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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,955
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,185
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,428
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,727
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,862
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,094
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. I cant log in to Test server.

    So. I can log in to the game server, but NOT the Test server. So hence I cant report it in the Test server Forum. This is getting silly now, this...

    Started by Slayerbruce, 08.02.14 10:18
    • Replies: 0
    • Views: 3,776
    Slayerbruce
    08.02.14 10:18 Go to last post

  2. Game crashes all other open tabs , like video, and such

    While loading up , game meta probably goes pretty high and crashes a Flash Player , Java and software things like that. Some yours explanation ,...

    Started by DrBoom, 07.02.14 18:56
    • Replies: 1
    • Views: 23,821
    minion79
    07.02.14 22:33 Go to last post

  3. i cannot spend any books on skill of explorer and geologist?

    i dont know why i am not able to spend any books on skills of my explorer and geologist... it says that you require 5 books in lower levels and i...

    Started by queenquak, 07.02.14 17:16
    • Replies: 3
    • Views: 87,573
    MOD_Daz
    07.02.14 18:09 Go to last post

  4. Smile Pinewood forester and cutter

    Hi. I have 4 pinewood forester and 10 pinewood cutter buildings. This makes pine tree production at -4k at the economy overview, and, as a result,...

    Started by urimus, 06.02.14 21:15
    • Replies: 2
    • Views: 12,328
    urimus
    07.02.14 00:28 Go to last post

  5. Smile General walks on the water

    Hi. I dont know if this is supposed to be, but general in one moment when he is attacking walks on the water. Maybe there is not "deep" of...

    Started by urimus, 04.02.14 14:56
    1 Attachment(s)
    • Replies: 4
    • Views: 5,229
    minion79
    06.02.14 00:41 Go to last post

  6. the bandit nightmare quest

    i have the quest earn 10000 from epic adventures, and it is not crediting them when i get coins. is this a bug, how can i finish quest

    Started by arrakis, 24.01.14 00:00
    • Replies: 5
    • Views: 11,863
    tabman
    01.02.14 00:10 Go to last post

  7. Invisible banner

    Few days ago something like that appear in my web browser. Its appear only on Settlers homepage and in-game (not for example here in forums or any...

    Started by Zvjerko, 29.01.14 14:33
    2 Attachment(s)
    • Replies: 1
    • Views: 8,848
    PChamps
    29.01.14 16:28 Go to last post

  8. unemployed settlers bug

    Hello! I have a question! I noticed that the number of workers decreases, even if all the buildings are ok! Is this normal? Shortly before, their...

    Started by Nuzaietz, 17.11.13 17:39
    3 Pages •
    1 2 3
    deep well, population, production 2 Attachment(s)
    • Replies: 28
    • Views: 539,613
    Fexno
    28.01.14 08:23 Go to last post

  9. Exclamation Major House - collection - production

    Hi! Here is a little problem to solve. My production of buff (Major house) Potion of Endless Energy is not producing. Production started, but 30...

    Started by Marijan9100, 27.01.14 01:13
    • Replies: 2
    • Views: 6,838
    Marijan9100
    27.01.14 11:57 Go to last post

  10. [Quest] Decoration buildings

    Hi, I stumbled upon a minor bug concerning the task text for the quest "Decoration buildings". I've attached at screen shot of the quest with the...

    Started by TheGokkenator, 26.01.14 19:36
    1 Attachment(s)
    • Replies: 0
    • Views: 10,035
    TheGokkenator
    26.01.14 19:36 Go to last post

  11. Third building place not available

    On building queue when two primary places are occupied, the building menu it appears full gray. So I can't construct at the third queue place. I have...

    Started by dodos_manus, 26.01.14 01:16
    • Replies: 1
    • Views: 16,441
    dodos_manus
    26.01.14 13:11 Go to last post

  12. Failed server calls

    Oh dear, had yet another one of these on sandycove, getting to be rather a habit. Seems to be happening whenever in mail or star menu, this one was...

    Started by MuffinMule, 24.01.14 01:22
    • Replies: 2
    • Views: 4,996
    Stoothefirst
    26.01.14 08:52 Go to last post

  13. Question removed dark castle not in star menu

    Hi, I removed my dark castle expecting it to return to my star menu (like most special buildings), but it never appeared. I did try a refresh but...

    Started by Obliterator2100, 25.01.14 16:07
    • Replies: 3
    • Views: 8,807
    Jim_B
    25.01.14 18:37 Go to last post

  14. Missing exhausted deposit graphics

    On loggon on yesterday I noticed my three copper deposits in sector 2 were not showing, usually they would be exhausted, so there should of been...

    Started by Larili, 17.01.14 15:32
    • Replies: 3
    • Views: 7,387
    TheBreakfastKing
    24.01.14 17:27 Go to last post

  15. Impossible Guild Quests???

    Before I start, I would like to say I have no idea where i should have posted this, it could be posted under game suggestions, bugs(if it is a bug),...

    Started by minion79, 20.01.14 18:32
    • Replies: 7
    • Views: 11,684
    Fexno
    22.01.14 13:14 Go to last post

  16. Lvl 7 Provision House not getting credit

    I've built the required Provision House. It's up and running but the quest book is still showing locked and incomplete. It allows me to create buffs...

    Started by Snatch-er, 20.01.14 17:55
    • Replies: 4
    • Views: 9,946
    Snatch-er
    21.01.14 16:17 Go to last post

  17. Different numbers of troops available to different generals

    I have 4 different generals, all on my home island at present, and each shows a differing number of overall troops of each type available to assign....

    Started by Jonn_D, 18.01.14 21:26
    • Replies: 3
    • Views: 85,754
    Nogbad
    20.01.14 21:50 Go to last post

  18. bug quest

    Fixed Graphics• https://imageshack.com/i/nbg9ehj Text•Text: quest menu tooltips need swow "gold strandard" Quest

    Started by s4bas, 20.01.14 09:24
    • Replies: 0
    • Views: 4,993
    s4bas
    20.01.14 09:24 Go to last post

  19. Silo Missing after Tearing down

    I tear down my silo and its not return in my Star Menu. I refresh my browser several times but it didn't appear. Do I contact to support or wait for...

    Started by teenda, 18.01.14 23:25
    • Replies: 2
    • Views: 3,499
    teenda
    19.01.14 12:09 Go to last post

  20. Exclamation General won't move to new location in Adventure

    Stealing from the rich adventure. I have 2 generals to two different locations. The foot print of the new camp location is visible and...

    Started by Lord_Thomas, 19.01.14 03:56
    • Replies: 0
    • Views: 15,016
    Lord_Thomas
    19.01.14 03:56 Go to last post
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