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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,492
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,820
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,519
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,753,802
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,114,247
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,277
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Game crashed

    And the game goes down..... surprise surprise

    Started by auntyrae, 25.10.13 21:45
    8 Pages •
    1 2 3 ... 8
    • Replies: 75
    • Views: 118,823
    piruki
    05.11.13 17:13 Go to last post

  2. Finished quest not closing or rewarding

    This quest has been showing as completed for days now, but isn't closing. I've reloaded, refreshed, logged in again... and again

    Started by SirLegalot, 05.11.13 13:28
    1 Attachment(s)
    • Replies: 1
    • Views: 7,441
    peck_ed
    05.11.13 15:49 Go to last post

  3. buffing fail

    buffed 13 of a fellow guilds places, 5 farms, 2 windmills, 1 baker, 5wells - and guess what only 2 farms are showing, first it was 4 now only 2!!!!

    Started by megadethmaniac, 03.11.13 09:15
    • Replies: 3
    • Views: 12,365
    Nogbad2
    05.11.13 05:18 Go to last post

  4. Clueless collectables

    Just logged back in, and a fresh set of litter is strewn about my island 15 hours after clearing away the last lot. However, the 'quest' that should...

    Started by Nogbad2, 05.11.13 05:16
    • Replies: 0
    • Views: 8,124
    Nogbad2
    05.11.13 05:16 Go to last post

  5. No graphics loading

    A fellow guildie has been unable to log in for days: "i tried everything i could, clearing cashes, temporary internet files, browsing...

    Started by Thejollyone, 12.10.13 10:18
    1 Attachment(s)
    • Replies: 6
    • Views: 11,534
    Thejollyone
    03.11.13 17:35 Go to last post

  6. Massive stuffing up in my game

    I am on the Northisle, living in Australia, and since last night, my game has just fallen apart, I am on my 72nd refresh in 17 hours. My buildings do...

    Started by Bazzaroony65, 03.11.13 07:56
    • Replies: 1
    • Views: 7,662
    Larili
    03.11.13 12:31 Go to last post

  7. Explorer Science

    Since I upgraded my explorer to find 89% more map pieces, he has never found a SINGLE adventure. I upgraded that part of the tree and the part...

    Started by Recondite, 03.11.13 02:44
    • Replies: 2
    • Views: 14,439
    Recondite
    03.11.13 06:46 Go to last post

  8. Exclamation Quest Chain problems: Unlocking and false notifications

    Following quest chains are not unlocking: 1.) Tool Production -> Mines 2.) The Battle -> The Barracks 3.) New building materials -> A suspicious...

    Started by StoneMaison, 02.11.13 13:41
    4 Attachment(s)
    • Replies: 0
    • Views: 8,267
    StoneMaison
    02.11.13 13:41 Go to last post

  9. Re: No golems !!!!!

    :mad: So Im really enjoying this event BUT....one golem so far and then no more. Got a new quest for the Golem and Guess what? NO [ removed ] ...

    Started by hotstuff1962, 19.10.13 07:39
    25 Pages •
    1 2 3 ... 25
    golems, halloween, no golems
    • Replies: 244
    • Views: 468,629
    Larili
    02.11.13 12:41 Go to last post

  10. Question new licence-sector free

    i've killed bandit leader in sector 3 and as a reward i'm supposed to get gems and building licences. got the gems but no licences! :confused: any...

    Started by Jovan0608, 02.11.13 12:01
    • Replies: 2
    • Views: 3,663
    Jovan0608
    02.11.13 12:24 Go to last post

  11. Exclamation Crashing today 01/11

    Anyone else getting this : :mad: Happening in the game itself ... then have to start in all over again . ( I'm on Northisle )

    Started by NixMan, 01.11.13 10:16
    • Replies: 2
    • Views: 7,203
    NixMan
    02.11.13 08:09 Go to last post

  12. Finished quests not registred

    Two quests that are completed is not registred in the quest book. "Gather more than 600 coins" and "Defeat a bandit camp with more than 50 Militia"....

    Started by Yshferah, 31.10.13 14:09
    quest, quest book, rewards
    • Replies: 1
    • Views: 12,052
    Fexno
    31.10.13 15:05 Go to last post

  13. collectibles dont count storageroom correctly

    When you try to send a trade to a friend, you can see how much you have in store. It will say "10.007/105.000" or whatever amount you have. Now...

    Started by Promethos, 30.10.13 15:48
    • Replies: 1
    • Views: 6,391
    Hairy
    31.10.13 00:50 Go to last post

  14. Lag, kicks and weird messages

    So we know the lag is worse than horrendous these last few days, but plenty in my guild have also had multiple kicks from the game with weird...

    Started by Thejollyone, 22.10.13 17:29
    2 Pages •
    1 2
    • Replies: 12
    • Views: 8,187
    Promethos
    29.10.13 17:50 Go to last post

  15. chat offline

    hy there. somehow my chat doesn`t work. it says it is offline. can any mod help me?

    Started by SirBuxus, 28.10.13 17:47
    • Replies: 1
    • Views: 5,489
    Sinister-King
    28.10.13 18:24 Go to last post

  16. wheat field never harvested

    i placed a packed wheat field (game gift) but it never ever started to get harvested....

    Started by pazaman, 27.10.13 19:21
    • Replies: 2
    • Views: 14,368
    JessieSun
    27.10.13 20:30 Go to last post

  17. lost started adventure and all my generals

    mmm...started an adventure yesterday....now the adventure has disappeared along with 4 of my generals...i ve tried re-loading page ...turning off...

    Started by Len_Bright, 27.10.13 07:39
    • Replies: 3
    • Views: 21,091
    Fexno
    27.10.13 08:36 Go to last post

  18. Exclamation building access and coal mine bug??!

    got trouble with accessing buildings... usually its one click and small window pops where u can see production time progress, upgrade and such but...

    Started by Jovan0608, 26.10.13 15:41
    • Replies: 2
    • Views: 2,818
    Jovan0608
    26.10.13 21:23 Go to last post

  19. Angry Huh? I need to go to the past?

    Hi peeps, So I think I have submited an error like this before but no one responded so I'm doing it again. The problem with a quest it's called...

    Started by Chimney, 25.10.13 20:51
    • Replies: 1
    • Views: 7,445
    AmySafeunderdark
    25.10.13 21:10 Go to last post

  20. Horseman Statue transformed into Artesian Well

    Just now I removed 2 Horseman Statue's of mine (using the option in the toolbox tab in the building menu) and saw them de-construct and they should...

    Started by Xadro, 25.10.13 11:25
    • Replies: 1
    • Views: 29,181
    Fexno
    25.10.13 11:31 Go to last post
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