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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 159
    • Views: 3,381
    Mendosino
    Today 16:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Can't log in

    I can't see any other posts or information saying there is a problem but I have been trying for at least an hour to log in with no success :-(

    Started by Urkle, 13.06.14 21:54
    • Replies: 3
    • Views: 3,968
    stellar
    17.06.14 06:48 Go to last post

  2. World Cup tab missing in Provision House.

    Hi, my Provision House won't let me create event buffs because the World Cup tab is missing. I only have the usual 3 options. This happened to...

    Started by Shamroque, 15.06.14 12:41
    • Replies: 3
    • Views: 3,284
    Nogbad
    16.06.14 21:17 Go to last post

  3. cant build copper iron or gold mines

    they keep disappearing and 15 seconds after i try building them. anyway of sorting this.

    Started by padster007, 16.06.14 09:07
    • Replies: 5
    • Views: 15,346
    Bugglesx
    16.06.14 18:59 Go to last post

  4. Moved: Building count

    Greetings, I verified a problem regarding available buildings. After using all slots available, some time later i got a negative counter on...

    Started by Slithius, 16.06.14 15:59
    • Replies: -
    • Views: -
    tetka1
    16.06.14 13:05 Go to last post

  5. Barracks trained units disapper

    Hi, Today I have a problem with barracks. Im training recruites and once they are trained they will disapper. Even if I load them in gen they will...

    Started by Lortiness, 16.06.14 09:54
    • Replies: 0
    • Views: 3,314
    Lortiness
    16.06.14 09:54 Go to last post

  6. Easter eggs during football event

    There are easter eggs spawning on my island

    Started by Essie69, 15.06.14 16:10
    • Replies: 3
    • Views: 6,839
    SmurfAsH
    15.06.14 20:24 Go to last post

  7. uninvited new members in guild

    is there maybe a new bug that gives people the chane to enter a guild qithout being invited? we have 3 new members since yesterday and none of the...

    Started by ROLANDHOLLANDER, 13.06.14 19:20
    • Replies: 5
    • Views: 7,276
    SmurfAsH
    15.06.14 19:43 Go to last post

  8. Football event practice match teams not disappearing.

    Hello all, the problem I have come across is that during the practice football match one of the midfielder players did not disappear. The tackle buff...

    Started by Op_Arc, 13.06.14 19:24
    buffs, event, football, match, teams
    • Replies: 2
    • Views: 15,085
    Bugglesx
    13.06.14 21:53 Go to last post

  9. Achievement problem

    My explorer has learnt pina colada skill and it didn't count to achievement? why? also known problem my 3 copper mines/depos over 800 each- it still...

    Started by joanajoanska, 13.06.14 20:04
    • Replies: 1
    • Views: 4,809
    Bugglesx
    13.06.14 21:52 Go to last post

  10. Event collectable not appearing

    After the maintenance some have had the new event collectables on their island, but others haven't. I logged in after maintenance and saw the 'New...

    Started by Rorschah, 13.06.14 19:00
    • Replies: 6
    • Views: 20,066
    Peajay
    13.06.14 21:42 Go to last post

  11. Exclamation Todays new bugs and interim maintenance

    Can somebody just confirm the maintenance will be to repair not just the population bug but also the adventuring issues? Killing leader camps does...

    Started by Thejollyone, 05.06.14 11:36
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 29,287
    SmurfAsH
    13.06.14 20:12 Go to last post

  12. Bug on Secluded Experiments camp not being knocked out

    I know BB do not support blocking, but I have done this adventure twice, once with blocking and once without on this particular adventure in the last...

    Started by Thejollyone, 09.06.14 15:37
    2 Pages •
    1 2
    • Replies: 10
    • Views: 63,381
    Thejollyone
    13.06.14 19:13 Go to last post

  13. Moved: blue screen

    hello I just woke up and I thought i'ld check on my island I click play on the main screens and just get a blue screen is this a known issue I've...

    Started by jabbathehutt01, 13.06.14 18:31
    • Replies: -
    • Views: -
    MOD_Daz
    13.06.14 18:30 Go to last post

  14. Moved: I CAN NOT log in

    I the maintenance over? I can't not log in?

    Started by Duong_TonThat, 13.06.14 18:32
    • Replies: -
    • Views: -
    MntlKittyIriana
    13.06.14 18:08 Go to last post

  15. championship event

    just logged in after today's maintainence expexting things to be ok,but the event window which quest is saying to open to fulfill quest is greyed out...

    Started by jonno697, 13.06.14 16:09
    • Replies: 0
    • Views: 2,322
    jonno697
    13.06.14 16:09 Go to last post

  16. Connection Failed

    Lost connection To Server What gives - Server crashed ??

    Started by Thankme, 09.06.14 02:40
    8 Pages •
    1 2 3 ... 8
    • Replies: 71
    • Views: 166,671
    Graciethecat
    12.06.14 22:27 Go to last post

  17. Event Calendar - Final Prize (Improved Storehouse) issue

    Hi. I have just came by a bug. I was checking the new Event calendar clicking the windows to chekout what would show and finally I have clicked...

    Started by SamuelThorn, 12.06.14 13:05
    • Replies: 0
    • Views: 9,487
    SamuelThorn
    12.06.14 13:05 Go to last post

  18. Provision Houses not showing Event window

    I've started the World Cup event. Gone through each quest in order so far. Now I need to make the required buffs (to complete the practice match)...

    Started by Sheddoe, 12.06.14 12:08
    • Replies: 2
    • Views: 10,512
    Sheddoe
    12.06.14 12:13 Go to last post

  19. Still have population problem

    Yesterday I had full population: 5940/5940 but today, after this maintenance have this: My military is not counted.

    Started by JessieSun, 05.06.14 06:05
    13 Pages •
    1 2 3 ... 13
    • Replies: 123
    • Views: 203,226
    0
    12.06.14 06:26 Go to last post

  20. lvl rewards

    hello i went from 31-32 lvl and the game did not gave me the rewards for the lvl up

    Started by Stammy, 30.03.14 19:43
    • Replies: 4
    • Views: 7,360
    Mr-Travis
    11.06.14 10:04 Go to last post
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