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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,373
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,366
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,780
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,734
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Granite conversion

    In each of the previous Christmas events, the facility to use presents to convert marble into granite in PH has always stayed until the final removal...

    Started by Nogbad2, 08.01.15 21:18
    • Replies: 1
    • Views: 3,916
    13.01.15 21:17 Go to last post
  2. Plowing Materials subquest not unlocked

    Hi, I recently levelled up to 46 and was granted a new quest - The Young Follower. I was able to complete the first subquest - "Debris" but the...

    Started by JuliusBoudicca, 13.01.15 11:43
    • Replies: 1
    • Views: 2,776
    13.01.15 13:18 Go to last post
  3. another load of troop in the dead bin

    yet again doing RB i sent mma with 1 recruit to wt 3...i see him enter i see battle graphic...but upon sending my major to the wt he lost the battle...

    Started by ATHTHEMANIAC, 12.01.15 09:30
    • Replies: 3
    • Views: 8,778
    12.01.15 20:04 Go to last post
  4. i have bug with a quest

    i did the quest and look: http://i.imgur.com/HOmc2jQ.png how to fix this?

    Started by uskatin, 12.01.15 15:22
    • Replies: 1
    • Views: 3,151
    12.01.15 16:13 Go to last post
  5. Does not allow to build defence and claim the colony

    http://picup.hu/7xj1f18.png - I have killed the map boss, the army started to return. Then I tried to build the defense and claim the colony as I did...

    Started by HungSETI, 04.12.14 18:33
    • Replies: 7
    • Views: 125,043
    12.01.15 13:12 Go to last post
  6. Upgrades achievement bug

    I'm still working towards the "Industry" achievement: upgrade 100 buildings to level 5. During this event, I bought some grout and started upgrading...

    Started by Kimby, 07.11.14 19:43
    achievement, bug, upgrade
    • Replies: 5
    • Views: 32,073
    12.01.15 13:09 Go to last post
  7. Old Friends Landing zone

    Anyone else had a problem moving the generals to the second landing zone (south west from WT) or is it just me? No green space appeared there as I...

    Started by natalijar, 11.01.15 18:09
    • Replies: 0
    • Views: 9,534
    11.01.15 18:09 Go to last post
  8. Follow up adventure missing from storage, or is it just me?

    I did a couple of Valiant Tailors, and i am pretty sure in the last i got a Sons of Tailor follow-up as loot. I pressed to go directly to storage....

    Started by Deorum, 09.01.15 21:20
    • Replies: 2
    • Views: 5,551
    10.01.15 06:08 Go to last post
  9. exotic sawmill

    my ecotic sawmill is sleeping but is still using logs but making no planks? i have refreshed a few times . turned it off and on but it hasnt...

    Started by julier0se, 06.01.15 23:43
    • Replies: 8
    • Views: 47,653
    08.01.15 21:38 Go to last post
  10. Test game Cant log in.

    I cant log in to the Test server game. When I go to the home page via the same bookmark that I've used for I dont know how long or voa Google I get a...

    Started by Slayerbruce, 05.01.15 10:41
    • Replies: 1
    • Views: 2,547
    08.01.15 21:24 Go to last post
  11. Talking zombie camp?

    [see attachment]

    Started by Little_Radojica, 05.01.15 20:12
    • Replies: 4
    • Views: 4,366
    08.01.15 17:17 Go to last post
  12. Achievements

    There are a number of Adventures I've completed which either are not shown as such in Achievements or as completed fewer times than I have played...

    Started by Rosejane, 08.01.15 12:39
    achievements, adventures
    • Replies: 0
    • Views: 26,631
    08.01.15 12:39 Go to last post
  13. Unhappy Keeping up the christmas spirit mission

    I have just tried to start this mission but it has dissappeared without me cancelling it. has this happened to anyone else??

    Started by Meslinia, 03.01.15 12:05
    • Replies: 5
    • Views: 32,660
    06.01.15 23:39 Go to last post
  14. Angry Unable to load data file - delete cache

    Ever since the colonies were put into game I keep getting the above. I've cleared my cache, multiple times. I've updated FireFox and Flash but...

    Started by Rorschah, 16.12.14 19:14
    • Replies: 4
    • Views: 110,531
    06.01.15 09:34 Go to last post
  15. White castle doesn't start building

    I finished stealing from the rich. Then I got white castle, but it didn't work. Can somebody fix this, please

    Started by geog, 03.01.15 15:36
    • Replies: 2
    • Views: 3,365
    05.01.15 13:40 Go to last post
  16. send army back from adventure

    When I want to send a general back from an adventure to get more troops this does not work. I had this with the Nords and the Outlaws.

    Started by rscheidt, 12.12.14 09:07
    2 Pages
    1 2
    • Replies: 11
    • Views: 60,136
    05.01.15 09:27 Go to last post
  17. Easter

    Looks like Easter has come early.... Opened up Getting in the Christmas Spirit and look.... I can search for Easter Eggs :-) Whooooo....

    Started by sparkies2013, 30.12.14 10:58
    • Replies: 0
    • Views: 6,608
    30.12.14 10:58 Go to last post
  18. gold production bug

    lvl3 producing more than lvl5? (see attached image)

    Started by Hun_33301, 27.12.14 03:53
    • Replies: 2
    • Views: 15,332
    28.12.14 23:20 Go to last post
  19. Multiple adv bugs cost me couple months of work

    I've been playing Dark Brotherhood for last 3-4 days and I've experienced so many bugs which cost me couple of hundreds of units but the one that...

    Started by Fileo, 26.12.14 02:13
    • Replies: 5
    • Views: 20,316
    27.12.14 01:46 Go to last post
  20. Question Getting into the Christmas spirit quests

    Hello every one, I start adventure"Getting into the Christmas Spirit" before the task "Your first gift delivery!", the task request to start the...

    Started by kmaxfml, 11.12.14 12:49
    5 Pages
    1 2 3 ... 5
    christmas event
    • Replies: 49
    • Views: 511,061
    26.12.14 18:46 Go to last post

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