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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,362
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,365
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,734
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,674
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,175
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Hospitable Bone Church no longer dropping from The Whirlwind adventure

    I've now been doing several WWs every day for a month. Close to 100 chances to get that loot slot, just for me, but No Hospitable Bone Church has...

    Started by SmurfAsH, 28.07.14 20:34
    5 Pages •
    1 2 3 ... 5
    • Replies: 44
    • Views: 161,084
    LordBosse
    17.08.14 16:35 Go to last post

  2. Tool Production Bug

    I am struggling to complete this. Quest log shows 'Complete the Quest Mines' as locked, check the unlock details Must be level 9 (am 25) ...

    Started by Badem, 17.08.14 11:44
    • Replies: 3
    • Views: 7,207
    Durin_d
    17.08.14 12:21 Go to last post

  3. cant log in

    server Down ?? it say !

    Started by norfik, 12.08.14 18:16
    • Replies: 1
    • Views: 2,782
    Len_Bright
    16.08.14 17:07 Go to last post

  4. find two marble feature

    I've posted or seen posted about this before, mostly thinking it was just an annoying graphics glitch, but I've noticed today that it actually goes...

    Started by Larili, 16.08.14 16:42
    • Replies: 0
    • Views: 5,438
    Larili
    16.08.14 16:42 Go to last post

  5. Thumbs down Achievements Not Registering

    I have just completed Horseback in order to complete the achievements, it took me under 30 minutes from start to finish and no losses. All four...

    Started by Baggis, 15.08.14 00:01
    • Replies: 3
    • Views: 4,253
    SmurfAsH
    15.08.14 13:22 Go to last post

  6. Librarian, Archivist and Collector do not count existing books

    The achievements requiring the production of 100 Manuscripts, 50 Tomes and 20 Codexes do not factor in those which were already produced. Since...

    Started by Sharpielein, 22.05.14 05:13
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 53,638
    Sharpielein
    12.08.14 17:06 Go to last post

  7. Achievement "Red Mountains"

    Even though the Red mountain achievement shows 5/3, it is not counted. I understand that I may have to refill copper deposit instead of...

    Started by zOUfr, 22.05.14 08:12
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 34
    • Views: 94,398
    Shelli-lala
    12.08.14 15:22 Go to last post

  8. Server Maintenance ????

    I tried to login for half a day, and the server still says that its on maintenance, why is that?? i know the maintenance should be on 5 or august but...

    Started by J0hny, 03.08.14 10:54
    • Replies: 2
    • Views: 8,334
    king538
    10.08.14 10:03 Go to last post

  9. 'Lucky Find' is finding Marble where there should be Gold/Stone

    I recently choose the 'lucky find' skill for one of my Geologists, with hopes of completing the achievement "Lay of the Land", but instead of finding...

    Started by Paula_Ravenhawk, 09.08.14 06:55
    2 Attachment(s)
    • Replies: 4
    • Views: 10,219
    SmurfAsH
    09.08.14 07:38 Go to last post

  10. Too many XP and achievements

    Hi I was attacking a bandit camp on my home island ( with troops as suggested in 'Ruler of the land' ) and my general was beaten ( as expected ) ...

    Started by halv12, 08.08.14 18:45
    • Replies: 1
    • Views: 22,600
    Gerontius
    08.08.14 21:27 Go to last post

  11. Surplus achievement

    Hi, I have a problem with the specialization achievements. Although I have invested the needed books in my explorer (see first image), the...

    Started by asterisc, 30.07.14 10:08
    2 Attachment(s)
    • Replies: 7
    • Views: 21,187
    IainC
    08.08.14 21:08 Go to last post

  12. Improved Silo filling Random Fields

    I have just built a few of the new improved silos and they appear to be refilling random fields some distance away, is there anything I am not doing...

    Started by moreon, 27.02.14 08:17
    • Replies: 6
    • Views: 5,793
    Kit_
    06.08.14 12:43 Go to last post

  13. Game won't load

    Hello, I can't get this page to load 'www.thesettlersonline.com/en/play'. Have cleared cache, tried different browsers. still the same thing. I can...

    Started by Nicholai_Hell, 05.08.14 14:28
    • Replies: 1
    • Views: 23,416
    Nicholai_Hell
    05.08.14 14:40 Go to last post

  14. Achievements not awarded - The Black Knights

    Myself and friend did black knights for the first time. I didnt get any achievements relating to this adventure, not even showing I'd done it...

    Started by LordCerveau, 04.08.14 10:03
    • Replies: 3
    • Views: 4,924
    Fexno
    05.08.14 09:52 Go to last post

  15. the £99.99 offer is a bit weird today

    http://prntscr.com/47ui9o i refreshed but u cant make out how many ur getting

    Started by imyourmum, 30.07.14 15:58
    • Replies: 1
    • Views: 5,428
    hades8840
    30.07.14 20:54 Go to last post

  16. Angry failed to upgrade to level 5 in a week - lost gems.

    hi there. Monday 14th of July, i left for holiday for 3 weeks. before i left, i set my endless copper mine and my bookbinder to upgrade from level...

    Started by sdofmsdf, 30.07.14 16:17
    failure, gempit, upgrading
    • Replies: 7
    • Views: 109,276
    sdofmsdf
    30.07.14 19:42 Go to last post

  17. Something is still wrong with population count

    I am pretty OCD and I hate to see the red flashing number telling me I have no free settlers. So, I arrange things so that when my army is fully...

    Started by IainC, 24.07.14 21:26
    • Replies: 8
    • Views: 787,666
    IainC
    30.07.14 12:49 Go to last post

  18. advanced buiding menu bug

    When I want to build a iron mine and click on it I get a noble house the same happens with hard wood forester and other buildings from this building...

    Started by Monopolist8, 28.07.14 18:41
    • Replies: 0
    • Views: 2,605
    Monopolist8
    28.07.14 18:41 Go to last post

  19. servers

    keep getting this page everytime i log in today prntscr.com/46waft

    Started by quadace, 27.07.14 18:31
    • Replies: 2
    • Views: 9,353
    Kit_
    27.07.14 19:25 Go to last post

  20. Lag comes with premium

    Thou I'm glad you fixed the Premium-bonus-on-buffs (http://forum.thesettlersonline.com/threads/27771-Premium-bonus-on-buffs) issue.. Do players on...

    Started by SmurfAsH, 24.07.14 22:23
    • Replies: 1
    • Views: 9,091
    SmurfAsH
    25.07.14 15:25 Go to last post
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