MuffinMule
    13.01.15 21:17 Go to last post

  9. Plowing Materials subquest not unlocked

    Hi, I recently levelled up to 46 and was granted a new quest - The Young Follower. I was able to complete the first subquest - "Debris" but the...

    Started by JuliusBoudicca, 13.01.15 11:43
    • Replies: 1
    • Views: 3,103
    JuliusBoudicca
    13.01.15 13:18 Go to last post

  10. another load of troop in the dead bin

    yet again doing RB i sent mma with 1 recruit to wt 3...i see him enter i see battle graphic...but upon sending my major to the wt he lost the battle...

    Started by ATHTHEMANIAC, 12.01.15 09:30
    • Replies: 3
    • Views: 8,904
    Gerontius
    12.01.15 20:04 Go to last post

  11. i have bug with a quest

    i did the quest and look: http://i.imgur.com/HOmc2jQ.png how to fix this?

    Started by uskatin, 12.01.15 15:22
    • Replies: 1
    • Views: 4,313
    Ozzymandeus
    12.01.15 16:13 Go to last post

  12. Does not allow to build defence and claim the colony

    http://picup.hu/7xj1f18.png - I have killed the map boss, the army started to return. Then I tried to build the defense and claim the colony as I did...

    Started by HungSETI, 04.12.14 18:33
    1 Attachment(s)
    • Replies: 7
    • Views: 125,384
    lakoska
    12.01.15 13:12 Go to last post

  13. Upgrades achievement bug

    I'm still working towards the "Industry" achievement: upgrade 100 buildings to level 5. During this event, I bought some grout and started upgrading...

    Started by Kimby, 07.11.14 19:43
    achievement, bug, upgrade
    • Replies: 5
    • Views: 32,269
    Cickosh
    12.01.15 13:09 Go to last post

  14. Old Friends Landing zone

    Anyone else had a problem moving the generals to the second landing zone (south west from WT) or is it just me? No green space appeared there as I...

    Started by natalijar, 11.01.15 18:09
    • Replies: 0
    • Views: 9,623
    natalijar
    11.01.15 18:09 Go to last post

  15. Follow up adventure missing from storage, or is it just me?

    I did a couple of Valiant Tailors, and i am pretty sure in the last i got a Sons of Tailor follow-up as loot. I pressed to go directly to storage....

    Started by Deorum, 09.01.15 21:20
    • Replies: 2
    • Views: 5,578
    Deorum
    10.01.15 06:08 Go to last post

  16. exotic sawmill

    my ecotic sawmill is sleeping but is still using logs but making no planks? i have refreshed a few times . turned it off and on but it hasnt...

    Started by julier0se, 06.01.15 23:43
    • Replies: 8
    • Views: 47,714
    julier0se
    08.01.15 21:38 Go to last post

  17. Test game Cant log in.

    I cant log in to the Test server game. When I go to the home page via the same bookmark that I've used for I dont know how long or voa Google I get a...

    Started by Slayerbruce, 05.01.15 10:41
    • Replies: 1
    • Views: 2,588
    Nogbad2
    08.01.15 21:24 Go to last post

  18. Talking zombie camp?

    [see attachment]

    Started by Little_Radojica, 05.01.15 20:12
    2 Attachment(s)
    • Replies: 4
    • Views: 4,454
    Sharpielein
    08.01.15 17:17 Go to last post

  19. Achievements

    There are a number of Adventures I've completed which either are not shown as such in Achievements or as completed fewer times than I have played...

    Started by Rosejane, 08.01.15 12:39
    achievements, adventures
    • Replies: 0
    • Views: 27,056
    Rosejane
    08.01.15 12:39 Go to last post

  20. Unhappy Keeping up the christmas spirit mission

    I have just tried to start this mission but it has dissappeared without me cancelling it. has this happened to anyone else??

    Started by Meslinia, 03.01.15 12:05
    • Replies: 5
    • Views: 32,729
    Dorotheus
    06.01.15 23:39 Go to last post
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