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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,398
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,368
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,411
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,023
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,897
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. No guild quests

    Why today I have no guild quest? And one of my friends don't have too

    Started by Korbun, 19.09.14 06:08
    • Replies: 3
    • Views: 6,180
    19.09.14 16:29 Go to last post
  2. Improved storehouse at level 5 does not return to star menu

    Noticed on the testing server. When hovering the remove building tool over a level 5 Improved Storehouse it does not display a message to say...

    Started by PaulLG, 19.07.14 15:59
    destroy, improved storehose, remove building
    • Replies: 9
    • Views: 247,373
    16.09.14 18:32 Go to last post
  3. Collectibles not awarded after adventure completion

    Scenario: I was doing Witch of the Swamp, killed the final camp. When the "Quest Completed" popped up, I acepted. I then realized that I still...

    Started by Sharpielein, 13.09.14 06:44
    • Replies: 0
    • Views: 7,004
    13.09.14 06:44 Go to last post
  4. Achievement - Specializations - Rock Gatherer bug

    I have a question about one of the Acheivements. Specializations - Rock Gatherer - Invest at least 3 books in the following skill : Lucky Detour ...

    Started by Scorpio1980, 14.08.14 10:35
    • Replies: 3
    • Views: 15,251
    12.09.14 15:58 Go to last post
  5. chat tabs are not loading

    except for news. The whisper tab keeps trying to load. Sometimes I have it for a few minutes. The other tabs never load and none of my friends...

    Started by DocAckersonCO1, 12.09.14 12:01
    • Replies: 0
    • Views: 12,209
    12.09.14 12:01 Go to last post
  6. Achievements

    1 Question When i look to my archievements, i have 10/11 prntscr.com/4kwdrl Other people of my guild have 13 archievements One friendly...

    Started by Orca45, 08.09.14 16:35
    • Replies: 3
    • Views: 55,840
    08.09.14 17:10 Go to last post
  7. The General Was Defeated

    Unfortuanatly I have no more battles left on my home lands and tried using the medi pack on a adventure battle which did not complete this quest....

    Started by Markermarlin, 07.09.14 22:03
    • Replies: 2
    • Views: 19,490
    08.09.14 15:24 Go to last post
  8. Clicking the Settler icon no longer scrolls through Generals correctly

    Until recently, clicking on the settler icon (the small one, in the top bar, next to the number of available settlers) would cycle through the...

    Started by Garth2079, 31.08.14 23:22
    general
    • Replies: 4
    • Views: 28,409
    06.09.14 17:01 Go to last post
  9. Invisible Storehouses

    After updating my video drivers (hoped to fix frequent server dropout problem - but didn't) my storehouses (and maybe others I'm not sure) are...

    Started by ozkid, 11.01.13 00:09
    2 Pages
    1 2
    • Replies: 10
    • Views: 88,696
    05.09.14 10:51 Go to last post
  10. Guild Quest stuck after Reset

    Yesterday we had 2/4 completed the guild quest. Last night was a reset and yes I received the 100 guild coins, HOWEVER, we still have the guild quest...

    Started by peanut1944, 02.09.14 09:25
    • Replies: 0
    • Views: 25,401
    02.09.14 09:25 Go to last post
  11. Thumbs down SA bug I suppose

    Am doing an SA, could not explain unusual losses but did not mind until i cam to last block, which went wrong for some obscure reason. After losing...

    Started by Aristarkos62, 31.08.14 12:21
    • Replies: 2
    • Views: 4,501
    31.08.14 23:26 Go to last post
  12. Merchant Tab Is Broken!

    I haven't been able to open the merchant tab for the past week. Several other people have also mentioned this problem in help chat, does anyone have...

    Started by mellihorn, 30.08.14 17:55
    • Replies: 1
    • Views: 12,079
    31.08.14 07:00 Go to last post
  13. Broken guild Quests

    This is now the second GQ in a row where we have completed the task, but the GQ will not finish. It just sits in the Quest menu, all lit up, and...

    Started by Nogbad, 30.08.14 18:21
    • Replies: 0
    • Views: 4,984
    30.08.14 18:21 Go to last post
  14. collectable buff productionn freeze

    Has anybody having issues with collectable buff production freezing after last maintenance or is it just me.

    Started by Xandius, 29.08.14 01:40
    • Replies: 1
    • Views: 14,385
    29.08.14 06:16 Go to last post
  15. Cant log in, and cant even send in a report on it

    all i get is use uplay to log in. i have used uplay for the last year and a half. and when i try to report the problem it will not show me the...

    Started by Wildcat66, 20.08.14 10:31
    5 Pages
    1 2 3 ... 5
    • Replies: 45
    • Views: 275,059
    29.08.14 03:04 Go to last post
  16. [HELP] I Cant load game with firefox browser!!!

    When i starting game....The loading bar gone to half and stand there more than 30 mins? How can i fix it? And what the software i need install to...

    Started by RHWFULOo, 26.08.14 02:49
    • Replies: 6
    • Views: 43,412
    28.08.14 17:15 Go to last post
  17. Quest complete but not seen

    I went to a friends island and buffed 6 of his buildings in the sadly kipped quest. It has not registered as done?

    Started by ArtPur, 27.08.14 16:45
    sadly skipped
    • Replies: 1
    • Views: 12,486
    27.08.14 17:17 Go to last post
  18. Can't load my map

    i get a white page only for an hour. any help.?

    Started by Giannis-GR, 27.07.14 22:42
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 145,154
    27.08.14 10:30 Go to last post
  19. Question Does the game not cache anything any more?

    Up until a few months ago, I seem to remember all of the images for the game only had to be downloaded after a maintainence update, though these days...

    Started by stewved, 23.08.14 10:16
    cache, efficiency, flash, loading
    • Replies: 4
    • Views: 109,994
    27.08.14 10:08 Go to last post
  20. account

    Can any1 help me with changing account... I want to change logg in mail and password but Settings not work ////// any other way? please be fast

    Started by MakicEdin, 25.08.14 20:34
    • Replies: 2
    • Views: 16,041
    26.08.14 13:48 Go to last post

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