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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,600
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,930
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,405
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,632
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,563
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,358
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry Maintenance

    Unable to login. Connection failed. Have cleared cache. Had the same issue 12 hours ago. Will lose the continuity of my daily bonus if I cannot login...

    Started by John13Brown, 09.04.14 01:18
    13 Pages •
    1 2 3 ... 13
    • Replies: 129
    • Views: 188,555
    Fexno
    09.04.14 09:05 Go to last post

  2. Max resources = Ecomony window error

    I have been frustrated for a while now with this bug. When ever I fill up my storage to the max the economy window does not reflect this when it...

    Started by Bugglesx, 08.04.14 12:24
    • Replies: 6
    • Views: 3,870
    Durin_d
    09.04.14 07:58 Go to last post

  3. Undefined Text: Explorer on Long Adv Search

    I've just sent out a 'Savage Scout' on a long adventure search, and noticed it says "Undefined Text": I know this was recently an issue on the...

    Started by Jamdoggy, 08.04.14 14:06
    • Replies: 3
    • Views: 29,541
    Jamdoggy
    08.04.14 18:24 Go to last post

  4. Save the Christmas Feast - started only today and cannot play

    I have started and old adventure that I have found in my Star MEnu - "Save the Christmas Feast". I have sent my army there however I cannot deploy...

    Started by czezz, 05.04.14 10:01
    2 Pages •
    1 2
    • Replies: 11
    • Views: 20,047
    Nogbad
    07.04.14 23:11 Go to last post

  5. where are the buttons on startpage?

    i miss the buttons on te start page see print screen http://prntscr.com/36phtd

    Started by rativo, 03.04.14 19:17
    • Replies: 8
    • Views: 18,794
    BB_Ravel
    07.04.14 10:06 Go to last post

  6. Moved: Geologist's Two in One skills are practically not working

    Geologist's Two in One skills are practically not working. It's actually penalizing the way it's (not) working atm. That extra deposit is never...

    Started by SmurfAsH, 04.03.15 09:46
    • Replies: -
    • Views: -
    SmurfAsH
    07.04.14 08:01 Go to last post

  7. Thumbs down Buff has a Bug

    :eek::rolleyes: My Hunters Contest Buff only lasted an hour and a half, when it should be 6 hours!!!:( Why??? (7/4/2014)

    Started by mysteriousmolly, 07.04.14 00:56
    mysteriousmolly 1 Attachment(s)
    • Replies: 0
    • Views: 3,453
    mysteriousmolly
    07.04.14 00:56 Go to last post

  8. General Placement Blocked by Roads

    Hi, I'm Currently doing a CLT and wish to place my general as featured in this (http://i.imgur.com/otm3NiZ.jpg) (Marked as X19) but cannot place...

    Started by Hmonkey, 05.04.14 16:21
    • Replies: 6
    • Views: 7,312
    Durin_d
    06.04.14 19:52 Go to last post

  9. Game wont load

    Got kicked from the game and cant log back in. And thats exactly at 00:30 UK time..any explanation?

    Started by wojtasson, 26.09.13 23:38
    31 Pages •
    1 2 3 ... 31
    2 Attachment(s)
    • Replies: 302
    • Views: 403,124
    SmurfAsH
    06.04.14 15:51 Go to last post

  10. Adventure slot stuck with inactive player for more than 12h

    8h period doesn;t work. I have invited a player to adventure but he went offline after that. More than 12h have passed now and the slot is still not...

    Started by Drusek, 06.04.14 11:04
    • Replies: 1
    • Views: 8,756
    Fexno
    06.04.14 12:47 Go to last post

  11. Question medipack mission

    i have a mission to use a medipack on a dead general, and i didn't doit before clearing my island. How can i do it now or cancel it? If i use one...

    Started by jubuti, 04.04.14 19:54
    medipack, mission
    • Replies: 1
    • Views: 18,934
    SmurfAsH
    04.04.14 21:06 Go to last post

  12. Bought some gems, now can't get into game

    Its been 9 hours now, and all I got was a reply saying that "This zone can appear if there is some payment process in place. We have removed the...

    Started by CMHSE, 27.03.14 12:56
    • Replies: 7
    • Views: 9,331
    BB_Ravel
    04.04.14 13:56 Go to last post

  13. Please fix the lag on chat tabs

    since last maintenance this is more annoying each day I have to endure it :( The scrolls have gone weird and switching between chats is so...

    Started by Thejollyone, 28.03.14 21:22
    2 Pages •
    1 2
    • Replies: 19
    • Views: 67,645
    ArjanWeijts
    04.04.14 10:57 Go to last post

  14. Exclamation Premium bonus on buffs

    It doesn't seem to work anymore after the maintenance.

    Started by Wreckless-, 27.03.14 09:30
    2 Pages •
    1 2
    • Replies: 11
    • Views: 12,805
    Dragavon
    03.04.14 07:11 Go to last post

  15. cant login

    get this all the times i tried to login Error A general error has occurred. Please refresh the page and try again. OK and i tried...

    Started by jonathane, 02.04.14 22:46
    • Replies: 2
    • Views: 9,947
    Fexno
    03.04.14 06:57 Go to last post

  16. SSL secured data transfer

    There is mentioning on the login page that all data transferred between game client running on our browser and the servers is secured with SSL....

    Started by Durin_d, 02.04.14 21:36
    • Replies: 0
    • Views: 3,298
    Durin_d
    02.04.14 21:36 Go to last post

  17. syntax error

    see printscreen http://prntscr.com/36ew5d

    Started by rativo, 02.04.14 18:25
    • Replies: 1
    • Views: 9,215
    needtoplay
    02.04.14 18:31 Go to last post

  18. Medipack (The General was defeated)

    The quest "The General was defeated" states "Use 1 Medipack buff on any of your own buildings" , Considering that we do not, as yet, have a hospital...

    Started by sneekial, 31.03.14 16:14
    • Replies: 1
    • Views: 19,652
    stefanceltare
    31.03.14 22:26 Go to last post

  19. Endless Copper Mine on a Quality Copper Mineshaft

    I've done a search on these forums for "Endless Copper Mine" and for "Quality Copper Mineshafts" but cannot see anyone else mentioning this "bug" so...

    Started by Carled, 31.03.14 11:39
    • Replies: 5
    • Views: 63,934
    stefanceltare
    31.03.14 21:52 Go to last post

  20. Test server has 2 versions going on

    We have been directed via the News page to go to the test server on numerous occasions, but I have to report that there appears to be 2 different...

    Started by Thejollyone, 31.03.14 18:34
    • Replies: 1
    • Views: 9,027
    Jim_B
    31.03.14 18:39 Go to last post
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