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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

    Last Post:

  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 159
    • Views: 3,381
    Mendosino
    Today 16:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Problems with Landingzones in adventures

    Hi, I have no idea, if this has been posted before or I am first. But I am too lazy to read through whole section so I rather post new thread + there...

    Started by JiriTomiczek, 13.07.14 11:56
    • Replies: 5
    • Views: 18,620
    Sharpielein
    15.07.14 04:25 Go to last post

  2. problems loading the game

    Not sure if anyone else is having issues but i can log on to newfoundland but it sits at loading map, tried the test server and no issue

    Started by hiswitzend, 07.05.14 21:20
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 69,819
    Exoul
    12.07.14 08:37 Go to last post

  3. [timer bug] in conjunction with dozing zone/maintenance

    Timers get messed up when zone is put to sleep on the server or during the maintenance. This is old I've wrote posts, people noticed it the most...

    Started by aklbr, 03.07.14 12:20
    bug, maintenance, timer 1 Attachment(s)
    • Replies: 2
    • Views: 22,883
    Dorotheus
    10.07.14 18:41 Go to last post

  4. Cannot complete "Championship scout" quest

    Hi One of the event quests is "Find a Shoulder Pad via short treasure hunt". Problem is, my explorers already brough many shoulder pads from short...

    Started by Hussar1683, 19.06.14 19:46
    • Replies: 3
    • Views: 93,538
    Hussar1683
    06.07.14 10:37 Go to last post

  5. getting no star coins

    just wondering if anyone else is getting no star coins for adventures, im at least 2 tailors down ? posted ticket for support

    Started by Banditsnightmare, 06.07.14 10:15
    • Replies: 1
    • Views: 7,232
    Fexno
    06.07.14 10:17 Go to last post

  6. Doors one day behind bug

    I check my date at comp because sometimes that can be wrong,,,refreshed, clear cash ,,, Playing from firefox and still cant open today's doors but...

    Started by zoooki, 03.07.14 08:55
    • Replies: 1
    • Views: 6,315
    Dorotheus
    03.07.14 18:54 Go to last post

  7. server problems

    Seems to be some server problems atm. Not only lag (on adventures and in production/buff making) confirmed by several guild mates, but also some...

    Started by SmurfAsH, 01.07.14 14:29
    2 Pages •
    1 2
    • Replies: 17
    • Views: 17,591
    BB_Ravel
    03.07.14 12:42 Go to last post

  8. Bandit camp does not disappear when leader camp is defeated

    Hi just experience (see title) while playing Sons of the Veld camp 11 defeated but camp 9 did not disappear (eventually defeated at a cost ) i'm...

    Started by pauantbro, 02.07.14 09:11
    • Replies: 3
    • Views: 150,040
    pauantbro
    02.07.14 13:55 Go to last post

  9. My bronze weaponsmith is not producing

    My bronze weaponsmith is not producing at all... there is not production line. I even knocked the first one down for that reason, thinking that if I...

    Started by Xandra_Nix, 13.06.13 09:52
    1 Attachment(s)
    • Replies: 4
    • Views: 27,374
    princess_sandy
    01.07.14 09:20 Go to last post

  10. Geologist bug

    I had two marble mines to find and after theoretically discovering three, I have only discovered one. I would like 5000 gems as compensation! ...

    Started by Eyahn_Ah, 10.02.14 02:37
    2 Attachment(s)
    • Replies: 5
    • Views: 4,306
    Seafood102
    01.07.14 05:35 Go to last post

  11. Battle Report Animations incorrect

    2nd time I've noticed this. Appears to be just a graphic glitch. 1r with an mma on Black knights - killed 100c, but the red line on the battle...

    Started by Jim_B, 30.06.14 01:50
    • Replies: 2
    • Views: 8,945
    Larili
    30.06.14 10:42 Go to last post

  12. Unable to log-in Connection failed

    Trying to login - as in playing, not just logging in - this fine morning, and been getting a rapidly increasing login time. It startet at 30 seconds,...

    Started by trinsan, 27.06.14 07:05
    10 Pages •
    1 2 3 ... 10
    login, queue, waittime
    • Replies: 97
    • Views: 456,455
    LadyIris
    29.06.14 14:35 Go to last post

  13. round of 16 bugged and wont complete

    Finished the round of 16 yesterday but the goalcamp wont die, have used the correct buffs to remove its defence. however it wont despawn and i cant...

    Started by Venusbluegenes, 29.06.14 04:35
    • Replies: 3
    • Views: 13,042
    Venusbluegenes
    29.06.14 10:22 Go to last post

  14. Exclamation achievements

    Hey,looks like last achievement of Lost Skull quest has a problem:it says to complete quest with no cavalry::C::and when all done points were not...

    Started by Sorik, 28.06.14 23:51
    • Replies: 2
    • Views: 30,637
    Kit_
    29.06.14 06:29 Go to last post

  15. Quest Bug 'Once and for All'

    Hi, Don't know if this is a known bug but I just cleared sector 6 - sector 9 is currently full of bandit camps - and the quest 'Once and for All'...

    Started by Barque-kit, 28.06.14 10:56
    1 Attachment(s)
    • Replies: 2
    • Views: 4,213
    Barque-kit
    28.06.14 11:30 Go to last post

  16. managing queue

    I'm a noob so it might be a dumb question buuuuut: I've gotten a sidequest that tells me to move building projects up and down in the queue using...

    Started by Nizzemancer, 27.06.14 20:10
    • Replies: 1
    • Views: 5,594
    Jimmian
    27.06.14 20:24 Go to last post

  17. Unhappy Match opponents respawn

    Got a maddening bug with event match. miscalculated applying buffs and ended up one short of completion. Waited till next morning to get more...

    Started by Aedwulf, 27.06.14 19:18
    • Replies: 0
    • Views: 4,238
    Aedwulf
    27.06.14 19:18 Go to last post

  18. Unable to open doors in event window

    Today's Door didn't deliver the item (book) I'd requested.

    Started by Rosejane, 18.06.14 08:55
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 90,367
    Bottlecap
    26.06.14 02:22 Go to last post

  19. Bug with Kickoff adventure

    Hello! Here is the sequel of appearings that just happened on my screen. First a 'Special Door'got opened - very similar to the Christmass...

    Started by faivq, 12.06.14 11:45
    14 Pages •
    1 2 3 ... 14
    practice match
    • Replies: 139
    • Views: 224,068
    Kit_
    25.06.14 18:31 Go to last post

  20. New Lucky explore

    So I put in the books for the lucky explore to bring back a small percentage extra good when done exploring.. I am having a 60/40 hit miss on bring...

    Started by Stewartville, 25.06.14 18:07
    • Replies: 0
    • Views: 4,619
    Stewartville
    25.06.14 18:07 Go to last post
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