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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,672
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,950
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,532
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,850
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,693
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,398
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Cursor (focus) lost when writing a mail (new interface)

    Occasionally the cursor gets lost while writing a mail (reply); like what also happens in chatbox when typing there - a focus loss when friends list...

    Started by SmurfAsH, 13.02.14 12:38
    • Replies: 0
    • Views: 17,943
    SmurfAsH
    13.02.14 12:38 Go to last post

  2. "Fixed" Weak Point Potion and Ranged Support

    This is taken direct from test forum, but its relevant on live server, as I noticed this week.. "Since the "fix" of the wpps and the RS because...

    Started by Thejollyone, 09.02.14 13:52
    • Replies: 8
    • Views: 160,222
    Jim_B
    11.02.14 18:47 Go to last post

  3. [chat] whisper lines order get scramble and sometimes content gets mixed

    When whispering and after several lines, back and forth from me and other user, the lines order get scrambled, content of 1 whisper with more than...

    Started by furryfury, 10.02.14 00:06
    chat bug
    • Replies: 0
    • Views: 15,369
    furryfury
    10.02.14 00:06 Go to last post

  4. Quest "A Challenge" Text/Reward difference

    On the quest completed screen for the quest "A Challenge" it states that the reward is a decoration item, a flower bed, but the rewards do not...

    Started by susie5, 08.02.14 18:47
    • Replies: 2
    • Views: 13,055
    susie5
    09.02.14 08:52 Go to last post

  5. SFTR bug/glitch/issue

    I have had a longstanding issue with SFTR gen placement for the top right sector. many of the guides have gen placement for the 3 camps high...

    Started by minion79, 08.02.14 13:14
    • Replies: 2
    • Views: 7,893
    minion79
    08.02.14 18:48 Go to last post

  6. MSE message (maybe other adventures also happens)

    Problem: When I use Ranged Suport or WPP´s on the leader and kill the camp, this messages show up: I´ve used RS and WPP in many diferent...

    Started by gajodoporto, 08.02.14 14:12
    • Replies: 2
    • Views: 5,057
    King-Fero
    08.02.14 17:32 Go to last post

  7. I cant log in to Test server.

    So. I can log in to the game server, but NOT the Test server. So hence I cant report it in the Test server Forum. This is getting silly now, this...

    Started by Slayerbruce, 08.02.14 10:18
    • Replies: 0
    • Views: 3,651
    Slayerbruce
    08.02.14 10:18 Go to last post

  8. Game crashes all other open tabs , like video, and such

    While loading up , game meta probably goes pretty high and crashes a Flash Player , Java and software things like that. Some yours explanation ,...

    Started by DrBoom, 07.02.14 18:56
    • Replies: 1
    • Views: 23,675
    minion79
    07.02.14 22:33 Go to last post

  9. i cannot spend any books on skill of explorer and geologist?

    i dont know why i am not able to spend any books on skills of my explorer and geologist... it says that you require 5 books in lower levels and i...

    Started by queenquak, 07.02.14 17:16
    • Replies: 3
    • Views: 86,776
    MOD_Daz
    07.02.14 18:09 Go to last post

  10. Smile Pinewood forester and cutter

    Hi. I have 4 pinewood forester and 10 pinewood cutter buildings. This makes pine tree production at -4k at the economy overview, and, as a result,...

    Started by urimus, 06.02.14 21:15
    • Replies: 2
    • Views: 12,162
    urimus
    07.02.14 00:28 Go to last post

  11. Smile General walks on the water

    Hi. I dont know if this is supposed to be, but general in one moment when he is attacking walks on the water. Maybe there is not "deep" of...

    Started by urimus, 04.02.14 14:56
    1 Attachment(s)
    • Replies: 4
    • Views: 5,158
    minion79
    06.02.14 00:41 Go to last post

  12. the bandit nightmare quest

    i have the quest earn 10000 from epic adventures, and it is not crediting them when i get coins. is this a bug, how can i finish quest

    Started by arrakis, 24.01.14 00:00
    • Replies: 5
    • Views: 11,374
    tabman
    01.02.14 00:10 Go to last post

  13. Invisible banner

    Few days ago something like that appear in my web browser. Its appear only on Settlers homepage and in-game (not for example here in forums or any...

    Started by Zvjerko, 29.01.14 14:33
    2 Attachment(s)
    • Replies: 1
    • Views: 8,792
    PChamps
    29.01.14 16:28 Go to last post

  14. unemployed settlers bug

    Hello! I have a question! I noticed that the number of workers decreases, even if all the buildings are ok! Is this normal? Shortly before, their...

    Started by Nuzaietz, 17.11.13 17:39
    3 Pages •
    1 2 3
    deep well, population, production 2 Attachment(s)
    • Replies: 28
    • Views: 538,130
    Fexno
    28.01.14 08:23 Go to last post

  15. Exclamation Major House - collection - production

    Hi! Here is a little problem to solve. My production of buff (Major house) Potion of Endless Energy is not producing. Production started, but 30...

    Started by Marijan9100, 27.01.14 01:13
    • Replies: 2
    • Views: 6,784
    Marijan9100
    27.01.14 11:57 Go to last post

  16. [Quest] Decoration buildings

    Hi, I stumbled upon a minor bug concerning the task text for the quest "Decoration buildings". I've attached at screen shot of the quest with the...

    Started by TheGokkenator, 26.01.14 19:36
    1 Attachment(s)
    • Replies: 0
    • Views: 9,890
    TheGokkenator
    26.01.14 19:36 Go to last post

  17. Third building place not available

    On building queue when two primary places are occupied, the building menu it appears full gray. So I can't construct at the third queue place. I have...

    Started by dodos_manus, 26.01.14 01:16
    • Replies: 1
    • Views: 16,376
    dodos_manus
    26.01.14 13:11 Go to last post

  18. Failed server calls

    Oh dear, had yet another one of these on sandycove, getting to be rather a habit. Seems to be happening whenever in mail or star menu, this one was...

    Started by MuffinMule, 24.01.14 01:22
    • Replies: 2
    • Views: 4,706
    Stoothefirst
    26.01.14 08:52 Go to last post

  19. Question removed dark castle not in star menu

    Hi, I removed my dark castle expecting it to return to my star menu (like most special buildings), but it never appeared. I did try a refresh but...

    Started by Obliterator2100, 25.01.14 16:07
    • Replies: 3
    • Views: 8,728
    Jim_B
    25.01.14 18:37 Go to last post

  20. Missing exhausted deposit graphics

    On loggon on yesterday I noticed my three copper deposits in sector 2 were not showing, usually they would be exhausted, so there should of been...

    Started by Larili, 17.01.14 15:32
    • Replies: 3
    • Views: 7,329
    TheBreakfastKing
    24.01.14 17:27 Go to last post
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