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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,398
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,368
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,411
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,023
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,897
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Northisle: Server Zone Crashed - An error was detected on this zone

    Well, I tried moving a Fisherman hut (lv5) all across the island. When the move completed, I got a zone crash and now I always receive the above...

    Started by Sharahzade, 26.11.14 20:35
    6 Pages •
    1 2 3 ... 6
    • Replies: 59
    • Views: 397,941
    Gargoyle77
    29.11.14 12:56 Go to last post

  2. Question Generals attacking camps 3 to 4 times

    When I send my general to attack a camp (on RB) it seem to do the attack 3 to 4 times, all blocks seem to work so maybe its just the graphics. Is...

    Started by casperjohn, 26.11.14 12:01
    • Replies: 2
    • Views: 11,141
    Yoonooz
    27.11.14 20:28 Go to last post

  3. Issues with generals in adventures (BLT specifically)

    So, in the BLT I finished today a "few" issues popped up: 1. When moving a general he would start to set up camp. After finishing, I would try to...

    Started by Cephalad, 25.11.14 20:49
    • Replies: 8
    • Views: 58,997
    ddakka
    27.11.14 11:55 Go to last post

  4. Thumbs down Part of loot losted

    Hi,All! Something happened(and not good!!!:confused:) to the game after entering this new PvP conquering features.Part of my loot was lost...

    Started by Sorik, 27.11.14 11:11
    • Replies: 0
    • Views: 7,874
    Sorik
    27.11.14 11:11 Go to last post

  5. Attack area of camp in combat not disappearing

    Hi, maybe this is old or not I don't know... but this is the 2nd time in as many adventures I get this. I did SA about 20-25 times now and this is...

    Started by Silence666, 26.11.14 19:39
    • Replies: 0
    • Views: 102,420
    Silence666
    26.11.14 19:39 Go to last post

  6. Missing Marshal after sending him to training expedition

    Hello, I've had this issue since a day ago.. Have sent my Marshal with troops to the training expedition I bought from shop, after sending the...

    Started by Atmun, 26.11.14 13:20
    • Replies: 1
    • Views: 30,336
    Fexno
    26.11.14 15:05 Go to last post

  7. 6 geo bug or it should be?

    i got 6 fast geo all have skill on copper when all my copper mines run out i send them all 6 to search for 6 copper mines after 2,5min only 5 find...

    Started by ViliusV, 25.11.14 21:37
    • Replies: 5
    • Views: 18,754
    ViliusV
    26.11.14 13:58 Go to last post

  8. Empty enemy camp not dissapaearing

    I killed all enemy in camp in "Valiant Little Tailor" but camp is stil there. What to do? Also i lost all my expensive units in combat due to change...

    Started by Bane7777, 25.11.14 16:39
    • Replies: 6
    • Views: 24,464
    Bane7777
    26.11.14 13:38 Go to last post

  9. Can´t log on

    all day I can´t get on the server:mad:

    Started by Tordenguden, 25.11.14 17:02
    • Replies: 2
    • Views: 8,606
    BB_Ravel
    26.11.14 09:44 Go to last post

  10. Very difficult to attack certain camps with new mouse over info of camps

    I was playing an outlaw and traitor and while the new feature of showing the name of the general and the troops inside the camp and the general is...

    Started by Singaboy, 25.11.14 13:18
    • Replies: 4
    • Views: 101,636
    Thejollyone
    25.11.14 16:23 Go to last post

  11. Not allowed to loading map by showing error

    Error parsing game_settings.xml: Error: cMilitaryUnitBase.AddUnitToMaps: duplicate unit (Unit: Recruit) Error parsing game_units.xml: Error:...

    Started by amishup, 25.11.14 10:04
    • Replies: 2
    • Views: 548,069
    amishup
    25.11.14 10:43 Go to last post

  12. Farm bug

    lvl 6 farm produce wheat in 40sec now it has produciont around 6-7k per 12h

    Started by ViliusV, 25.11.14 06:56
    • Replies: 1
    • Views: 28,953
    ViliusV
    25.11.14 07:01 Go to last post

  13. Remove the cancel adventure option if adventure all quest was completed

    its not bug but very annoying thing. i did a roaring bull and destroyed all witch tower, so quests was completed but i dont knwo how probabil...

    Started by Shadowvzs87, 23.11.14 19:05
    • Replies: 0
    • Views: 134,045
    Shadowvzs87
    23.11.14 19:05 Go to last post

  14. Premium quest not registering premium day

    Today, I used a premium day for the first time. I have a long standing quest to do this, yet this quest did not register my use of the premium day....

    Started by Kimby, 23.11.14 14:50
    1 Attachment(s)
    • Replies: 3
    • Views: 125,057
    VVidi
    23.11.14 16:03 Go to last post

  15. The funky bunch achievement

    It is asked to have all the specialists from the tavern.............. I have 3 geo, 3 explorers, and 5 generals, but the green line under the...

    Started by Korbun, 18.07.14 10:31
    • Replies: 4
    • Views: 6,956
    Nogbad
    21.11.14 17:45 Go to last post

  16. Market bug, all slots opened, coins deducted

    http://prntscr.com/58kxil http://prntscr.com/58kylk I had around 4100 coins before making an offer that was in 4 lots each 58 coins; instead of...

    Started by CrazyBat, 21.11.14 12:46
    • Replies: 1
    • Views: 4,903
    BB_Ravel
    21.11.14 13:44 Go to last post

  17. Stuck on loading screen

    Tried the usual, different browser cleared cache etc. is it just me? I cant see any other posts about this. It was working fine a couple of...

    Started by Psychokilla, 17.11.14 22:52
    • Replies: 6
    • Views: 34,782
    Psychokilla
    18.11.14 23:25 Go to last post

  18. The game asks me to create new home island when I try to play the game

    Since today the server is asking me to pick a new avatar and a nickname for a character on the sandycove server. I have been playing for few weeks,...

    Started by defaultPlayerName_5468de95e655b, 16.11.14 17:48
    • Replies: 3
    • Views: 146,250
    Nogbad
    17.11.14 03:47 Go to last post

  19. i need help

    this the first time I have play the game and I am having problems playing the game has anyone got a reason why this is happening

    Started by defaultPlayerName_545bc34ef19cb, 06.11.14 19:08
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 17,128
    fishslice
    14.11.14 20:00 Go to last post

  20. coal mines

    i keep looking for my coal mines which the games says I have but I can't find them and now the games says I have as many mines as I am allowed...

    Started by geoffreycole, 12.11.14 23:43
    • Replies: 2
    • Views: 5,329
    Kit_
    13.11.14 06:38 Go to last post
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