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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,539
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,913
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,343
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,509
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,492
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,305
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Premium time missing additional build slot

    Hello I am on premium right now, but I have not received the additional build slot. Please rectify.

    Started by peachykeen, 21.10.13 23:54
    • Replies: 1
    • Views: 9,889
    Fexno
    22.10.13 06:34 Go to last post

  2. collectibles trading bug?

    when i set a trade with herbs and then cancel this, then herbs not return in my mayor house. this happend twice, first time i dont remember exactly...

    Started by kurgkurg, 22.10.13 06:05
    • Replies: 0
    • Views: 3,419
    kurgkurg
    22.10.13 06:05 Go to last post

  3. Missing 'Gold standard' quest ??

    I somehow missed this one, but it caught my eye today Where is the 'Gold standard' Quest ??

    Started by AmySafeunderdark, 21.10.13 13:38
    • Replies: 2
    • Views: 9,057
    AmySafeunderdark
    21.10.13 14:25 Go to last post

  4. Unable to Build Brewery

    I am unable to build the brewery. I select it from the build menu but all that happens is, cancel action button appears and available locations...

    Started by Hollywood69, 19.10.13 16:12
    • Replies: 3
    • Views: 29,756
    Great_Merchant
    21.10.13 06:02 Go to last post

  5. Exclamation Geologist fails 100 % of times so far

    After over 30 attempts so far, he has not found a single stone deposit yet... therefore I still cannot produce any stone at all.

    Started by Fafhred, 13.10.13 20:35
    • Replies: 6
    • Views: 5,574
    jip1976
    20.10.13 23:21 Go to last post

  6. pumpkin fields

    I planted my 9 sematary's and put all 9 to sleep. I have two issues the timer on the small and the medium is still counting down even though they...

    Started by Bluesavanah, 17.10.13 08:59
    2 Pages •
    1 2
    • Replies: 14
    • Views: 60,241
    Mrnjaooo
    20.10.13 14:07 Go to last post

  7. Barrack bug using Skunk buff

    Look: prntscr.com/1ycsof Now look: prntscr.com/1ycsxe The same recruits keep retraining with no benefit to my army and this keeps...

    Started by Thejollyone, 19.10.13 17:29
    • Replies: 3
    • Views: 9,112
    Thejollyone
    19.10.13 17:52 Go to last post

  8. Golem bugged

    just used 5 Ropes at once on the golems second life line and it still had 1K of life?!!?! but when I just it 1 each it works?!?! :mad: or was the...

    Started by Sotsekin, 19.10.13 13:35
    • Replies: 1
    • Views: 10,856
    Iolanthe
    19.10.13 17:32 Go to last post

  9. Mayor's house: Collections Tab

    Couldn't find any information if this is a bug or not. I most definitely have kettles and have had cauldrons because I've sold those in tradehouse...

    Started by Junik, 18.10.13 10:59
    cauldron, collections tab, kettle, mayor's house, no show
    • Replies: 3
    • Views: 32,973
    Junik
    18.10.13 11:40 Go to last post

  10. Golem respawns immediately.

    I've killed the golem 3 times now, and I didn't get anything for killing it more than once. They respawn immediately after killing them, and they...

    Started by CMHSE, 17.10.13 08:21
    • Replies: 8
    • Views: 10,295
    Fexno
    17.10.13 17:56 Go to last post

  11. Thumbs down Trade Offers slots - where are the alleged additional slots ?

    As my character levelled up, I saw that the number of slots seen offered (BEFORE I place any trade) increased progressively (now showing 0/4). ...

    Started by Fafhred, 16.10.13 01:10
    2 Pages •
    1 2
    • Replies: 13
    • Views: 87,965
    Sinister-King
    16.10.13 19:56 Go to last post

  12. No background sound & sound effects

    Hi! I haven't had any sound in the game today. I already cleared my cache, but that didn't solve the problem. Could you please advise me what to do?

    Started by Hagin, 15.10.13 16:30
    • Replies: 2
    • Views: 25,630
    Hagin
    15.10.13 18:42 Go to last post

  13. Prov House went nuts

    This happened last Thursday, whilst I was trying to make use of a Premium day to level up (and hopefully get away from the eternal IoP GQ for once...

    Started by MuffinMule, 15.10.13 01:57
    • Replies: 1
    • Views: 8,348
    Faststriker
    15.10.13 05:22 Go to last post

  14. Unhappy Tavern can not be rebuilt

    I want to move the tavern at first,but i click the remove button carelessly,so the tavern is broken. I want to rebuild the tavern,but after the...

    Started by unundead, 14.10.13 09:04
    • Replies: 1
    • Views: 13,495
    Fexno
    14.10.13 11:01 Go to last post

  15. Unable to place general in same position as previously

    Well, I know BB do not support blocking, and whilst this "bug" is at the root of my complaint, it surely shouldn't exist in the first place. I'm...

    Started by Thejollyone, 04.10.13 11:49
    • Replies: 8
    • Views: 146,210
    Thejollyone
    13.10.13 17:57 Go to last post

  16. Text: while loading the game you see the text "Adventures for Professionals"

    Similar behaviour, when 1st logging in, hovering the mouse over the mountains to the left of the Mayor's House shows a text box "Adventures for...

    Started by Nogbad, 05.10.13 03:23
    • Replies: 7
    • Views: 36,760
    Cetus
    11.10.13 16:07 Go to last post

  17. Weird: Country Saying of 198 ?

    This is in my star menu Country Saying of 198 ? (tooltip says 200) See screenshot in Attachment

    Started by iqmr, 10.10.13 18:29
    1 Attachment(s)
    • Replies: 3
    • Views: 4,268
    iqmr
    11.10.13 15:13 Go to last post

  18. Exclamation Today when i logged in, i have lost a lot of things

    When i logged in today i was from level 18 back to level 16. Lost a lot of buildings, lost my general with my soldiers, lost a lot of stuff which i...

    Started by Bstraatman, 10.10.13 15:02
    • Replies: 4
    • Views: 13,949
    inyi
    11.10.13 07:18 Go to last post

  19. Can't login on the test server

    Heya, I've played on the test server before, was quite enjoyable but eventually (since the map is pre-built for you) I grew tired of it and...

    Started by Danus1986, 08.10.13 14:22
    • Replies: 9
    • Views: 28,719
    Danus1986
    09.10.13 16:06 Go to last post

  20. Angry collections

    I start to make a potion of endless energy yesterday which is 30 minutes long but still is show me to wait 30 minutes?! so look like it is frozen....

    Started by samu100vok, 06.10.13 10:08
    • Replies: 2
    • Views: 23,969
    peck_ed
    06.10.13 13:29 Go to last post
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