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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Event Quest The Evildoer - The hiding place

    The quest has a description of: Complete 1 experience adventure(s) i have now completed Stealing from the rich and The Dark Priests yet the...

    Started by Wizzzzzzzo, 14.12.14 17:57
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 70,805
    Aniston
    25.12.14 16:10 Go to last post

  2. BUG: Adventure invite never arrived to recipient so it can't expire

    Tonight, about 10 hours ago (between 1am and 2am CET) I have sent an invite to my guild mate to accept in the morning so I can finnish adventure when...

    Started by CrazyBat, 24.12.14 11:02
    • Replies: 8
    • Views: 16,320
    CrazyBat
    24.12.14 19:54 Go to last post

  3. battle lost for unknown reason

    In the adventure the Nords I lost a battle for an unknown reason. It was against camp 12 (see Princess Allys guide). I attacked with the recommended...

    Started by rscheidt, 22.12.14 09:53
    • Replies: 2
    • Views: 8,091
    rscheidt
    22.12.14 13:45 Go to last post

  4. X-mas event: Send explorer for short treasure search doesn't work.

    Hello, i already send my explorers several times for the short treasure search, and only get the normal rewards, but everytime no reward for the...

    Started by patserpaulius67, 19.12.14 23:39
    • Replies: 5
    • Views: 16,318
    Gerontius
    22.12.14 12:56 Go to last post

  5. Stuck after session timeout

    In the past, when accessing this page: http://www.thesettlersonline.com/en/play - I would automatically get redirected to the login page if my...

    Started by Sharpielein, 22.12.14 07:39
    • Replies: 0
    • Views: 3,637
    Sharpielein
    22.12.14 07:39 Go to last post

  6. Unhappy sparkles

    for different reasons I have to use the Sparkles which I bought for gems to find my collectables. These last few days i find that I am left with 1 or...

    Started by Aristarkos62, 21.12.14 09:57
    • Replies: 2
    • Views: 5,079
    bobsie
    21.12.14 10:25 Go to last post

  7. Server Zone Init Failed - after midnight!

    Late at night I'm usually just waiting for my explorers to finish their search so I tend to be in another browser tab waiting for the bell telling me...

    Started by Bugglesx, 21.12.14 00:25
    • Replies: 0
    • Views: 5,185
    Bugglesx
    21.12.14 00:25 Go to last post

  8. When did population become storehouse tied?

    I always remembered it to be residence tied but I just upgraded many of my storehouses and now I can't increase my population back to the residence...

    Started by Saltybeing2, 20.12.14 19:20
    • Replies: 0
    • Views: 3,076
    Saltybeing2
    20.12.14 19:20 Go to last post

  9. Trades get declined on their own

    For a long time I wasn't sure if this was a bug or if I accidentally declined trades sent to me but it just happened again and this time I paid...

    Started by FishSmell, 20.12.14 09:06
    • Replies: 1
    • Views: 4,784
    Vodkat
    20.12.14 10:15 Go to last post

  10. The REAL Problem with lag isnt that they cant fix it, its that they think they can

    Ok so I have been playing this game a couple of years now and when it comes to lag, lets face it - it just is not some kind of temporary issue, but...

    Started by Bowlock, 20.12.14 06:40
    • Replies: 0
    • Views: 5,481
    Bowlock
    20.12.14 06:40 Go to last post

  11. Adventures/generals bugged

    Since PvP went live, generals are bugged in all adventures. - after attack has been sent, number of troops assigned will suddenly change -...

    Started by frenkzmacolo, 19.12.14 12:17
    • Replies: 1
    • Views: 12,267
    jonno697
    19.12.14 15:38 Go to last post

  12. I start adventure and nothing happened

    HI, I just start adventure Improving the Christmas Spirit and nothing happened?!?! And in Star meni - MISC there is no longer icon of this...

    Started by Sakazulu, 19.12.14 06:32
    • Replies: 2
    • Views: 6,263
    Sakazulu
    19.12.14 07:55 Go to last post

  13. Building licences

    I have cleared a sector, but no building licences appeared in Star menu. Forgot to write that Storehouse is built in the sector.

    Started by AlexXP, 18.12.14 11:16
    • Replies: 8
    • Views: 31,132
    AlexXP
    18.12.14 12:46 Go to last post

  14. Cannon damage error

    There seems to be an error with the battles, in particular the damage caused by the cannons is very variable, some times they do the typical damage...

    Started by Thor-chic, 18.12.14 02:44
    • Replies: 5
    • Views: 20,553
    Narcil
    18.12.14 11:28 Go to last post

  15. advent calendar day 18

    Sorry, now it works Door was not working

    Started by Dieu-le-Gros, 18.12.14 06:56
    • Replies: 0
    • Views: 4,069
    Dieu-le-Gros
    18.12.14 06:56 Go to last post

  16. Unhappy quest replacement reindeers...BUG?!?

    On the quest replacement reindeers,there is to produce 200 horses. I cant, an i dont know why? I have production 206/12h. And my bar is still...

    Started by OgiDaddy, 16.12.14 20:30
    2 Attachment(s)
    • Replies: 2
    • Views: 1,967
    OgiDaddy
    17.12.14 18:20 Go to last post

  17. Generals attacking non attack-assigned camps

    First of all, this has happened twice in the same Stolen Sleigh adventure just now. Im NOT blocking on this adventure at all, as the game has been...

    Started by Thejollyone, 17.12.14 17:33
    • Replies: 1
    • Views: 32,037
    Dorotheus
    17.12.14 18:18 Go to last post

  18. Lag

    After the extended maintenance of today, is anyone experiencing atrocious lag?

    Started by Gothtec, 17.12.14 15:51
    • Replies: 4
    • Views: 3,759
    Gothtec
    17.12.14 16:41 Go to last post

  19. Angry Adventure acceptance delay

    It's taking up to 5 minutes sometimes for adventures to come through properly. Sort it out. How is it even possible to have such a ridiculous delay...

    Started by Hazgod, 16.12.14 12:37
    • Replies: 2
    • Views: 6,072
    Hazgod
    17.12.14 14:11 Go to last post

  20. Strange behavior of generals after battle using blocks

    I noticed a Strange behavior of generals after battle in blocks. They first come back to their camp and after a little while they turn back to the...

    Started by rscheidt, 16.12.14 13:14
    • Replies: 1
    • Views: 30,957
    bobsie
    17.12.14 10:40 Go to last post
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