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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,290
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,357
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,325
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,543
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,600
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,141
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Unhappy Tavern can not be rebuilt

    I want to move the tavern at first,but i click the remove button carelessly,so the tavern is broken. I want to rebuild the tavern,but after the...

    Started by unundead, 14.10.13 09:04
    • Replies: 1
    • Views: 13,521
    14.10.13 11:01 Go to last post
  2. Unable to place general in same position as previously

    Well, I know BB do not support blocking, and whilst this "bug" is at the root of my complaint, it surely shouldn't exist in the first place. I'm...

    Started by Thejollyone, 04.10.13 11:49
    • Replies: 8
    • Views: 146,329
    13.10.13 17:57 Go to last post
  3. Text: while loading the game you see the text "Adventures for Professionals"

    Similar behaviour, when 1st logging in, hovering the mouse over the mountains to the left of the Mayor's House shows a text box "Adventures for...

    Started by Nogbad, 05.10.13 03:23
    • Replies: 7
    • Views: 37,571
    11.10.13 16:07 Go to last post
  4. Weird: Country Saying of 198 ?

    This is in my star menu Country Saying of 198 ? (tooltip says 200) See screenshot in Attachment

    Started by iqmr, 10.10.13 18:29
    • Replies: 3
    • Views: 4,299
    11.10.13 15:13 Go to last post
  5. Exclamation Today when i logged in, i have lost a lot of things

    When i logged in today i was from level 18 back to level 16. Lost a lot of buildings, lost my general with my soldiers, lost a lot of stuff which i...

    Started by Bstraatman, 10.10.13 15:02
    • Replies: 4
    • Views: 13,997
    11.10.13 07:18 Go to last post
  6. Can't login on the test server

    Heya, I've played on the test server before, was quite enjoyable but eventually (since the map is pre-built for you) I grew tired of it and...

    Started by Danus1986, 08.10.13 14:22
    • Replies: 9
    • Views: 28,975
    09.10.13 16:06 Go to last post
  7. Angry collections

    I start to make a potion of endless energy yesterday which is 30 minutes long but still is show me to wait 30 minutes?! so look like it is frozen....

    Started by samu100vok, 06.10.13 10:08
    • Replies: 2
    • Views: 24,013
    06.10.13 13:29 Go to last post
  8. Exclamation Windows 8 adobe FlashT error message

    Hello, i am trying to play this game on the Windows 8 developer preview, but i cannot get it to runafter i click the play game, it produces an...

    Started by AlexD, 30.01.12 15:21
    2 Pages
    1 2
    • Replies: 10
    • Views: 102,987
    05.10.13 03:12 Go to last post
  9. event bug

    form new event buff from collection I set to make a buff and time for production stuck it keep me show same time 5min all the time i don't want waste...

    Started by dofkys, 04.10.13 15:36
    • Replies: 5
    • Views: 17,901
    04.10.13 16:48 Go to last post
  10. unfinishing Guild Quest

    [KAM] had some fun today: we reached required number of finished subquests (60/60) and GQ kind of froze. The page in quest book showed it finished...

    Started by Vydoonacc, 02.10.13 21:19
    • Replies: 0
    • Views: 2,145
    02.10.13 21:19 Go to last post
  11. maturation - commitment

    i try to complete the invest at least 1 manuscript in one of your explorer. i have invest 5 manuscript but the task not complete. (in Geologist...

    Started by Sovilo, 01.10.13 09:44
    • Replies: 4
    • Views: 14,714
    02.10.13 11:32 Go to last post
  12. Heaps of problems with the game

    :mad: Ok since last maintenance 26/09/13 other than the first 24 hrs afterwards, I have had nothing but problems with this game. Loot not going...

    Started by hotstuff1962, 01.10.13 10:10
    2 Pages
    1 2
    issues, problems
    • Replies: 10
    • Views: 16,858
    01.10.13 14:31 Go to last post
  13. second system failure in 1 week

    hi i make a block in outlaw adv (3 round block) the block didnot work as all general kill their target and return because the vet general didnot...

    Started by beboelkhatib, 30.09.13 21:40
    • Replies: 6
    • Views: 12,207
    01.10.13 12:47 Go to last post
  14. Building licence

    Please, I have some error or... I had 14 buildig licence, and after I clean all bandits on map I get 10 more. So, I add it to M. House... And...

    Started by Sakazulu, 30.09.13 12:15
    • Replies: 2
    • Views: 8,634
    01.10.13 05:49 Go to last post
  15. Errant Mail Icon

    From Change-Logs (http://forum.thesettlersonline.com/threads/22645-Change-Logs?p=236966&viewfull=1#post236966) 5/9/2013 Like "previously locked...

    Started by Hairy, 30.09.13 13:08
    • Replies: 2
    • Views: 9,307
    01.10.13 02:51 Go to last post
  16. No chat/news tabs at all

    Why dose this keep happening i even loose news tab. i had a lootboot but even so sometimes i don't need a lootboot to keep getting this problem :(...

    Started by lulu10093, 30.09.13 12:59
    • Replies: 0
    • Views: 5,233
    30.09.13 12:59 Go to last post
  17. geologist bug

    My geologist finds copper surplus when searching for coppermines when i already have 6 mines.

    Started by Klurik, 28.09.13 20:58
    • Replies: 0
    • Views: 3,494
    28.09.13 20:58 Go to last post
  18. Renaming Generals

    As I'm on the VLT adventure, I decided to rename the ordinary generals to Gen A, Gen B and Gen C. While B and C willingly accepted their new name,...

    Started by PSYKODK, 26.09.13 23:24
    • Replies: 5
    • Views: 8,324
    27.09.13 09:33 Go to last post
  19. unable to place buffs

    Hi, New bug. I'm unable to place buffs, and I can not put stuff from my Star Menu to the Mayors house, because the baskets and goods simply wont...

    Started by Zoo7opia, 26.09.13 23:47
    • Replies: 2
    • Views: 20,281
    27.09.13 07:35 Go to last post
  20. Question Bug in building queue ?

    Got this severaltimes tonight: Reloaded several times but get this now 3 times in a row. Very annoying if you want to get your wells back fast...

    Started by AmySafeunderdark, 25.09.13 19:30
    • Replies: 5
    • Views: 9,641
    27.09.13 01:42 Go to last post

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