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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,380
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,363
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,383
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,869
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,781
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Copper Geologist

    For at least the 3rd day in a row my copper geologist has failed to find any copper deposit that can be mined quicker. He has at least a 45% chance...

    Started by forfoxachemin, 23.07.14 11:32
    • Replies: 5
    • Views: 10,179
    IainC
    24.07.14 21:15 Go to last post

  2. Abysmal Customer Support.

    I recently raised a ticket due to players respawning due to a glitch when doing the current World Cup event. I had completed all but one buff only to...

    Started by Aedwulf, 11.07.14 14:51
    2 Pages •
    1 2
    • Replies: 14
    • Views: 9,197
    BB_Ravel
    23.07.14 15:56 Go to last post

  3. Online Shop text

    Sorry if this is a pedant question but, The Online shop last line, (£99.99GB in my case), I can't read this entry due to the red text being...

    Started by Ramshill, 22.07.14 15:29
    • Replies: 0
    • Views: 2,690
    Ramshill
    22.07.14 15:29 Go to last post

  4. Gunpowder - Unable to move out of area

    I am stuck in the adventure Gunpowder because one of the leader camps is located too close to mountains and I can' get a path to attack it. Du to...

    Started by WippleWorm, 21.07.14 11:55
    1 Attachment(s)
    • Replies: 1
    • Views: 9,098
    BB_Ravel
    21.07.14 13:18 Go to last post

  5. collection items

    12 of 36 today were barrels and every day they r a large potion of the items. for something so useless this makes no sense.

    Started by kanaske, 14.07.14 12:03
    • Replies: 3
    • Views: 13,795
    Dorotheus
    19.07.14 22:32 Go to last post

  6. cannot build a trade office

    cannot build a trade office .it appear in building ques then disappear .

    Started by dafo45, 19.07.14 08:45
    • Replies: 5
    • Views: 10,537
    Iolanthe
    19.07.14 10:45 Go to last post

  7. provision house speed

    It may just be impatience - but my provision house seems to have slowed. It is level 5 but takes 2 hours 30 mins to produce 25 baskets - is that...

    Started by throgmorton1, 19.07.14 04:07
    • Replies: 2
    • Views: 53,970
    throgmorton1
    19.07.14 05:22 Go to last post

  8. Level up rewards

    I recently went up by more than one level in one go due to defeating a leader and getting the xp for all camps. I only received level up rewards for...

    Started by mellihorn, 18.07.14 15:09
    • Replies: 3
    • Views: 18,934
    Fexno
    18.07.14 16:10 Go to last post

  9. File failed to load

    my island being on newfoundland, and i cant log into the game, tells me to clear the cache, wich i did, still not working Edit: just got in,...

    Started by Dema, 18.07.14 04:51
    2 Pages •
    1 2
    • Replies: 16
    • Views: 87,805
    BB_Ravel
    18.07.14 10:02 Go to last post

  10. Northisle Server down?

    Hello, i am trying to connect but it gives me message that connection failed, anyone else having this issue? or just me :( anyone ?? please ...

    Started by puricosu, 16.07.14 17:28
    • Replies: 5
    • Views: 12,304
    Brayarg
    17.07.14 18:09 Go to last post

  11. [09:42] News: Chat server login failed

    It`s been like this since yesterday, what is the problem ?

    Started by DrBoom, 17.07.14 07:43
    • Replies: 1
    • Views: 4,636
    Fexno
    17.07.14 08:02 Go to last post

  12. After the event - buffs and collies

    It seems the leftover event buffs are still in star and cannot be deleted as said in the dev diary. Also event collectables have not been hidden,...

    Started by Kit_, 15.07.14 12:11
    • Replies: 4
    • Views: 15,254
    BB_Ravel
    15.07.14 17:07 Go to last post

  13. Achievements: Lost Skull: Horses can't swim

    This quest is bugged - have completed it twice, once using MMA and once using Major - did not bring Cav either time.

    Started by BlueFairy, 22.05.14 09:49
    4 Pages •
    1 2 3 ... 4
    • Replies: 35
    • Views: 96,966
    Sharpielein
    15.07.14 03:38 Go to last post

  14. Problems with Landingzones in adventures

    Hi, I have no idea, if this has been posted before or I am first. But I am too lazy to read through whole section so I rather post new thread + there...

    Started by JiriTomiczek, 13.07.14 10:56
    • Replies: 5
    • Views: 18,512
    Sharpielein
    15.07.14 03:25 Go to last post

  15. problems loading the game

    Not sure if anyone else is having issues but i can log on to newfoundland but it sits at loading map, tried the test server and no issue

    Started by hiswitzend, 07.05.14 20:20
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 69,346
    Exoul
    12.07.14 07:37 Go to last post

  16. [timer bug] in conjunction with dozing zone/maintenance

    Timers get messed up when zone is put to sleep on the server or during the maintenance. This is old I've wrote posts, people noticed it the most...

    Started by aklbr, 03.07.14 11:20
    bug, maintenance, timer 1 Attachment(s)
    • Replies: 2
    • Views: 22,639
    Dorotheus
    10.07.14 17:41 Go to last post

  17. Cannot complete "Championship scout" quest

    Hi One of the event quests is "Find a Shoulder Pad via short treasure hunt". Problem is, my explorers already brough many shoulder pads from short...

    Started by Hussar1683, 19.06.14 18:46
    • Replies: 3
    • Views: 93,313
    Hussar1683
    06.07.14 09:37 Go to last post

  18. getting no star coins

    just wondering if anyone else is getting no star coins for adventures, im at least 2 tailors down ? posted ticket for support

    Started by Banditsnightmare, 06.07.14 09:15
    • Replies: 1
    • Views: 7,106
    Fexno
    06.07.14 09:17 Go to last post

  19. Doors one day behind bug

    I check my date at comp because sometimes that can be wrong,,,refreshed, clear cash ,,, Playing from firefox and still cant open today's doors but...

    Started by zoooki, 03.07.14 07:55
    • Replies: 1
    • Views: 6,282
    Dorotheus
    03.07.14 17:54 Go to last post

  20. server problems

    Seems to be some server problems atm. Not only lag (on adventures and in production/buff making) confirmed by several guild mates, but also some...

    Started by SmurfAsH, 01.07.14 13:29
    2 Pages •
    1 2
    • Replies: 17
    • Views: 17,340
    BB_Ravel
    03.07.14 11:42 Go to last post
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