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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,389
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,365
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,395
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,903
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,854
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,291
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Gold smelter not being built despite having sufficient resources?

    I have a gold smelter waiting to be built. Clicking on it says I'm short of the required tools (770). However, I have 1730 tools. What's going on?

    Started by Dave231, 07.09.13 07:30
    • Replies: 6
    • Views: 21,996
    Sto_Helit
    07.09.13 08:40 Go to last post

  2. Missing 1 day premium account

    Issue - as stated in title. I have sent a ticket to support, just posting here in case it affects others and/or developers read it. And yes -...

    Started by BlueFairy, 05.09.13 07:09
    4 Pages •
    1 2 3 ... 4
    • Replies: 37
    • Views: 98,740
    lulu10093
    06.09.13 10:18 Go to last post

  3. [HOWTO] Delete your browsing history/clear cookies

    Unfortunately there are quite a few browsers out there, and most of them have different options in clearing your browser history. Here are the...

    Started by Fexno, 06.09.13 07:13
    browser, browsing history, chrome, cookies, firefox, internet explorer, safari
    • Replies: 4
    • Views: 86,334
    Fexno
    06.09.13 07:17 Go to last post

  4. Northisle is crashing after maintainance

    Northisle was up after maintainance, I played for like 15mins and that it crashed....

    Started by Sijalica, 05.09.13 04:57
    9 Pages •
    1 2 3 ... 9
    • Replies: 87
    • Views: 81,791
    Ozzymandeus
    05.09.13 10:28 Go to last post

  5. Fake Longbows quest

    After last maintenance, every time I log in, I got Longbows quest , is competed. I need to click Claim reward - button or Close-button. Any rewards...

    Started by TMats, 05.09.13 08:10
    2 Pages •
    1 2
    • Replies: 12
    • Views: 9,284
    Fexno
    05.09.13 10:26 Go to last post

  6. Exhausted marble can't be found by geologists.

    Since the science tree was installed for geologists I have had a number of marble quarries that cannot be found by the geologists, even though they...

    Started by SeaBee1964, 02.09.13 08:18
    2 Pages •
    1 2
    • Replies: 10
    • Views: 25,446
    Dorotheus
    04.09.13 16:20 Go to last post

  7. Cannot Connect to server

    I m logged on...i press play and i get WHITE PAGE

    Started by IndianKid, 03.09.13 10:38
    • Replies: 3
    • Views: 8,237
    IndianKid
    03.09.13 10:56 Go to last post

  8. Training Overtime bug - Barrack stuck - 3x

    Hey guys, i encountered this bug recently. The only solution possible is to logout for a minimum of 15-30 minutes which closes your game session and...

    Started by Giddran, 02.09.13 19:03
    • Replies: 1
    • Views: 5,705
    Hairy
    02.09.13 20:02 Go to last post

  9. Missing Guild Quests [Take 3]

    Though we've been working on the same GQ for a few days now we have yet to see a Waiting Guild Quest. Since this is how it started the last two...

    Started by Iolanthe, 31.08.13 18:24
    • Replies: 1
    • Views: 9,078
    Fexno
    02.09.13 13:06 Go to last post

  10. Server performance

    Although it was nice to receive gifts for the UK servers coming out of beta status, it's a shame they're running so badly at the minute. My...

    Started by toastkid, 01.09.13 13:15
    • Replies: 3
    • Views: 38,152
    Sto_Helit
    01.09.13 18:35 Go to last post

  11. Buffs not 'sticking'

    Several times now I've been to buff a friend and either the buildings won't light up when I'm there, or when I go back to check they're not buffed. I...

    Started by Icegirl, 11.03.13 23:11
    • Replies: 5
    • Views: 8,463
    Fexno
    01.09.13 17:37 Go to last post

  12. [FIXED] Death to the Leaders

    Description You have the Quest Death to the Leaders however you have already completed it, each time you click Claim Reward nothing happens and it...

    Started by peck_ed, 04.04.13 19:51
    13 Pages •
    1 2 3 ... 13
    bug, death to the leaders 5 Attachment(s)
    • Replies: 120
    • Views: 346,139
    Kiewik
    01.09.13 11:31 Go to last post

  13. Incorrect in-game notification

    If you add settlers while your max population is already reached it gives a notification. 'Maximum capacity reached. You cannot add more Settlers...

    Started by MivaMiv, 31.08.13 17:04
    • Replies: 3
    • Views: 750,365
    Iolanthe
    31.08.13 22:46 Go to last post

  14. Giuild quest indicator

    Hi the indicator for who did guildquests worked perfect so far, BUT now i have cancelled a waiting guildquest. With that the indicator on our Active...

    Started by Wendelbo, 25.08.13 06:32
    • Replies: 8
    • Views: 11,504
    Fexno
    30.08.13 11:24 Go to last post

  15. EX-Members still showing up in new overview

    Hi, I've got a pretty strong administration going in my guild. At first I thought I was going mad, but no, that's not the case. There are 3...

    Started by B_v_M, 30.08.13 07:37
    • Replies: 1
    • Views: 201,134
    Fexno
    30.08.13 07:54 Go to last post

  16. cant get building license

    cant get builing license eventhough i beat the native genreals and have logged on and of several times?

    Started by riggsal, 30.08.13 06:42
    building license
    • Replies: 1
    • Views: 24,915
    Fexno
    30.08.13 06:58 Go to last post

  17. Chat crashes

    Hi My chat window crash if I don't speak in it for 5-10min, its very annoying because it then shows im offline to everyone else, they cant /w me...

    Started by Rislem, 24.08.13 19:29
    2 Pages •
    1 2
    • Replies: 11
    • Views: 117,980
    Fexno
    29.08.13 13:08 Go to last post

  18. Quild Quest not showing as completed on updated members page

    Guild Quests are now not showing as completed on the Members Page even though they have completed it - one was completed over 3 hours ago and still...

    Started by Debsy, 29.08.13 10:23
    • Replies: 4
    • Views: 867,454
    Fexno
    29.08.13 12:46 Go to last post

  19. Unhappy Connection failed

    I try many times,but it is not userful.

    Started by unundead, 29.08.13 00:36
    6 Pages •
    1 2 3 ... 6
    • Replies: 55
    • Views: 282,540
    Fexno
    29.08.13 10:06 Go to last post

  20. Upgrade of barracks

    I recently upgraded my barracks from level 3 to level 4 (it stated it would be 33% quicker).... I will list, below, the times before and after for...

    Started by ChuckleBrother, 27.08.13 21:55
    • Replies: 3
    • Views: 52,566
    ChuckleBrother
    28.08.13 00:25 Go to last post
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