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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,196
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,340
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,281
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,363
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,460
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,111
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Premium Loot missing buffs

    As you can see in pic i got 3 buffs in loot. Normally i should get another one from premium loot. This is the second time this happens. Where's my...

    Started by stefanceltare, 08.10.13 15:31
    2 Pages •
    1 2
    bad, buff, premium, premium buff, premium loot, support
    • Replies: 12
    • Views: 39,127
    Fexno
    03.12.13 07:47 Go to last post

  2. [Text] Incorrect Quest Requirements

    This level 17 Tutorial quest used to say "Refill a fish deposit by at least 200, using Fishfood", now it asks for 200 buffs. That's 20,000 FF....

    Started by Iolanthe, 02.12.13 16:06
    • Replies: 0
    • Views: 23,695
    Iolanthe
    02.12.13 16:06 Go to last post

  3. Pinewood Forester Missing Deposit

    Hi all, I was wondering if anyone has a solution to a bug where a deposit is missing for a pinewood forester? I'm looking at building the...

    Started by Hmonkey, 28.11.13 10:28
    • Replies: 5
    • Views: 15,301
    Hmonkey
    30.11.13 12:52 Go to last post

  4. Military units training but not being available.

    I have recently baught alot of materials from the trade market, then made: 50+ cav 50+Soldiers 50+ Longbowmen They Q up to be trained and my...

    Started by Xeix, 26.11.13 12:03
    army, mitiltary, resources, trade
    • Replies: 2
    • Views: 21,491
    Xeix
    29.11.13 11:35 Go to last post

  5. Upgrade mine problem

    I noticed next case. Build some mine. For now for coal and copper appears the same behavior. Immediately after the mine is build(also once I...

    Started by MitkoDMTR, 27.11.13 22:14
    • Replies: 3
    • Views: 8,266
    MitkoDMTR
    28.11.13 16:06 Go to last post

  6. Nords2 Invasion of the Nords, missing wells unable to end adventure

    One of the missions is to find the depleted wells. I have found 2 which were in the normal places but having checked the other places where they are...

    Started by Thejollyone, 11.11.13 16:31
    • Replies: 4
    • Views: 9,022
    Jim_B
    27.11.13 00:59 Go to last post

  7. Error #1090

    Hi, When I try to load the client, I get the following error: Error Parsing GameSettings.xml: TypeError: Error #1090 And then the client...

    Started by sudocrem, 22.07.12 06:17
    • Replies: 2
    • Views: 25,487
    Fexno
    26.11.13 11:46 Go to last post

  8. Fairy Tale Castle Bug

    Either it's bugged or it contains elves that can process beans when the castle is sleeping. If you have no beans in storage and then add them from...

    Started by Jim_B, 25.11.13 01:55
    • Replies: 7
    • Views: 154,087
    toastkid
    25.11.13 15:14 Go to last post

  9. i have free a new sector but dont find any license

    hi, how can i solve this? I can't continue my development

    Started by Roly_Keith, 25.11.13 14:26
    • Replies: 1
    • Views: 7,558
    Jim_B
    25.11.13 14:56 Go to last post

  10. Euro Cup Trophy disappeared

    Today I demolished my Euro Cup Trophy to trade, but I get an Artesian Well in my star menu instead of the Trophy [removed]? Tried everything but...

    Started by Nomadtm, 23.11.13 22:38
    • Replies: 1
    • Views: 7,593
    Nomadtm
    25.11.13 14:13 Go to last post

  11. Island turns Yellow by trying to build a decoration.

    I tried to build a decoration and noticed that the whole island turned yellow. http://prntscr.com/26iuql It only happens with decorations, not...

    Started by Harley60, 24.11.13 21:35
    • Replies: 3
    • Views: 3,989
    Harley60
    24.11.13 23:33 Go to last post

  12. Adventure reset

    Good morning, all! I had a tremendous experience this morning. Yesterday I started "Stealing from the rich", my camp was on the most right...

    Started by faivq, 23.11.13 06:19
    • Replies: 1
    • Views: 11,585
    faivq
    23.11.13 06:30 Go to last post

  13. Minor bug economy overview

    Granite is in the 'resources' section, while it should be in the 'building materials' section.

    Started by Ferro219, 04.09.12 06:01
    • Replies: 4
    • Views: 6,959
    YANIZ
    21.11.13 09:50 Go to last post

  14. Post crash game bug

    this pass few days game starts to go out alone i play and just says chat servers not avelibl click refresh i dont know why its like 10 times a day

    Started by Jessica8812, 19.11.13 19:20
    • Replies: 5
    • Views: 11,481
    Fexno
    20.11.13 09:45 Go to last post

  15. Dark screen (have to refresh on log in)

    Numerous occasions this happens: On log in and get to press the tips/welcome message and then my island is all dark and i cannot proceed unless I...

    Started by Thejollyone, 08.11.13 22:25
    2 Pages •
    1 2
    • Replies: 16
    • Views: 55,992
    Mantakno
    19.11.13 23:58 Go to last post

  16. Windows 8.1 problems

    I have just upgraded to windows 8.1 and am having trouble with all browser games, I have tried using internet explorer, chrome and firefox, none can...

    Started by Pugismagic, 20.10.13 00:50
    • Replies: 3
    • Views: 30,816
    TDDD
    19.11.13 22:52 Go to last post

  17. cant upgrade mines

    had this now for last few days when clicking to upgrade a mine not all mines just random ones the upgrade for tools button isnt clickable the gem...

    Started by hades8840, 14.11.13 08:05
    • Replies: 1
    • Views: 9,045
    gp2012
    18.11.13 19:33 Go to last post

  18. Guild house

    This is my guild house how I see it (lvl 2): and this is how it see my guild member and admin (lvl 1): Also, I see his guild house like lvl 1...

    Started by JessieSun, 17.11.13 19:39
    • Replies: 5
    • Views: 92,566
    NightEye
    18.11.13 18:51 Go to last post

  19. A few new issues I've encoutered since last maintenance (14/11/2013)

    - When I've cleared cache and cookies, it takes a while for entering the game, and after entering, the graphics are slow for showing up on the land....

    Started by Cheetahke, 17.11.13 20:19
    • Replies: 6
    • Views: 26,103
    Cheetahke
    18.11.13 18:12 Go to last post

  20. Forum time

    I've noticed that the forum time is 2 hours ahead of the time here in the UK. e.g it is now 08:00 but the time stamp for this post will be 10:00.

    Started by Dorotheus, 18.11.13 08:00
    • Replies: 1
    • Views: 3,316
    Fexno
    18.11.13 08:57 Go to last post
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