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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,910
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,677
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,905
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,053
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,416
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. geologist bug

    My geologist finds copper surplus when searching for coppermines when i already have 6 mines.

    Started by Klurik, 28.09.13 20:58
    • Replies: 0
    • Views: 3,512
    Klurik
    28.09.13 20:58 Go to last post

  2. Renaming Generals

    As I'm on the VLT adventure, I decided to rename the ordinary generals to Gen A, Gen B and Gen C. While B and C willingly accepted their new name,...

    Started by PSYKODK, 26.09.13 23:24
    • Replies: 5
    • Views: 8,350
    PSYKODK
    27.09.13 09:33 Go to last post

  3. unable to place buffs

    Hi, New bug. I'm unable to place buffs, and I can not put stuff from my Star Menu to the Mayors house, because the baskets and goods simply wont...

    Started by Zoo7opia, 26.09.13 23:47
    • Replies: 2
    • Views: 20,291
    Fexno
    27.09.13 07:35 Go to last post

  4. Question Bug in building queue ?

    Got this severaltimes tonight: Reloaded several times but get this now 3 times in a row. Very annoying if you want to get your wells back fast...

    Started by AmySafeunderdark, 25.09.13 19:30
    • Replies: 5
    • Views: 9,803
    Nogbad2
    27.09.13 01:42 Go to last post

  5. Unhappy My island has gone back to level 2

    I closed down and when i reopened I was at level 2, my 5 friends I had added have gone and all the hard work I did on putting in supplies and...

    Started by NOELEENL, 23.09.13 23:06
    • Replies: 5
    • Views: 27,728
    Nogbad2
    27.09.13 00:27 Go to last post

  6. 00:30 curse

    I have noticed that around this time more often then not, the game freezes and locks up.. all the standard self fixes do nothing. all that happens...

    Started by Lord_Matata, 26.09.13 23:43
    • Replies: 0
    • Views: 6,860
    Lord_Matata
    26.09.13 23:43 Go to last post

  7. Weird Calculation..

    4-2 = 1 ??

    Started by AmySafeunderdark, 25.09.13 17:42
    • Replies: 5
    • Views: 25,623
    Vydoonacc
    26.09.13 08:44 Go to last post

  8. unscheduled maintenance

    unscheduled maintenance for atleast the northisle server.. and no announcement whatsoever ??? would it be a problem to keep the people playing the...

    Started by TweakNTwist, 23.09.13 16:01
    • Replies: 9
    • Views: 43,705
    Anshaa
    25.09.13 16:14 Go to last post

  9. Forum language

    Something odd seems to have happened, our language setting seem to have got mixed. If you look to the left of your posts, it no longer says "World:...

    Started by Nogbad, 22.09.13 21:48
    2 Pages •
    1 2
    • Replies: 19
    • Views: 36,800
    BB_Alpaca
    25.09.13 12:37 Go to last post

  10. Question Moving buildings ??

    I have a problem. For some weird reason some of my buildings are moving: Is it just me, or do more have this problem ?? Noticed getting...

    Started by AmySafeunderdark, 22.09.13 15:40
    bugs, buildings, moving, screen
    • Replies: 7
    • Views: 50,736
    AmySafeunderdark
    25.09.13 11:59 Go to last post

  11. copper smelter bug

    Today all my copper smelters are without bottom side of tower and i cant move them or build new http://prntscr.com/1t5ni9 if i tray move, then no...

    Started by kurgkurg, 24.09.13 08:55
    • Replies: 2
    • Views: 17,749
    Fexno
    25.09.13 10:18 Go to last post

  12. Question Sawyers

    While it's fashionable to bring up graphics issues... Fishermen carry fish, well workers carry sacks(?) / skins of water, and masons carry blocks...

    Started by Hairy, 24.09.13 12:22
    • Replies: 3
    • Views: 3,713
    Fexno
    25.09.13 06:41 Go to last post

  13. Login Issues (looping)

    I´m having seruis problems with login, not into the game, but onto my account from front page, i have to write my password more than 10 times before...

    Started by Faststriker, 03.09.13 07:32
    9 Pages •
    1 2 3 ... 9
    • Replies: 83
    • Views: 308,645
    canuckles
    24.09.13 18:01 Go to last post

  14. error page

    there is still "beta" title

    Started by JessieSun, 24.09.13 11:08
    • Replies: 1
    • Views: 56,495
    BB_Alpaca
    24.09.13 11:15 Go to last post

  15. graphic bug

    I click to put the stone corner...and nothing happends...and of course I cannot spot everywhere...is it lost or something? Please do something about...

    Started by Crowlay, 23.09.13 18:50
    • Replies: 1
    • Views: 3,255
    Fexno
    24.09.13 06:35 Go to last post

  16. i cant get in ?

    i just cant get in for some reason, i was in few hours ago and it was a bit long to get in but it works, now i just can t get in at all, it get...

    Started by chicken35, 18.09.13 18:48
    7 Pages •
    1 2 3 ... 7
    • Replies: 68
    • Views: 97,468
    ABeaney
    23.09.13 06:57 Go to last post

  17. typo

    Explorers are now generating a mail that begins "Your skillful Explorers have found...". The word is Skilful, not Skillful.

    Started by Nogbad2, 20.09.13 19:58
    • Replies: 5
    • Views: 26,843
    Nogbad
    22.09.13 21:50 Go to last post

  18. loading the game

    Hey I cant load the game right. All the landscape, trees, mountains and so on is visible on my screen, but i cant see any of my buildings. Chat,...

    Started by PiaL, 22.09.13 16:01
    • Replies: 1
    • Views: 5,526
    AmySafeunderdark
    22.09.13 16:10 Go to last post

  19. Masons quest wil not unlock

    I'm lvl 21 & completed the geologist quest but the masons quest is still locked, why is this?

    Started by harry0, 20.09.13 23:24
    • Replies: 4
    • Views: 7,545
    Fexno
    21.09.13 08:50 Go to last post

  20. Join the Army quest

    It seems that this quest is doing the same for me as the Longbows quest is for others. Each time I log in, the quest pops up for me.

    Started by CraisyDaisy, 07.09.13 23:39
    • Replies: 3
    • Views: 3,087
    Fexno
    21.09.13 06:45 Go to last post
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