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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,373
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,366
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,780
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,734
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. can't place generals on adventure

    I cannot place my generals on the adventure map Witch of the Swamp. There is room for them and first sector is clear but the green spaces will not...

    Started by Miramazzie, 29.03.14 22:22
    2 Pages
    1 2
    • Replies: 10
    • Views: 25,300
    28.04.14 19:58 Go to last post
  2. sabotage

    where is the tenth egg? bug? or?

    Started by pajo33, 27.04.14 05:51
    • Replies: 2
    • Views: 3,895
    27.04.14 06:43 Go to last post
  3. mysterious mail and baskets disappearing

    I sent a trade to my guild friend with 13 baskets and they disappeared ... vanish in thin ... mail ... both mails and baskets Because she said...

    Started by furryfury, 26.04.14 22:18
    mail
    • Replies: 0
    • Views: 2,780
    26.04.14 22:18 Go to last post
  4. game will not start

    I cannot enter the game, and haven´t for the last couple of hours. why? do anybody know..

    Started by KongeA, 07.04.14 17:55
    11 Pages
    1 2 3 ... 11
    • Replies: 107
    • Views: 99,843
    25.04.14 09:34 Go to last post
  5. Payed for 2x gem packs, only bought 1

    the 21 April i bought 1 gem pack (in a 3x offer), but you have withdrawn 2x payment from my Visa account... Only 1 gem pack has been delivered...

    Started by Aurium, 24.04.14 16:29
    • Replies: 2
    • Views: 9,027
    24.04.14 18:35 Go to last post
  6. Gaining settlers?

    This is a strange issue. Since before the weekend I've gained 5 settlers for no apparent reason. I have the same amount of buildings, fields,...

    Started by Alphahanne, 09.10.13 09:08
    • Replies: 7
    • Views: 35,354
    22.04.14 10:46 Go to last post
  7. scout, explorer on very long or extra-long treasure search

    i can send out a scout or an explorer on a very long treasure search. but when i then click on the searching scout or explorer it says the current...

    Started by fallgelb, 21.04.14 15:13
    • Replies: 0
    • Views: 33,926
    21.04.14 15:13 Go to last post
  8. Angry Invisible Easter Eggs

    Doing the event quest to get eggs from the cousin's island. I found 8 after a bit of hunting but the 9th was nowhere to be found. Eventually I bought...

    Started by IainC, 15.04.14 08:56
    • Replies: 5
    • Views: 11,745
    21.04.14 12:05 Go to last post
  9. Talking Golden Ribbon + Arctic Iron Mine = Can't use

    The "new" Golden Ribbon states that it should be placed on an Iron Mine or Iron Smelter, however, when I tried to place it on my Arctic Iron Mine, it...

    Started by Hano13, 31.03.14 14:30
    • Replies: 3
    • Views: 20,782
    19.04.14 20:51 Go to last post
  10. easter egg hunt bug ?

    i was doing the easter egg hunt i collected all the eggs but the collectable quest which was active completed and not the easter egg hunt. the...

    Started by thedamsel, 10.04.14 15:39
    • Replies: 3
    • Views: 9,960
    16.04.14 16:02 Go to last post
  11. Disappearing Troops

    First this happened with IoTP now DB..this is the problem. You send all you generals to an adventure, they have assigned troops The ones that...

    Started by BAAAHHHHHJJJAAA, 16.04.14 08:23
    • Replies: 1
    • Views: 6,028
    16.04.14 10:00 Go to last post
  12. Master of Martial Arts

    Happened on the "The Black Knights" adv. I have done several reruns of this one during the day and noticed this one just now. Even tho the "hit"...

    Started by greenhorndzo, 15.04.14 17:37
    • Replies: 3
    • Views: 18,090
    15.04.14 18:09 Go to last post
  13. Missing General and Soldiers

    I sent a general and 200 Soldiers to the adventure Stealing from the rich 2 hours ago and they have not arrived

    Started by Kuriko, 14.04.14 17:28
    • Replies: 3
    • Views: 9,268
    14.04.14 23:31 Go to last post
  14. Kicked out of game

    I'm on premium and was on my own adventure with ls buyer, as well as joined the ls of another player's adventure during a special event, and the game...

    Started by King-Fero, 14.04.14 21:14
    • Replies: 5
    • Views: 22,109
    14.04.14 22:22 Go to last post
  15. Hidden Egg buff quest not registered

    Anyone else had this problem? Put my "hidden egg hunt" buff on a friend's mayor's house, but the quest is still open.

    Started by DrinkMoreMilk, 09.04.14 21:09
    2 Pages
    1 2
    • Replies: 15
    • Views: 53,135
    14.04.14 16:05 Go to last post
  16. Latest Flashplayer

    The latest flashplayer conflicts with the game. The game does not recognize the higher version and ask you to update

    Started by Chalimdur, 13.04.14 13:25
    • Replies: 1
    • Views: 3,291
    13.04.14 13:39 Go to last post
  17. Wheat max 400, but l I see higher values ?

    OK, this puzzles me. how it this possible?

    Started by AmySafeunderdark, 13.04.14 08:14
    • Replies: 3
    • Views: 5,826
    13.04.14 11:53 Go to last post
  18. no eggs

    how come I do not have a " buffs" coloumn showing in my MAYORS HOUSE? Also my friends tell me they got the first buff " hidden eggs" for 12 gc.....

    Started by Aristarkos62, 09.04.14 12:56
    • Replies: 6
    • Views: 18,589
    12.04.14 12:24 Go to last post
  19. Lootspot invitations bug

    Got a VLT adventure rtf, and invited 2 guildies to join. nothing new, done it 1000ish times befor... But my friends can't see the invite, but in...

    Started by Aurium, 29.03.14 18:49
    • Replies: 1
    • Views: 6,594
    12.04.14 12:15 Go to last post
  20. My friends invite has expired but he's avatar is locked on my adventure

    I sent an invite to Whirlwind adventure 2 days ago. his invite expired, so i sent a New one to him. he is active and said to me today that the first...

    Started by Misa, 09.04.14 17:24
    • Replies: 4
    • Views: 49,684
    12.04.14 08:24 Go to last post

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