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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,759
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,408
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,541
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,905
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,239
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,499
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Question Please Help Confused - Settlers World Cup Event

    :confused: Help please ! I am one of those rare people who have done the Practice Match without it closing the Kick Off Event. So the...

    Started by NixMan, 20.06.14 11:07
    • Replies: 4
    • Views: 11,676
    22.06.14 14:15 Go to last post
  2. Daily Log in Bounus

    I Logged on today after maintenance, and the daily login bounus screen says i missed last day, I rarely turn this game off and as i was on all day...

    Started by Phantoms, 02.04.14 10:01
    2 Pages
    1 2
    • Replies: 17
    • Views: 11,534
    21.06.14 16:10 Go to last post
  3. Trade problem

    I just wake up to set my barracks and provision house for the adventure I am in. I trade from TO some bread - 14 k in total changing other...

    Started by Korbun, 21.06.14 01:53
    • Replies: 1
    • Views: 3,780
    21.06.14 07:34 Go to last post
  4. Leveling Problem

    Lately I have had to logout when I go up a lvl as the benifits I get for leveling are not available. It is only when I log out and back in that I...

    Started by Sparky49, 20.06.14 23:26
    • Replies: 1
    • Views: 27,239
    21.06.14 06:25 Go to last post
  5. Arrow keys disabled when fairy fire is active

    Hi (again) I searched for this but couldn't find it in the list of know bugs. During the 5 minutes after activating a fairy fire to highlight...

    Started by VVidi, 19.06.14 19:05
    • Replies: 1
    • Views: 40,763
    19.06.14 19:19 Go to last post
  6. Unhappy Flawed Weightings of Event Collectables

    I currently have 109 shoulder pads and 8 fists Seeing as they are both only used for one thing - making the tackle buff (13 & 6 respectively),...

    Started by MildyMac, 16.06.14 12:02
    • Replies: 8
    • Views: 60,566
    19.06.14 12:49 Go to last post
  7. Bouncing zzzzzzz

    Hello, Every 20 seconds I keep getting two bouncing zzzz in sector 1 over my windmills :( http://prntscr.com/3ubrhj Edit: now my game is...

    Started by unicornlinzy1, 19.06.14 09:33
    • Replies: 0
    • Views: 3,875
    19.06.14 09:33 Go to last post
  8. "The last Group Stage Match/The Final group stage match"

    It says I have to be level 41 to get the final group stage match. If I am not at or over level 41 is this pretty much over for me?

    Started by tlb09876654321, 18.06.14 22:10
    • Replies: 1
    • Views: 11,989
    19.06.14 05:02 Go to last post
  9. Angry It's Back!!!

    Well, that didn't last very long, did it? Been sat on a nice stable max population for quite a while now, and up until this morning it showed a...

    Started by MuffinMule, 13.06.14 23:20
    2 Pages
    1 2
    • Replies: 15
    • Views: 32,896
    18.06.14 10:00 Go to last post
  10. Mistype in the Achievements

    Sorry to bother anyone with such a minor topic but I believe it should be addressed soon or later. I just finished "The Lost Scull" without using...

    Started by faivq, 17.06.14 19:53
    • Replies: 0
    • Views: 4,443
    17.06.14 19:53 Go to last post
  11. Footballs cost a building licence

    was ok before maint now it said i had 2 build lic when i should have zero re login and now it says i have minus 2 build lic left, population is...

    Started by kanaske, 13.06.14 18:54
    5 Pages
    1 2 3 ... 5
    • Replies: 42
    • Views: 70,480
    17.06.14 19:13 Go to last post
  12. Can't start the "first group stage match"?!?

    I can't start first group fase match. It tells me that: "i have reach the limit for the maximum number of concurrent adventures you can participate...

    Started by Cian2005, 15.06.14 12:54
    • Replies: 7
    • Views: 13,954
    17.06.14 12:23 Go to last post
  13. Flashing 'doors available' sign during adventures

    Every time I visit in adventure there pop up "Door(s) available"- arrow. When I click this arrow its shows me calendar where all doors are closed....

    Started by TMats, 14.06.14 10:41
    • Replies: 3
    • Views: 7,097
    17.06.14 09:05 Go to last post
  14. Can't log in

    I can't see any other posts or information saying there is a problem but I have been trying for at least an hour to log in with no success :-(

    Started by Urkle, 13.06.14 20:54
    • Replies: 3
    • Views: 3,652
    17.06.14 05:48 Go to last post
  15. World Cup tab missing in Provision House.

    Hi, my Provision House won't let me create event buffs because the World Cup tab is missing. I only have the usual 3 options. This happened to...

    Started by Shamroque, 15.06.14 11:41
    • Replies: 3
    • Views: 3,007
    16.06.14 20:17 Go to last post
  16. cant build copper iron or gold mines

    they keep disappearing and 15 seconds after i try building them. anyway of sorting this.

    Started by padster007, 16.06.14 08:07
    • Replies: 5
    • Views: 15,239
    16.06.14 17:59 Go to last post
  17. Moved: Building count

    Greetings, I verified a problem regarding available buildings. After using all slots available, some time later i got a negative counter on...

    Started by Slithius, 16.06.14 14:59
    • Replies: -
    • Views: -
    16.06.14 12:05 Go to last post
  18. Barracks trained units disapper

    Hi, Today I have a problem with barracks. Im training recruites and once they are trained they will disapper. Even if I load them in gen they will...

    Started by Lortiness, 16.06.14 08:54
    • Replies: 0
    • Views: 3,289
    16.06.14 08:54 Go to last post
  19. Easter eggs during football event

    There are easter eggs spawning on my island

    Started by Essie69, 15.06.14 15:10
    • Replies: 3
    • Views: 6,406
    15.06.14 19:24 Go to last post
  20. uninvited new members in guild

    is there maybe a new bug that gives people the chane to enter a guild qithout being invited? we have 3 new members since yesterday and none of the...

    Started by ROLANDHOLLANDER, 13.06.14 18:20
    • Replies: 5
    • Views: 6,742
    15.06.14 18:43 Go to last post

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