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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,958
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,187
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,434
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,733
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,890
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,104
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Trading "Employee of the month badge"

    Recently I produced a stack of 10 Employee of the month badges and was perplexed when I attempted to transfer them to someone else to use on my...

    Started by TheOldBadger, 18.12.13 14:50
    • Replies: 1
    • Views: 39,961
    hades8840
    18.12.13 14:56 Go to last post

  2. Ore refill deposits

    How come that when putting an offer in TO for an Ore refill deposit for any kind (e.g coins for 1000 ore refill) you can now only request up to 25....

    Started by ElrohirPLF, 17.12.13 21:26
    • Replies: 1
    • Views: 6,007
    Fexno
    17.12.13 21:43 Go to last post

  3. Exclamation Basket of presents

    I´ve gotten a bug in the mayor's house when making a basket of present, since yesterday the progress bar on the basket of presents has been standing...

    Started by Rabojo, 17.12.13 15:18
    • Replies: 1
    • Views: 6,949
    Benedicter
    17.12.13 19:28 Go to last post

  4. Master Architect

    Just bought myself a "Master Architect" from the Christmas items and to my surprise when I opened it I got a Christmas tree which is clearly a...

    Started by PChamps, 12.12.13 16:48
    2 Pages •
    1 2
    • Replies: 19
    • Views: 56,803
    bakum4tsu
    17.12.13 15:11 Go to last post

  5. Whisper chat tab

    The whisper chat tab, sometimes keeps flashing, but no one has started a conversation there... really, really annoying...

    Started by Adfc, 09.02.13 13:05
    • Replies: 8
    • Views: 51,213
    Fexno
    17.12.13 10:27 Go to last post

  6. Offer for "Add content to a deposit" in Trade Office

    After introducing Christmas event version of the game, I have noticed it is not possible to bid on any of the "Add content to a deposit" item...

    Started by Spasik, 16.12.13 16:11
    • Replies: 1
    • Views: 26,447
    corona88
    16.12.13 16:34 Go to last post

  7. Wrong text or misunderstood

    hello fellows settlonians this is what i get from this text when reading it http://imageshack.com/a/img14/5486/kxlx.jpg That i get 1...

    Started by LillaThePink, 13.12.13 16:41
    • Replies: 2
    • Views: 10,626
    gajodoporto
    16.12.13 00:00 Go to last post

  8. rebuid trade office

    hello i accidently deleted trade office and i cant rebuild that.it just disapered.

    Started by damircek, 15.12.13 17:22
    • Replies: 3
    • Views: 2,722
    Sinister-King
    15.12.13 17:37 Go to last post

  9. Post Xmas event conflicting with a quest completion/continuation.

    Hi there, There is an issue that I've come across with one of the quests that cannot be completed because some of the changes with the Xmas event....

    Started by FavelaFlav, 14.12.13 23:44
    events, quests
    • Replies: 3
    • Views: 9,373
    Gytha_Ogg
    15.12.13 12:28 Go to last post

  10. Settlers Advent Calender Isn't working

    I logged in Yesterday and opened the Advent Calendar, got my 100 fish Prize, but today it still won't let me open the second door. Also, I read...

    Started by Kanhai, 12.12.13 16:49
    2 Pages •
    1 2
    • Replies: 13
    • Views: 47,426
    Iolanthe
    14.12.13 00:07 Go to last post

  11. Text wrong in new prov house

    In the new prov house the text for "Gamekeeper Snack" and "Rare fish food" is different when hoovering the icon to left and when clicking to produce....

    Started by MrAl, 13.12.13 15:50
    • Replies: 1
    • Views: 5,816
    King-Fero
    13.12.13 16:31 Go to last post

  12. Angry bug still here 1½ year later

    Started by SHADO, 11.05.12 17:40
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 15
    • Views: 67,219
    Fexno
    13.12.13 11:36 Go to last post

  13. Christmas event collectibles

    This morning i succeeded in finding all the collectibles, however none of them were event collectibles. Wil they be introduced in a later stadium or...

    Started by Harley60, 12.12.13 06:17
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 29,745
    MrSwen
    13.12.13 10:58 Go to last post

  14. Trade Office

    Hey Due the fact that you can't move buildings now, I deleted my trade office so I could build it somewhere else. Now it won't build anymore,...

    Started by Hyandur, 12.12.13 09:51
    • Replies: 1
    • Views: 11,800
    Fexno
    12.12.13 09:53 Go to last post

  15. improved storehouse missing

    hi. i wanted to move some buildings and demolished them to be able to rebuild them in a new place. so... 2 silos 2 wheatfirlds and 2 improved...

    Started by LillaThePink, 08.12.13 16:26
    • Replies: 4
    • Views: 33,647
    LillaThePink
    11.12.13 13:42 Go to last post

  16. Exclamation Chrome malware warning

    I got this warning on Google Chrome. See attachment. Just thought that you Devs should be aware of this. I managed to do what needed doing in the...

    Started by Hoppo, 10.12.13 01:29
    6 Pages •
    1 2 3 ... 6
    malware 1 Attachment(s)
    • Replies: 52
    • Views: 94,975
    gefficus
    11.12.13 08:57 Go to last post

  17. Added 2499 fish to deposit

    Today it happens that I added 2499 fish to deposit. I can not produce this amont fishfood. I'm sure that was card of 2500 fish.

    Started by TMats, 09.12.13 16:16
    • Replies: 3
    • Views: 3,564
    Malko
    10.12.13 14:28 Go to last post

  18. Not just the game, but the thesettlersonline.com page is not loading.

    Hi! On Saturday the http://www.thesettlersonline.com page started loading only pure html without any css or images. I watched the console and...

    Started by Lovacska, 09.12.13 20:33
    • Replies: 2
    • Views: 27,145
    Lovacska
    10.12.13 13:48 Go to last post

  19. Collapsed friends toolbar

    Hi I seem to have managed to collapse the friends toolbar into the bottom of the screen so I can no longer see my friends' portraits and click on...

    Started by Mythanwy, 08.12.13 09:16
    • Replies: 3
    • Views: 11,952
    Mythanwy
    09.12.13 08:47 Go to last post

  20. serious lag issues lately...

    ... explorers / geologist while seem to have gone for their search, after a few minutes i see it was like i never pressed the button. Same goes...

    Started by Deorum, 04.10.13 20:00
    2 Pages •
    1 2
    • Replies: 10
    • Views: 20,472
    KC-Grim
    09.12.13 07:04 Go to last post
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