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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,941
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,409
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,490
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,788
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,081
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry Unable to load data file - delete cache

    Ever since the colonies were put into game I keep getting the above. I've cleared my cache, multiple times. I've updated FireFox and Flash but...

    Started by Rorschah, 16.12.14 19:14
    1 Attachment(s)
    • Replies: 4
    • Views: 110,923
    Rorschah
    06.01.15 09:34 Go to last post

  2. White castle doesn't start building

    I finished stealing from the rich. Then I got white castle, but it didn't work. Can somebody fix this, please

    Started by geog, 03.01.15 15:36
    • Replies: 2
    • Views: 3,395
    geog
    05.01.15 13:40 Go to last post

  3. send army back from adventure

    When I want to send a general back from an adventure to get more troops this does not work. I had this with the Nords and the Outlaws.

    Started by rscheidt, 12.12.14 09:07
    2 Pages •
    1 2
    • Replies: 11
    • Views: 60,490
    Kit_
    05.01.15 09:27 Go to last post

  4. Easter

    Looks like Easter has come early.... Opened up Getting in the Christmas Spirit and look.... I can search for Easter Eggs :-) Whooooo....

    Started by sparkies2013, 30.12.14 10:58
    1 Attachment(s)
    • Replies: 0
    • Views: 6,636
    sparkies2013
    30.12.14 10:58 Go to last post

  5. gold production bug

    lvl3 producing more than lvl5? (see attached image)

    Started by Hun_33301, 27.12.14 03:53
    1 Attachment(s)
    • Replies: 2
    • Views: 15,522
    minion79
    28.12.14 23:20 Go to last post

  6. Multiple adv bugs cost me couple months of work

    I've been playing Dark Brotherhood for last 3-4 days and I've experienced so many bugs which cost me couple of hundreds of units but the one that...

    Started by Fileo, 26.12.14 02:13
    • Replies: 5
    • Views: 20,401
    topgearfan
    27.12.14 01:46 Go to last post

  7. Question Getting into the Christmas spirit quests

    Hello every one, I start adventure"Getting into the Christmas Spirit" before the task "Your first gift delivery!", the task request to start the...

    Started by kmaxfml, 11.12.14 12:49
    5 Pages •
    1 2 3 ... 5
    christmas event
    • Replies: 49
    • Views: 511,600
    ssm79
    26.12.14 18:46 Go to last post

  8. Event Quest The Evildoer - The hiding place

    The quest has a description of: Complete 1 experience adventure(s) i have now completed Stealing from the rich and The Dark Priests yet the...

    Started by Wizzzzzzzo, 14.12.14 17:57
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 70,939
    Aniston
    25.12.14 16:10 Go to last post

  9. BUG: Adventure invite never arrived to recipient so it can't expire

    Tonight, about 10 hours ago (between 1am and 2am CET) I have sent an invite to my guild mate to accept in the morning so I can finnish adventure when...

    Started by CrazyBat, 24.12.14 11:02
    • Replies: 8
    • Views: 16,395
    CrazyBat
    24.12.14 19:54 Go to last post

  10. battle lost for unknown reason

    In the adventure the Nords I lost a battle for an unknown reason. It was against camp 12 (see Princess Allys guide). I attacked with the recommended...

    Started by rscheidt, 22.12.14 09:53
    • Replies: 2
    • Views: 8,620
    rscheidt
    22.12.14 13:45 Go to last post

  11. X-mas event: Send explorer for short treasure search doesn't work.

    Hello, i already send my explorers several times for the short treasure search, and only get the normal rewards, but everytime no reward for the...

    Started by patserpaulius67, 19.12.14 23:39
    • Replies: 5
    • Views: 16,430
    Gerontius
    22.12.14 12:56 Go to last post

  12. Stuck after session timeout

    In the past, when accessing this page: http://www.thesettlersonline.com/en/play - I would automatically get redirected to the login page if my...

    Started by Sharpielein, 22.12.14 07:39
    • Replies: 0
    • Views: 3,657
    Sharpielein
    22.12.14 07:39 Go to last post

  13. Unhappy sparkles

    for different reasons I have to use the Sparkles which I bought for gems to find my collectables. These last few days i find that I am left with 1 or...

    Started by Aristarkos62, 21.12.14 09:57
    • Replies: 2
    • Views: 5,108
    bobsie
    21.12.14 10:25 Go to last post

  14. Server Zone Init Failed - after midnight!

    Late at night I'm usually just waiting for my explorers to finish their search so I tend to be in another browser tab waiting for the bell telling me...

    Started by Bugglesx, 21.12.14 00:25
    • Replies: 0
    • Views: 5,592
    Bugglesx
    21.12.14 00:25 Go to last post

  15. When did population become storehouse tied?

    I always remembered it to be residence tied but I just upgraded many of my storehouses and now I can't increase my population back to the residence...

    Started by Saltybeing2, 20.12.14 19:20
    • Replies: 0
    • Views: 3,121
    Saltybeing2
    20.12.14 19:20 Go to last post

  16. Trades get declined on their own

    For a long time I wasn't sure if this was a bug or if I accidentally declined trades sent to me but it just happened again and this time I paid...

    Started by FishSmell, 20.12.14 09:06
    • Replies: 1
    • Views: 4,816
    Vodkat
    20.12.14 10:15 Go to last post

  17. The REAL Problem with lag isnt that they cant fix it, its that they think they can

    Ok so I have been playing this game a couple of years now and when it comes to lag, lets face it - it just is not some kind of temporary issue, but...

    Started by Bowlock, 20.12.14 06:40
    • Replies: 0
    • Views: 5,548
    Bowlock
    20.12.14 06:40 Go to last post

  18. Adventures/generals bugged

    Since PvP went live, generals are bugged in all adventures. - after attack has been sent, number of troops assigned will suddenly change -...

    Started by frenkzmacolo, 19.12.14 12:17
    • Replies: 1
    • Views: 12,344
    jonno697
    19.12.14 15:38 Go to last post

  19. I start adventure and nothing happened

    HI, I just start adventure Improving the Christmas Spirit and nothing happened?!?! And in Star meni - MISC there is no longer icon of this...

    Started by Sakazulu, 19.12.14 06:32
    • Replies: 2
    • Views: 6,317
    Sakazulu
    19.12.14 07:55 Go to last post

  20. Building licences

    I have cleared a sector, but no building licences appeared in Star menu. Forgot to write that Storehouse is built in the sector.

    Started by AlexXP, 18.12.14 11:16
    • Replies: 8
    • Views: 31,212
    AlexXP
    18.12.14 12:46 Go to last post
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