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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 383,225
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 116,766
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 465,291
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,752,261
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,113,885
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,128
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Unable to create military units

    I'm trying to create some military units but when I click on any particular unit and choose to create them, the hourglass appears and is constantly...

    Started by Tombo_UK, 16.01.14 17:29
    • Replies: 1
    • Views: 20,566
    16.01.14 21:12 Go to last post
  2. Quest Bug Dark Brotherhood

    I had a quest in my for probably a week that told me to complete the dark brotherhood. Suddenly it said i completed the quest and gave me the reward....

    Started by Giddran, 15.01.14 03:48
    • Replies: 1
    • Views: 14,783
    15.01.14 14:17 Go to last post
  3. Promo window item description

    One of the promo windows for hot lemon tea states that this item is available for presents during xmas only. This could lead to people believing that...

    Started by Dorotheus, 15.01.14 13:03
    • Replies: 0
    • Views: 3,778
    15.01.14 13:03 Go to last post
  4. missing building

    Hi Last night i bought a Dark Castle(1400gc) in trade office,but when i went to place the building it did not appear.it still shows in my history...

    Started by Diablo_UK1, 11.01.14 09:47
    • Replies: 4
    • Views: 4,917
    13.01.14 14:05 Go to last post
  5. The server ta off Brazil

    Any hours that the Brazilian server ta off. Any time we're trying to get in touch with someone to inform of the problem and could not.           ...

    Started by Lord_Maou, 11.01.14 12:03
    • Replies: 1
    • Views: 8,258
    11.01.14 14:33 Go to last post
  6. [Quest] Once and for all

    13 camps left atm :confused:

    Started by Ezoo, 23.12.13 01:51
    • Replies: 1
    • Views: 11,515
    11.01.14 13:38 Go to last post
  7. Missing adventure and generals

    I was kicked out of the game last night due to a 'server zone crash'. Couldn't log back in all night and today I finally managed to get back in the...

    Started by CarinSettle, 11.01.14 12:09
    • Replies: 1
    • Views: 10,769
    11.01.14 12:44 Go to last post
  8. Unable to train troops

    My garrison isn't working properly. When I try to train new troops, I just get the hourglass and it never loads up. My adventure finishes tonight and...

    Started by WitchyNeeeet, 22.12.13 14:50
    • Replies: 7
    • Views: 17,126
    10.01.14 13:45 Go to last post
  9. Bug Mines

    I have just demolished a copper mine exhausted and an iron mine with 43 iron left this should have given me two building licences back I only got one...

    Started by Dragonman92, 27.04.12 23:15
    2 Pages
    1 2
    • Replies: 16
    • Views: 139,411
    10.01.14 13:10 Go to last post
  10. Missing presents

    Hello! My Explorers came back from the search with cca 200 hardwodd planks and 14 presents, 300 marble and 50 coins. I collected all but only find...

    Started by SpelaRo, 08.01.14 20:26
    • Replies: 1
    • Views: 4,991
    08.01.14 20:40 Go to last post
  11. Look out for tools Quest.

    I seem to be stuck on level 14,I cannot fullfill "Have production value of 0 copper for every 12 hours", my only copper mine has been shut down for...

    Started by Depalfrey, 06.01.14 22:30
    • Replies: 4
    • Views: 5,910
    08.01.14 10:54 Go to last post
  12. lost skull adventure

    anyone else noticed the bonus experience points for clearing bandit camps and clicking on the ruins etc are not added to your tally of points either...

    Started by uggy, 07.01.14 00:31
    • Replies: 1
    • Views: 8,454
    07.01.14 07:05 Go to last post
  13. Watermill Disapeard

    My Watermill disappeared directly after i deployed it. i couldn't reclaim it.

    Started by mjkout, 05.01.14 13:48
    • Replies: 2
    • Views: 7,412
    06.01.14 14:50 Go to last post
  14. MSE Loot Clarification Please

    The link at CEmpire shows 7 loot slots available for this adventure as can clearly been seen here...

    Started by fishslice, 05.01.14 22:21
    • Replies: 1
    • Views: 2,573
    05.01.14 22:49 Go to last post
  15. Explorer's short trip

    I have send my first Explorer on a short treasure search (to find 1 stone) 3 times already and each time when he is back it is not noticed by the...

    Started by Wuszyca, 05.01.14 21:08
    • Replies: 1
    • Views: 10,722
    05.01.14 22:16 Go to last post
  16. Missing Gold Tower

    When I place my gold tower, it disappears from the map after a few seconds. It's then placed back greyed in my star menu. When I refresh my IE the...

    Started by Popie, 04.01.14 19:52
    • Replies: 4
    • Views: 39,102
    05.01.14 06:09 Go to last post
  17. Unhappy major issues

    Hi, Ever since late last night/early this morning .....I started having MASSIVE pop ups. I use chrome and I can't find a pop up blocker on the...

    Started by Shelli-lala, 04.01.14 01:58
    • Replies: 5
    • Views: 83,646
    05.01.14 03:41 Go to last post
  18. Free wheat !!!

    As you can see from this image. http://prntscr.com/2g4gc0 All my fields have fallen down over night. But this. http://prntscr.com/2g4grr ...

    Started by Stichius, 03.01.14 13:36
    • Replies: 1
    • Views: 12,770
    03.01.14 19:12 Go to last post
  19. i can only play on the test server!?

    Why cant i play on the live server? I can play on testserver! When i try to play i only get to the page with santa and its loading full, but nothin...

    Started by JimmyGrondahl, 03.01.14 03:07
    • Replies: 1
    • Views: 2,236
    03.01.14 03:47 Go to last post
  20. Guild Quest canceling dont working properly

    I (as guild leader) gave to other guild members (guild officers) the right to cancel guild quest. But it does not work. Yesterday we had a need to...

    Started by TMats, 31.12.13 13:55
    • Replies: 0
    • Views: 9,703
    31.12.13 13:55 Go to last post

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