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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,448
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,370
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,117
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,929
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. unemployed settlers bug

    Hello! I have a question! I noticed that the number of workers decreases, even if all the buildings are ok! Is this normal? Shortly before, their...

    Started by Nuzaietz, 17.11.13 17:39
    3 Pages •
    1 2 3
    deep well, population, production 2 Attachment(s)
    • Replies: 28
    • Views: 538,641
    Fexno
    28.01.14 08:23 Go to last post

  2. Exclamation Major House - collection - production

    Hi! Here is a little problem to solve. My production of buff (Major house) Potion of Endless Energy is not producing. Production started, but 30...

    Started by Marijan9100, 27.01.14 01:13
    • Replies: 2
    • Views: 6,810
    Marijan9100
    27.01.14 11:57 Go to last post

  3. [Quest] Decoration buildings

    Hi, I stumbled upon a minor bug concerning the task text for the quest "Decoration buildings". I've attached at screen shot of the quest with the...

    Started by TheGokkenator, 26.01.14 19:36
    1 Attachment(s)
    • Replies: 0
    • Views: 9,945
    TheGokkenator
    26.01.14 19:36 Go to last post

  4. Third building place not available

    On building queue when two primary places are occupied, the building menu it appears full gray. So I can't construct at the third queue place. I have...

    Started by dodos_manus, 26.01.14 01:16
    • Replies: 1
    • Views: 16,404
    dodos_manus
    26.01.14 13:11 Go to last post

  5. Failed server calls

    Oh dear, had yet another one of these on sandycove, getting to be rather a habit. Seems to be happening whenever in mail or star menu, this one was...

    Started by MuffinMule, 24.01.14 01:22
    • Replies: 2
    • Views: 4,812
    Stoothefirst
    26.01.14 08:52 Go to last post

  6. Question removed dark castle not in star menu

    Hi, I removed my dark castle expecting it to return to my star menu (like most special buildings), but it never appeared. I did try a refresh but...

    Started by Obliterator2100, 25.01.14 16:07
    • Replies: 3
    • Views: 8,766
    Jim_B
    25.01.14 18:37 Go to last post

  7. Missing exhausted deposit graphics

    On loggon on yesterday I noticed my three copper deposits in sector 2 were not showing, usually they would be exhausted, so there should of been...

    Started by Larili, 17.01.14 15:32
    • Replies: 3
    • Views: 7,352
    TheBreakfastKing
    24.01.14 17:27 Go to last post

  8. Impossible Guild Quests???

    Before I start, I would like to say I have no idea where i should have posted this, it could be posted under game suggestions, bugs(if it is a bug),...

    Started by minion79, 20.01.14 18:32
    • Replies: 7
    • Views: 11,618
    Fexno
    22.01.14 13:14 Go to last post

  9. Lvl 7 Provision House not getting credit

    I've built the required Provision House. It's up and running but the quest book is still showing locked and incomplete. It allows me to create buffs...

    Started by Snatch-er, 20.01.14 17:55
    • Replies: 4
    • Views: 9,895
    Snatch-er
    21.01.14 16:17 Go to last post

  10. Different numbers of troops available to different generals

    I have 4 different generals, all on my home island at present, and each shows a differing number of overall troops of each type available to assign....

    Started by Jonn_D, 18.01.14 21:26
    • Replies: 3
    • Views: 85,034
    Nogbad
    20.01.14 21:50 Go to last post

  11. bug quest

    Fixed Graphics• https://imageshack.com/i/nbg9ehj Text•Text: quest menu tooltips need swow "gold strandard" Quest

    Started by s4bas, 20.01.14 09:24
    • Replies: 0
    • Views: 4,711
    s4bas
    20.01.14 09:24 Go to last post

  12. Silo Missing after Tearing down

    I tear down my silo and its not return in my Star Menu. I refresh my browser several times but it didn't appear. Do I contact to support or wait for...

    Started by teenda, 18.01.14 23:25
    • Replies: 2
    • Views: 3,469
    teenda
    19.01.14 12:09 Go to last post

  13. Exclamation General won't move to new location in Adventure

    Stealing from the rich adventure. I have 2 generals to two different locations. The foot print of the new camp location is visible and...

    Started by Lord_Thomas, 19.01.14 03:56
    • Replies: 0
    • Views: 14,983
    Lord_Thomas
    19.01.14 03:56 Go to last post

  14. The Vote

    Hi I cant vote once I log in it kicks to the vote page but all I get is a Blank white screen

    Started by Truck, 18.01.14 03:55
    • Replies: 1
    • Views: 5,609
    Nogbad
    19.01.14 01:29 Go to last post

  15. Missing Generals

    Today when i completed a Return To The Bandits Nest my generals wont return. I can't seem to find them anywhere, and they are not showing up in the...

    Started by Tarii, 17.01.14 20:51
    • Replies: 1
    • Views: 5,867
    Tarii
    18.01.14 02:03 Go to last post

  16. Missing bonuses when lvling up

    Has anyone else noticed they are not getting the gems etc reward on the lvl up screen before they move on in the game? I have noticed something wrong...

    Started by Dickie-Bird, 17.01.14 10:32
    • Replies: 0
    • Views: 3,582
    Dickie-Bird
    17.01.14 10:32 Go to last post

  17. Unable to create military units

    I'm trying to create some military units but when I click on any particular unit and choose to create them, the hourglass appears and is constantly...

    Started by Tombo_UK, 16.01.14 17:29
    • Replies: 1
    • Views: 20,387
    Nogbad
    16.01.14 21:12 Go to last post

  18. Quest Bug Dark Brotherhood

    I had a quest in my for probably a week that told me to complete the dark brotherhood. Suddenly it said i completed the quest and gave me the reward....

    Started by Giddran, 15.01.14 03:48
    • Replies: 1
    • Views: 14,741
    Jamdoggy
    15.01.14 14:17 Go to last post

  19. Promo window item description

    One of the promo windows for hot lemon tea states that this item is available for presents during xmas only. This could lead to people believing that...

    Started by Dorotheus, 15.01.14 13:03
    • Replies: 0
    • Views: 3,767
    Dorotheus
    15.01.14 13:03 Go to last post

  20. missing building

    Hi Last night i bought a Dark Castle(1400gc) in trade office,but when i went to place the building it did not appear.it still shows in my history...

    Started by Diablo_UK1, 11.01.14 09:47
    • Replies: 4
    • Views: 4,903
    Diablo_UK1
    13.01.14 14:05 Go to last post
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