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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,196
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,340
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,281
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,363
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,460
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,111
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Can't do Finals

    The Finals game is locked for me. It says I have to do the Semi-Finals first but I've already done the Semi Finals. The quest line shows that I've...

    Started by Schipperke, 20.06.23 12:17
    • Replies: 0
    • Views: 1,381
    Schipperke
    20.06.23 12:17 Go to last post

  2. Quest bug -" pay x task" progress reflects qty in store instead

    Hi. Weekly quest: Epidemic Sub-quest: Food supply Task: pay 7300 water from storage Task :pay 2300 bread from storage Both tasks...

    Started by ZenonSzybkoreki, 15.06.23 16:30
    • Replies: 4
    • Views: 13,217
    ZenonSzybkoreki
    16.06.23 05:55 Go to last post

  3. Percentage Return of footballs on adventure loot looks very wrong

    I have just sent this to support as I believe the return on advs is currently not right. Others in my guild have been discussing this too and it...

    Started by Al_The_Mighty, 12.06.23 21:33
    adventures, footballs, loot
    • Replies: 4
    • Views: 16,758
    Usermaatre
    13.06.23 20:55 Go to last post

  4. Population not increasing ...

    Hi there , I have upgraded my residences and noticed that my maximum population does not increase ... When I upgrade it said that the population...

    Started by HDMI007, 10.06.23 08:09
    • Replies: 0
    • Views: 2,554
    HDMI007
    10.06.23 08:09 Go to last post

  5. Game stuck on Loading Screen

    Since 2023-05-06 the game is stuck on the Loading Screen with several errors in the Browser Console: WebGL warning: clientWaitSync:...

    Started by Bodolfo, 09.05.23 03:10
    2 Pages •
    1 2
    • Replies: 12
    • Views: 40,212
    Usermaatre
    10.06.23 06:59 Go to last post

  6. Round 16 dissapeared overnight

    Hello My round 16 dissapeared overnight, never got to finish it. Its just gone, and my quest log says it's not finished. So im now stuck in the...

    Started by Wi1liam, 09.06.23 04:19
    • Replies: 0
    • Views: 2,786
    Wi1liam
    09.06.23 04:19 Go to last post

  7. What a shambles

    Are you kidding me, after the fiasco of the guild vote which just ended, you expect us to vote for another Friary. You have no shame

    Started by DorotheusII, 08.06.23 06:38
    • Replies: 1
    • Views: 4,310
    lordloocan
    08.06.23 11:07 Go to last post

  8. Explorers bring 0 footballs?

    Hi, I have my egg tree running and just had 85 explorers return and no footballs. The first batch for explorers did return footballs but not this...

    Started by polarbarez, 06.06.23 18:10
    • Replies: 1
    • Views: 3,826
    polarbarez
    06.06.23 18:14 Go to last post

  9. Whirlwind invites

    When the co-op Whirlwind was originally added to the game there was a minimum level at which you could accept any invites to this co-op. Players...

    Started by DorotheusII, 24.05.23 08:11
    • Replies: 1
    • Views: 4,895
    lordloocan
    24.05.23 08:36 Go to last post

  10. Question Mma 1-up

    Hi all, So I have my MMA finally skilled up to 1-UP as I wanted. It works all good and well in adventures but for some reason its not triggering...

    Started by NiceDude, 21.05.23 11:55
    • Replies: 2
    • Views: 5,820
    NiceDude
    22.05.23 14:31 Go to last post

  11. Question Weird account mixup FB and Uplay

    Hello, today I got scared that I lost everything because I tried to login and I just entered my uplay account details and it started me lvl1... ...

    Started by Raistling, 12.04.23 07:56
    • Replies: 8
    • Views: 20,083
    nitro912gr
    22.05.23 13:25 Go to last post

  12. Exclamation Decoration Buildings Task issue

    Hi all, Need some help with the quest mentioned in the title. Its asking 'Build 5 decorations' to complete. I have built 6. Image attached shows...

    Started by ZipJoint, 20.05.23 10:04
    1 Attachment(s)
    • Replies: 2
    • Views: 1,286
    ZipJoint
    20.05.23 18:46 Go to last post

  13. Numpty's did it again

    Friary is locked for players who brought one in the past. Intelligence is defined as the ability to solve problems part of this is to learn from...

    Started by DorotheusII, 18.05.23 07:14
    • Replies: 6
    • Views: 5,293
    lordloocan
    19.05.23 10:47 Go to last post

  14. Slow load, no chat

    What's up with the game? Even home page loads slow, and chat is missing. No lights who's online either. Was ok in the morning. Using Firefox,...

    Started by Norton_C, 26.04.23 16:13
    5 Pages •
    1 2 3 ... 5
    • Replies: 45
    • Views: 49,034
    Usermaatre
    16.05.23 08:37 Go to last post

  15. chat problem

    I was just on the american server, seemed to be working ok, but then chat stopped working. Came over to the euro server and no chat, had a refresh...

    Started by andi13, 12.05.23 13:45
    • Replies: 4
    • Views: 2,481
    Usermaatre
    16.05.23 08:36 Go to last post

  16. Bugged new Provision House skin

    So, the new Provision Skin, that I applied to my RPH, has frozen production! Nothing is being produced, at all. Cleared cache, removed cookies,...

    Started by BlackHeat, 11.05.23 08:44
    2 Attachment(s)
    • Replies: 4
    • Views: 4,469
    BlackHeat
    12.05.23 13:19 Go to last post

  17. broken scroll bar in loot mail

    Todays update broke the scroll bar in loot mail. I can't scroll left or right, I only see the uninteresting middle part of my loot, not the variable...

    Started by Innit, 10.05.23 10:36
    • Replies: 2
    • Views: 9,761
    BB_Trafffer
    11.05.23 09:20 Go to last post

  18. total freeze

    hi, is anyone experiencing the regular lock up/game freeze, and having no alternative, but to reboot, I'm sorry, I'm not a negative person , but does...

    Started by Russellfire366, 05.05.23 23:49
    • Replies: 1
    • Views: 6,774
    BB_Trafffer
    08.05.23 09:02 Go to last post

  19. Playing on mac

    So I won't be able to play until you guys come up with a mac-supported version of the game? Why didn't you tell us that before? All this time and...

    Started by jonahs_c, 18.12.20 15:18
    8 Pages •
    1 2 3 ... 8
    • Replies: 79
    • Views: 109,476
    sandra555
    04.05.23 12:48 Go to last post

  20. Issue with login: both async and sync fetching of the wasm failed

    Hello Settlers! Some of you might be aware of the following issue: If you experience this issue, then please take a screenshot of both the...

    Started by BB_Trafffer, 04.05.23 09:50
    • Replies: 0
    • Views: 441,978
    BB_Trafffer
    04.05.23 09:50 Go to last post
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