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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,048
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,739
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,149
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,514
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,630
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,064
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Special production time in barracks lost after leaving home island

    I have noticed that if i leave my home island, either to a friends island, or to an adv, when i return to mine, i have lost the special 10% faster...

    Started by Kit_, 15.01.15 09:58
    1 Attachment(s)
    • Replies: 3
    • Views: 17,515
    BB_Ravel
    16.01.15 16:28 Go to last post

  2. Keeping Up The Christmas Spirit Buffs Disappeared...

    Made some buffs for this adventure, used them ok. Made some more, and even though they are in my Star Menu on my home island, they are not there...

    Started by Dingdongbat, 08.01.15 11:32
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 60,457
    Dingdongbat
    15.01.15 22:05 Go to last post

  3. [BUG]adventure loot comming multiple times

    hi there, i have this i did an adventure like a week ago and i just got loot from it as normal... but 2 days later i got loot again without that i...

    Started by matie2506, 30.12.14 19:19
    • Replies: 7
    • Views: 33,193
    matie2506
    14.01.15 16:48 Go to last post

  4. Guild Quests - again

    Just had to cancel another one, as last night what should have been a new 'waiting' quest instead became 'active' instead, making the current active...

    Started by Nogbad, 13.01.15 23:16
    • Replies: 0
    • Views: 2,355
    Nogbad
    13.01.15 23:16 Go to last post

  5. Granite conversion

    In each of the previous Christmas events, the facility to use presents to convert marble into granite in PH has always stayed until the final removal...

    Started by Nogbad2, 08.01.15 21:18
    • Replies: 1
    • Views: 4,009
    MuffinMule
    13.01.15 21:17 Go to last post

  6. Plowing Materials subquest not unlocked

    Hi, I recently levelled up to 46 and was granted a new quest - The Young Follower. I was able to complete the first subquest - "Debris" but the...

    Started by JuliusBoudicca, 13.01.15 11:43
    • Replies: 1
    • Views: 2,953
    JuliusBoudicca
    13.01.15 13:18 Go to last post

  7. another load of troop in the dead bin

    yet again doing RB i sent mma with 1 recruit to wt 3...i see him enter i see battle graphic...but upon sending my major to the wt he lost the battle...

    Started by ATHTHEMANIAC, 12.01.15 09:30
    • Replies: 3
    • Views: 8,845
    Gerontius
    12.01.15 20:04 Go to last post

  8. i have bug with a quest

    i did the quest and look: http://i.imgur.com/HOmc2jQ.png how to fix this?

    Started by uskatin, 12.01.15 15:22
    • Replies: 1
    • Views: 3,727
    Ozzymandeus
    12.01.15 16:13 Go to last post

  9. Does not allow to build defence and claim the colony

    http://picup.hu/7xj1f18.png - I have killed the map boss, the army started to return. Then I tried to build the defense and claim the colony as I did...

    Started by HungSETI, 04.12.14 18:33
    1 Attachment(s)
    • Replies: 7
    • Views: 125,207
    lakoska
    12.01.15 13:12 Go to last post

  10. Upgrades achievement bug

    I'm still working towards the "Industry" achievement: upgrade 100 buildings to level 5. During this event, I bought some grout and started upgrading...

    Started by Kimby, 07.11.14 19:43
    achievement, bug, upgrade
    • Replies: 5
    • Views: 32,173
    Cickosh
    12.01.15 13:09 Go to last post

  11. Old Friends Landing zone

    Anyone else had a problem moving the generals to the second landing zone (south west from WT) or is it just me? No green space appeared there as I...

    Started by natalijar, 11.01.15 18:09
    • Replies: 0
    • Views: 9,570
    natalijar
    11.01.15 18:09 Go to last post

  12. Follow up adventure missing from storage, or is it just me?

    I did a couple of Valiant Tailors, and i am pretty sure in the last i got a Sons of Tailor follow-up as loot. I pressed to go directly to storage....

    Started by Deorum, 09.01.15 21:20
    • Replies: 2
    • Views: 5,565
    Deorum
    10.01.15 06:08 Go to last post

  13. exotic sawmill

    my ecotic sawmill is sleeping but is still using logs but making no planks? i have refreshed a few times . turned it off and on but it hasnt...

    Started by julier0se, 06.01.15 23:43
    • Replies: 8
    • Views: 47,691
    julier0se
    08.01.15 21:38 Go to last post

  14. Test game Cant log in.

    I cant log in to the Test server game. When I go to the home page via the same bookmark that I've used for I dont know how long or voa Google I get a...

    Started by Slayerbruce, 05.01.15 10:41
    • Replies: 1
    • Views: 2,563
    Nogbad2
    08.01.15 21:24 Go to last post

  15. Talking zombie camp?

    [see attachment]

    Started by Little_Radojica, 05.01.15 20:12
    2 Attachment(s)
    • Replies: 4
    • Views: 4,401
    Sharpielein
    08.01.15 17:17 Go to last post

  16. Achievements

    There are a number of Adventures I've completed which either are not shown as such in Achievements or as completed fewer times than I have played...

    Started by Rosejane, 08.01.15 12:39
    achievements, adventures
    • Replies: 0
    • Views: 26,846
    Rosejane
    08.01.15 12:39 Go to last post

  17. Unhappy Keeping up the christmas spirit mission

    I have just tried to start this mission but it has dissappeared without me cancelling it. has this happened to anyone else??

    Started by Meslinia, 03.01.15 12:05
    • Replies: 5
    • Views: 32,681
    Dorotheus
    06.01.15 23:39 Go to last post

  18. Angry Unable to load data file - delete cache

    Ever since the colonies were put into game I keep getting the above. I've cleared my cache, multiple times. I've updated FireFox and Flash but...

    Started by Rorschah, 16.12.14 19:14
    1 Attachment(s)
    • Replies: 4
    • Views: 110,778
    Rorschah
    06.01.15 09:34 Go to last post

  19. White castle doesn't start building

    I finished stealing from the rich. Then I got white castle, but it didn't work. Can somebody fix this, please

    Started by geog, 03.01.15 15:36
    • Replies: 2
    • Views: 3,373
    geog
    05.01.15 13:40 Go to last post

  20. send army back from adventure

    When I want to send a general back from an adventure to get more troops this does not work. I had this with the Nords and the Outlaws.

    Started by rscheidt, 12.12.14 09:07
    2 Pages •
    1 2
    • Replies: 11
    • Views: 60,278
    Kit_
    05.01.15 09:27 Go to last post
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