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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,290
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,357
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,325
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,543
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,600
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,141
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Copper that can be mined faster is no longer being found.

    Hey has anyone else had this problem? I have a regular and a jolly geologist and both of them have a 45% chance of discovering the faster copper...

    Started by AbleMable, 23.10.13 21:55
    • Replies: 4
    • Views: 14,147
    24.10.13 05:05 Go to last post
  2. Golems

    I have ropes and water in my star menu but have not registered for use on the Golem and I do not seam to be able to drag them accros to the Golem or...

    Started by PO003, 23.10.13 18:35
    • Replies: 1
    • Views: 15,502
    23.10.13 18:49 Go to last post
  3. working time Bookbinder, Barrack and Provision House

    I saw something odd... i recalculated it a lot of time, but cant figure it out. This problem effects Bookbinder, Barrack and Provision House, but...

    Started by BossieNL, 23.10.13 07:38
    • Replies: 2
    • Views: 11,754
    23.10.13 13:28 Go to last post
  4. All collectibles doesn't appear at once

    I now know for certain that the feature is bugged: - I logged off about an hour and half ago with 4 collectibles which I could no find, even...

    Started by Fafhred, 15.10.13 14:23
    • Replies: 9
    • Views: 7,254
    22.10.13 17:19 Go to last post
  5. Quarter Master General uses license bug

    When my QMG is on my island, I have 6 licenses left, when he goes to an adventure, I have 7 licenses left. I know I always have 7 spare licenses, so...

    Started by Thejollyone, 14.10.13 17:35
    • Replies: 7
    • Views: 18,730
    22.10.13 15:40 Go to last post
  6. To the first adventure!

    The quest "To the first adventure!" has been in my questbook for awhile, and finally decided to do it, after building my island to an acceptable...

    Started by Hunterian, 12.08.13 15:34
    2 Pages
    1 2
    • Replies: 13
    • Views: 9,171
    22.10.13 14:24 Go to last post
  7. Thumbs down Are we back at Beta again ?

    I must say, i'm very disappointing. TSO is running worse than Beta version ever did, almost. It is more or less impossible to play, lagging like...

    Started by Blackeye, 21.10.13 18:23
    • Replies: 5
    • Views: 4,852
    22.10.13 14:22 Go to last post
  8. Premium time missing additional build slot

    Hello I am on premium right now, but I have not received the additional build slot. Please rectify.

    Started by peachykeen, 21.10.13 23:54
    • Replies: 1
    • Views: 9,924
    22.10.13 06:34 Go to last post
  9. collectibles trading bug?

    when i set a trade with herbs and then cancel this, then herbs not return in my mayor house. this happend twice, first time i dont remember exactly...

    Started by kurgkurg, 22.10.13 06:05
    • Replies: 0
    • Views: 3,456
    22.10.13 06:05 Go to last post
  10. Missing 'Gold standard' quest ??

    I somehow missed this one, but it caught my eye today Where is the 'Gold standard' Quest ??

    Started by AmySafeunderdark, 21.10.13 13:38
    • Replies: 2
    • Views: 9,170
    21.10.13 14:25 Go to last post
  11. Unable to Build Brewery

    I am unable to build the brewery. I select it from the build menu but all that happens is, cancel action button appears and available locations...

    Started by Hollywood69, 19.10.13 16:12
    • Replies: 3
    • Views: 29,801
    21.10.13 06:02 Go to last post
  12. Exclamation Geologist fails 100 % of times so far

    After over 30 attempts so far, he has not found a single stone deposit yet... therefore I still cannot produce any stone at all.

    Started by Fafhred, 13.10.13 20:35
    • Replies: 6
    • Views: 5,700
    20.10.13 23:21 Go to last post
  13. pumpkin fields

    I planted my 9 sematary's and put all 9 to sleep. I have two issues the timer on the small and the medium is still counting down even though they...

    Started by Bluesavanah, 17.10.13 08:59
    2 Pages
    1 2
    • Replies: 14
    • Views: 60,326
    20.10.13 14:07 Go to last post
  14. Barrack bug using Skunk buff

    Look: prntscr.com/1ycsof Now look: prntscr.com/1ycsxe The same recruits keep retraining with no benefit to my army and this keeps...

    Started by Thejollyone, 19.10.13 17:29
    • Replies: 3
    • Views: 9,185
    19.10.13 17:52 Go to last post
  15. Golem bugged

    just used 5 Ropes at once on the golems second life line and it still had 1K of life?!!?! but when I just it 1 each it works?!?! :mad: or was the...

    Started by Sotsekin, 19.10.13 13:35
    • Replies: 1
    • Views: 10,919
    19.10.13 17:32 Go to last post
  16. Mayor's house: Collections Tab

    Couldn't find any information if this is a bug or not. I most definitely have kettles and have had cauldrons because I've sold those in tradehouse...

    Started by Junik, 18.10.13 10:59
    cauldron, collections tab, kettle, mayor's house, no show
    • Replies: 3
    • Views: 33,042
    18.10.13 11:40 Go to last post
  17. Golem respawns immediately.

    I've killed the golem 3 times now, and I didn't get anything for killing it more than once. They respawn immediately after killing them, and they...

    Started by CMHSE, 17.10.13 08:21
    • Replies: 8
    • Views: 10,374
    17.10.13 17:56 Go to last post
  18. Thumbs down Trade Offers slots - where are the alleged additional slots ?

    As my character levelled up, I saw that the number of slots seen offered (BEFORE I place any trade) increased progressively (now showing 0/4). ...

    Started by Fafhred, 16.10.13 01:10
    2 Pages
    1 2
    • Replies: 13
    • Views: 88,055
    16.10.13 19:56 Go to last post
  19. No background sound & sound effects

    Hi! I haven't had any sound in the game today. I already cleared my cache, but that didn't solve the problem. Could you please advise me what to do?

    Started by Hagin, 15.10.13 16:30
    • Replies: 2
    • Views: 25,681
    15.10.13 18:42 Go to last post
  20. Prov House went nuts

    This happened last Thursday, whilst I was trying to make use of a Premium day to level up (and hopefully get away from the eternal IoP GQ for once...

    Started by MuffinMule, 15.10.13 01:57
    • Replies: 1
    • Views: 8,583
    15.10.13 05:22 Go to last post

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