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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No graphics loading

    A fellow guildie has been unable to log in for days: "i tried everything i could, clearing cashes, temporary internet files, browsing...

    Started by Thejollyone, 12.10.13 10:18
    1 Attachment(s)
    • Replies: 6
    • Views: 11,499
    Thejollyone
    03.11.13 17:35 Go to last post

  2. Massive stuffing up in my game

    I am on the Northisle, living in Australia, and since last night, my game has just fallen apart, I am on my 72nd refresh in 17 hours. My buildings do...

    Started by Bazzaroony65, 03.11.13 07:56
    • Replies: 1
    • Views: 7,646
    Larili
    03.11.13 12:31 Go to last post

  3. Explorer Science

    Since I upgraded my explorer to find 89% more map pieces, he has never found a SINGLE adventure. I upgraded that part of the tree and the part...

    Started by Recondite, 03.11.13 02:44
    • Replies: 2
    • Views: 14,368
    Recondite
    03.11.13 06:46 Go to last post

  4. Exclamation Quest Chain problems: Unlocking and false notifications

    Following quest chains are not unlocking: 1.) Tool Production -> Mines 2.) The Battle -> The Barracks 3.) New building materials -> A suspicious...

    Started by StoneMaison, 02.11.13 13:41
    4 Attachment(s)
    • Replies: 0
    • Views: 8,248
    StoneMaison
    02.11.13 13:41 Go to last post

  5. Re: No golems !!!!!

    :mad: So Im really enjoying this event BUT....one golem so far and then no more. Got a new quest for the Golem and Guess what? NO [ removed ] ...

    Started by hotstuff1962, 19.10.13 07:39
    25 Pages •
    1 2 3 ... 25
    golems, halloween, no golems
    • Replies: 244
    • Views: 467,582
    Larili
    02.11.13 12:41 Go to last post

  6. Question new licence-sector free

    i've killed bandit leader in sector 3 and as a reward i'm supposed to get gems and building licences. got the gems but no licences! :confused: any...

    Started by Jovan0608, 02.11.13 12:01
    • Replies: 2
    • Views: 3,603
    Jovan0608
    02.11.13 12:24 Go to last post

  7. Exclamation Crashing today 01/11

    Anyone else getting this : :mad: Happening in the game itself ... then have to start in all over again . ( I'm on Northisle )

    Started by NixMan, 01.11.13 10:16
    • Replies: 2
    • Views: 7,185
    NixMan
    02.11.13 08:09 Go to last post

  8. Finished quests not registred

    Two quests that are completed is not registred in the quest book. "Gather more than 600 coins" and "Defeat a bandit camp with more than 50 Militia"....

    Started by Yshferah, 31.10.13 14:09
    quest, quest book, rewards
    • Replies: 1
    • Views: 12,000
    Fexno
    31.10.13 15:05 Go to last post

  9. collectibles dont count storageroom correctly

    When you try to send a trade to a friend, you can see how much you have in store. It will say "10.007/105.000" or whatever amount you have. Now...

    Started by Promethos, 30.10.13 15:48
    • Replies: 1
    • Views: 6,325
    Hairy
    31.10.13 00:50 Go to last post

  10. Lag, kicks and weird messages

    So we know the lag is worse than horrendous these last few days, but plenty in my guild have also had multiple kicks from the game with weird...

    Started by Thejollyone, 22.10.13 17:29
    2 Pages •
    1 2
    • Replies: 12
    • Views: 8,005
    Promethos
    29.10.13 17:50 Go to last post

  11. chat offline

    hy there. somehow my chat doesn`t work. it says it is offline. can any mod help me?

    Started by SirBuxus, 28.10.13 17:47
    • Replies: 1
    • Views: 5,284
    Sinister-King
    28.10.13 18:24 Go to last post

  12. wheat field never harvested

    i placed a packed wheat field (game gift) but it never ever started to get harvested....

    Started by pazaman, 27.10.13 19:21
    • Replies: 2
    • Views: 14,305
    JessieSun
    27.10.13 20:30 Go to last post

  13. lost started adventure and all my generals

    mmm...started an adventure yesterday....now the adventure has disappeared along with 4 of my generals...i ve tried re-loading page ...turning off...

    Started by Len_Bright, 27.10.13 07:39
    • Replies: 3
    • Views: 21,070
    Fexno
    27.10.13 08:36 Go to last post

  14. Exclamation building access and coal mine bug??!

    got trouble with accessing buildings... usually its one click and small window pops where u can see production time progress, upgrade and such but...

    Started by Jovan0608, 26.10.13 15:41
    • Replies: 2
    • Views: 2,799
    Jovan0608
    26.10.13 21:23 Go to last post

  15. Angry Huh? I need to go to the past?

    Hi peeps, So I think I have submited an error like this before but no one responded so I'm doing it again. The problem with a quest it's called...

    Started by Chimney, 25.10.13 20:51
    • Replies: 1
    • Views: 7,162
    AmySafeunderdark
    25.10.13 21:10 Go to last post

  16. Horseman Statue transformed into Artesian Well

    Just now I removed 2 Horseman Statue's of mine (using the option in the toolbox tab in the building menu) and saw them de-construct and they should...

    Started by Xadro, 25.10.13 11:25
    • Replies: 1
    • Views: 29,157
    Fexno
    25.10.13 11:31 Go to last post

  17. Client - server out of sync

    This never happened to me before, but had multiple times in a couple of days now. I've messed up some easy blocks because the server & client are not...

    Started by Wreckless-, 25.10.13 09:41
    • Replies: 0
    • Views: 17,704
    Wreckless-
    25.10.13 09:41 Go to last post

  18. Explorer Skills Rarity Search

    Hi I was wondering if this is a bug when it comes to the explorer skills I have been using the bean-A-colada skill (rarity search) only to find...

    Started by daizey, 27.09.13 17:59
    • Replies: 5
    • Views: 71,728
    Martonus
    25.10.13 09:09 Go to last post

  19. Fish Platter Using Buff quest

    When I use the Fish Platter on a building of a friend it won't complete the Quest Using Buff. You can only complete the quest by using one on your...

    Started by Prawner, 24.10.13 15:13
    • Replies: 1
    • Views: 16,205
    Dorotheus
    24.10.13 16:53 Go to last post

  20. With the new improved storage a normal storage is still needed to keep the sector

    Hi there. I just checked out the new storage. I found a problem with them. You cannot raze the last normal storage house because the sector would be...

    Started by Gragnor, 23.10.13 17:04
    • Replies: 8
    • Views: 109,905
    BlueFairy
    24.10.13 10:20 Go to last post
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