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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,672
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,950
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,532
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,850
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,693
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,398
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. improved storehouse missing

    hi. i wanted to move some buildings and demolished them to be able to rebuild them in a new place. so... 2 silos 2 wheatfirlds and 2 improved...

    Started by LillaThePink, 08.12.13 16:26
    • Replies: 4
    • Views: 33,338
    LillaThePink
    11.12.13 13:42 Go to last post

  2. Exclamation Chrome malware warning

    I got this warning on Google Chrome. See attachment. Just thought that you Devs should be aware of this. I managed to do what needed doing in the...

    Started by Hoppo, 10.12.13 01:29
    6 Pages •
    1 2 3 ... 6
    malware 1 Attachment(s)
    • Replies: 52
    • Views: 94,177
    gefficus
    11.12.13 08:57 Go to last post

  3. Added 2499 fish to deposit

    Today it happens that I added 2499 fish to deposit. I can not produce this amont fishfood. I'm sure that was card of 2500 fish.

    Started by TMats, 09.12.13 16:16
    • Replies: 3
    • Views: 3,520
    Malko
    10.12.13 14:28 Go to last post

  4. Not just the game, but the thesettlersonline.com page is not loading.

    Hi! On Saturday the http://www.thesettlersonline.com page started loading only pure html without any css or images. I watched the console and...

    Started by Lovacska, 09.12.13 20:33
    • Replies: 2
    • Views: 26,895
    Lovacska
    10.12.13 13:48 Go to last post

  5. Collapsed friends toolbar

    Hi I seem to have managed to collapse the friends toolbar into the bottom of the screen so I can no longer see my friends' portraits and click on...

    Started by Mythanwy, 08.12.13 09:16
    • Replies: 3
    • Views: 11,525
    Mythanwy
    09.12.13 08:47 Go to last post

  6. serious lag issues lately...

    ... explorers / geologist while seem to have gone for their search, after a few minutes i see it was like i never pressed the button. Same goes...

    Started by Deorum, 04.10.13 20:00
    2 Pages •
    1 2
    • Replies: 10
    • Views: 20,220
    KC-Grim
    09.12.13 07:04 Go to last post

  7. Trouble-Seeker Upgrade Not Working?!

    Hello everyone, I have two fast explorers. One is fully upgraded with 30% chance of finding double loot per search, the other currently upgraded...

    Started by Nimurian, 14.11.13 13:25
    • Replies: 5
    • Views: 11,860
    Iolanthe
    08.12.13 15:52 Go to last post

  8. Daily Quest problem - "A new treasure quest" -cannot be competed

    Hi ive got a prob with finishing Elves Guild Quest each time ive created settlers from banbits in prov house its still saying ive not compleated it...

    Started by Cool_Ice, 27.11.13 08:35
    1 Attachment(s)
    • Replies: 5
    • Views: 76,945
    Fexno
    07.12.13 19:35 Go to last post

  9. collectible not building in mayors house

    Having a problem today if I leave my Island (either visiting or going to adventure) the collectible buff building in my mayors house seems to stop...

    Started by Bluesavanah, 05.12.13 13:50
    • Replies: 0
    • Views: 15,086
    Bluesavanah
    05.12.13 13:50 Go to last post

  10. Fast Cpper Mines

    Wondered if anyone having a problem with finding fast copper mines. My Jolly Geologist supposedly finds fast mines 45% of time... it seemed to me...

    Started by stonewaller, 22.11.13 21:43
    2 Pages •
    1 2
    • Replies: 13
    • Views: 15,597
    Splotch
    05.12.13 11:39 Go to last post

  11. betrayed little taylor

    first of all ...sorry for my english I killed the last leader in blt using weak point potion ... then i tryed to move my general in the last sector...

    Started by crashroxy, 04.12.13 19:00
    • Replies: 1
    • Views: 5,751
    lulu10093
    04.12.13 19:02 Go to last post

  12. Angry Merchant/Epic items/Star coin gifts to under lvl 50 players

    A few days ago i sent a gift of Ranged support to a guild member only to find out that she has to be level 50 to be able to accept it. I submitted a...

    Started by topgearfan, 04.12.13 14:34
    • Replies: 1
    • Views: 12,563
    Iolanthe
    04.12.13 15:13 Go to last post

  13. Exclamation Deletion of bookbinder - one big bug!

    Ow hell....I just deleted my bookbinder by accident. And of course I did so exactly when a tome was waiting to be picked up. Tome gone; many...

    Started by Stecker78, 22.07.13 18:29
    bookbinder deletion
    • Replies: 9
    • Views: 10,202
    Tina11
    03.12.13 20:15 Go to last post

  14. Premium Loot missing buffs

    As you can see in pic i got 3 buffs in loot. Normally i should get another one from premium loot. This is the second time this happens. Where's my...

    Started by stefanceltare, 08.10.13 15:31
    2 Pages •
    1 2
    bad, buff, premium, premium buff, premium loot, support
    • Replies: 12
    • Views: 38,802
    Fexno
    03.12.13 07:47 Go to last post

  15. [Text] Incorrect Quest Requirements

    This level 17 Tutorial quest used to say "Refill a fish deposit by at least 200, using Fishfood", now it asks for 200 buffs. That's 20,000 FF....

    Started by Iolanthe, 02.12.13 16:06
    • Replies: 0
    • Views: 23,145
    Iolanthe
    02.12.13 16:06 Go to last post

  16. Pinewood Forester Missing Deposit

    Hi all, I was wondering if anyone has a solution to a bug where a deposit is missing for a pinewood forester? I'm looking at building the...

    Started by Hmonkey, 28.11.13 10:28
    • Replies: 5
    • Views: 15,235
    Hmonkey
    30.11.13 12:52 Go to last post

  17. Military units training but not being available.

    I have recently baught alot of materials from the trade market, then made: 50+ cav 50+Soldiers 50+ Longbowmen They Q up to be trained and my...

    Started by Xeix, 26.11.13 12:03
    army, mitiltary, resources, trade
    • Replies: 2
    • Views: 21,428
    Xeix
    29.11.13 11:35 Go to last post

  18. Upgrade mine problem

    I noticed next case. Build some mine. For now for coal and copper appears the same behavior. Immediately after the mine is build(also once I...

    Started by MitkoDMTR, 27.11.13 22:14
    • Replies: 3
    • Views: 8,161
    MitkoDMTR
    28.11.13 16:06 Go to last post

  19. Nords2 Invasion of the Nords, missing wells unable to end adventure

    One of the missions is to find the depleted wells. I have found 2 which were in the normal places but having checked the other places where they are...

    Started by Thejollyone, 11.11.13 16:31
    • Replies: 4
    • Views: 8,988
    Jim_B
    27.11.13 00:59 Go to last post

  20. Error #1090

    Hi, When I try to load the client, I get the following error: Error Parsing GameSettings.xml: TypeError: Error #1090 And then the client...

    Started by sudocrem, 22.07.12 06:17
    • Replies: 2
    • Views: 25,418
    Fexno
    26.11.13 11:46 Go to last post
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