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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,380
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,363
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,383
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,869
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,781
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Bandit camp does not disappear when leader camp is defeated

    Hi just experience (see title) while playing Sons of the Veld camp 11 defeated but camp 9 did not disappear (eventually defeated at a cost ) i'm...

    Started by pauantbro, 02.07.14 08:11
    • Replies: 3
    • Views: 147,336
    02.07.14 12:55 Go to last post
  2. My bronze weaponsmith is not producing

    My bronze weaponsmith is not producing at all... there is not production line. I even knocked the first one down for that reason, thinking that if I...

    Started by Xandra_Nix, 13.06.13 08:52
    • Replies: 4
    • Views: 27,291
    01.07.14 08:20 Go to last post
  3. Geologist bug

    I had two marble mines to find and after theoretically discovering three, I have only discovered one. I would like 5000 gems as compensation! ...

    Started by Eyahn_Ah, 10.02.14 02:37
    • Replies: 5
    • Views: 4,249
    01.07.14 04:35 Go to last post
  4. Battle Report Animations incorrect

    2nd time I've noticed this. Appears to be just a graphic glitch. 1r with an mma on Black knights - killed 100c, but the red line on the battle...

    Started by Jim_B, 30.06.14 00:50
    • Replies: 2
    • Views: 8,818
    30.06.14 09:42 Go to last post
  5. Unable to log-in Connection failed

    Trying to login - as in playing, not just logging in - this fine morning, and been getting a rapidly increasing login time. It startet at 30 seconds,...

    Started by trinsan, 27.06.14 06:05
    10 Pages
    1 2 3 ... 10
    login, queue, waittime
    • Replies: 97
    • Views: 408,820
    29.06.14 13:35 Go to last post
  6. round of 16 bugged and wont complete

    Finished the round of 16 yesterday but the goalcamp wont die, have used the correct buffs to remove its defence. however it wont despawn and i cant...

    Started by Venusbluegenes, 29.06.14 03:35
    • Replies: 3
    • Views: 12,873
    29.06.14 09:22 Go to last post
  7. Exclamation achievements

    Hey,looks like last achievement of Lost Skull quest has a problem:it says to complete quest with no cavalry::C::and when all done points were not...

    Started by Sorik, 28.06.14 22:51
    • Replies: 2
    • Views: 30,516
    29.06.14 05:29 Go to last post
  8. Quest Bug 'Once and for All'

    Hi, Don't know if this is a known bug but I just cleared sector 6 - sector 9 is currently full of bandit camps - and the quest 'Once and for All'...

    Started by Barque-kit, 28.06.14 09:56
    • Replies: 2
    • Views: 4,168
    28.06.14 10:30 Go to last post
  9. managing queue

    I'm a noob so it might be a dumb question buuuuut: I've gotten a sidequest that tells me to move building projects up and down in the queue using...

    Started by Nizzemancer, 27.06.14 19:10
    • Replies: 1
    • Views: 5,554
    27.06.14 19:24 Go to last post
  10. Unhappy Match opponents respawn

    Got a maddening bug with event match. miscalculated applying buffs and ended up one short of completion. Waited till next morning to get more...

    Started by Aedwulf, 27.06.14 18:18
    • Replies: 0
    • Views: 4,181
    27.06.14 18:18 Go to last post
  11. Unable to open doors in event window

    Today's Door didn't deliver the item (book) I'd requested.

    Started by Rosejane, 18.06.14 07:55
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 89,940
    26.06.14 01:22 Go to last post
  12. Bug with Kickoff adventure

    Hello! Here is the sequel of appearings that just happened on my screen. First a 'Special Door'got opened - very similar to the Christmass...

    Started by faivq, 12.06.14 10:45
    14 Pages
    1 2 3 ... 14
    practice match
    • Replies: 139
    • Views: 221,866
    25.06.14 17:31 Go to last post
  13. New Lucky explore

    So I put in the books for the lucky explore to bring back a small percentage extra good when done exploring.. I am having a 60/40 hit miss on bring...

    Started by Stewartville, 25.06.14 17:07
    • Replies: 0
    • Views: 4,585
    25.06.14 17:07 Go to last post
  14. Unhappy What is going on?

    Ok so I don't remember the last time I played Settlers. It was about 7 months or even more since the last time I played. But the point is everytime I...

    Started by Chimney, 25.06.14 15:47
    • Replies: 1
    • Views: 3,806
    25.06.14 15:54 Go to last post
  15. Unhappy Group Stage Match quest not completing

    I have also logged this on the support page, but I am sure that I am not the only one experiencing this issue considering the mess that this event...

    Started by F1ress, 19.06.14 09:36
    • Replies: 6
    • Views: 14,041
    25.06.14 15:20 Go to last post
  16. Mine Bug

    I have found a very annoying bug, If you sleep a mine and press the upgrade button before the ZZ's appear the mine upgrades invisibly and you cannot...

    Started by wolf_man95, 25.06.14 09:51
    • Replies: 1
    • Views: 12,811
    25.06.14 12:28 Go to last post
  17. Unhappy Bug(s) in Achievements with Explorer’s Skills

    I noticed a row of bugs in Achievements system and especially in “Skills/Specializations”. While with the Geologists all (as I could check) are...

    Started by MonOlykos, 23.06.14 19:43
    • Replies: 2
    • Views: 12,221
    23.06.14 19:49 Go to last post
  18. experiencing extreme lagging

    i am experiencing extreme lagging atm log in seems fine until i get to the tips of the day page once there it takes like 15 minutes to load map ,then...

    Started by keggs2, 21.06.14 12:33
    • Replies: 5
    • Views: 12,243
    23.06.14 11:12 Go to last post
  19. Unhappy Millitary unites

    It wouldn't bother me if it only happened once or twice, but it"s happened about 10 or more times. What is doing is I chose the amount of units...

    Started by onedog, 22.06.14 21:39
    • Replies: 0
    • Views: 4,895
    22.06.14 21:39 Go to last post
  20. Angry Master Architect gives nothing but decorative deeds.

    Opened 7 of these boxes to get only decorative building deeds, now it is stated that you can get a rare deed with each box, which is a lie, when you...

    Started by RabidGerbil, 22.06.14 15:14
    • Replies: 1
    • Views: 5,481
    22.06.14 15:50 Go to last post

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