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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,952
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,183
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,427
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,651
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,850
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,090
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Premium quest not registering premium day

    Today, I used a premium day for the first time. I have a long standing quest to do this, yet this quest did not register my use of the premium day....

    Started by Kimby, 23.11.14 14:50
    1 Attachment(s)
    • Replies: 3
    • Views: 125,136
    VVidi
    23.11.14 16:03 Go to last post

  2. The funky bunch achievement

    It is asked to have all the specialists from the tavern.............. I have 3 geo, 3 explorers, and 5 generals, but the green line under the...

    Started by Korbun, 18.07.14 10:31
    • Replies: 4
    • Views: 7,128
    Nogbad
    21.11.14 17:45 Go to last post

  3. Market bug, all slots opened, coins deducted

    http://prntscr.com/58kxil http://prntscr.com/58kylk I had around 4100 coins before making an offer that was in 4 lots each 58 coins; instead of...

    Started by CrazyBat, 21.11.14 12:46
    • Replies: 1
    • Views: 4,976
    BB_Ravel
    21.11.14 13:44 Go to last post

  4. Stuck on loading screen

    Tried the usual, different browser cleared cache etc. is it just me? I cant see any other posts about this. It was working fine a couple of...

    Started by Psychokilla, 17.11.14 22:52
    • Replies: 6
    • Views: 34,894
    Psychokilla
    18.11.14 23:25 Go to last post

  5. The game asks me to create new home island when I try to play the game

    Since today the server is asking me to pick a new avatar and a nickname for a character on the sandycove server. I have been playing for few weeks,...

    Started by defaultPlayerName_5468de95e655b, 16.11.14 17:48
    • Replies: 3
    • Views: 146,507
    Nogbad
    17.11.14 03:47 Go to last post

  6. i need help

    this the first time I have play the game and I am having problems playing the game has anyone got a reason why this is happening

    Started by defaultPlayerName_545bc34ef19cb, 06.11.14 19:08
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 17,341
    fishslice
    14.11.14 20:00 Go to last post

  7. coal mines

    i keep looking for my coal mines which the games says I have but I can't find them and now the games says I have as many mines as I am allowed...

    Started by geoffreycole, 12.11.14 23:43
    • Replies: 2
    • Views: 5,895
    Kit_
    13.11.14 06:38 Go to last post

  8. chat server not available

    Any1 having trouble with chat server being not available???

    Started by Q_wrt, 12.11.14 10:32
    • Replies: 2
    • Views: 7,212
    LordBosse
    12.11.14 10:55 Go to last post

  9. Golem buffs cluttering up the "Star menu"

    Hiya As posted in the Dev Diary for the Halloween event: http://forum.thesettlersonline.com/threads/29334-Dev-Diary-Halloween-Event-2014 BB...

    Started by VVidi, 11.11.14 15:09
    • Replies: 0
    • Views: 42,672
    VVidi
    11.11.14 15:09 Go to last post

  10. Error detected

    "An error was detected on this zone. Please try again" Thats what I see when trying to get online, first apaired when I tryed to sent 2 gens to an...

    Started by ariekees8, 11.11.14 13:14
    • Replies: 2
    • Views: 8,130
    ariekees8
    11.11.14 13:32 Go to last post

  11. Exclamation Weird new graphics glitch in S2?

    I've seen it earlier on my laptop, never seen it again, but now on my main system I get the same weird glitch.. for bigger: click here...

    Started by AmySafeunderdark, 19.10.14 11:59
    2 Pages •
    1 2
    • Replies: 17
    • Views: 31,141
    AmySafeunderdark
    08.11.14 13:51 Go to last post

  12. premium time error

    hi! i havent got extra loot from adventure, even if i was on premium. see screenshot. i think it has to do with the time change. please fix it. tyvm

    Started by Lorrellay, 01.11.14 07:19
    1 Attachment(s)
    • Replies: 2
    • Views: 11,647
    Lorrellay
    05.11.14 21:00 Go to last post

  13. Server is Busy.../booted

    The game is virtually unplayable since maintenance, buffing is a nightmare traveling between islands the same, the lag is shocking. I have done...

    Started by unicornlinzy1, 04.11.14 09:42
    4 Pages •
    1 2 3 ... 4
    • Replies: 33
    • Views: 128,193
    queen-vicious
    05.11.14 09:29 Go to last post

  14. Zombie, Zombie, Zombie !!!

    I still have zombies running around my island:

    Started by Ozzymandeus, 04.11.14 14:02
    • Replies: 1
    • Views: 5,722
    jonno697
    04.11.14 16:09 Go to last post

  15. Game doesn't load

    From this morning I can't log in. The game is freezing at login queue, stays for several minutes and nothing happends.... I got this message: ...

    Started by Korbun, 02.11.14 08:31
    • Replies: 8
    • Views: 27,669
    BB_Ravel
    03.11.14 11:14 Go to last post

  16. Omni Seeds

    I have bought two lots of 'omni seeds', now called 'training island' (why), recenly & they haven't turned up in my star menu ao I can't apply them &...

    Started by Rosejane, 02.11.14 22:32
    • Replies: 1
    • Views: 26,129
    Rosejane
    02.11.14 23:45 Go to last post

  17. Thumbs down game keeps freezing

    hi i play this game a lot and today the game keeps freezing not happy with this as i am on prem time and lost about 2 hours of playing time can you...

    Started by tonyca, 01.11.14 08:46
    • Replies: 1
    • Views: 11,682
    Fexno
    01.11.14 10:07 Go to last post

  18. My hardwood dissaperead (over 40.000 hardwood planks missing)

    Hi, I just saw that my hardwood planks are missing, how is this possible, yesterday I had over 40.000 ::hardwoodplanks:: !! I`m confused also one...

    Started by DrBoom, 27.10.14 16:58
    • Replies: 3
    • Views: 22,773
    Sharpielein
    01.11.14 06:35 Go to last post

  19. Lootspot Adventure players not all shown but are present

    Hello, Recently (past 7 days), the information of all the players in an adventure that I have a loot spot does not show up. No information is...

    Started by Roderius, 31.10.14 23:33
    • Replies: 1
    • Views: 11,334
    fishslice
    31.10.14 23:58 Go to last post

  20. Exclamation "Play Now" gives "general error" message, game won't start

    I have gotten this "General error pls refresh and try again" message for several hours now. I have cleared browser history+catche etc (everything)...

    Started by Kalliopea, 29.10.14 20:02
    1 Attachment(s)
    • Replies: 5
    • Views: 636,679
    BB_Ravel
    30.10.14 17:34 Go to last post
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