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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,952
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,183
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,427
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,651
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,850
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,090
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No rewards for completed achievements?

    At least I, personally, have not gotten any reward for the achievements which I have already completed before the system was launched. Most...

    Started by Sharpielein, 22.05.14 05:02
    3 Pages •
    1 2 3
    • Replies: 28
    • Views: 38,881
    Eeyore
    29.05.14 09:35 Go to last post

  2. Achievement "Well Executed" does not complete

    After finishing the Surprise Attack adventure without using any Militia, the achievement didn't complete, also double checked the achievement to be...

    Started by J0hny, 28.05.14 16:00
    • Replies: 1
    • Views: 24,849
    Kit_
    28.05.14 16:03 Go to last post

  3. Bug building license not increase when mine is demolished

    I just demolished a gold mine and I did not received back 1 building license. This way I'm not able to rebuild my mines once they are over.

    Started by Paraipan, 25.05.14 04:09
    building license
    • Replies: 6
    • Views: 12,121
    Paraipan
    28.05.14 13:11 Go to last post

  4. Connection to Server lost, and animation

    http://prntscr.com/3lit4x this is frustrating, particularly on adventures. The animation continues without kicking from the game at all, so how...

    Started by Thejollyone, 22.05.14 14:10
    • Replies: 3
    • Views: 18,954
    BB_Ravel
    28.05.14 09:55 Go to last post

  5. Exclamation Login issues

    Dear Settlers, Some players may be having some issues with the login process. We are aware of the situation and trying to restore full...

    Started by BB_Ravel, 27.05.14 15:01
    • Replies: 7
    • Views: 28,231
    Doverkin
    27.05.14 21:51 Go to last post

  6. Angry Mouse related issues

    1. May be it's only me but - I'm almost never can click successfully on any building on a first try, it always does a little drag-n-drop. May be it's...

    Started by devenv, 27.05.14 14:40
    • Replies: 1
    • Views: 5,927
    duroc
    27.05.14 17:40 Go to last post

  7. Shorter Bows Same Arrows

    The complete Mother Love without using any Longbowmen is not working. thankyou

    Started by DaveyDent, 27.05.14 12:55
    • Replies: 0
    • Views: 4,507
    DaveyDent
    27.05.14 12:55 Go to last post

  8. [NO BUG] Achievement "lay of the Land" - Discover all deposits on your island

    Yesterday I had this 54/55 So i kept sending out my geos for everything but still could not discover the final node. Is this level related ie...

    Started by LordCerveau, 23.05.14 12:14
    2 Pages •
    1 2
    • Replies: 17
    • Views: 70,263
    BB_Ravel
    27.05.14 12:41 Go to last post

  9. 2 tavern bought generals are not counted for the "Funky Bunch" achievement

    When the achievements came up I had not bought the last 2 normal generals from the tavern. I have now done so but the slider for the generals is...

    Started by SeaBee1964, 26.05.14 01:10
    • Replies: 2
    • Views: 19,123
    MutantKid
    27.05.14 11:00 Go to last post

  10. lag/ ping 600+ ms

    Anyone else have lag issues? I pinged many websites all +/- 30 ms I pinged thesettlersonline.com and forum.thesettlersonline.com 600-700 ms and...

    Started by Budgy, 26.05.14 17:51
    • Replies: 0
    • Views: 6,335
    Budgy
    26.05.14 17:51 Go to last post

  11. Explorer & geologist skills not being recognised as achievenemts

    I have 11 explorers & 6 Geologist - all at varing levels of training. But comparing their already learnt skills against the achievements there...

    Started by Bugglesx, 25.05.14 14:09
    • Replies: 5
    • Views: 56,335
    inyi
    26.05.14 06:25 Go to last post

  12. collectibles from adventure not delivered

    I have started this morning (25/05/14) the adventure "Horseback". I sent the army immediately and meanwhile I visited the adventure island to start...

    Started by Groggor, 25.05.14 09:20
    • Replies: 2
    • Views: 4,433
    Groggor
    25.05.14 10:08 Go to last post

  13. Mass Construction achievement issue

    Noticed this issue with mass construction achievement this morning; Let us know if you have the same thing with mass contruction and/or different...

    Started by minion79, 22.05.14 14:53
    • Replies: 8
    • Views: 8,089
    mrnjau
    24.05.14 15:48 Go to last post

  14. In my Quest Book No Guild Quest

    Hey guys, Can you solve my problem Thanks!

    Started by zapanjec, 23.05.14 06:59
    • Replies: 1
    • Views: 15,351
    Dorotheus
    23.05.14 14:56 Go to last post

  15. extended premium time

    What happened to extended premium time during maintenance on the 22nd?

    Started by laskunk, 22.05.14 09:42
    • Replies: 3
    • Views: 7,035
    BB_Ravel
    23.05.14 08:45 Go to last post

  16. Bug in pinewood trees in sector 5

    The pinewood trees has 0 but the tree icon is still on the map.

    Started by fallout_dk, 18.05.14 11:59
    1 Attachment(s)
    • Replies: 1
    • Views: 4,253
    Steve1077
    18.05.14 16:41 Go to last post

  17. help

    help! constantly throws down the server why?

    Started by meromama, 17.05.14 10:43
    • Replies: 4
    • Views: 3,205
    meromama
    18.05.14 09:29 Go to last post

  18. Strange Mark above Improved silo

    I get sometimes a mark above my Improved Silo level 5. What is this ? a bug ? Printscreen with mark (http://prntscr.com/3jy7dw)

    Started by Orca45, 17.05.14 07:04
    • Replies: 1
    • Views: 4,232
    Rieux1972
    17.05.14 07:54 Go to last post

  19. Collectables

    Today I have not a "collect all mission", but the collectables appear all over the map...... And now I don't know if I have to search for more or...

    Started by Korbun, 16.05.14 16:01
    • Replies: 0
    • Views: 14,136
    Korbun
    16.05.14 16:01 Go to last post

  20. Collectables in Adventure

    So, I am doing the Horseback Adventure, and have a quest to collect the collectables. I have scoured the island and there are no collectables...

    Started by sparkies2013, 01.02.14 09:12
    • Replies: 6
    • Views: 10,146
    BB_Ravel
    16.05.14 11:46 Go to last post
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