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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 62,077
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 241,418
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,516,238
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 210,006
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 900,729
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 208,962
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. gift offer bugged

    A mate of my send me some gift offers for the buff to put on his workyard, but i can´t press the accept bottom in the mail...

    Started by NeedBread, 16.02.14 08:51
    • Replies: 5
    • Views: 10,493
    NeedBread
    17.02.14 13:15 Go to last post

  2. Adventure invite does not return after 8hrs

    I invited a friend to adventure last night but for whatever reason he did not get online. After 8hrs I should have been able to invite someone...

    Started by Gavona, 16.02.14 11:21
    • Replies: 1
    • Views: 11,689
    Iolanthe
    16.02.14 12:58 Go to last post

  3. Daily Quest: Debts

    Hi, I have had this quest a few times now and, every single one, I have found the wording to be somewhat misleading. A lot of fellow guildies have...

    Started by Nimurian, 31.05.13 15:57
    daily quest, debts, golden brew, misleading text
    • Replies: 2
    • Views: 4,892
    PChamps
    16.02.14 09:18 Go to last post

  4. Cant produce anything from collectible in mayor house

    Is it a known bug, that in my collections tab in mayor house my production of wheat deposit froze on 5 mins and i cant press and do anything exept...

    Started by wojtasson, 13.02.14 12:52
    • Replies: 2
    • Views: 17,655
    wojtasson
    14.02.14 23:37 Go to last post

  5. No new quest for searching collectibles

    I didn't get a new quest for searching collectibles this morning. Yesterday, at about 10 p.m. I've finished the second one of that day. Does anyone...

    Started by Cheetahke, 14.02.14 07:30
    • Replies: 0
    • Views: 2,472
    Cheetahke
    14.02.14 07:30 Go to last post

  6. Cursor (focus) lost when writing a mail (new interface)

    Occasionally the cursor gets lost while writing a mail (reply); like what also happens in chatbox when typing there - a focus loss when friends list...

    Started by SmurfAsH, 13.02.14 12:38
    • Replies: 0
    • Views: 10,993
    SmurfAsH
    13.02.14 12:38 Go to last post

  7. "Fixed" Weak Point Potion and Ranged Support

    This is taken direct from test forum, but its relevant on live server, as I noticed this week.. "Since the "fix" of the wpps and the RS because...

    Started by Thejollyone, 09.02.14 13:52
    • Replies: 8
    • Views: 87,292
    Jim_B
    11.02.14 18:47 Go to last post

  8. [chat] whisper lines order get scramble and sometimes content gets mixed

    When whispering and after several lines, back and forth from me and other user, the lines order get scrambled, content of 1 whisper with more than...

    Started by furryfury, 10.02.14 00:06
    chat bug
    • Replies: 0
    • Views: 8,052
    furryfury
    10.02.14 00:06 Go to last post

  9. Quest "A Challenge" Text/Reward difference

    On the quest completed screen for the quest "A Challenge" it states that the reward is a decoration item, a flower bed, but the rewards do not...

    Started by susie5, 08.02.14 18:47
    • Replies: 2
    • Views: 8,761
    susie5
    09.02.14 08:52 Go to last post

  10. SFTR bug/glitch/issue

    I have had a longstanding issue with SFTR gen placement for the top right sector. many of the guides have gen placement for the 3 camps high...

    Started by minion79, 08.02.14 13:14
    • Replies: 2
    • Views: 7,043
    minion79
    08.02.14 18:48 Go to last post

  11. MSE message (maybe other adventures also happens)

    Problem: When I use Ranged Suport or WPP´s on the leader and kill the camp, this messages show up: I´ve used RS and WPP in many diferent...

    Started by gajodoporto, 08.02.14 14:12
    • Replies: 2
    • Views: 4,326
    King-Fero
    08.02.14 17:32 Go to last post

  12. I cant log in to Test server.

    So. I can log in to the game server, but NOT the Test server. So hence I cant report it in the Test server Forum. This is getting silly now, this...

    Started by Slayerbruce, 08.02.14 10:18
    • Replies: 0
    • Views: 3,099
    Slayerbruce
    08.02.14 10:18 Go to last post

  13. Game crashes all other open tabs , like video, and such

    While loading up , game meta probably goes pretty high and crashes a Flash Player , Java and software things like that. Some yours explanation ,...

    Started by DrBoom, 07.02.14 18:56
    • Replies: 1
    • Views: 18,662
    minion79
    07.02.14 22:33 Go to last post

  14. i cannot spend any books on skill of explorer and geologist?

    i dont know why i am not able to spend any books on skills of my explorer and geologist... it says that you require 5 books in lower levels and i...

    Started by queenquak, 07.02.14 17:16
    • Replies: 3
    • Views: 47,736
    MOD_Daz
    07.02.14 18:09 Go to last post

  15. Smile Pinewood forester and cutter

    Hi. I have 4 pinewood forester and 10 pinewood cutter buildings. This makes pine tree production at -4k at the economy overview, and, as a result,...

    Started by urimus, 06.02.14 21:15
    • Replies: 2
    • Views: 7,689
    urimus
    07.02.14 00:28 Go to last post

  16. Smile General walks on the water

    Hi. I dont know if this is supposed to be, but general in one moment when he is attacking walks on the water. Maybe there is not "deep" of...

    Started by urimus, 04.02.14 14:56
    1 Attachment(s)
    • Replies: 4
    • Views: 4,352
    minion79
    06.02.14 00:41 Go to last post

  17. the bandit nightmare quest

    i have the quest earn 10000 from epic adventures, and it is not crediting them when i get coins. is this a bug, how can i finish quest

    Started by arrakis, 24.01.14 00:00
    • Replies: 5
    • Views: 9,665
    tabman
    01.02.14 00:10 Go to last post

  18. Invisible banner

    Few days ago something like that appear in my web browser. Its appear only on Settlers homepage and in-game (not for example here in forums or any...

    Started by Zvjerko, 29.01.14 14:33
    2 Attachment(s)
    • Replies: 1
    • Views: 7,768
    PChamps
    29.01.14 16:28 Go to last post

  19. unemployed settlers bug

    Hello! I have a question! I noticed that the number of workers decreases, even if all the buildings are ok! Is this normal? Shortly before, their...

    Started by Nuzaietz, 17.11.13 17:39
    3 Pages •
    1 2 3
    deep well, population, production 2 Attachment(s)
    • Replies: 28
    • Views: 35,674
    Fexno
    28.01.14 08:23 Go to last post

  20. Exclamation Major House - collection - production

    Hi! Here is a little problem to solve. My production of buff (Major house) Potion of Endless Energy is not producing. Production started, but 30...

    Started by Marijan9100, 27.01.14 01:13
    • Replies: 2
    • Views: 5,982
    Marijan9100
    27.01.14 11:57 Go to last post
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