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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 151
    • Views: 3,381
    Graciethecat
    Yesterday 18:58 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Building licence

    Please, I have some error or... I had 14 buildig licence, and after I clean all bandits on map I get 10 more. So, I add it to M. House... And...

    Started by Sakazulu, 30.09.13 13:15
    • Replies: 2
    • Views: 12,213
    Sakazulu
    01.10.13 06:49 Go to last post

  2. Errant Mail Icon

    From Change-Logs (http://forum.thesettlersonline.com/threads/22645-Change-Logs?p=236966&viewfull=1#post236966) 5/9/2013 Like "previously locked...

    Started by Hairy, 30.09.13 14:08
    • Replies: 2
    • Views: 9,360
    Nogbad
    01.10.13 03:51 Go to last post

  3. No chat/news tabs at all

    Why dose this keep happening i even loose news tab. i had a lootboot but even so sometimes i don't need a lootboot to keep getting this problem :(...

    Started by lulu10093, 30.09.13 13:59
    • Replies: 0
    • Views: 5,591
    lulu10093
    30.09.13 13:59 Go to last post

  4. geologist bug

    My geologist finds copper surplus when searching for coppermines when i already have 6 mines.

    Started by Klurik, 28.09.13 21:58
    • Replies: 0
    • Views: 3,531
    Klurik
    28.09.13 21:58 Go to last post

  5. Renaming Generals

    As I'm on the VLT adventure, I decided to rename the ordinary generals to Gen A, Gen B and Gen C. While B and C willingly accepted their new name,...

    Started by PSYKODK, 27.09.13 00:24
    • Replies: 5
    • Views: 8,434
    PSYKODK
    27.09.13 10:33 Go to last post

  6. unable to place buffs

    Hi, New bug. I'm unable to place buffs, and I can not put stuff from my Star Menu to the Mayors house, because the baskets and goods simply wont...

    Started by Zoo7opia, 27.09.13 00:47
    • Replies: 2
    • Views: 20,338
    Fexno
    27.09.13 08:35 Go to last post

  7. Question Bug in building queue ?

    Got this severaltimes tonight: Reloaded several times but get this now 3 times in a row. Very annoying if you want to get your wells back fast...

    Started by AmySafeunderdark, 25.09.13 20:30
    • Replies: 5
    • Views: 9,969
    Nogbad2
    27.09.13 02:42 Go to last post

  8. Unhappy My island has gone back to level 2

    I closed down and when i reopened I was at level 2, my 5 friends I had added have gone and all the hard work I did on putting in supplies and...

    Started by NOELEENL, 24.09.13 00:06
    • Replies: 5
    • Views: 27,844
    Nogbad2
    27.09.13 01:27 Go to last post

  9. 00:30 curse

    I have noticed that around this time more often then not, the game freezes and locks up.. all the standard self fixes do nothing. all that happens...

    Started by Lord_Matata, 27.09.13 00:43
    • Replies: 0
    • Views: 6,930
    Lord_Matata
    27.09.13 00:43 Go to last post

  10. Weird Calculation..

    4-2 = 1 ??

    Started by AmySafeunderdark, 25.09.13 18:42
    • Replies: 5
    • Views: 25,776
    DeletedUser(522406)
    26.09.13 09:44 Go to last post

  11. unscheduled maintenance

    unscheduled maintenance for atleast the northisle server.. and no announcement whatsoever ??? would it be a problem to keep the people playing the...

    Started by TweakNTwist, 23.09.13 17:01
    • Replies: 9
    • Views: 43,802
    Anshaa
    25.09.13 17:14 Go to last post

  12. Forum language

    Something odd seems to have happened, our language setting seem to have got mixed. If you look to the left of your posts, it no longer says "World:...

    Started by Nogbad, 22.09.13 22:48
    2 Pages •
    1 2
    • Replies: 19
    • Views: 37,047
    BB_Alpaca
    25.09.13 13:37 Go to last post

  13. Question Moving buildings ??

    I have a problem. For some weird reason some of my buildings are moving: Is it just me, or do more have this problem ?? Noticed getting...

    Started by AmySafeunderdark, 22.09.13 16:40
    bugs, buildings, moving, screen
    • Replies: 7
    • Views: 50,968
    AmySafeunderdark
    25.09.13 12:59 Go to last post

  14. copper smelter bug

    Today all my copper smelters are without bottom side of tower and i cant move them or build new http://prntscr.com/1t5ni9 if i tray move, then no...

    Started by kurgkurg, 24.09.13 09:55
    • Replies: 2
    • Views: 17,824
    Fexno
    25.09.13 11:18 Go to last post

  15. Question Sawyers

    While it's fashionable to bring up graphics issues... Fishermen carry fish, well workers carry sacks(?) / skins of water, and masons carry blocks...

    Started by Hairy, 24.09.13 13:22
    • Replies: 3
    • Views: 3,748
    Fexno
    25.09.13 07:41 Go to last post

  16. Login Issues (looping)

    I´m having seruis problems with login, not into the game, but onto my account from front page, i have to write my password more than 10 times before...

    Started by Faststriker, 03.09.13 08:32
    9 Pages •
    1 2 3 ... 9
    • Replies: 83
    • Views: 309,891
    canuckles
    24.09.13 19:01 Go to last post

  17. error page

    there is still "beta" title

    Started by JessieSun, 24.09.13 12:08
    • Replies: 1
    • Views: 61,590
    BB_Alpaca
    24.09.13 12:15 Go to last post

  18. graphic bug

    I click to put the stone corner...and nothing happends...and of course I cannot spot everywhere...is it lost or something? Please do something about...

    Started by Crowlay, 23.09.13 19:50
    • Replies: 1
    • Views: 3,288
    Fexno
    24.09.13 07:35 Go to last post

  19. i cant get in ?

    i just cant get in for some reason, i was in few hours ago and it was a bit long to get in but it works, now i just can t get in at all, it get...

    Started by chicken35, 18.09.13 19:48
    7 Pages •
    1 2 3 ... 7
    • Replies: 68
    • Views: 98,231
    ABeaney
    23.09.13 07:57 Go to last post

  20. typo

    Explorers are now generating a mail that begins "Your skillful Explorers have found...". The word is Skilful, not Skillful.

    Started by Nogbad2, 20.09.13 20:58
    • Replies: 5
    • Views: 26,904
    Nogbad
    22.09.13 22:50 Go to last post
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