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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,398
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,368
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,411
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,023
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,897
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. [NO BUG] Achievement "lay of the Land" - Discover all deposits on your island

    Yesterday I had this 54/55 So i kept sending out my geos for everything but still could not discover the final node. Is this level related ie...

    Started by LordCerveau, 23.05.14 12:14
    2 Pages
    1 2
    • Replies: 17
    • Views: 70,018
    27.05.14 12:41 Go to last post
  2. 2 tavern bought generals are not counted for the "Funky Bunch" achievement

    When the achievements came up I had not bought the last 2 normal generals from the tavern. I have now done so but the slider for the generals is...

    Started by SeaBee1964, 26.05.14 01:10
    • Replies: 2
    • Views: 19,057
    27.05.14 11:00 Go to last post
  3. lag/ ping 600+ ms

    Anyone else have lag issues? I pinged many websites all +/- 30 ms I pinged thesettlersonline.com and forum.thesettlersonline.com 600-700 ms and...

    Started by Budgy, 26.05.14 17:51
    • Replies: 0
    • Views: 6,298
    26.05.14 17:51 Go to last post
  4. Explorer & geologist skills not being recognised as achievenemts

    I have 11 explorers & 6 Geologist - all at varing levels of training. But comparing their already learnt skills against the achievements there...

    Started by Bugglesx, 25.05.14 14:09
    • Replies: 5
    • Views: 55,541
    26.05.14 06:25 Go to last post
  5. collectibles from adventure not delivered

    I have started this morning (25/05/14) the adventure "Horseback". I sent the army immediately and meanwhile I visited the adventure island to start...

    Started by Groggor, 25.05.14 09:20
    • Replies: 2
    • Views: 4,134
    25.05.14 10:08 Go to last post
  6. Mass Construction achievement issue

    Noticed this issue with mass construction achievement this morning; Let us know if you have the same thing with mass contruction and/or different...

    Started by minion79, 22.05.14 14:53
    • Replies: 8
    • Views: 8,034
    24.05.14 15:48 Go to last post
  7. In my Quest Book No Guild Quest

    Hey guys, Can you solve my problem Thanks!

    Started by zapanjec, 23.05.14 06:59
    • Replies: 1
    • Views: 15,256
    23.05.14 14:56 Go to last post
  8. extended premium time

    What happened to extended premium time during maintenance on the 22nd?

    Started by laskunk, 22.05.14 09:42
    • Replies: 3
    • Views: 6,870
    23.05.14 08:45 Go to last post
  9. Bug in pinewood trees in sector 5

    The pinewood trees has 0 but the tree icon is still on the map.

    Started by fallout_dk, 18.05.14 11:59
    • Replies: 1
    • Views: 4,229
    18.05.14 16:41 Go to last post
  10. help

    help! constantly throws down the server why?

    Started by meromama, 17.05.14 10:43
    • Replies: 4
    • Views: 3,162
    18.05.14 09:29 Go to last post
  11. Strange Mark above Improved silo

    I get sometimes a mark above my Improved Silo level 5. What is this ? a bug ? Printscreen with mark (http://prntscr.com/3jy7dw)

    Started by Orca45, 17.05.14 07:04
    • Replies: 1
    • Views: 4,206
    17.05.14 07:54 Go to last post
  12. Collectables

    Today I have not a "collect all mission", but the collectables appear all over the map...... And now I don't know if I have to search for more or...

    Started by Korbun, 16.05.14 16:01
    • Replies: 0
    • Views: 13,986
    16.05.14 16:01 Go to last post
  13. Collectables in Adventure

    So, I am doing the Horseback Adventure, and have a quest to collect the collectables. I have scoured the island and there are no collectables...

    Started by sparkies2013, 01.02.14 09:12
    • Replies: 6
    • Views: 10,076
    16.05.14 11:46 Go to last post
  14. HLT - placing general to landing zone

    I was trying to place my general to landing zone, but "Could not set - illegal position" popup apeared. Other spots I tried worked correctly. ...

    Started by Chlup, 16.05.14 06:45
    • Replies: 1
    • Views: 8,637
    16.05.14 08:03 Go to last post
  15. Troops being unassigned

    I have an issue with assigning troops to a General. I assign them and all seems okay, then a minute or two later i get pop up message "your trained...

    Started by blowy, 15.05.14 13:44
    • Replies: 2
    • Views: 3,313
    15.05.14 18:25 Go to last post
  16. Unhappy Bug Daily Quest The Bear

    I have all elements required to complete the quest, but no complete button shows to trade in the quest.

    Started by erinsmommy, 21.05.13 00:05
    • Replies: 2
    • Views: 4,068
    15.05.14 12:36 Go to last post
  17. Login reward button

    Hello everyone, I have a bug on my computer which doesn't let me press button on daily Login reward table. I can do everything until this table...

    Started by XLimas, 14.05.14 13:30
    • Replies: 2
    • Views: 7,782
    15.05.14 05:00 Go to last post
  18. Minor bug concerning adventure collectibles

    Since the change to the way adventure collectibles are now delivered (after adventure is over), I have noticed that clicking on a bronze cauldron or...

    Started by Ozzymandeus, 13.05.14 13:27
    • Replies: 0
    • Views: 5,821
    13.05.14 13:27 Go to last post
  19. quartermaster bugged my zone

    I got the error in zone message last night, took me until now to figure out what was wrong. It appears my quartermaster returned from an adventure...

    Started by Bluesavanah, 13.05.14 13:02
    • Replies: 0
    • Views: 21,301
    13.05.14 13:02 Go to last post
  20. Provision House Upgrade

    I know I'm not alone in this, so is there a link out there which I can't find.... My lvl 4 Provision House has greyed out upgrade arrows, so I cant...

    Started by stonewaller, 13.05.14 07:55
    • Replies: 1
    • Views: 15,280
    13.05.14 10:29 Go to last post

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