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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,626
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,936
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,462
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,710
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,620
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. championship event

    just logged in after today's maintainence expexting things to be ok,but the event window which quest is saying to open to fulfill quest is greyed out...

    Started by jonno697, 13.06.14 15:09
    • Replies: 0
    • Views: 2,027
    jonno697
    13.06.14 15:09 Go to last post

  2. Connection Failed

    Lost connection To Server What gives - Server crashed ??

    Started by Thankme, 09.06.14 01:40
    8 Pages •
    1 2 3 ... 8
    • Replies: 71
    • Views: 163,575
    Graciethecat
    12.06.14 21:27 Go to last post

  3. Event Calendar - Final Prize (Improved Storehouse) issue

    Hi. I have just came by a bug. I was checking the new Event calendar clicking the windows to chekout what would show and finally I have clicked...

    Started by SamuelThorn, 12.06.14 12:05
    • Replies: 0
    • Views: 9,328
    SamuelThorn
    12.06.14 12:05 Go to last post

  4. Provision Houses not showing Event window

    I've started the World Cup event. Gone through each quest in order so far. Now I need to make the required buffs (to complete the practice match)...

    Started by Sheddoe, 12.06.14 11:08
    • Replies: 2
    • Views: 10,302
    Sheddoe
    12.06.14 11:13 Go to last post

  5. Still have population problem

    Yesterday I had full population: 5940/5940 but today, after this maintenance have this: My military is not counted.

    Started by JessieSun, 05.06.14 05:05
    13 Pages •
    1 2 3 ... 13
    • Replies: 123
    • Views: 200,442
    0
    12.06.14 05:26 Go to last post

  6. lvl rewards

    hello i went from 31-32 lvl and the game did not gave me the rewards for the lvl up

    Started by Stammy, 30.03.14 18:43
    • Replies: 4
    • Views: 6,836
    Mr-Travis
    11.06.14 09:04 Go to last post

  7. New Bug

    Hi there seems to be a bug that prevents guild members showing as online on the guild tab but the friends tab seems to be unaffected. Karatekid...

    Started by Karatekid, 09.06.14 20:08
    • Replies: 3
    • Views: 2,601
    Nogbad
    10.06.14 18:47 Go to last post

  8. Robbed

    Still no official response on these servers. So where is the replacement premium time? Shame on you BB.

    Started by fishslice, 10.06.14 18:30
    • Replies: 1
    • Views: 2,718
    Nogbad
    10.06.14 18:44 Go to last post

  9. :)

    Greetings :) I can not over Whisper to post a message always says that I'm not on a network, ie, after each of my posts. User is offline

    Started by SajaPajajbt, 10.06.14 15:28
    • Replies: 1
    • Views: 3,991
    Kit_
    10.06.14 17:02 Go to last post

  10. Lootspot doesn't work

    I start Victor the vicious yesterday morning I did all the adventure - fight all the camps by my own Is quite difficult for myself since I am level...

    Started by Korbun, 06.06.14 18:53
    • Replies: 8
    • Views: 32,856
    JJahorn
    10.06.14 06:09 Go to last post

  11. Premium day

    I added a Premium Day yesterday , now it's finished, but the quest is still there. Any ideas? [/URL]...

    Started by rosee, 08.06.14 14:04
    • Replies: 6
    • Views: 8,762
    Nogbad
    09.06.14 19:14 Go to last post

  12. Daily Quests/ Waiting Quests

    Hi When I complete a daily or waiting quest the green tick button doesn't appear to allow me to claim rewards. I may have the sufficient...

    Started by Unknownboarder, 08.06.14 08:45
    • Replies: 2
    • Views: 29,213
    Unknownboarder
    08.06.14 17:16 Go to last post

  13. Achievements system

    Unfortunately, one of the quests in the "Home island" section cannot be completed. The quest asks you to find all available deposits on the island...

    Started by Nogbad, 16.05.14 20:35
    2 Pages •
    1 2
    • Replies: 18
    • Views: 32,368
    Bertolucci79
    08.06.14 03:09 Go to last post

  14. Has the MMA ever worked right?

    ...

    Started by 0, 07.06.14 11:44
    • Replies: 7
    • Views: 5,835
    SmurfAsH
    08.06.14 00:03 Go to last post

  15. Some items in trade system not clickable

    When i try to trade both using the trade office and the direct trade with other players I can not click most of the items in the choose price menu....

    Started by Sikiri, 03.06.14 16:51
    • Replies: 6
    • Views: 9,821
    Sikiri
    07.06.14 19:40 Go to last post

  16. [Feedback] Information regarding population issue

    The population problem brought something else as well: armies cancelled from the barracks do not return the brew/weapons. This was on test a while...

    Started by aklbr, 06.06.14 23:15
    • Replies: 1
    • Views: 6,134
    minion79
    07.06.14 00:36 Go to last post

  17. Quest Credit for More Adventures

    I had the DQ More adventures (experience 2 new adventures) twice at the same time today. One was at 1/2 progress, the other at 0/2. I had a lootspot...

    Started by IainC, 05.06.14 22:15
    • Replies: 2
    • Views: 4,089
    IainC
    06.06.14 00:11 Go to last post

  18. just lost 302 settlers

    there until I went to log into the Barracks and now all gone! Didn`t even get any more troops in production!

    Started by megadethmaniac, 05.06.14 19:31
    • Replies: 0
    • Views: 6,383
    megadethmaniac
    05.06.14 19:31 Go to last post

  19. Prudence quest bug

    Prudence quest not registered 4 codex in Explorer.

    Started by coprnjica, 23.05.14 07:15
    • Replies: 4
    • Views: 8,734
    Durin_d
    05.06.14 11:09 Go to last post

  20. Floating residence

    I have one floating residence, which I buy 10-20 days ago with guild coins...... Today I try to buy another one in the same way and I am not allowed...

    Started by Korbun, 01.06.14 13:04
    • Replies: 7
    • Views: 1,711,709
    Bertolucci79
    04.06.14 21:41 Go to last post
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