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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,918
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,386
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,288
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,675
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,069
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. facebook login on testserver

    sorry to write it here, but it seems i cannot login on the testserver with facebook anymore. therefor i cannot write in the test server forum. thats...

    Started by sdofmsdf, 18.08.14 15:16
    • Replies: 4
    • Views: 28,756
    Jim_B
    18.08.14 23:27 Go to last post

  2. Long connection time

    When I connect the first time of the day, it takes a very long time to get to my map. I have to refresh several times the browser to get there. Any...

    Started by rscheidt, 18.08.14 13:23
    • Replies: 3
    • Views: 13,939
    Nogbad
    18.08.14 21:31 Go to last post

  3. Game playing slow on mac since 2 weeks

    I've been playing settlers on my macbook pro for about 2 years now and since a week or two the game has become slow. Clicking on something takes 1...

    Started by Letsnow, 18.08.14 07:29
    • Replies: 3
    • Views: 18,375
    rathbone93
    18.08.14 18:49 Go to last post

  4. Question No more guild quest resets?

    Have the guild quest problems been fixed? Tomorrow (19.8.) is the 3rd maintenance in a row that doesn't reset the guild quest.

    Started by Durin_d, 18.08.14 10:03
    • Replies: 1
    • Views: 13,001
    Nogbad
    18.08.14 13:20 Go to last post

  5. Chat server

    Due to be taken down for maintenance for around 2 hours, only posted announcement in some localities. So not a bug folks, before anyone posts it up,...

    Started by Nogbad2, 18.08.14 02:58
    • Replies: 1
    • Views: 6,703
    BAAAHHHHHJJJAAA
    18.08.14 03:00 Go to last post

  6. Killing leader leaves rest of the camps in tact

    Just done a nice block on BLT , second from last leader (we know BB dont support blocks) Killed leader , the block kept running and the rest of...

    Started by Nom1975, 05.06.14 05:27
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 29,979
    SmurfAsH
    17.08.14 20:17 Go to last post

  7. Collectibles on my island biut no collectible quest ?

    is that possible ?? for bigger: click here (http://safeunderdark.com/img/TSO/TSO-67.jpg) Lol- kinds freaky.. Love, Amy

    Started by AmySafeunderdark, 17.08.14 17:23
    • Replies: 1
    • Views: 6,655
    Promethos
    17.08.14 17:45 Go to last post

  8. Hospitable Bone Church no longer dropping from The Whirlwind adventure

    I've now been doing several WWs every day for a month. Close to 100 chances to get that loot slot, just for me, but No Hospitable Bone Church has...

    Started by SmurfAsH, 28.07.14 20:34
    5 Pages •
    1 2 3 ... 5
    • Replies: 44
    • Views: 161,854
    LordBosse
    17.08.14 16:35 Go to last post

  9. Tool Production Bug

    I am struggling to complete this. Quest log shows 'Complete the Quest Mines' as locked, check the unlock details Must be level 9 (am 25) ...

    Started by Badem, 17.08.14 11:44
    • Replies: 3
    • Views: 7,270
    Durin_d
    17.08.14 12:21 Go to last post

  10. cant log in

    server Down ?? it say !

    Started by norfik, 12.08.14 18:16
    • Replies: 1
    • Views: 2,828
    Len_Bright
    16.08.14 17:07 Go to last post

  11. find two marble feature

    I've posted or seen posted about this before, mostly thinking it was just an annoying graphics glitch, but I've noticed today that it actually goes...

    Started by Larili, 16.08.14 16:42
    • Replies: 0
    • Views: 5,480
    Larili
    16.08.14 16:42 Go to last post

  12. Thumbs down Achievements Not Registering

    I have just completed Horseback in order to complete the achievements, it took me under 30 minutes from start to finish and no losses. All four...

    Started by Baggis, 15.08.14 00:01
    • Replies: 3
    • Views: 4,303
    SmurfAsH
    15.08.14 13:22 Go to last post

  13. Librarian, Archivist and Collector do not count existing books

    The achievements requiring the production of 100 Manuscripts, 50 Tomes and 20 Codexes do not factor in those which were already produced. Since...

    Started by Sharpielein, 22.05.14 05:13
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 54,035
    Sharpielein
    12.08.14 17:06 Go to last post

  14. Achievement "Red Mountains"

    Even though the Red mountain achievement shows 5/3, it is not counted. I understand that I may have to refill copper deposit instead of...

    Started by zOUfr, 22.05.14 08:12
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 34
    • Views: 94,644
    Shelli-lala
    12.08.14 15:22 Go to last post

  15. Server Maintenance ????

    I tried to login for half a day, and the server still says that its on maintenance, why is that?? i know the maintenance should be on 5 or august but...

    Started by J0hny, 03.08.14 10:54
    • Replies: 2
    • Views: 8,377
    king538
    10.08.14 10:03 Go to last post

  16. 'Lucky Find' is finding Marble where there should be Gold/Stone

    I recently choose the 'lucky find' skill for one of my Geologists, with hopes of completing the achievement "Lay of the Land", but instead of finding...

    Started by Paula_Ravenhawk, 09.08.14 06:55
    2 Attachment(s)
    • Replies: 4
    • Views: 10,299
    SmurfAsH
    09.08.14 07:38 Go to last post

  17. Too many XP and achievements

    Hi I was attacking a bandit camp on my home island ( with troops as suggested in 'Ruler of the land' ) and my general was beaten ( as expected ) ...

    Started by halv12, 08.08.14 18:45
    • Replies: 1
    • Views: 22,868
    Gerontius
    08.08.14 21:27 Go to last post

  18. Surplus achievement

    Hi, I have a problem with the specialization achievements. Although I have invested the needed books in my explorer (see first image), the...

    Started by asterisc, 30.07.14 10:08
    2 Attachment(s)
    • Replies: 7
    • Views: 22,018
    IainC
    08.08.14 21:08 Go to last post

  19. Improved Silo filling Random Fields

    I have just built a few of the new improved silos and they appear to be refilling random fields some distance away, is there anything I am not doing...

    Started by moreon, 27.02.14 08:17
    • Replies: 6
    • Views: 5,828
    Kit_
    06.08.14 12:43 Go to last post

  20. Game won't load

    Hello, I can't get this page to load 'www.thesettlersonline.com/en/play'. Have cleared cache, tried different browsers. still the same thing. I can...

    Started by Nicholai_Hell, 05.08.14 14:28
    • Replies: 1
    • Views: 23,469
    Nicholai_Hell
    05.08.14 14:40 Go to last post
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