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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,918
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,386
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,288
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,675
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,069
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Free wheat !!!

    As you can see from this image. http://prntscr.com/2g4gc0 All my fields have fallen down over night. But this. http://prntscr.com/2g4grr ...

    Started by Stichius, 03.01.14 13:36
    • Replies: 1
    • Views: 12,792
    NightEye
    03.01.14 19:12 Go to last post

  2. i can only play on the test server!?

    Why cant i play on the live server? I can play on testserver! When i try to play i only get to the page with santa and its loading full, but nothin...

    Started by JimmyGrondahl, 03.01.14 03:07
    • Replies: 1
    • Views: 2,247
    Nogbad
    03.01.14 03:47 Go to last post

  3. Guild Quest canceling dont working properly

    I (as guild leader) gave to other guild members (guild officers) the right to cancel guild quest. But it does not work. Yesterday we had a need to...

    Started by TMats, 31.12.13 13:55
    • Replies: 0
    • Views: 10,340
    TMats
    31.12.13 13:55 Go to last post

  4. Premium time

    I just exchanged for 7 days premium time and it says I have 0, but it took my gems. Please fix asap Minevae

    Started by Minevae, 31.12.13 01:06
    • Replies: 2
    • Views: 5,595
    Minevae
    31.12.13 03:06 Go to last post

  5. Trade as an alternative quest

    Good day! I can not unlock the Trade as an alternative quest. Prerequsites are: lvl 14, a bronze weaponsmith, and a brewery. I am lvl 34 and...

    Started by Nirwana, 30.12.13 14:34
    • Replies: 1
    • Views: 38,378
    Fexno
    30.12.13 15:20 Go to last post

  6. Creating presents

    When I'm in the collections tab in the mayors house to create presents from the collectibles I've gathered it has gotten stuck on 44min and 14sec so...

    Started by infectedink, 30.12.13 09:43
    • Replies: 2
    • Views: 3,720
    infectedink
    30.12.13 12:17 Go to last post

  7. christmas suprise

    just collected 3 tome for the 6th day and cant find them in star menu

    Started by colgooner, 17.12.13 15:54
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 93,567
    Benedicter
    29.12.13 11:19 Go to last post

  8. General State Of Play

    Generally I don't speak out against this game and try my best to defend BB, however I now feel I have no choice. The following bugs I am getting...

    Started by Gytha_Ogg, 15.11.13 07:58
    4 Pages •
    1 2 3 ... 4
    • Replies: 30
    • Views: 94,222
    ZkilfinG
    29.12.13 09:13 Go to last post

  9. Nature's Gift not working

    Hi, My Jolly Geologist isn't refilling any deposits. In the thread, below, I detail my Jolly's skill tree and the question and reply I've had with...

    Started by Teddd, 01.11.13 10:18
    • Replies: 4
    • Views: 26,309
    MutantKid
    27.12.13 16:20 Go to last post

  10. Biggest bug ever!!

    this is the worst bug, and it concerns all players who just started playing. Everytime you level up, the level locked features remain black. You...

    Started by Kyou123, 27.12.13 07:53
    • Replies: 2
    • Views: 3,706
    PChamps
    27.12.13 09:56 Go to last post

  11. Tavern buffs cancel each other

    Applying sandman's powder on tavern, with thosand snowflakes buff running - removes all the snow :] When testing, I hopped that game wouldn't let...

    Started by Vydoonacc, 26.12.13 20:31
    • Replies: 0
    • Views: 3,116
    Vydoonacc
    26.12.13 20:31 Go to last post

  12. Copper Ore Deposits

    I always had 6 , now my geologists can only find 5. Is this an intended revision or do I have a game issue/bug. A perplexed Grey-Dawn.

    Started by Grey-Dawn, 26.12.13 14:40
    • Replies: 1
    • Views: 8,807
    Grey-Dawn
    26.12.13 19:49 Go to last post

  13. Got 2 x 150 gold coins from Tropical Sun, one of them disappeared

    Hi. Attacked the two first camps and got two mails with rewards (150 gc each). They were both in the star menu, but only one of them transferred...

    Started by jvskydiver, 23.12.13 12:15
    • Replies: 1
    • Views: 6,929
    Vodkat
    23.12.13 15:12 Go to last post

  14. roads disapear

    my roads are disapearing like in the test server. it only happens in this section of the map like shown on the picture below: this started to...

    Started by gajodoporto, 13.12.13 22:10
    • Replies: 6
    • Views: 10,908
    Fexno
    23.12.13 08:05 Go to last post

  15. undefined text

    hi :) i solved a quest and read this :) What did i found

    Started by newjosh, 22.12.13 13:58
    epic preparation 1 Attachment(s)
    • Replies: 0
    • Views: 8,155
    newjosh
    22.12.13 13:58 Go to last post

  16. christmas quest

    3 days ago i got the quest of (complete 1 experience adventure(s)) and i have now completed to adventures and nothing has happened any ideas

    Started by lue1, 20.12.13 06:46
    • Replies: 3
    • Views: 2,883
    lue1
    22.12.13 08:54 Go to last post

  17. Christmas Quest Menu Vanished

    Hi, Yesterday i completed a quest under the christmas quest (presents) located under the quest book, then the christmas quest menu item vanished and...

    Started by makapa, 20.12.13 17:15
    • Replies: 1
    • Views: 2,834
    Durin_d
    20.12.13 18:12 Go to last post

  18. Can't complete any trades in TO

    Good morning, I have just started receiving the message "Transaction Failed. This offer is no longer available" when I attempt to trade through...

    Started by S666, 19.12.13 11:08
    • Replies: 2
    • Views: 9,962
    S666
    19.12.13 12:09 Go to last post

  19. Unhappy Move Building Option

    Having an issue with the Move Building command On first attempt, it said my build queue was full, so i waited When i slot became available i...

    Started by Thankme, 12.12.13 06:05
    3 Pages •
    1 2 3
    1 Attachment(s)
    • Replies: 29
    • Views: 73,887
    eugenio-82
    19.12.13 10:17 Go to last post

  20. Too many buffs in star menu

    I just noticed a bug in the live game that we had on the test server a while ago - see here...

    Started by Bugglesx, 18.12.13 22:03
    1 Attachment(s)
    • Replies: 0
    • Views: 12,020
    Bugglesx
    18.12.13 22:03 Go to last post
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