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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,608
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,931
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,650
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,581
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,362
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. IP Blocked

    Hi, my ISP is doing some work on the network and they've disconnected me two hours ago, during the disconnected time I've tried to enter the game...

    Started by zorandz, 24.08.13 12:06
    • Replies: 3
    • Views: 40,636
    Iolanthe
    24.08.13 13:06 Go to last post

  2. Upgrading Barracks to level 5 is taking longer than 7 days.

    I stared my barracks upgrading last Thursday night and it's currently saying only 82% completed. By my calculations it's running about 24 hours...

    Started by BDM1975, 22.08.13 19:09
    barracks, delay, problem, upgrade
    • Replies: 6
    • Views: 54,399
    Iolanthe
    23.08.13 17:45 Go to last post

  3. The Beta bonus

    Has something gone wrong with Newfoundland's presents? On Northisle and Sandychav, I received the bonus items as described on the home page, in a...

    Started by Nogbad, 21.08.13 02:17
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 24,023
    LadyBarbara
    22.08.13 18:28 Go to last post

  4. Can't trade The Shaman quest

    Well, I have two of them and wanna trade. I got an offer and can see it but the trading system refuses to make that swap, it's a row in red.

    Started by KochoCestimenski, 22.08.13 08:32
    • Replies: 3
    • Views: 22,687
    lulu10093
    22.08.13 15:30 Go to last post

  5. emails from BB going to the wrong acct holder

    posting a problem to BB regarding problems on this game, has now become a problem in and of itself. i posted a ticket to them regarding the...

    Started by Balerathon, 18.08.13 15:08
    account, blue byte, error, security
    • Replies: 6
    • Views: 8,087
    BB_Alpaca
    22.08.13 12:13 Go to last post

  6. Planks icon wrong in the building menu

    In the building menu on all sawmill buildings the planks icon is for exotic wood planks. Also for hardwood cutter icon for pinewood logs. I've...

    Started by Grocker, 21.08.13 17:08
    • Replies: 3
    • Views: 6,641
    MrBranch
    22.08.13 06:05 Go to last post

  7. Treasure Search - Coins on the street

    Quest says earn 1 coins through the medium treasure search. My explorer is on his umpteenth 12 hour medium search with no gold found just wood and...

    Started by DarwinTorr, 21.08.13 19:58
    2 Pages •
    1 2
    • Replies: 10
    • Views: 68,629
    Dorotheus
    21.08.13 22:28 Go to last post

  8. Desert Riders side quest - A Delicacy

    No matter how much fish food I use to replenish fish stocks the quest will not update to completed. I have 370 wheat in storage ticked and have...

    Started by DarwinTorr, 21.08.13 19:54
    • Replies: 6
    • Views: 14,591
    Dorotheus
    21.08.13 22:23 Go to last post

  9. Server zone crashed

    Receiving this message on 3 different servers after reseting cash and trying some other stuff. I know there are problems with server crash any...

    Started by Gravekeeper, 27.01.13 11:00
    24 Pages •
    1 2 3 ... 24
    1 Attachment(s)
    • Replies: 232
    • Views: 191,036
    Fexno
    21.08.13 11:01 Go to last post

  10. Can't complete "Ranged units" quest

    "join the army" quest is not starting - all the quests in "The Battle" are done and I'm level 34 now any suggestions ?

    Started by avatar_nik, 21.03.13 10:44
    4 Pages •
    1 2 3 ... 4
    • Replies: 35
    • Views: 892,480
    Fexno
    21.08.13 07:19 Go to last post

  11. Experience from adventures not converting in to Star Coins

    Six months ago when i was just a few thousands exp. from lvl 50 i made a decision to save all of my mails with loot&exp from the adventures i...

    Started by piligrim, 19.08.13 19:08
    • Replies: 4
    • Views: 34,817
    fishslice
    19.08.13 23:15 Go to last post

  12. Angry Landmark reached

    Even with just a 3% chance, this really seems to be pushing the bounds of "how random is random?". As most people probably know, my quest to earn...

    Started by Nogbad, 14.08.13 18:31
    2 Pages •
    1 2
    • Replies: 15
    • Views: 121,101
    Nogbad
    19.08.13 19:45 Go to last post

  13. Building Licenses

    Is there any reason why I haven't received any building licenes for the passed 2 days?

    Started by MMMBOP, 30.08.12 13:22
    3 Pages •
    1 2 3
    • Replies: 25
    • Views: 126,969
    peck_ed
    19.08.13 18:00 Go to last post

  14. Resources in star menu are shuffled

    Hi all, I thought I had a problem with items in my star menu being shuffled after selection so I contacted BB support. They rather blew me off. I...

    Started by Teddd, 01.08.13 18:00
    • Replies: 7
    • Views: 22,996
    Hairy
    18.08.13 18:33 Go to last post

  15. Troops are gone from garrison back to training

    Hello, the created units don't appear in my stock after creation... is that a know bugg? kr, A

    Started by Aspro, 14.08.13 10:52
    • Replies: 4
    • Views: 8,830
    Stipa09
    18.08.13 15:45 Go to last post

  16. [BUG] ~ Inaccurate text on Motherly Love adventure

    This one should be easy to fix... The mission statement for Motherly Love adventure says "Get lots of gold and the chance to get an epic...

    Started by Hairy, 18.08.13 12:10
    • Replies: 1
    • Views: 13,754
    Fexno
    18.08.13 13:05 Go to last post

  17. [BUG] Server Zone Crashed - Can't Login

    Description This message appears when you try and login Cause

    Started by peck_ed, 04.04.13 19:43
    11 Pages •
    1 2 3 ... 11
    error message, home page, level 4, silo, zone
    • Replies: 104
    • Views: 674,528
    Fexno
    18.08.13 12:49 Go to last post

  18. Geologist Skill Tree

    Hy ! I have problem with the skill tree. A take some points each skills but they have missed and i cant see this points but i become the bonuses....

    Started by Endruboyy, 14.08.13 16:32
    • Replies: 5
    • Views: 61,453
    Hairy
    18.08.13 11:43 Go to last post

  19. Black Knights - sending invites and accepting invite crashes game

    Who else is still getting this error? The game refreshes nearly every time I either accept an invite or send one. Another thread I posted in...

    Started by Thejollyone, 29.01.13 10:47
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 65,829
    lulu10093
    17.08.13 13:59 Go to last post

  20. Ancient Tree Ritual buff

    When you apply this to a building, its icon shows up off-centre inside the building's info pages. It part covers the X to close the window, and...

    Started by Nogbad2, 14.08.13 21:18
    • Replies: 4
    • Views: 16,972
    Nogbad
    16.08.13 19:55 Go to last post
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