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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,586
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,926
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,395
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,614
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,555
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,344
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Placing QMG can block workyards and puts them to sleep

    Since last update, the home landing zones and QMG behaviour seems to have changed. Mostly for the better, but today I noticed this ...

    Started by Jim_B, 17.03.14 22:58
    • Replies: 1
    • Views: 22,600
    Kris3457
    18.03.14 01:41 Go to last post

  2. Settlere missing and no one produced

    This might help to understand what happened: http://forum.thesettlersonline.com/threads/27617-INFO-No-new-settlers-population-count After...

    Started by Paraipan, 13.03.14 05:23
    12 Pages •
    1 2 3 ... 12
    2 Attachment(s)
    • Replies: 112
    • Views: 481,508
    Zotamedu
    17.03.14 21:36 Go to last post

  3. I can not buffs barcks

    I am not shore am I doing something wrong or it is a bug. I have to finish quest, in menu it shows that I have 10 trained solders and in order to...

    Started by hesperidianblue, 17.03.14 07:59
    buff, solders
    • Replies: 2
    • Views: 12,733
    hesperidianblue
    17.03.14 09:22 Go to last post

  4. Failed retreat cost me Level 50 secluded experiments quests completion

    While I am aware that BB do not support blocks, do I have a case for complaint on this one? Almost finished SE for the first time, working to the...

    Started by minion79, 14.03.14 22:50
    • Replies: 4
    • Views: 28,822
    PChamps
    15.03.14 15:24 Go to last post

  5. Cauldrons In the Sea

    this is 2nd time this has happened of witch of the swamp, cauldron not on the island, but way below in the sea

    Started by MarkG, 07.03.14 00:06
    1 Attachment(s)
    • Replies: 5
    • Views: 11,235
    The_Sarmatian
    15.03.14 00:20 Go to last post

  6. Im missing collecting quest

    I suppose to receive a Collecting Quest, there are herbs there are scarecrows but there`s no Quest for related collectibles.

    Started by DrBoom, 14.03.14 17:57
    • Replies: 1
    • Views: 4,182
    DrBoom
    14.03.14 18:18 Go to last post

  7. Chat lagging and/or re-aligning since maintenance

    Had a few probs today since the update whereby the chat tabs dont update, or they repeat themselves multiple times etc... Ive had to click through...

    Started by Thejollyone, 13.03.14 16:31
    • Replies: 4
    • Views: 12,780
    Thejollyone
    13.03.14 16:52 Go to last post

  8. [INFO] No new settlers / population count

    Please read this post: Information related to the population (http://forum.thesettlersonline.com/threads/27622-Information-related-to-the-population)...

    Started by Fexno, 13.03.14 09:14
    • Replies: 0
    • Views: 750,098
    Fexno
    13.03.14 09:14 Go to last post

  9. Exclamation "Server Call Failed", sometimes every few minutes!?

    There's no way to play like this. What can be done to fix the problem? Thank you.

    Started by Hun_33301, 22.02.14 18:45
    2 Pages •
    1 2
    • Replies: 12
    • Views: 74,885
    SmurfAsH
    13.03.14 00:07 Go to last post

  10. Buiiding licences.

    I have noticed that it costs me 1 building licence to put up a new building or mine, yet when a mine is exhausted and I demolish it I don't get the...

    Started by GaganSandrider, 02.03.14 10:50
    • Replies: 6
    • Views: 5,785
    PChamps
    10.03.14 21:11 Go to last post

  11. Thumbs down Army disappeared

    i finished the adventure ''dark priests'' and send my army back home. BUT the 3 generals came back with only 100 units(soldiers).. the other...

    Started by seshmasmenos, 08.03.14 19:23
    • Replies: 1
    • Views: 10,955
    Dorotheus
    08.03.14 19:41 Go to last post

  12. Server Maintenance [Newfoundland]

    3 hours have passed since the maintenance end time was scheduled. Am I the only one having trouble signing back on or are there others too? If the...

    Started by StealthElf, 06.03.14 09:11
    downtime, maintenance, server
    • Replies: 2
    • Views: 14,323
    Muffen
    07.03.14 12:01 Go to last post

  13. Mother love

    I was following Killste's guide for the block in Mother Love. Everything seemed to be working fine. The 1r block finished and went home. The...

    Started by Broadfoots, 03.03.14 10:58
    • Replies: 3
    • Views: 17,430
    Chlup
    03.03.14 16:28 Go to last post

  14. importand pinewood quest problem

    in "importand pinewood quest" asks to have at least 0 / 12 hours pinewood 0 / 12 hours pinewood deposits 360 / 12 hours pinewood planks i...

    Started by ace71, 24.11.12 08:09
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 14
    • Views: 109,664
    rakker_fr
    01.03.14 13:55 Go to last post

  15. premium time

    bought 12600 gems on mega sale that just finished, bought 30 days prem time but it has only put 2 days up in bar,28days worth missing. sent tiket to...

    Started by chelseamick, 22.02.14 21:34
    • Replies: 9
    • Views: 38,848
    chelseamick
    27.02.14 13:45 Go to last post

  16. Can't trade directly with friends

    heloo i have a problem i cant do direct trade even to friends that had been added a weak latter it says i have to wait 24 h ........ whats that?

    Started by prince_persia, 27.02.14 04:11
    • Replies: 1
    • Views: 12,108
    SmurfAsH
    27.02.14 10:12 Go to last post

  17. bug in improved silo

    ha i cant log in anymore . i bought one improved silo an build it in sec 3 now i can not log in any more please help loggin name kantic21

    Started by kantic21, 27.02.14 08:06
    • Replies: 1
    • Views: 10,460
    BB_Ravel
    27.02.14 09:45 Go to last post

  18. Red face Old bugs, coming back to haunt me...

    I am currently haunted by the militia quest "kill a bandit camp with 50 militia or more" quest. It continually pops up saying Quest Completed, i...

    Started by AkaManah1, 27.02.14 04:01
    • Replies: 0
    • Views: 3,319
    AkaManah1
    27.02.14 04:01 Go to last post

  19. Coal Deposits??

    I have sent my geologist out several times to find coal deposits, each time he returns I get the message " coal deposit not found as you already have...

    Started by CoolCustomer, 26.02.14 14:50
    • Replies: 5
    • Views: 6,059
    AkaManah1
    27.02.14 03:44 Go to last post

  20. Mayor house production and follow-up adventure quest

    Mayor house production The time doesn't count down as usually, it has been stuck at 20 min for drill sergant Skunk for 3 days now. I haven't try...

    Started by julka20, 25.02.14 18:35
    • Replies: 3
    • Views: 9,091
    Vodkat
    25.02.14 20:12 Go to last post
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