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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,362
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,365
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,734
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,674
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,175
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Scouts and explorers not finding ANY granite on medium searches.

    I have the following scouts and explorers, I am doing medium treasure searches, which means between 3 and 4 per day and all I am getting is marble...

    Started by RabidGerbil, 25.01.14 22:54
    2 Pages
    1 2
    • Replies: 13
    • Views: 30,046
    23.03.14 10:22 Go to last post
  2. U Play

    Hello.... I had a problem in the game, i am completing the tasks but i am not able to get the rewards. Ex- I ha gotten a task of...

    Started by TheCroods, 20.03.14 15:21
    • Replies: 1
    • Views: 8,315
    20.03.14 15:23 Go to last post
  3. 60 days and my generals is not fix it?!!?!?

    i send tiket ([Ticket#UK-2013122811000032]) write to support,and wait.... wait now is 60 days pls fix my general thay dont want to come back ...

    Started by ddoo99ad, 14.02.14 16:59
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 25,597
    20.03.14 11:37 Go to last post
  4. Barracks not training troops (but appears to)

    I loaded my nightly queue into my last night and went to bed with the queue nice and full and woke up to the same amount of troops as I had last...

    Started by Lamon, 16.03.14 08:36
    • Replies: 4
    • Views: 18,924
    19.03.14 04:09 Go to last post
  5. Look out for the tools - Bug?

    I have stalled when trying to complete this quest, all production for coal shows stop but it will not change in the quest window. Any ideas...

    Started by ibolly, 18.03.14 15:50
    • Replies: 1
    • Views: 3,691
    18.03.14 18:00 Go to last post
  6. Stuck on the "Coins on the street" quest

    I have had this quest listed for some time now. I completed the quest very early on, and received the coins, but the quest list has not acknowledged...

    Started by Forest_79, 18.03.14 03:36
    • Replies: 0
    • Views: 29,791
    18.03.14 03:36 Go to last post
  7. Arrow Quest Wild Mary

    I'm on the Wild Mary quest. At the bosscamp, my units first attack Wild Mary instead of her little soldiers. I'm losing units like they are candy in...

    Started by Methuus, 16.03.14 12:03
    • Replies: 7
    • Views: 30,003
    18.03.14 01:52 Go to last post
  8. Placing QMG can block workyards and puts them to sleep

    Since last update, the home landing zones and QMG behaviour seems to have changed. Mostly for the better, but today I noticed this ...

    Started by Jim_B, 17.03.14 22:58
    • Replies: 1
    • Views: 23,376
    18.03.14 01:41 Go to last post
  9. Settlere missing and no one produced

    This might help to understand what happened: http://forum.thesettlersonline.com/threads/27617-INFO-No-new-settlers-population-count After...

    Started by Paraipan, 13.03.14 05:23
    12 Pages
    1 2 3 ... 12
    • Replies: 112
    • Views: 482,331
    17.03.14 21:36 Go to last post
  10. I can not buffs barcks

    I am not shore am I doing something wrong or it is a bug. I have to finish quest, in menu it shows that I have 10 trained solders and in order to...

    Started by hesperidianblue, 17.03.14 07:59
    buff, solders
    • Replies: 2
    • Views: 12,774
    17.03.14 09:22 Go to last post
  11. Failed retreat cost me Level 50 secluded experiments quests completion

    While I am aware that BB do not support blocks, do I have a case for complaint on this one? Almost finished SE for the first time, working to the...

    Started by minion79, 14.03.14 22:50
    • Replies: 4
    • Views: 28,859
    15.03.14 15:24 Go to last post
  12. Cauldrons In the Sea

    this is 2nd time this has happened of witch of the swamp, cauldron not on the island, but way below in the sea

    Started by MarkG, 07.03.14 00:06
    • Replies: 5
    • Views: 11,266
    15.03.14 00:20 Go to last post
  13. Im missing collecting quest

    I suppose to receive a Collecting Quest, there are herbs there are scarecrows but there`s no Quest for related collectibles.

    Started by DrBoom, 14.03.14 17:57
    • Replies: 1
    • Views: 4,273
    14.03.14 18:18 Go to last post
  14. Chat lagging and/or re-aligning since maintenance

    Had a few probs today since the update whereby the chat tabs dont update, or they repeat themselves multiple times etc... Ive had to click through...

    Started by Thejollyone, 13.03.14 16:31
    • Replies: 4
    • Views: 12,926
    13.03.14 16:52 Go to last post
  15. [INFO] No new settlers / population count

    Please read this post: Information related to the population (http://forum.thesettlersonline.com/threads/27622-Information-related-to-the-population)...

    Started by Fexno, 13.03.14 09:14
    • Replies: 0
    • Views: 750,405
    13.03.14 09:14 Go to last post
  16. Exclamation "Server Call Failed", sometimes every few minutes!?

    There's no way to play like this. What can be done to fix the problem? Thank you.

    Started by Hun_33301, 22.02.14 18:45
    2 Pages
    1 2
    • Replies: 12
    • Views: 74,958
    13.03.14 00:07 Go to last post
  17. Buiiding licences.

    I have noticed that it costs me 1 building licence to put up a new building or mine, yet when a mine is exhausted and I demolish it I don't get the...

    Started by GaganSandrider, 02.03.14 10:50
    • Replies: 6
    • Views: 5,832
    10.03.14 21:11 Go to last post
  18. Thumbs down Army disappeared

    i finished the adventure ''dark priests'' and send my army back home. BUT the 3 generals came back with only 100 units(soldiers).. the other...

    Started by seshmasmenos, 08.03.14 19:23
    • Replies: 1
    • Views: 10,973
    08.03.14 19:41 Go to last post
  19. Server Maintenance [Newfoundland]

    3 hours have passed since the maintenance end time was scheduled. Am I the only one having trouble signing back on or are there others too? If the...

    Started by StealthElf, 06.03.14 09:11
    downtime, maintenance, server
    • Replies: 2
    • Views: 14,721
    07.03.14 12:01 Go to last post
  20. Mother love

    I was following Killste's guide for the block in Mother Love. Everything seemed to be working fine. The 1r block finished and went home. The...

    Started by Broadfoots, 03.03.14 10:58
    • Replies: 3
    • Views: 17,452
    03.03.14 16:28 Go to last post

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