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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,910
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,677
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,905
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,053
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,416
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Premium time

    I just exchanged for 7 days premium time and it says I have 0, but it took my gems. Please fix asap Minevae

    Started by Minevae, 31.12.13 01:06
    • Replies: 2
    • Views: 5,515
    Minevae
    31.12.13 03:06 Go to last post

  2. Trade as an alternative quest

    Good day! I can not unlock the Trade as an alternative quest. Prerequsites are: lvl 14, a bronze weaponsmith, and a brewery. I am lvl 34 and...

    Started by Nirwana, 30.12.13 14:34
    • Replies: 1
    • Views: 38,353
    Fexno
    30.12.13 15:20 Go to last post

  3. Creating presents

    When I'm in the collections tab in the mayors house to create presents from the collectibles I've gathered it has gotten stuck on 44min and 14sec so...

    Started by infectedink, 30.12.13 09:43
    • Replies: 2
    • Views: 3,605
    infectedink
    30.12.13 12:17 Go to last post

  4. christmas suprise

    just collected 3 tome for the 6th day and cant find them in star menu

    Started by colgooner, 17.12.13 15:54
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 93,457
    Benedicter
    29.12.13 11:19 Go to last post

  5. General State Of Play

    Generally I don't speak out against this game and try my best to defend BB, however I now feel I have no choice. The following bugs I am getting...

    Started by Gytha_Ogg, 15.11.13 07:58
    4 Pages •
    1 2 3 ... 4
    • Replies: 30
    • Views: 93,582
    ZkilfinG
    29.12.13 09:13 Go to last post

  6. Nature's Gift not working

    Hi, My Jolly Geologist isn't refilling any deposits. In the thread, below, I detail my Jolly's skill tree and the question and reply I've had with...

    Started by Teddd, 01.11.13 10:18
    • Replies: 4
    • Views: 26,258
    MutantKid
    27.12.13 16:20 Go to last post

  7. Biggest bug ever!!

    this is the worst bug, and it concerns all players who just started playing. Everytime you level up, the level locked features remain black. You...

    Started by Kyou123, 27.12.13 07:53
    • Replies: 2
    • Views: 3,611
    PChamps
    27.12.13 09:56 Go to last post

  8. Tavern buffs cancel each other

    Applying sandman's powder on tavern, with thosand snowflakes buff running - removes all the snow :] When testing, I hopped that game wouldn't let...

    Started by Vydoonacc, 26.12.13 20:31
    • Replies: 0
    • Views: 3,102
    Vydoonacc
    26.12.13 20:31 Go to last post

  9. Copper Ore Deposits

    I always had 6 , now my geologists can only find 5. Is this an intended revision or do I have a game issue/bug. A perplexed Grey-Dawn.

    Started by Grey-Dawn, 26.12.13 14:40
    • Replies: 1
    • Views: 8,773
    Grey-Dawn
    26.12.13 19:49 Go to last post

  10. Got 2 x 150 gold coins from Tropical Sun, one of them disappeared

    Hi. Attacked the two first camps and got two mails with rewards (150 gc each). They were both in the star menu, but only one of them transferred...

    Started by jvskydiver, 23.12.13 12:15
    • Replies: 1
    • Views: 6,849
    Vodkat
    23.12.13 15:12 Go to last post

  11. roads disapear

    my roads are disapearing like in the test server. it only happens in this section of the map like shown on the picture below: this started to...

    Started by gajodoporto, 13.12.13 22:10
    • Replies: 6
    • Views: 10,814
    Fexno
    23.12.13 08:05 Go to last post

  12. undefined text

    hi :) i solved a quest and read this :) What did i found

    Started by newjosh, 22.12.13 13:58
    epic preparation 1 Attachment(s)
    • Replies: 0
    • Views: 8,103
    newjosh
    22.12.13 13:58 Go to last post

  13. christmas quest

    3 days ago i got the quest of (complete 1 experience adventure(s)) and i have now completed to adventures and nothing has happened any ideas

    Started by lue1, 20.12.13 06:46
    • Replies: 3
    • Views: 2,868
    lue1
    22.12.13 08:54 Go to last post

  14. Christmas Quest Menu Vanished

    Hi, Yesterday i completed a quest under the christmas quest (presents) located under the quest book, then the christmas quest menu item vanished and...

    Started by makapa, 20.12.13 17:15
    • Replies: 1
    • Views: 2,824
    Durin_d
    20.12.13 18:12 Go to last post

  15. Can't complete any trades in TO

    Good morning, I have just started receiving the message "Transaction Failed. This offer is no longer available" when I attempt to trade through...

    Started by S666, 19.12.13 11:08
    • Replies: 2
    • Views: 9,919
    S666
    19.12.13 12:09 Go to last post

  16. Unhappy Move Building Option

    Having an issue with the Move Building command On first attempt, it said my build queue was full, so i waited When i slot became available i...

    Started by Thankme, 12.12.13 06:05
    3 Pages •
    1 2 3
    1 Attachment(s)
    • Replies: 29
    • Views: 73,620
    eugenio-82
    19.12.13 10:17 Go to last post

  17. Too many buffs in star menu

    I just noticed a bug in the live game that we had on the test server a while ago - see here...

    Started by Bugglesx, 18.12.13 22:03
    1 Attachment(s)
    • Replies: 0
    • Views: 12,002
    Bugglesx
    18.12.13 22:03 Go to last post

  18. Trading "Employee of the month badge"

    Recently I produced a stack of 10 Employee of the month badges and was perplexed when I attempted to transfer them to someone else to use on my...

    Started by TheOldBadger, 18.12.13 14:50
    • Replies: 1
    • Views: 39,948
    hades8840
    18.12.13 14:56 Go to last post

  19. Ore refill deposits

    How come that when putting an offer in TO for an Ore refill deposit for any kind (e.g coins for 1000 ore refill) you can now only request up to 25....

    Started by ElrohirPLF, 17.12.13 21:26
    • Replies: 1
    • Views: 5,990
    Fexno
    17.12.13 21:43 Go to last post

  20. Exclamation Basket of presents

    I´ve gotten a bug in the mayor's house when making a basket of present, since yesterday the progress bar on the basket of presents has been standing...

    Started by Rabojo, 17.12.13 15:18
    • Replies: 1
    • Views: 6,934
    Benedicter
    17.12.13 19:28 Go to last post
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