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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,362
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,365
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,734
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,674
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,175
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. rebuid trade office

    hello i accidently deleted trade office and i cant rebuild that.it just disapered.

    Started by damircek, 15.12.13 17:22
    • Replies: 3
    • Views: 2,674
    Sinister-King
    15.12.13 17:37 Go to last post

  2. Post Xmas event conflicting with a quest completion/continuation.

    Hi there, There is an issue that I've come across with one of the quests that cannot be completed because some of the changes with the Xmas event....

    Started by FavelaFlav, 14.12.13 23:44
    events, quests
    • Replies: 3
    • Views: 9,211
    Gytha_Ogg
    15.12.13 12:28 Go to last post

  3. Settlers Advent Calender Isn't working

    I logged in Yesterday and opened the Advent Calendar, got my 100 fish Prize, but today it still won't let me open the second door. Also, I read...

    Started by Kanhai, 12.12.13 16:49
    2 Pages •
    1 2
    • Replies: 13
    • Views: 46,876
    Iolanthe
    14.12.13 00:07 Go to last post

  4. Text wrong in new prov house

    In the new prov house the text for "Gamekeeper Snack" and "Rare fish food" is different when hoovering the icon to left and when clicking to produce....

    Started by MrAl, 13.12.13 15:50
    • Replies: 1
    • Views: 5,758
    King-Fero
    13.12.13 16:31 Go to last post

  5. Angry bug still here 1½ year later

    Started by SHADO, 11.05.12 17:40
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 15
    • Views: 66,977
    Fexno
    13.12.13 11:36 Go to last post

  6. Christmas event collectibles

    This morning i succeeded in finding all the collectibles, however none of them were event collectibles. Wil they be introduced in a later stadium or...

    Started by Harley60, 12.12.13 06:17
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 29,390
    MrSwen
    13.12.13 10:58 Go to last post

  7. Trade Office

    Hey Due the fact that you can't move buildings now, I deleted my trade office so I could build it somewhere else. Now it won't build anymore,...

    Started by Hyandur, 12.12.13 09:51
    • Replies: 1
    • Views: 11,752
    Fexno
    12.12.13 09:53 Go to last post

  8. improved storehouse missing

    hi. i wanted to move some buildings and demolished them to be able to rebuild them in a new place. so... 2 silos 2 wheatfirlds and 2 improved...

    Started by LillaThePink, 08.12.13 16:26
    • Replies: 4
    • Views: 33,438
    LillaThePink
    11.12.13 13:42 Go to last post

  9. Exclamation Chrome malware warning

    I got this warning on Google Chrome. See attachment. Just thought that you Devs should be aware of this. I managed to do what needed doing in the...

    Started by Hoppo, 10.12.13 01:29
    6 Pages •
    1 2 3 ... 6
    malware 1 Attachment(s)
    • Replies: 52
    • Views: 94,388
    gefficus
    11.12.13 08:57 Go to last post

  10. Added 2499 fish to deposit

    Today it happens that I added 2499 fish to deposit. I can not produce this amont fishfood. I'm sure that was card of 2500 fish.

    Started by TMats, 09.12.13 16:16
    • Replies: 3
    • Views: 3,534
    Malko
    10.12.13 14:28 Go to last post

  11. Not just the game, but the thesettlersonline.com page is not loading.

    Hi! On Saturday the http://www.thesettlersonline.com page started loading only pure html without any css or images. I watched the console and...

    Started by Lovacska, 09.12.13 20:33
    • Replies: 2
    • Views: 26,946
    Lovacska
    10.12.13 13:48 Go to last post

  12. Collapsed friends toolbar

    Hi I seem to have managed to collapse the friends toolbar into the bottom of the screen so I can no longer see my friends' portraits and click on...

    Started by Mythanwy, 08.12.13 09:16
    • Replies: 3
    • Views: 11,646
    Mythanwy
    09.12.13 08:47 Go to last post

  13. serious lag issues lately...

    ... explorers / geologist while seem to have gone for their search, after a few minutes i see it was like i never pressed the button. Same goes...

    Started by Deorum, 04.10.13 20:00
    2 Pages •
    1 2
    • Replies: 10
    • Views: 20,298
    KC-Grim
    09.12.13 07:04 Go to last post

  14. Trouble-Seeker Upgrade Not Working?!

    Hello everyone, I have two fast explorers. One is fully upgraded with 30% chance of finding double loot per search, the other currently upgraded...

    Started by Nimurian, 14.11.13 13:25
    • Replies: 5
    • Views: 11,910
    Iolanthe
    08.12.13 15:52 Go to last post

  15. Daily Quest problem - "A new treasure quest" -cannot be competed

    Hi ive got a prob with finishing Elves Guild Quest each time ive created settlers from banbits in prov house its still saying ive not compleated it...

    Started by Cool_Ice, 27.11.13 08:35
    1 Attachment(s)
    • Replies: 5
    • Views: 77,046
    Fexno
    07.12.13 19:35 Go to last post

  16. collectible not building in mayors house

    Having a problem today if I leave my Island (either visiting or going to adventure) the collectible buff building in my mayors house seems to stop...

    Started by Bluesavanah, 05.12.13 13:50
    • Replies: 0
    • Views: 15,099
    Bluesavanah
    05.12.13 13:50 Go to last post

  17. Fast Cpper Mines

    Wondered if anyone having a problem with finding fast copper mines. My Jolly Geologist supposedly finds fast mines 45% of time... it seemed to me...

    Started by stonewaller, 22.11.13 21:43
    2 Pages •
    1 2
    • Replies: 13
    • Views: 15,697
    Splotch
    05.12.13 11:39 Go to last post

  18. betrayed little taylor

    first of all ...sorry for my english I killed the last leader in blt using weak point potion ... then i tryed to move my general in the last sector...

    Started by crashroxy, 04.12.13 19:00
    • Replies: 1
    • Views: 5,765
    lulu10093
    04.12.13 19:02 Go to last post

  19. Angry Merchant/Epic items/Star coin gifts to under lvl 50 players

    A few days ago i sent a gift of Ranged support to a guild member only to find out that she has to be level 50 to be able to accept it. I submitted a...

    Started by topgearfan, 04.12.13 14:34
    • Replies: 1
    • Views: 12,584
    Iolanthe
    04.12.13 15:13 Go to last post

  20. Exclamation Deletion of bookbinder - one big bug!

    Ow hell....I just deleted my bookbinder by accident. And of course I did so exactly when a tome was waiting to be picked up. Tome gone; many...

    Started by Stecker78, 22.07.13 18:29
    bookbinder deletion
    • Replies: 9
    • Views: 10,250
    Tina11
    03.12.13 20:15 Go to last post
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