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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,955
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,185
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,428
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,727
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,862
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,094
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Missing Task Bar Bug?

    Hi I have been trying to get into the game for more than a week and even support without success till now. I have been unable to play the game...

    Started by aussiemum, 20.02.14 23:22
    • Replies: 6
    • Views: 9,664
    aussiemum
    22.02.14 06:54 Go to last post

  2. Thumbs down Fix the anoying bugs

    Okay After several mails and conversation, and answers like.......we will look in to it After that I recieved never some MAIL back from YOU GUYS!!!...

    Started by Clickalot, 21.02.14 07:57
    • Replies: 0
    • Views: 2,847
    Clickalot
    21.02.14 07:57 Go to last post

  3. Flash Reports

    Daily I receive reports from Chrome-Flash - just 1 example (related to mail-box - started since today) Chrome - Flash player report = Action...

    Started by Gamla, 21.02.14 04:47
    flash, mail, technical issues
    • Replies: 1
    • Views: 11,845
    Fexno
    21.02.14 07:15 Go to last post

  4. recruiting more troops

    barracks will not let me recruit more troops while on adventure av got generals on adventure island and at home please explain

    Started by hisenberg48, 13.02.14 12:37
    • Replies: 3
    • Views: 8,226
    JohnTheViking
    20.02.14 21:07 Go to last post

  5. Exclamation Can't log on Test Server

    Hi I've been trying to log on to test server for several days and i receive a message telling me to refresh page cause a general error has...

    Started by MaryPoppins, 20.02.14 12:41
    1 Attachment(s)
    • Replies: 2
    • Views: 5,315
    MaryPoppins
    20.02.14 12:50 Go to last post

  6. Cancelled trade goods disappeared

    I have submitted this to support... I had 4 lots of 1k granite up on TO for Nords. I sold 3 and cancelled the last. The last 1k granite was not...

    Started by Thejollyone, 17.02.14 14:20
    • Replies: 1
    • Views: 7,168
    Garth2079
    20.02.14 04:29 Go to last post

  7. Trade offers in mail

    Since the new mail-Interface. The problem: You can delete trade offers from teammates. I was deleting all mine attack-reports, while a team mate...

    Started by Orca45, 15.02.14 12:33
    • Replies: 2
    • Views: 14,452
    Krapinec
    19.02.14 19:16 Go to last post

  8. Double buffing

    Pick up any productivity buff. Buildings get lighter that can be buffed. Take a buff on any building. Buildings get them normal tone, and get lighter...

    Started by Brankovics, 18.02.14 13:52
    • Replies: 5
    • Views: 17,521
    SmurfAsH
    18.02.14 22:04 Go to last post

  9. Preview Post messes up case-sensitive BB-codes

    Letters in uppercase gets formated to lowercase so breaks the code. Try to Preview a row like.. ::R::R + ::M::M + ::S::S + ::E::E + ::B::B +...

    Started by SmurfAsH, 18.02.14 11:46
    • Replies: 1
    • Views: 9,007
    Fexno
    18.02.14 12:10 Go to last post

  10. gift offer bugged

    A mate of my send me some gift offers for the buff to put on his workyard, but i can´t press the accept bottom in the mail...

    Started by NeedBread, 16.02.14 08:51
    • Replies: 5
    • Views: 11,313
    NeedBread
    17.02.14 13:15 Go to last post

  11. Adventure invite does not return after 8hrs

    I invited a friend to adventure last night but for whatever reason he did not get online. After 8hrs I should have been able to invite someone...

    Started by Gavona, 16.02.14 11:21
    • Replies: 1
    • Views: 15,670
    Iolanthe
    16.02.14 12:58 Go to last post

  12. Daily Quest: Debts

    Hi, I have had this quest a few times now and, every single one, I have found the wording to be somewhat misleading. A lot of fellow guildies have...

    Started by Nimurian, 31.05.13 15:57
    daily quest, debts, golden brew, misleading text
    • Replies: 2
    • Views: 6,140
    PChamps
    16.02.14 09:18 Go to last post

  13. Cant produce anything from collectible in mayor house

    Is it a known bug, that in my collections tab in mayor house my production of wheat deposit froze on 5 mins and i cant press and do anything exept...

    Started by wojtasson, 13.02.14 12:52
    • Replies: 2
    • Views: 158,192
    wojtasson
    14.02.14 23:37 Go to last post

  14. No new quest for searching collectibles

    I didn't get a new quest for searching collectibles this morning. Yesterday, at about 10 p.m. I've finished the second one of that day. Does anyone...

    Started by Cheetahke, 14.02.14 07:30
    • Replies: 0
    • Views: 3,875
    Cheetahke
    14.02.14 07:30 Go to last post

  15. Cursor (focus) lost when writing a mail (new interface)

    Occasionally the cursor gets lost while writing a mail (reply); like what also happens in chatbox when typing there - a focus loss when friends list...

    Started by SmurfAsH, 13.02.14 12:38
    • Replies: 0
    • Views: 89,795
    SmurfAsH
    13.02.14 12:38 Go to last post

  16. "Fixed" Weak Point Potion and Ranged Support

    This is taken direct from test forum, but its relevant on live server, as I noticed this week.. "Since the "fix" of the wpps and the RS because...

    Started by Thejollyone, 09.02.14 13:52
    • Replies: 8
    • Views: 161,363
    Jim_B
    11.02.14 18:47 Go to last post

  17. [chat] whisper lines order get scramble and sometimes content gets mixed

    When whispering and after several lines, back and forth from me and other user, the lines order get scrambled, content of 1 whisper with more than...

    Started by furryfury, 10.02.14 00:06
    chat bug
    • Replies: 0
    • Views: 15,790
    furryfury
    10.02.14 00:06 Go to last post

  18. Quest "A Challenge" Text/Reward difference

    On the quest completed screen for the quest "A Challenge" it states that the reward is a decoration item, a flower bed, but the rewards do not...

    Started by susie5, 08.02.14 18:47
    • Replies: 2
    • Views: 13,153
    susie5
    09.02.14 08:52 Go to last post

  19. SFTR bug/glitch/issue

    I have had a longstanding issue with SFTR gen placement for the top right sector. many of the guides have gen placement for the 3 camps high...

    Started by minion79, 08.02.14 13:14
    • Replies: 2
    • Views: 7,941
    minion79
    08.02.14 18:48 Go to last post

  20. MSE message (maybe other adventures also happens)

    Problem: When I use Ranged Suport or WPP´s on the leader and kill the camp, this messages show up: I´ve used RS and WPP in many diferent...

    Started by gajodoporto, 08.02.14 14:12
    • Replies: 2
    • Views: 5,099
    King-Fero
    08.02.14 17:32 Go to last post
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