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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,637
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,938
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,482
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,740
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,638
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,385
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. "The last Group Stage Match/The Final group stage match"

    It says I have to be level 41 to get the final group stage match. If I am not at or over level 41 is this pretty much over for me?

    Started by tlb09876654321, 18.06.14 22:10
    • Replies: 1
    • Views: 11,826
    shazacam
    19.06.14 05:02 Go to last post

  2. Angry It's Back!!!

    Well, that didn't last very long, did it? Been sat on a nice stable max population for quite a while now, and up until this morning it showed a...

    Started by MuffinMule, 13.06.14 23:20
    2 Pages •
    1 2
    • Replies: 15
    • Views: 32,473
    0
    18.06.14 10:00 Go to last post

  3. Mistype in the Achievements

    Sorry to bother anyone with such a minor topic but I believe it should be addressed soon or later. I just finished "The Lost Scull" without using...

    Started by faivq, 17.06.14 19:53
    • Replies: 0
    • Views: 4,419
    faivq
    17.06.14 19:53 Go to last post

  4. Footballs cost a building licence

    was ok before maint now it said i had 2 build lic when i should have zero re login and now it says i have minus 2 build lic left, population is...

    Started by kanaske, 13.06.14 18:54
    5 Pages •
    1 2 3 ... 5
    • Replies: 42
    • Views: 70,262
    Thejollyone
    17.06.14 19:13 Go to last post

  5. Can't start the "first group stage match"?!?

    I can't start first group fase match. It tells me that: "i have reach the limit for the maximum number of concurrent adventures you can participate...

    Started by Cian2005, 15.06.14 12:54
    • Replies: 7
    • Views: 13,884
    NixMan
    17.06.14 12:23 Go to last post

  6. Flashing 'doors available' sign during adventures

    Every time I visit in adventure there pop up "Door(s) available"- arrow. When I click this arrow its shows me calendar where all doors are closed....

    Started by TMats, 14.06.14 10:41
    • Replies: 3
    • Views: 7,042
    Diego004
    17.06.14 09:05 Go to last post

  7. Can't log in

    I can't see any other posts or information saying there is a problem but I have been trying for at least an hour to log in with no success :-(

    Started by Urkle, 13.06.14 20:54
    • Replies: 3
    • Views: 3,536
    stellar
    17.06.14 05:48 Go to last post

  8. World Cup tab missing in Provision House.

    Hi, my Provision House won't let me create event buffs because the World Cup tab is missing. I only have the usual 3 options. This happened to...

    Started by Shamroque, 15.06.14 11:41
    • Replies: 3
    • Views: 2,908
    Nogbad
    16.06.14 20:17 Go to last post

  9. cant build copper iron or gold mines

    they keep disappearing and 15 seconds after i try building them. anyway of sorting this.

    Started by padster007, 16.06.14 08:07
    • Replies: 5
    • Views: 15,184
    Bugglesx
    16.06.14 17:59 Go to last post

  10. Moved: Building count

    Greetings, I verified a problem regarding available buildings. After using all slots available, some time later i got a negative counter on...

    Started by Slithius, 16.06.14 14:59
    • Replies: -
    • Views: -
    tetka1
    16.06.14 12:05 Go to last post

  11. Barracks trained units disapper

    Hi, Today I have a problem with barracks. Im training recruites and once they are trained they will disapper. Even if I load them in gen they will...

    Started by Lortiness, 16.06.14 08:54
    • Replies: 0
    • Views: 3,276
    Lortiness
    16.06.14 08:54 Go to last post

  12. Easter eggs during football event

    There are easter eggs spawning on my island

    Started by Essie69, 15.06.14 15:10
    • Replies: 3
    • Views: 6,253
    SmurfAsH
    15.06.14 19:24 Go to last post

  13. uninvited new members in guild

    is there maybe a new bug that gives people the chane to enter a guild qithout being invited? we have 3 new members since yesterday and none of the...

    Started by ROLANDHOLLANDER, 13.06.14 18:20
    • Replies: 5
    • Views: 6,559
    SmurfAsH
    15.06.14 18:43 Go to last post

  14. Football event practice match teams not disappearing.

    Hello all, the problem I have come across is that during the practice football match one of the midfielder players did not disappear. The tackle buff...

    Started by Op_Arc, 13.06.14 18:24
    buffs, event, football, match, teams
    • Replies: 2
    • Views: 14,724
    Bugglesx
    13.06.14 20:53 Go to last post

  15. Achievement problem

    My explorer has learnt pina colada skill and it didn't count to achievement? why? also known problem my 3 copper mines/depos over 800 each- it still...

    Started by joanajoanska, 13.06.14 19:04
    • Replies: 1
    • Views: 4,710
    Bugglesx
    13.06.14 20:52 Go to last post

  16. Event collectable not appearing

    After the maintenance some have had the new event collectables on their island, but others haven't. I logged in after maintenance and saw the 'New...

    Started by Rorschah, 13.06.14 18:00
    • Replies: 6
    • Views: 19,658
    Peajay
    13.06.14 20:42 Go to last post

  17. Exclamation Todays new bugs and interim maintenance

    Can somebody just confirm the maintenance will be to repair not just the population bug but also the adventuring issues? Killing leader camps does...

    Started by Thejollyone, 05.06.14 10:36
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 28,911
    SmurfAsH
    13.06.14 19:12 Go to last post

  18. Bug on Secluded Experiments camp not being knocked out

    I know BB do not support blocking, but I have done this adventure twice, once with blocking and once without on this particular adventure in the last...

    Started by Thejollyone, 09.06.14 14:37
    2 Pages •
    1 2
    • Replies: 10
    • Views: 61,118
    Thejollyone
    13.06.14 18:13 Go to last post

  19. Moved: blue screen

    hello I just woke up and I thought i'ld check on my island I click play on the main screens and just get a blue screen is this a known issue I've...

    Started by jabbathehutt01, 13.06.14 17:31
    • Replies: -
    • Views: -
    MOD_Daz
    13.06.14 17:30 Go to last post

  20. Moved: I CAN NOT log in

    I the maintenance over? I can't not log in?

    Started by Duong_TonThat, 13.06.14 17:32
    • Replies: -
    • Views: -
    MntlKittyIriana
    13.06.14 17:08 Go to last post
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