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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,647
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,940
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,490
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,773
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,656
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,387
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. extended premium time

    What happened to extended premium time during maintenance on the 22nd?

    Started by laskunk, 22.05.14 09:42
    • Replies: 3
    • Views: 6,780
    23.05.14 08:45 Go to last post
  2. Bug in pinewood trees in sector 5

    The pinewood trees has 0 but the tree icon is still on the map.

    Started by fallout_dk, 18.05.14 11:59
    • Replies: 1
    • Views: 4,211
    18.05.14 16:41 Go to last post
  3. help

    help! constantly throws down the server why?

    Started by meromama, 17.05.14 10:43
    • Replies: 4
    • Views: 3,129
    18.05.14 09:29 Go to last post
  4. Strange Mark above Improved silo

    I get sometimes a mark above my Improved Silo level 5. What is this ? a bug ? Printscreen with mark (http://prntscr.com/3jy7dw)

    Started by Orca45, 17.05.14 07:04
    • Replies: 1
    • Views: 4,186
    17.05.14 07:54 Go to last post
  5. Collectables

    Today I have not a "collect all mission", but the collectables appear all over the map...... And now I don't know if I have to search for more or...

    Started by Korbun, 16.05.14 16:01
    • Replies: 0
    • Views: 13,934
    16.05.14 16:01 Go to last post
  6. Collectables in Adventure

    So, I am doing the Horseback Adventure, and have a quest to collect the collectables. I have scoured the island and there are no collectables...

    Started by sparkies2013, 01.02.14 09:12
    • Replies: 6
    • Views: 10,033
    16.05.14 11:46 Go to last post
  7. HLT - placing general to landing zone

    I was trying to place my general to landing zone, but "Could not set - illegal position" popup apeared. Other spots I tried worked correctly. ...

    Started by Chlup, 16.05.14 06:45
    • Replies: 1
    • Views: 8,613
    16.05.14 08:03 Go to last post
  8. Troops being unassigned

    I have an issue with assigning troops to a General. I assign them and all seems okay, then a minute or two later i get pop up message "your trained...

    Started by blowy, 15.05.14 13:44
    • Replies: 2
    • Views: 3,240
    15.05.14 18:25 Go to last post
  9. Unhappy Bug Daily Quest The Bear

    I have all elements required to complete the quest, but no complete button shows to trade in the quest.

    Started by erinsmommy, 21.05.13 00:05
    • Replies: 2
    • Views: 4,032
    15.05.14 12:36 Go to last post
  10. Login reward button

    Hello everyone, I have a bug on my computer which doesn't let me press button on daily Login reward table. I can do everything until this table...

    Started by XLimas, 14.05.14 13:30
    • Replies: 2
    • Views: 7,754
    15.05.14 05:00 Go to last post
  11. Minor bug concerning adventure collectibles

    Since the change to the way adventure collectibles are now delivered (after adventure is over), I have noticed that clicking on a bronze cauldron or...

    Started by Ozzymandeus, 13.05.14 13:27
    • Replies: 0
    • Views: 5,812
    13.05.14 13:27 Go to last post
  12. quartermaster bugged my zone

    I got the error in zone message last night, took me until now to figure out what was wrong. It appears my quartermaster returned from an adventure...

    Started by Bluesavanah, 13.05.14 13:02
    • Replies: 0
    • Views: 21,040
    13.05.14 13:02 Go to last post
  13. Provision House Upgrade

    I know I'm not alone in this, so is there a link out there which I can't find.... My lvl 4 Provision House has greyed out upgrade arrows, so I cant...

    Started by stonewaller, 13.05.14 07:55
    • Replies: 1
    • Views: 15,266
    13.05.14 10:29 Go to last post
  14. Thumbs down Population

    All of a sudden this bug seems to be back - :mad: - I had about 10 spare workers with everything going - now I am one over maximum with two sites...

    Started by NixMan, 13.05.14 09:31
    • Replies: 0
    • Views: 6,927
    13.05.14 09:31 Go to last post
  15. Marble chance of Discovering 2 Deposits is bugged

    ::lonelymarble:: Yes it is bugged, as you have found 2 deposits it doesn't show them immediately , you first have to refresh the page in order to...

    Started by DrBoom, 12.05.14 19:07
    • Replies: 2
    • Views: 7,114
    12.05.14 23:07 Go to last post
  16. Strange Eco numbers while upgrading mayors house

    I've just finished upgrading my mayors house to level 5. The strange thing is that while the upgrade was on going the Eco tool was reporting that my...

    Started by Dorotheus, 10.05.14 23:30
    • Replies: 2
    • Views: 13,119
    11.05.14 23:22 Go to last post
  17. [MINOR GRAPHICS] Trade offer window displaying zero simple eggs

    Happy Saturday When setting up a trade offer (both with a friend and the world), I have noticed that if I type in a filter like "simple" it...

    Started by VVidi, 10.05.14 09:03
    • Replies: 9
    • Views: 8,544
    11.05.14 11:15 Go to last post
  18. Unhappy Heroic little tailor

    Instructions :To attack camp 25 Attack L7 it C25 will intercept recall right after battle. Problem is that after the battle with camp 25 the...

    Started by gdadious, 09.05.14 20:56
    • Replies: 3
    • Views: 35,049
    11.05.14 11:12 Go to last post
  19. Thumbs down Mailbox resets to top of page

    After accepting loot/deleting buff message (etc?) mailbox resets to top of page.

    Started by topgearfan, 11.05.14 09:12
    • Replies: 0
    • Views: 17,330
    11.05.14 09:12 Go to last post
  20. Valiant Little Tailor - Cannot Invite 2 more Players

    I can only invite one more player. The other player has accepted and is able to play. My campaign menu is showing 6 players are playing. 3...

    Started by Nuttymut, 10.05.14 11:42
    • Replies: 1
    • Views: 12,353
    10.05.14 11:51 Go to last post

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