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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,539
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,913
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,343
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,509
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,492
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,305
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. When did population become storehouse tied?

    I always remembered it to be residence tied but I just upgraded many of my storehouses and now I can't increase my population back to the residence...

    Started by Saltybeing2, 20.12.14 19:20
    • Replies: 0
    • Views: 3,053
    20.12.14 19:20 Go to last post
  2. Trades get declined on their own

    For a long time I wasn't sure if this was a bug or if I accidentally declined trades sent to me but it just happened again and this time I paid...

    Started by FishSmell, 20.12.14 09:06
    • Replies: 1
    • Views: 4,762
    20.12.14 10:15 Go to last post
  3. The REAL Problem with lag isnt that they cant fix it, its that they think they can

    Ok so I have been playing this game a couple of years now and when it comes to lag, lets face it - it just is not some kind of temporary issue, but...

    Started by Bowlock, 20.12.14 06:40
    • Replies: 0
    • Views: 5,452
    20.12.14 06:40 Go to last post
  4. Adventures/generals bugged

    Since PvP went live, generals are bugged in all adventures. - after attack has been sent, number of troops assigned will suddenly change -...

    Started by frenkzmacolo, 19.12.14 12:17
    • Replies: 1
    • Views: 12,229
    19.12.14 15:38 Go to last post
  5. I start adventure and nothing happened

    HI, I just start adventure Improving the Christmas Spirit and nothing happened?!?! And in Star meni - MISC there is no longer icon of this...

    Started by Sakazulu, 19.12.14 06:32
    • Replies: 2
    • Views: 6,232
    19.12.14 07:55 Go to last post
  6. Building licences

    I have cleared a sector, but no building licences appeared in Star menu. Forgot to write that Storehouse is built in the sector.

    Started by AlexXP, 18.12.14 11:16
    • Replies: 8
    • Views: 31,076
    18.12.14 12:46 Go to last post
  7. Cannon damage error

    There seems to be an error with the battles, in particular the damage caused by the cannons is very variable, some times they do the typical damage...

    Started by Thor-chic, 18.12.14 02:44
    • Replies: 5
    • Views: 20,480
    18.12.14 11:28 Go to last post
  8. advent calendar day 18

    Sorry, now it works Door was not working

    Started by Dieu-le-Gros, 18.12.14 06:56
    • Replies: 0
    • Views: 4,054
    18.12.14 06:56 Go to last post
  9. Unhappy quest replacement reindeers...BUG?!?

    On the quest replacement reindeers,there is to produce 200 horses. I cant, an i dont know why? I have production 206/12h. And my bar is still...

    Started by OgiDaddy, 16.12.14 20:30
    • Replies: 2
    • Views: 1,954
    17.12.14 18:20 Go to last post
  10. Generals attacking non attack-assigned camps

    First of all, this has happened twice in the same Stolen Sleigh adventure just now. Im NOT blocking on this adventure at all, as the game has been...

    Started by Thejollyone, 17.12.14 17:33
    • Replies: 1
    • Views: 31,933
    17.12.14 18:18 Go to last post
  11. Lag

    After the extended maintenance of today, is anyone experiencing atrocious lag?

    Started by Gothtec, 17.12.14 15:51
    • Replies: 4
    • Views: 3,723
    17.12.14 16:41 Go to last post
  12. Angry Adventure acceptance delay

    It's taking up to 5 minutes sometimes for adventures to come through properly. Sort it out. How is it even possible to have such a ridiculous delay...

    Started by Hazgod, 16.12.14 12:37
    • Replies: 2
    • Views: 6,042
    17.12.14 14:11 Go to last post
  13. Strange behavior of generals after battle using blocks

    I noticed a Strange behavior of generals after battle in blocks. They first come back to their camp and after a little while they turn back to the...

    Started by rscheidt, 16.12.14 13:14
    • Replies: 1
    • Views: 30,893
    17.12.14 10:40 Go to last post
  14. Adventure not starting

    Hi, Apologies if such a thread has already been started but with regards to the "hiding place" in the event quest "the evildoer" where I have an...

    Started by Elco, 15.12.14 20:27
    • Replies: 5
    • Views: 26,102
    16.12.14 14:34 Go to last post
  15. Achievements wrong

    There is something wrong with the achievements: In the general achievements: specialist --> the funky bunch you need 6 generals in the star menu....

    Started by Cian2005, 15.12.14 14:44
    • Replies: 1
    • Views: 2,408
    15.12.14 14:49 Go to last post
  16. is the premium reduce by half?

    Im not sure exact time that i activate last nigh but i sure it night time. Australia time. when i wake up midday the premium of 1 day expired, ...

    Started by Duong_TonThat, 15.12.14 03:57
    • Replies: 1
    • Views: 4,690
    15.12.14 14:24 Go to last post
  17. Christmas bugs

    Ok here we go. First: 3rd quest chain doesn't appear (I finished the one with the missing reindeers etc, no new one after that). 2nd: The "new...

    Started by Rhylian, 14.12.14 14:01
    • Replies: 2
    • Views: 4,023
    15.12.14 04:57 Go to last post
  18. Short treasure search

    Sent a bunch of my guys out on the short treasure search for the xmas quest chain. I would expect them to return with either 1 res or 1 res +...

    Started by Dorotheus, 13.12.14 09:29
    2 Pages
    1 2
    • Replies: 12
    • Views: 34,885
    14.12.14 21:23 Go to last post
  19. Achievements - Lay of the land BUG??

    I am facing the following weird situation: At Lay Of The Land - in Home Island - in General I get 54/55 ... I send out the Geologist with the...

    Started by A-Lia, 14.12.14 16:31
    • Replies: 3
    • Views: 15,321
    14.12.14 21:18 Go to last post
  20. General lag of all the graphics in the game

    I have been experiencing a lag since the server update. Destroying mines/Explorers/mail etc, all the pop up windows now have at least a 2 second...

    Started by Afoder67, 25.11.14 20:48
    8 Pages
    1 2 3 ... 8
    • Replies: 77
    • Views: 168,035
    14.12.14 10:05 Go to last post

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