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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,398
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,368
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,411
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,023
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,897
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. The server ta off Brazil

    Any hours that the Brazilian server ta off. Any time we're trying to get in touch with someone to inform of the problem and could not.           ...

    Started by Lord_Maou, 11.01.14 12:03
    • Replies: 1
    • Views: 8,244
    Snake_BH
    11.01.14 14:33 Go to last post

  2. [Quest] Once and for all

    13 camps left atm :confused:

    Started by Ezoo, 23.12.13 01:51
    • Replies: 1
    • Views: 11,469
    Shiwo
    11.01.14 13:38 Go to last post

  3. Missing adventure and generals

    I was kicked out of the game last night due to a 'server zone crash'. Couldn't log back in all night and today I finally managed to get back in the...

    Started by CarinSettle, 11.01.14 12:09
    • Replies: 1
    • Views: 10,751
    Fexno
    11.01.14 12:44 Go to last post

  4. Unable to train troops

    My garrison isn't working properly. When I try to train new troops, I just get the hourglass and it never loads up. My adventure finishes tonight and...

    Started by WitchyNeeeet, 22.12.13 14:50
    • Replies: 7
    • Views: 16,974
    Squishypup
    10.01.14 13:45 Go to last post

  5. Bug Mines

    I have just demolished a copper mine exhausted and an iron mine with 43 iron left this should have given me two building licences back I only got one...

    Started by Dragonman92, 27.04.12 23:15
    2 Pages •
    1 2
    • Replies: 16
    • Views: 139,230
    ThePlague77
    10.01.14 13:10 Go to last post

  6. Missing presents

    Hello! My Explorers came back from the search with cca 200 hardwodd planks and 14 presents, 300 marble and 50 coins. I collected all but only find...

    Started by SpelaRo, 08.01.14 20:26
    • Replies: 1
    • Views: 4,980
    SpelaRo
    08.01.14 20:40 Go to last post

  7. Look out for tools Quest.

    I seem to be stuck on level 14,I cannot fullfill "Have production value of 0 copper for every 12 hours", my only copper mine has been shut down for...

    Started by Depalfrey, 06.01.14 22:30
    • Replies: 4
    • Views: 5,873
    MrMark2u
    08.01.14 10:54 Go to last post

  8. lost skull adventure

    anyone else noticed the bonus experience points for clearing bandit camps and clicking on the ruins etc are not added to your tally of points either...

    Started by uggy, 07.01.14 00:31
    • Replies: 1
    • Views: 8,405
    Saraptheold
    07.01.14 07:05 Go to last post

  9. Watermill Disapeard

    My Watermill disappeared directly after i deployed it. i couldn't reclaim it.

    Started by mjkout, 05.01.14 13:48
    • Replies: 2
    • Views: 7,393
    mjkout
    06.01.14 14:50 Go to last post

  10. MSE Loot Clarification Please

    The link at CEmpire shows 7 loot slots available for this adventure as can clearly been seen here...

    Started by fishslice, 05.01.14 22:21
    • Replies: 1
    • Views: 2,565
    fishslice
    05.01.14 22:49 Go to last post

  11. Explorer's short trip

    I have send my first Explorer on a short treasure search (to find 1 stone) 3 times already and each time when he is back it is not noticed by the...

    Started by Wuszyca, 05.01.14 21:08
    • Replies: 1
    • Views: 10,710
    Fexno
    05.01.14 22:16 Go to last post

  12. Missing Gold Tower

    When I place my gold tower, it disappears from the map after a few seconds. It's then placed back greyed in my star menu. When I refresh my IE the...

    Started by Popie, 04.01.14 19:52
    • Replies: 4
    • Views: 39,072
    Fexno
    05.01.14 06:09 Go to last post

  13. Unhappy major issues

    Hi, Ever since late last night/early this morning .....I started having MASSIVE pop ups. I use chrome and I can't find a pop up blocker on the...

    Started by Shelli-lala, 04.01.14 01:58
    • Replies: 5
    • Views: 83,617
    Nogbad
    05.01.14 03:41 Go to last post

  14. Free wheat !!!

    As you can see from this image. http://prntscr.com/2g4gc0 All my fields have fallen down over night. But this. http://prntscr.com/2g4grr ...

    Started by Stichius, 03.01.14 13:36
    • Replies: 1
    • Views: 12,753
    NightEye
    03.01.14 19:12 Go to last post

  15. i can only play on the test server!?

    Why cant i play on the live server? I can play on testserver! When i try to play i only get to the page with santa and its loading full, but nothin...

    Started by JimmyGrondahl, 03.01.14 03:07
    • Replies: 1
    • Views: 2,222
    Nogbad
    03.01.14 03:47 Go to last post

  16. Guild Quest canceling dont working properly

    I (as guild leader) gave to other guild members (guild officers) the right to cancel guild quest. But it does not work. Yesterday we had a need to...

    Started by TMats, 31.12.13 13:55
    • Replies: 0
    • Views: 9,108
    TMats
    31.12.13 13:55 Go to last post

  17. Premium time

    I just exchanged for 7 days premium time and it says I have 0, but it took my gems. Please fix asap Minevae

    Started by Minevae, 31.12.13 01:06
    • Replies: 2
    • Views: 5,440
    Minevae
    31.12.13 03:06 Go to last post

  18. Trade as an alternative quest

    Good day! I can not unlock the Trade as an alternative quest. Prerequsites are: lvl 14, a bronze weaponsmith, and a brewery. I am lvl 34 and...

    Started by Nirwana, 30.12.13 14:34
    • Replies: 1
    • Views: 38,329
    Fexno
    30.12.13 15:20 Go to last post

  19. Creating presents

    When I'm in the collections tab in the mayors house to create presents from the collectibles I've gathered it has gotten stuck on 44min and 14sec so...

    Started by infectedink, 30.12.13 09:43
    • Replies: 2
    • Views: 3,511
    infectedink
    30.12.13 12:17 Go to last post

  20. christmas suprise

    just collected 3 tome for the 6th day and cant find them in star menu

    Started by colgooner, 17.12.13 15:54
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 93,375
    Benedicter
    29.12.13 11:19 Go to last post
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