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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,911
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,176
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,342
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,184
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,641
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,067
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Cannon damage error

    There seems to be an error with the battles, in particular the damage caused by the cannons is very variable, some times they do the typical damage...

    Started by Thor-chic, 18.12.14 02:44
    • Replies: 5
    • Views: 20,685
    Narcil
    18.12.14 11:28 Go to last post

  2. advent calendar day 18

    Sorry, now it works Door was not working

    Started by Dieu-le-Gros, 18.12.14 06:56
    • Replies: 0
    • Views: 4,092
    Dieu-le-Gros
    18.12.14 06:56 Go to last post

  3. Unhappy quest replacement reindeers...BUG?!?

    On the quest replacement reindeers,there is to produce 200 horses. I cant, an i dont know why? I have production 206/12h. And my bar is still...

    Started by OgiDaddy, 16.12.14 20:30
    2 Attachment(s)
    • Replies: 2
    • Views: 1,985
    OgiDaddy
    17.12.14 18:20 Go to last post

  4. Generals attacking non attack-assigned camps

    First of all, this has happened twice in the same Stolen Sleigh adventure just now. Im NOT blocking on this adventure at all, as the game has been...

    Started by Thejollyone, 17.12.14 17:33
    • Replies: 1
    • Views: 32,173
    Dorotheus
    17.12.14 18:18 Go to last post

  5. Lag

    After the extended maintenance of today, is anyone experiencing atrocious lag?

    Started by Gothtec, 17.12.14 15:51
    • Replies: 4
    • Views: 3,784
    Gothtec
    17.12.14 16:41 Go to last post

  6. Angry Adventure acceptance delay

    It's taking up to 5 minutes sometimes for adventures to come through properly. Sort it out. How is it even possible to have such a ridiculous delay...

    Started by Hazgod, 16.12.14 12:37
    • Replies: 2
    • Views: 6,110
    Hazgod
    17.12.14 14:11 Go to last post

  7. Strange behavior of generals after battle using blocks

    I noticed a Strange behavior of generals after battle in blocks. They first come back to their camp and after a little while they turn back to the...

    Started by rscheidt, 16.12.14 13:14
    • Replies: 1
    • Views: 31,080
    bobsie
    17.12.14 10:40 Go to last post

  8. Adventure not starting

    Hi, Apologies if such a thread has already been started but with regards to the "hiding place" in the event quest "the evildoer" where I have an...

    Started by Elco, 15.12.14 20:27
    • Replies: 5
    • Views: 26,184
    chuck976
    16.12.14 14:34 Go to last post

  9. Achievements wrong

    There is something wrong with the achievements: In the general achievements: specialist --> the funky bunch you need 6 generals in the star menu....

    Started by Cian2005, 15.12.14 14:44
    • Replies: 1
    • Views: 2,441
    corona88
    15.12.14 14:49 Go to last post

  10. is the premium reduce by half?

    Im not sure exact time that i activate last nigh but i sure it night time. Australia time. when i wake up midday the premium of 1 day expired, ...

    Started by Duong_TonThat, 15.12.14 03:57
    • Replies: 1
    • Views: 4,804
    fishybreath
    15.12.14 14:24 Go to last post

  11. Christmas bugs

    Ok here we go. First: 3rd quest chain doesn't appear (I finished the one with the missing reindeers etc, no new one after that). 2nd: The "new...

    Started by Rhylian, 14.12.14 14:01
    • Replies: 2
    • Views: 4,124
    Ozzymandeus
    15.12.14 04:57 Go to last post

  12. Short treasure search

    Sent a bunch of my guys out on the short treasure search for the xmas quest chain. I would expect them to return with either 1 res or 1 res +...

    Started by Dorotheus, 13.12.14 09:29
    2 Pages •
    1 2
    • Replies: 12
    • Views: 35,242
    Gothtec
    14.12.14 21:23 Go to last post

  13. Achievements - Lay of the land BUG??

    I am facing the following weird situation: At Lay Of The Land - in Home Island - in General I get 54/55 ... I send out the Geologist with the...

    Started by A-Lia, 14.12.14 16:31
    • Replies: 3
    • Views: 15,403
    A-Lia
    14.12.14 21:18 Go to last post

  14. General lag of all the graphics in the game

    I have been experiencing a lag since the server update. Destroying mines/Explorers/mail etc, all the pop up windows now have at least a 2 second...

    Started by Afoder67, 25.11.14 20:48
    8 Pages •
    1 2 3 ... 8
    • Replies: 77
    • Views: 171,083
    Promethos
    14.12.14 10:05 Go to last post

  15. No new building licenses for clearing new zone of bandits

    I have just cleared a new zone by defeating the all the bandit in the that sector and building a new store house in the sector, but I did not...

    Started by barryman, 13.12.14 12:35
    • Replies: 1
    • Views: 16,630
    Gerontius
    13.12.14 13:12 Go to last post

  16. Home page wont load?

    I was in game and it had a message saying chat server disconnected or something so I refreshed the page and click play now. It wont load at all,...

    Started by MrNehps, 11.12.14 18:02
    6 Pages •
    1 2 3 ... 6
    1 Attachment(s)
    • Replies: 50
    • Views: 133,285
    nebi
    13.12.14 09:01 Go to last post

  17. Event Quest - Important Wood

    The task is - Produce enough used longbows to obtain 10 longbows I have created longbows and traded longbows but still the counter is on 0/12 ...

    Started by Wizzzzzzzo, 13.12.14 07:41
    • Replies: 2
    • Views: 15,172
    Wizzzzzzzo
    13.12.14 07:46 Go to last post

  18. Problem in BK adventure

    Recruits are reloaded when i send for attack but when it attacks no rec are there On Bk. 4 Time it happen and i lost elites and cannons. And most...

    Started by amishup, 12.12.14 03:49
    • Replies: 5
    • Views: 7,159
    Wreckless-
    12.12.14 17:55 Go to last post

  19. Quest message bug?

    I just see undefined text in quest message.

    Started by DMSD, 07.12.14 14:48
    1 Attachment(s)
    • Replies: 1
    • Views: 4,397
    bubashvargla
    11.12.14 18:31 Go to last post

  20. Cannot contact with support team

    Hi All, I cannot send a message to support team, because the 'captcha' does not appear. Has anyone got an idea? Thanks, Miklós

    Started by Raaya, 04.12.14 19:14
    • Replies: 7
    • Views: 15,268
    RomoluXI
    11.12.14 17:38 Go to last post
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