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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,539
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,913
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,343
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,509
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,492
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,305
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No new building licenses for clearing new zone of bandits

    I have just cleared a new zone by defeating the all the bandit in the that sector and building a new store house in the sector, but I did not...

    Started by barryman, 13.12.14 12:35
    • Replies: 1
    • Views: 16,576
    Gerontius
    13.12.14 13:12 Go to last post

  2. Home page wont load?

    I was in game and it had a message saying chat server disconnected or something so I refreshed the page and click play now. It wont load at all,...

    Started by MrNehps, 11.12.14 18:02
    6 Pages •
    1 2 3 ... 6
    1 Attachment(s)
    • Replies: 50
    • Views: 113,338
    nebi
    13.12.14 09:01 Go to last post

  3. Event Quest - Important Wood

    The task is - Produce enough used longbows to obtain 10 longbows I have created longbows and traded longbows but still the counter is on 0/12 ...

    Started by Wizzzzzzzo, 13.12.14 07:41
    • Replies: 2
    • Views: 15,061
    Wizzzzzzzo
    13.12.14 07:46 Go to last post

  4. Problem in BK adventure

    Recruits are reloaded when i send for attack but when it attacks no rec are there On Bk. 4 Time it happen and i lost elites and cannons. And most...

    Started by amishup, 12.12.14 03:49
    • Replies: 5
    • Views: 7,067
    Wreckless-
    12.12.14 17:55 Go to last post

  5. Quest message bug?

    I just see undefined text in quest message.

    Started by DMSD, 07.12.14 14:48
    1 Attachment(s)
    • Replies: 1
    • Views: 4,330
    bubashvargla
    11.12.14 18:31 Go to last post

  6. Cannot contact with support team

    Hi All, I cannot send a message to support team, because the 'captcha' does not appear. Has anyone got an idea? Thanks, Miklós

    Started by Raaya, 04.12.14 19:14
    • Replies: 7
    • Views: 15,156
    RomoluXI
    11.12.14 17:38 Go to last post

  7. building graphic not working

    This is not mentioned in the change log, but it has happened since the 2nd maintenance this week. The little man is no longer putting up the rickety...

    Started by Larili, 11.12.14 16:21
    • Replies: 0
    • Views: 4,388
    Larili
    11.12.14 16:21 Go to last post

  8. Graphics resolution

    Has the resolution of the in game graphics been reduced? Images seem far less sharp - tried cleaning my glasses, lol.

    Started by lordloocan, 09.12.14 09:37
    • Replies: 5
    • Views: 71,213
    Singaboy
    11.12.14 00:55 Go to last post

  9. Exclamation Silos and improved silos are upgradeable

    Today with the roll-out of the Xmas event my silos are upgradeable. Is it actually not supposed to happen before the event starts (11.12)?

    Started by MCLueppers, 09.12.14 10:18
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 140,116
    CrazyBat
    10.12.14 16:10 Go to last post

  10. Can't start adventure

    Hi, I can't start adventure - The adventure couldnt not be started. If you have only just finished an Adventure, please wait a little before...

    Started by lakoska, 08.12.14 12:35
    • Replies: 3
    • Views: 10,042
    Gamlejeg
    08.12.14 16:53 Go to last post

  11. Population not reduced by troop deaths

    ::C:: I sent 100 cav as a LS on BK. All cav were killed, but my total population has not reduced. When I went to set my replacement troops to train...

    Started by TheFairy, 08.12.14 10:32
    • Replies: 1
    • Views: 8,774
    Durin_d
    08.12.14 10:56 Go to last post

  12. No sound

    Since today I have no sound most of the times I start the game. I have to close and restart explorer several times to have sound again.

    Started by scheidtrobert, 02.12.14 19:31
    2 Pages •
    1 2
    • Replies: 15
    • Views: 87,418
    oldboot
    08.12.14 08:54 Go to last post

  13. PvP Achievement: Colonial Power - doesn work

    I have 6 active colonies but this achievement doesnt register that :-( Update: Now it works :-)

    Started by FranjoTahy, 06.12.14 21:38
    • Replies: 0
    • Views: 7,513
    FranjoTahy
    06.12.14 21:38 Go to last post

  14. PVP rewards when I'm not taking part in PvP

    I just got two mails telling me that I lost a battle for a colony and a second one telling me that I lost a colony and containing valour points and...

    Started by IainC, 01.12.14 21:51
    1 Attachment(s)
    • Replies: 4
    • Views: 13,256
    Salem_Warrior_1
    06.12.14 17:00 Go to last post

  15. Server crash bug

    Been having the server crash bug now for the whole day. Have tried everything in your sticky, nothing works. As far as I remember i was changing...

    Started by Dobberd, 03.12.14 01:07
    • Replies: 6
    • Views: 6,460
    Jack_NoName
    05.12.14 19:22 Go to last post

  16. erratic behavior combat armory

    What you see is not what you get. When a batch has finished and moves on to the next, and you close and reopen the combat armory, it skips back to...

    Started by Goudsten, 25.11.14 13:15
    2 Pages •
    1 2
    • Replies: 10
    • Views: 45,811
    drasss
    04.12.14 00:01 Go to last post

  17. Exclamation Pop-ups not matching what you click

    On serveral occasions in the last few days I have clicked on a building and got the pop-up window for another building. Although I have thought it...

    Started by Bugglesx, 03.12.14 20:37
    • Replies: 0
    • Views: 3,931
    Bugglesx
    03.12.14 20:37 Go to last post

  18. Misleading or bug???

    Hi guys, I'm very new to this game and i would like to know, if this is a bug or a simply misleading text error!!! So, I bought a Improved...

    Started by BearerOfDeath, 02.12.14 19:57
    • Replies: 4
    • Views: 14,504
    Dorotheus
    03.12.14 18:26 Go to last post

  19. Adventures Messed Up Since the PVP / Bonus Week Update

    Generally I am not suffering from any lag problems which many are reporting but certain adventures seem to cause me problems. The below are...

    Started by fishslice, 30.11.14 07:16
    2 Pages •
    1 2
    • Replies: 14
    • Views: 19,950
    yunaff102
    03.12.14 17:23 Go to last post

  20. Cant make defence on my new colony.

    http://prntscr.com/5csau1 this is how i conquered green circles where i put camps i killed only one camp and both leaders other camps were blocked....

    Started by ViliusV, 03.12.14 14:37
    • Replies: 0
    • Views: 19,567
    ViliusV
    03.12.14 14:37 Go to last post
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