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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,448
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,370
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,117
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,929
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Gathering Magic Beans quest

    This quest is not crediting the beans I got from fairytale adventures not sure if this is a known bug, it wasn't listed when i looked

    Started by Scrielle, 08.10.14 11:03
    • Replies: 1
    • Views: 31,760
    SmurfAsH
    08.10.14 12:15 Go to last post

  2. Game is almost unplayable

    Hi... my game is almost unplayable, it freezes every 30 seconds, had 2 flash crashes in 30 minutes, and have had to refresh twice as all chat keeps...

    Started by unicornlinzy1, 29.09.14 07:24
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 123,070
    Salem_Warrior_1
    08.10.14 09:08 Go to last post

  3. Angry Trade results being deducted wongly

    I have observed one oddity recently that trades seem to be deducted wrongly from my storehouse. Last week Saturday, I still had 62k Magic beans. I...

    Started by Sharpielein, 08.10.14 04:12
    trading
    • Replies: 0
    • Views: 9,652
    Sharpielein
    08.10.14 04:12 Go to last post

  4. Search time geologists/explorers

    Hi, Is it me or since the last maintenance, with the removal of the shortened search time for geologists/explorers, it seems to be back to whatever...

    Started by Elco, 07.10.14 07:19
    • Replies: 5
    • Views: 20,742
    SmurfAsH
    07.10.14 14:20 Go to last post

  5. i canceled an order of nords i was selling

    for 5500 and it kept the money please help

    Started by wirelessness, 03.10.14 05:51
    • Replies: 2
    • Views: 3,754
    Paula_Ravenhawk
    03.10.14 07:27 Go to last post

  6. First Buff quest

    I cannott complete the "first buff" quest. The quests "Provisions house", "creating buffs" and "using buffs", are not appear at my quest book. My...

    Started by Dimmal, 01.10.14 23:48
    • Replies: 3
    • Views: 16,316
    Fexno
    02.10.14 09:45 Go to last post

  7. "The militia" quest

    Hi, I met the requirements to complete "The Militia" quest but the quest still stays as not completed. Please help. Thank you! Regards,

    Started by fidodido7777, 30.09.14 16:29
    • Replies: 2
    • Views: 19,294
    Fexno
    02.10.14 05:59 Go to last post

  8. guild quest disappearing

    Since yesterday maintenance looks like a new bug. First time when I log in I get the quest, when I log back is gone and all guild members are shown...

    Started by Paraipan, 01.10.14 05:55
    • Replies: 2
    • Views: 6,855
    BB_Ravel
    01.10.14 10:18 Go to last post

  9. explorer's loot

    explorers returned today without _any_ modifiers: neither 'star' effects nor book effects: time or loot -wise edit: 3 days later 3 books in...

    Started by aklbr, 30.09.14 21:36
    • Replies: 0
    • Views: 10,905
    aklbr
    30.09.14 21:36 Go to last post

  10. Jumping Gens on WoTS

    Dont know if this has been reported, but when you send 5 Gens to Witch of the Swamp, they land in one position and when they are finally built, one...

    Started by chickenhedz, 30.09.14 08:33
    • Replies: 0
    • Views: 9,605
    chickenhedz
    30.09.14 08:33 Go to last post

  11. Angry lay of land

    why is my lay of land quest start counting backwords? i was nearly to 55 now it is at 36???? anyone here who has the same problem??

    Started by Asmapabe, 29.09.14 21:23
    • Replies: 1
    • Views: 11,455
    minion79
    29.09.14 21:30 Go to last post

  12. Improved silo production time bugged

    Hey, i built improved silos like this setup http://i62.tinypic.com/20jlge0.jpg (the picture was taked now when i started upgrade) problem is...

    Started by Shadowvzs87, 26.09.14 18:31
    • Replies: 7
    • Views: 29,251
    Iolanthe
    28.09.14 15:49 Go to last post

  13. Explorer Failed (Underfined Text)

    I do wish they wouldn't swear: this is a pegi-7 game.

    Started by VVidi, 27.09.14 13:18
    • Replies: 0
    • Views: 3,169
    VVidi
    27.09.14 13:18 Go to last post

  14. Connection failed

    Can login at first step but then get connection failed. Reloaded, cleared cookies and cache. No effect.

    Started by Aos73, 25.09.14 14:42
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 46,424
    Horror_
    26.09.14 17:56 Go to last post

  15. Star menu is blank

    Hi.... my star menu has gone blank now :( prntscr.com/4q9cfz

    Started by unicornlinzy1, 25.09.14 19:28
    • Replies: 1
    • Views: 11,852
    BB_Ravel
    26.09.14 10:49 Go to last post

  16. game not loading after clicking 'play now' on main page

    just get a white screen... it was working 15 mins ago.. anybody else getting this problem?

    Started by DaisyKay, 08.09.14 13:48
    2 Pages •
    1 2
    • Replies: 12
    • Views: 736,209
    MonOlykos
    25.09.14 07:46 Go to last post

  17. ignored players chat is now visible

    well, for about 10 days

    Started by aklbr, 19.09.14 23:47
    • Replies: 2
    • Views: 9,177
    BB_Ravel
    22.09.14 10:24 Go to last post

  18. Explorer Science Skill Bug

    Hi all, I have recently upgraded an explorer with the Bean-A-Colada and Sturdy Shovel skills. After a treasure rarity search he returned with 25...

    Started by Hmonkey, 21.09.14 16:23
    explorer, science
    • Replies: 3
    • Views: 28,623
    fishslice
    21.09.14 17:31 Go to last post

  19. Can't load the game and my friends can't visit my island

    Yesterday I buffed 50 building for my friend /Zotyo33/, and then I want to go my map and continue the game, the map not loading. Since then I can...

    Started by CukorHUN, 24.07.14 20:22
    5 Pages •
    1 2 3 ... 5
    2 Attachment(s)
    • Replies: 46
    • Views: 155,367
    SeVeN_K
    21.09.14 10:00 Go to last post

  20. strange occurance on Bandits Nest....

    i started a bandits nest adventure.... on 1st battle i used mma+40r 1e 179cav.....battle report shows i lost recruits... on 2nd battle i used...

    Started by ATHTHEMANIAC, 13.09.14 07:11
    • Replies: 4
    • Views: 6,015
    aklbr
    19.09.14 23:45 Go to last post
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