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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 159
    • Views: 3,381
    Mendosino
    Yesterday 16:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. lvl rewards

    hello i went from 31-32 lvl and the game did not gave me the rewards for the lvl up

    Started by Stammy, 30.03.14 19:43
    • Replies: 4
    • Views: 7,360
    Mr-Travis
    11.06.14 10:04 Go to last post

  2. New Bug

    Hi there seems to be a bug that prevents guild members showing as online on the guild tab but the friends tab seems to be unaffected. Karatekid...

    Started by Karatekid, 09.06.14 21:08
    • Replies: 3
    • Views: 2,731
    Nogbad
    10.06.14 19:47 Go to last post

  3. Robbed

    Still no official response on these servers. So where is the replacement premium time? Shame on you BB.

    Started by fishslice, 10.06.14 19:30
    • Replies: 1
    • Views: 2,761
    Nogbad
    10.06.14 19:44 Go to last post

  4. :)

    Greetings :) I can not over Whisper to post a message always says that I'm not on a network, ie, after each of my posts. User is offline

    Started by SajaPajajbt, 10.06.14 16:28
    • Replies: 1
    • Views: 4,025
    Kit_
    10.06.14 18:02 Go to last post

  5. Lootspot doesn't work

    I start Victor the vicious yesterday morning I did all the adventure - fight all the camps by my own Is quite difficult for myself since I am level...

    Started by Korbun, 06.06.14 19:53
    • Replies: 8
    • Views: 33,284
    JJahorn
    10.06.14 07:09 Go to last post

  6. Premium day

    I added a Premium Day yesterday , now it's finished, but the quest is still there. Any ideas? [/URL]...

    Started by rosee, 08.06.14 15:04
    • Replies: 6
    • Views: 8,926
    Nogbad
    09.06.14 20:14 Go to last post

  7. Daily Quests/ Waiting Quests

    Hi When I complete a daily or waiting quest the green tick button doesn't appear to allow me to claim rewards. I may have the sufficient...

    Started by Unknownboarder, 08.06.14 09:45
    • Replies: 2
    • Views: 29,510
    Unknownboarder
    08.06.14 18:16 Go to last post

  8. Achievements system

    Unfortunately, one of the quests in the "Home island" section cannot be completed. The quest asks you to find all available deposits on the island...

    Started by Nogbad, 16.05.14 21:35
    2 Pages •
    1 2
    • Replies: 18
    • Views: 33,652
    Bertolucci79
    08.06.14 04:09 Go to last post

  9. Has the MMA ever worked right?

    ...

    Started by 0, 07.06.14 12:44
    • Replies: 7
    • Views: 6,095
    SmurfAsH
    08.06.14 01:03 Go to last post

  10. Some items in trade system not clickable

    When i try to trade both using the trade office and the direct trade with other players I can not click most of the items in the choose price menu....

    Started by Sikiri, 03.06.14 17:51
    • Replies: 6
    • Views: 9,927
    Sikiri
    07.06.14 20:40 Go to last post

  11. [Feedback] Information regarding population issue

    The population problem brought something else as well: armies cancelled from the barracks do not return the brew/weapons. This was on test a while...

    Started by aklbr, 07.06.14 00:15
    • Replies: 1
    • Views: 6,226
    minion79
    07.06.14 01:36 Go to last post

  12. Quest Credit for More Adventures

    I had the DQ More adventures (experience 2 new adventures) twice at the same time today. One was at 1/2 progress, the other at 0/2. I had a lootspot...

    Started by IainC, 05.06.14 23:15
    • Replies: 2
    • Views: 4,160
    IainC
    06.06.14 01:11 Go to last post

  13. just lost 302 settlers

    there until I went to log into the Barracks and now all gone! Didn`t even get any more troops in production!

    Started by megadethmaniac, 05.06.14 20:31
    • Replies: 0
    • Views: 6,433
    megadethmaniac
    05.06.14 20:31 Go to last post

  14. Prudence quest bug

    Prudence quest not registered 4 codex in Explorer.

    Started by coprnjica, 23.05.14 08:15
    • Replies: 4
    • Views: 9,034
    Durin_d
    05.06.14 12:09 Go to last post

  15. Floating residence

    I have one floating residence, which I buy 10-20 days ago with guild coins...... Today I try to buy another one in the same way and I am not allowed...

    Started by Korbun, 01.06.14 14:04
    • Replies: 7
    • Views: 1,712,058
    Bertolucci79
    04.06.14 22:41 Go to last post

  16. witch of the swamp "Overkill Achievement"

    I just completed a Witch of the Swamp adventure, and was doing all the achievements in 1 adventure I completed all the other achievements but did...

    Started by Thankme, 22.05.14 09:59
    2 Pages •
    1 2
    • Replies: 16
    • Views: 89,185
    MonOlykos
    04.06.14 20:27 Go to last post

  17. About the required flash upgrade

    Today i' m reading ...... """"Dear Settlers, as most of you know, the game uses the Adobe® Flash® player. Please update it to the latest version....

    Started by eugenio-82, 20.01.14 10:41
    5 Pages •
    1 2 3 ... 5
    adobe, flash, linux, update, upgrade
    • Replies: 41
    • Views: 216,985
    Sephrajin
    04.06.14 18:17 Go to last post

  18. Vanishing troops

    OK, here's another bug that was supposedly fixed. The other night I was invited to help a guildmate on a Dark priests adv, so took the MMA along...

    Started by MuffinMule, 04.06.14 03:59
    • Replies: 1
    • Views: 4,904
    BAAAHHHHHJJJAAA
    04.06.14 04:34 Go to last post

  19. Euro adventures

    A while back the Landing Zones disappeared on these advs, so generals unable to land armies to complete them. So, I have a pile of adventures I can...

    Started by Nogbad, 04.06.14 00:30
    • Replies: 0
    • Views: 37,026
    Nogbad
    04.06.14 00:30 Go to last post

  20. Using MMA for achievements

    BB_Ravel confirmed in this thread (http://forum.thesettlersonline.com/threads/28290-witch-of-the-swamp-quot-Overkill-Achievement-quot) that using MMA...

    Started by Dialecticus, 24.05.14 13:23
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 112,587
    Durin_d
    03.06.14 11:06 Go to last post
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