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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,681
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,953
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,548
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,718,008
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,719
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,402
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Finished quests not registred

    Two quests that are completed is not registred in the quest book. "Gather more than 600 coins" and "Defeat a bandit camp with more than 50 Militia"....

    Started by Yshferah, 31.10.13 14:09
    quest, quest book, rewards
    • Replies: 1
    • Views: 11,956
    31.10.13 15:05 Go to last post
  2. collectibles dont count storageroom correctly

    When you try to send a trade to a friend, you can see how much you have in store. It will say "10.007/105.000" or whatever amount you have. Now...

    Started by Promethos, 30.10.13 15:48
    • Replies: 1
    • Views: 6,272
    31.10.13 00:50 Go to last post
  3. Lag, kicks and weird messages

    So we know the lag is worse than horrendous these last few days, but plenty in my guild have also had multiple kicks from the game with weird...

    Started by Thejollyone, 22.10.13 17:29
    2 Pages
    1 2
    • Replies: 12
    • Views: 7,850
    29.10.13 17:50 Go to last post
  4. chat offline

    hy there. somehow my chat doesn`t work. it says it is offline. can any mod help me?

    Started by SirBuxus, 28.10.13 17:47
    • Replies: 1
    • Views: 5,129
    28.10.13 18:24 Go to last post
  5. wheat field never harvested

    i placed a packed wheat field (game gift) but it never ever started to get harvested....

    Started by pazaman, 27.10.13 19:21
    • Replies: 2
    • Views: 14,247
    27.10.13 20:30 Go to last post
  6. lost started adventure and all my generals

    mmm...started an adventure yesterday....now the adventure has disappeared along with 4 of my generals...i ve tried re-loading page ...turning off...

    Started by Len_Bright, 27.10.13 07:39
    • Replies: 3
    • Views: 21,041
    27.10.13 08:36 Go to last post
  7. Exclamation building access and coal mine bug??!

    got trouble with accessing buildings... usually its one click and small window pops where u can see production time progress, upgrade and such but...

    Started by Jovan0608, 26.10.13 15:41
    • Replies: 2
    • Views: 2,787
    26.10.13 21:23 Go to last post
  8. Angry Huh? I need to go to the past?

    Hi peeps, So I think I have submited an error like this before but no one responded so I'm doing it again. The problem with a quest it's called...

    Started by Chimney, 25.10.13 20:51
    • Replies: 1
    • Views: 6,935
    25.10.13 21:10 Go to last post
  9. Horseman Statue transformed into Artesian Well

    Just now I removed 2 Horseman Statue's of mine (using the option in the toolbox tab in the building menu) and saw them de-construct and they should...

    Started by Xadro, 25.10.13 11:25
    • Replies: 1
    • Views: 29,128
    25.10.13 11:31 Go to last post
  10. Client - server out of sync

    This never happened to me before, but had multiple times in a couple of days now. I've messed up some easy blocks because the server & client are not...

    Started by Wreckless-, 25.10.13 09:41
    • Replies: 0
    • Views: 17,691
    25.10.13 09:41 Go to last post
  11. Explorer Skills Rarity Search

    Hi I was wondering if this is a bug when it comes to the explorer skills I have been using the bean-A-colada skill (rarity search) only to find...

    Started by daizey, 27.09.13 17:59
    • Replies: 5
    • Views: 71,693
    25.10.13 09:09 Go to last post
  12. Fish Platter Using Buff quest

    When I use the Fish Platter on a building of a friend it won't complete the Quest Using Buff. You can only complete the quest by using one on your...

    Started by Prawner, 24.10.13 15:13
    • Replies: 1
    • Views: 15,696
    24.10.13 16:53 Go to last post
  13. With the new improved storage a normal storage is still needed to keep the sector

    Hi there. I just checked out the new storage. I found a problem with them. You cannot raze the last normal storage house because the sector would be...

    Started by Gragnor, 23.10.13 17:04
    • Replies: 8
    • Views: 105,432
    24.10.13 10:20 Go to last post
  14. Copper that can be mined faster is no longer being found.

    Hey has anyone else had this problem? I have a regular and a jolly geologist and both of them have a 45% chance of discovering the faster copper...

    Started by AbleMable, 23.10.13 21:55
    • Replies: 4
    • Views: 13,997
    24.10.13 05:05 Go to last post
  15. Golems

    I have ropes and water in my star menu but have not registered for use on the Golem and I do not seam to be able to drag them accros to the Golem or...

    Started by PO003, 23.10.13 18:35
    • Replies: 1
    • Views: 15,482
    23.10.13 18:49 Go to last post
  16. working time Bookbinder, Barrack and Provision House

    I saw something odd... i recalculated it a lot of time, but cant figure it out. This problem effects Bookbinder, Barrack and Provision House, but...

    Started by BossieNL, 23.10.13 07:38
    • Replies: 2
    • Views: 11,710
    23.10.13 13:28 Go to last post
  17. All collectibles doesn't appear at once

    I now know for certain that the feature is bugged: - I logged off about an hour and half ago with 4 collectibles which I could no find, even...

    Started by Fafhred, 15.10.13 14:23
    • Replies: 9
    • Views: 7,185
    22.10.13 17:19 Go to last post
  18. Quarter Master General uses license bug

    When my QMG is on my island, I have 6 licenses left, when he goes to an adventure, I have 7 licenses left. I know I always have 7 spare licenses, so...

    Started by Thejollyone, 14.10.13 17:35
    • Replies: 7
    • Views: 18,693
    22.10.13 15:40 Go to last post
  19. To the first adventure!

    The quest "To the first adventure!" has been in my questbook for awhile, and finally decided to do it, after building my island to an acceptable...

    Started by Hunterian, 12.08.13 15:34
    2 Pages
    1 2
    • Replies: 13
    • Views: 9,097
    22.10.13 14:24 Go to last post
  20. Thumbs down Are we back at Beta again ?

    I must say, i'm very disappointing. TSO is running worse than Beta version ever did, almost. It is more or less impossible to play, lagging like...

    Started by Blackeye, 21.10.13 18:23
    • Replies: 5
    • Views: 4,821
    22.10.13 14:22 Go to last post

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