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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,658
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,942
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,501
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,798
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,664
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,392
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Impossible Guild Quests???

    Before I start, I would like to say I have no idea where i should have posted this, it could be posted under game suggestions, bugs(if it is a bug),...

    Started by minion79, 20.01.14 18:32
    • Replies: 7
    • Views: 11,564
    22.01.14 13:14 Go to last post
  2. Lvl 7 Provision House not getting credit

    I've built the required Provision House. It's up and running but the quest book is still showing locked and incomplete. It allows me to create buffs...

    Started by Snatch-er, 20.01.14 17:55
    • Replies: 4
    • Views: 9,866
    21.01.14 16:17 Go to last post
  3. Different numbers of troops available to different generals

    I have 4 different generals, all on my home island at present, and each shows a differing number of overall troops of each type available to assign....

    Started by Jonn_D, 18.01.14 21:26
    • Replies: 3
    • Views: 84,728
    20.01.14 21:50 Go to last post
  4. bug quest

    Fixed Graphics• https://imageshack.com/i/nbg9ehj Text•Text: quest menu tooltips need swow "gold strandard" Quest

    Started by s4bas, 20.01.14 09:24
    • Replies: 0
    • Views: 4,580
    20.01.14 09:24 Go to last post
  5. Silo Missing after Tearing down

    I tear down my silo and its not return in my Star Menu. I refresh my browser several times but it didn't appear. Do I contact to support or wait for...

    Started by teenda, 18.01.14 23:25
    • Replies: 2
    • Views: 3,451
    19.01.14 12:09 Go to last post
  6. Exclamation General won't move to new location in Adventure

    Stealing from the rich adventure. I have 2 generals to two different locations. The foot print of the new camp location is visible and...

    Started by Lord_Thomas, 19.01.14 03:56
    • Replies: 0
    • Views: 14,969
    19.01.14 03:56 Go to last post
  7. The Vote

    Hi I cant vote once I log in it kicks to the vote page but all I get is a Blank white screen

    Started by Truck, 18.01.14 03:55
    • Replies: 1
    • Views: 5,599
    19.01.14 01:29 Go to last post
  8. Missing Generals

    Today when i completed a Return To The Bandits Nest my generals wont return. I can't seem to find them anywhere, and they are not showing up in the...

    Started by Tarii, 17.01.14 20:51
    • Replies: 1
    • Views: 5,856
    18.01.14 02:03 Go to last post
  9. Missing bonuses when lvling up

    Has anyone else noticed they are not getting the gems etc reward on the lvl up screen before they move on in the game? I have noticed something wrong...

    Started by Dickie-Bird, 17.01.14 10:32
    • Replies: 0
    • Views: 3,568
    17.01.14 10:32 Go to last post
  10. Unable to create military units

    I'm trying to create some military units but when I click on any particular unit and choose to create them, the hourglass appears and is constantly...

    Started by Tombo_UK, 16.01.14 17:29
    • Replies: 1
    • Views: 20,229
    16.01.14 21:12 Go to last post
  11. Quest Bug Dark Brotherhood

    I had a quest in my for probably a week that told me to complete the dark brotherhood. Suddenly it said i completed the quest and gave me the reward....

    Started by Giddran, 15.01.14 03:48
    • Replies: 1
    • Views: 14,691
    15.01.14 14:17 Go to last post
  12. Promo window item description

    One of the promo windows for hot lemon tea states that this item is available for presents during xmas only. This could lead to people believing that...

    Started by Dorotheus, 15.01.14 13:03
    • Replies: 0
    • Views: 3,748
    15.01.14 13:03 Go to last post
  13. missing building

    Hi Last night i bought a Dark Castle(1400gc) in trade office,but when i went to place the building it did not appear.it still shows in my history...

    Started by Diablo_UK1, 11.01.14 09:47
    • Replies: 4
    • Views: 4,856
    13.01.14 14:05 Go to last post
  14. The server ta off Brazil

    Any hours that the Brazilian server ta off. Any time we're trying to get in touch with someone to inform of the problem and could not.           ...

    Started by Lord_Maou, 11.01.14 12:03
    • Replies: 1
    • Views: 8,222
    11.01.14 14:33 Go to last post
  15. [Quest] Once and for all

    13 camps left atm :confused:

    Started by Ezoo, 23.12.13 01:51
    • Replies: 1
    • Views: 11,412
    11.01.14 13:38 Go to last post
  16. Missing adventure and generals

    I was kicked out of the game last night due to a 'server zone crash'. Couldn't log back in all night and today I finally managed to get back in the...

    Started by CarinSettle, 11.01.14 12:09
    • Replies: 1
    • Views: 10,728
    11.01.14 12:44 Go to last post
  17. Unable to train troops

    My garrison isn't working properly. When I try to train new troops, I just get the hourglass and it never loads up. My adventure finishes tonight and...

    Started by WitchyNeeeet, 22.12.13 14:50
    • Replies: 7
    • Views: 16,839
    10.01.14 13:45 Go to last post
  18. Bug Mines

    I have just demolished a copper mine exhausted and an iron mine with 43 iron left this should have given me two building licences back I only got one...

    Started by Dragonman92, 27.04.12 23:15
    2 Pages
    1 2
    • Replies: 16
    • Views: 139,046
    10.01.14 13:10 Go to last post
  19. Missing presents

    Hello! My Explorers came back from the search with cca 200 hardwodd planks and 14 presents, 300 marble and 50 coins. I collected all but only find...

    Started by SpelaRo, 08.01.14 20:26
    • Replies: 1
    • Views: 4,962
    08.01.14 20:40 Go to last post
  20. Look out for tools Quest.

    I seem to be stuck on level 14,I cannot fullfill "Have production value of 0 copper for every 12 hours", my only copper mine has been shut down for...

    Started by Depalfrey, 06.01.14 22:30
    • Replies: 4
    • Views: 5,811
    08.01.14 10:54 Go to last post

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