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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,448
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,370
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,117
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,929
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Football event practice match teams not disappearing.

    Hello all, the problem I have come across is that during the practice football match one of the midfielder players did not disappear. The tackle buff...

    Started by Op_Arc, 13.06.14 18:24
    buffs, event, football, match, teams
    • Replies: 2
    • Views: 14,801
    Bugglesx
    13.06.14 20:53 Go to last post

  2. Achievement problem

    My explorer has learnt pina colada skill and it didn't count to achievement? why? also known problem my 3 copper mines/depos over 800 each- it still...

    Started by joanajoanska, 13.06.14 19:04
    • Replies: 1
    • Views: 4,745
    Bugglesx
    13.06.14 20:52 Go to last post

  3. Event collectable not appearing

    After the maintenance some have had the new event collectables on their island, but others haven't. I logged in after maintenance and saw the 'New...

    Started by Rorschah, 13.06.14 18:00
    • Replies: 6
    • Views: 19,765
    Peajay
    13.06.14 20:42 Go to last post

  4. Exclamation Todays new bugs and interim maintenance

    Can somebody just confirm the maintenance will be to repair not just the population bug but also the adventuring issues? Killing leader camps does...

    Started by Thejollyone, 05.06.14 10:36
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 29,031
    SmurfAsH
    13.06.14 19:12 Go to last post

  5. Bug on Secluded Experiments camp not being knocked out

    I know BB do not support blocking, but I have done this adventure twice, once with blocking and once without on this particular adventure in the last...

    Started by Thejollyone, 09.06.14 14:37
    2 Pages •
    1 2
    • Replies: 10
    • Views: 61,653
    Thejollyone
    13.06.14 18:13 Go to last post

  6. Moved: blue screen

    hello I just woke up and I thought i'ld check on my island I click play on the main screens and just get a blue screen is this a known issue I've...

    Started by jabbathehutt01, 13.06.14 17:31
    • Replies: -
    • Views: -
    MOD_Daz
    13.06.14 17:30 Go to last post

  7. Moved: I CAN NOT log in

    I the maintenance over? I can't not log in?

    Started by Duong_TonThat, 13.06.14 17:32
    • Replies: -
    • Views: -
    MntlKittyIriana
    13.06.14 17:08 Go to last post

  8. championship event

    just logged in after today's maintainence expexting things to be ok,but the event window which quest is saying to open to fulfill quest is greyed out...

    Started by jonno697, 13.06.14 15:09
    • Replies: 0
    • Views: 2,106
    jonno697
    13.06.14 15:09 Go to last post

  9. Connection Failed

    Lost connection To Server What gives - Server crashed ??

    Started by Thankme, 09.06.14 01:40
    8 Pages •
    1 2 3 ... 8
    • Replies: 71
    • Views: 164,397
    Graciethecat
    12.06.14 21:27 Go to last post

  10. Event Calendar - Final Prize (Improved Storehouse) issue

    Hi. I have just came by a bug. I was checking the new Event calendar clicking the windows to chekout what would show and finally I have clicked...

    Started by SamuelThorn, 12.06.14 12:05
    • Replies: 0
    • Views: 9,379
    SamuelThorn
    12.06.14 12:05 Go to last post

  11. Provision Houses not showing Event window

    I've started the World Cup event. Gone through each quest in order so far. Now I need to make the required buffs (to complete the practice match)...

    Started by Sheddoe, 12.06.14 11:08
    • Replies: 2
    • Views: 10,368
    Sheddoe
    12.06.14 11:13 Go to last post

  12. Still have population problem

    Yesterday I had full population: 5940/5940 but today, after this maintenance have this: My military is not counted.

    Started by JessieSun, 05.06.14 05:05
    13 Pages •
    1 2 3 ... 13
    • Replies: 123
    • Views: 201,058
    0
    12.06.14 05:26 Go to last post

  13. lvl rewards

    hello i went from 31-32 lvl and the game did not gave me the rewards for the lvl up

    Started by Stammy, 30.03.14 18:43
    • Replies: 4
    • Views: 6,973
    Mr-Travis
    11.06.14 09:04 Go to last post

  14. New Bug

    Hi there seems to be a bug that prevents guild members showing as online on the guild tab but the friends tab seems to be unaffected. Karatekid...

    Started by Karatekid, 09.06.14 20:08
    • Replies: 3
    • Views: 2,661
    Nogbad
    10.06.14 18:47 Go to last post

  15. Robbed

    Still no official response on these servers. So where is the replacement premium time? Shame on you BB.

    Started by fishslice, 10.06.14 18:30
    • Replies: 1
    • Views: 2,728
    Nogbad
    10.06.14 18:44 Go to last post

  16. :)

    Greetings :) I can not over Whisper to post a message always says that I'm not on a network, ie, after each of my posts. User is offline

    Started by SajaPajajbt, 10.06.14 15:28
    • Replies: 1
    • Views: 4,002
    Kit_
    10.06.14 17:02 Go to last post

  17. Lootspot doesn't work

    I start Victor the vicious yesterday morning I did all the adventure - fight all the camps by my own Is quite difficult for myself since I am level...

    Started by Korbun, 06.06.14 18:53
    • Replies: 8
    • Views: 32,969
    JJahorn
    10.06.14 06:09 Go to last post

  18. Premium day

    I added a Premium Day yesterday , now it's finished, but the quest is still there. Any ideas? [/URL]...

    Started by rosee, 08.06.14 14:04
    • Replies: 6
    • Views: 8,818
    Nogbad
    09.06.14 19:14 Go to last post

  19. Daily Quests/ Waiting Quests

    Hi When I complete a daily or waiting quest the green tick button doesn't appear to allow me to claim rewards. I may have the sufficient...

    Started by Unknownboarder, 08.06.14 08:45
    • Replies: 2
    • Views: 29,286
    Unknownboarder
    08.06.14 17:16 Go to last post

  20. Achievements system

    Unfortunately, one of the quests in the "Home island" section cannot be completed. The quest asks you to find all available deposits on the island...

    Started by Nogbad, 16.05.14 20:35
    2 Pages •
    1 2
    • Replies: 18
    • Views: 32,684
    Bertolucci79
    08.06.14 03:09 Go to last post
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