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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,611
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,931
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,429
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,663
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,589
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,368
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry Invisible Easter Eggs

    Doing the event quest to get eggs from the cousin's island. I found 8 after a bit of hunting but the 9th was nowhere to be found. Eventually I bought...

    Started by IainC, 15.04.14 08:56
    1 Attachment(s)
    • Replies: 5
    • Views: 11,722
    Tierarzt
    21.04.14 12:05 Go to last post

  2. Talking Golden Ribbon + Arctic Iron Mine = Can't use

    The "new" Golden Ribbon states that it should be placed on an Iron Mine or Iron Smelter, however, when I tried to place it on my Arctic Iron Mine, it...

    Started by Hano13, 31.03.14 14:30
    • Replies: 3
    • Views: 20,749
    stefanceltare
    19.04.14 20:51 Go to last post

  3. easter egg hunt bug ?

    i was doing the easter egg hunt i collected all the eggs but the collectable quest which was active completed and not the easter egg hunt. the...

    Started by thedamsel, 10.04.14 15:39
    1 Attachment(s)
    • Replies: 3
    • Views: 9,943
    mrnjau
    16.04.14 16:02 Go to last post

  4. Disappearing Troops

    First this happened with IoTP now DB..this is the problem. You send all you generals to an adventure, they have assigned troops The ones that...

    Started by BAAAHHHHHJJJAAA, 16.04.14 08:23
    • Replies: 1
    • Views: 5,997
    Durin_d
    16.04.14 10:00 Go to last post

  5. Master of Martial Arts

    Happened on the "The Black Knights" adv. I have done several reruns of this one during the day and noticed this one just now. Even tho the "hit"...

    Started by greenhorndzo, 15.04.14 17:37
    • Replies: 3
    • Views: 17,796
    corona88
    15.04.14 18:09 Go to last post

  6. Missing General and Soldiers

    I sent a general and 200 Soldiers to the adventure Stealing from the rich 2 hours ago and they have not arrived

    Started by Kuriko, 14.04.14 17:28
    • Replies: 3
    • Views: 9,241
    BAAAHHHHHJJJAAA
    14.04.14 23:31 Go to last post

  7. Kicked out of game

    I'm on premium and was on my own adventure with ls buyer, as well as joined the ls of another player's adventure during a special event, and the game...

    Started by King-Fero, 14.04.14 21:14
    • Replies: 5
    • Views: 22,067
    SmurfAsH
    14.04.14 22:22 Go to last post

  8. Hidden Egg buff quest not registered

    Anyone else had this problem? Put my "hidden egg hunt" buff on a friend's mayor's house, but the quest is still open.

    Started by DrinkMoreMilk, 09.04.14 21:09
    2 Pages •
    1 2
    • Replies: 15
    • Views: 53,049
    BB_Ravel
    14.04.14 16:05 Go to last post

  9. Latest Flashplayer

    The latest flashplayer conflicts with the game. The game does not recognize the higher version and ask you to update

    Started by Chalimdur, 13.04.14 13:25
    • Replies: 1
    • Views: 3,196
    Chalimdur
    13.04.14 13:39 Go to last post

  10. Wheat max 400, but l I see higher values ?

    OK, this puzzles me. how it this possible?

    Started by AmySafeunderdark, 13.04.14 08:14
    • Replies: 3
    • Views: 5,778
    Robben_303
    13.04.14 11:53 Go to last post

  11. no eggs

    how come I do not have a " buffs" coloumn showing in my MAYORS HOUSE? Also my friends tell me they got the first buff " hidden eggs" for 12 gc.....

    Started by Aristarkos62, 09.04.14 12:56
    • Replies: 6
    • Views: 18,350
    jubuti
    12.04.14 12:24 Go to last post

  12. Lootspot invitations bug

    Got a VLT adventure rtf, and invited 2 guildies to join. nothing new, done it 1000ish times befor... But my friends can't see the invite, but in...

    Started by Aurium, 29.03.14 18:49
    • Replies: 1
    • Views: 6,574
    Aurium
    12.04.14 12:15 Go to last post

  13. My friends invite has expired but he's avatar is locked on my adventure

    I sent an invite to Whirlwind adventure 2 days ago. his invite expired, so i sent a New one to him. he is active and said to me today that the first...

    Started by Misa, 09.04.14 17:24
    • Replies: 4
    • Views: 48,728
    Misa
    12.04.14 08:24 Go to last post

  14. No collectables in mail

    Hi, I started this morning an RB had 3 collectables. 3 adamantium Ore, found all 3 and quest was finished. Back to main island, and i didnt get an...

    Started by Orca45, 10.04.14 05:57
    • Replies: 5
    • Views: 5,212
    Gerontius
    10.04.14 22:43 Go to last post

  15. Question Offer cannibalization: Starter Pack

    Hello Bluebyte, the so-called "Starter Pack" is a nice idea in the gem shop, 3500 gems for €9,99. I have some feedback, however. The Page...

    Started by Sharahzade, 10.04.14 09:57
    • Replies: 0
    • Views: 3,714
    Sharahzade
    10.04.14 09:57 Go to last post

  16. "What is premium" is not working

    I did apply 1 day of Premium and I got: under avatar it says "premium time: 1", 4 building slots, longer buffs to friends ets. but quest "Add 1 day...

    Started by igamenet, 09.04.14 12:45
    bug, premium, quest
    • Replies: 5
    • Views: 30,762
    BB_Ravel
    10.04.14 05:12 Go to last post

  17. Had a little bug on the easter egg hunt.

    It is no biggie, but the game told me that the quest was completed after I had found 8 out of 10 eggs and the quest disappeared from the quest book....

    Started by Saraptheold, 09.04.14 19:32
    • Replies: 0
    • Views: 7,740
    Saraptheold
    09.04.14 19:32 Go to last post

  18. Notice mark over white castle

    Why this one now? What does it need?

    Started by Newbenji, 09.04.14 09:10
    • Replies: 5
    • Views: 14,367
    Iolanthe
    09.04.14 14:12 Go to last post

  19. Hidden Egg Hunt: Stops population growth!

    When someone puts a Hidden Egg Hunt buff on your Mayor's house, it stops population growth for 12 hours! I found all the eggs in about 2 minutes,...

    Started by Jamdoggy, 09.04.14 11:31
    • Replies: 7
    • Views: 17,567
    igamenet
    09.04.14 12:31 Go to last post

  20. missing egg

    i just done the sabotage egg map on it you get 9 eggs if you complete it and then when you return home you get a further 1 making a total of 10...

    Started by ginny31, 09.04.14 09:17
    • Replies: 0
    • Views: 6,404
    ginny31
    09.04.14 09:17 Go to last post
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