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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,941
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,409
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,490
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,788
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,081
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Treasure Search - Coins on the street

    Quest says earn 1 coins through the medium treasure search. My explorer is on his umpteenth 12 hour medium search with no gold found just wood and...

    Started by DarwinTorr, 21.08.13 19:58
    2 Pages •
    1 2
    • Replies: 10
    • Views: 68,806
    Dorotheus
    21.08.13 22:28 Go to last post

  2. Desert Riders side quest - A Delicacy

    No matter how much fish food I use to replenish fish stocks the quest will not update to completed. I have 370 wheat in storage ticked and have...

    Started by DarwinTorr, 21.08.13 19:54
    • Replies: 6
    • Views: 14,815
    Dorotheus
    21.08.13 22:23 Go to last post

  3. Server zone crashed

    Receiving this message on 3 different servers after reseting cash and trying some other stuff. I know there are problems with server crash any...

    Started by Gravekeeper, 27.01.13 11:00
    24 Pages •
    1 2 3 ... 24
    1 Attachment(s)
    • Replies: 232
    • Views: 194,295
    Fexno
    21.08.13 11:01 Go to last post

  4. Can't complete "Ranged units" quest

    "join the army" quest is not starting - all the quests in "The Battle" are done and I'm level 34 now any suggestions ?

    Started by avatar_nik, 21.03.13 10:44
    4 Pages •
    1 2 3 ... 4
    • Replies: 35
    • Views: 894,509
    Fexno
    21.08.13 07:19 Go to last post

  5. Experience from adventures not converting in to Star Coins

    Six months ago when i was just a few thousands exp. from lvl 50 i made a decision to save all of my mails with loot&exp from the adventures i...

    Started by piligrim, 19.08.13 19:08
    • Replies: 4
    • Views: 34,911
    fishslice
    19.08.13 23:15 Go to last post

  6. Angry Landmark reached

    Even with just a 3% chance, this really seems to be pushing the bounds of "how random is random?". As most people probably know, my quest to earn...

    Started by Nogbad, 14.08.13 18:31
    2 Pages •
    1 2
    • Replies: 15
    • Views: 121,422
    Nogbad
    19.08.13 19:45 Go to last post

  7. Building Licenses

    Is there any reason why I haven't received any building licenes for the passed 2 days?

    Started by MMMBOP, 30.08.12 13:22
    3 Pages •
    1 2 3
    • Replies: 25
    • Views: 127,459
    peck_ed
    19.08.13 18:00 Go to last post

  8. Resources in star menu are shuffled

    Hi all, I thought I had a problem with items in my star menu being shuffled after selection so I contacted BB support. They rather blew me off. I...

    Started by Teddd, 01.08.13 18:00
    • Replies: 7
    • Views: 23,138
    Hairy
    18.08.13 18:33 Go to last post

  9. Troops are gone from garrison back to training

    Hello, the created units don't appear in my stock after creation... is that a know bugg? kr, A

    Started by Aspro, 14.08.13 10:52
    • Replies: 4
    • Views: 8,915
    Stipa09
    18.08.13 15:45 Go to last post

  10. [BUG] ~ Inaccurate text on Motherly Love adventure

    This one should be easy to fix... The mission statement for Motherly Love adventure says "Get lots of gold and the chance to get an epic...

    Started by Hairy, 18.08.13 12:10
    • Replies: 1
    • Views: 13,848
    Fexno
    18.08.13 13:05 Go to last post

  11. [BUG] Server Zone Crashed - Can't Login

    Description This message appears when you try and login Cause

    Started by peck_ed, 04.04.13 19:43
    11 Pages •
    1 2 3 ... 11
    error message, home page, level 4, silo, zone
    • Replies: 104
    • Views: 679,035
    Fexno
    18.08.13 12:49 Go to last post

  12. Geologist Skill Tree

    Hy ! I have problem with the skill tree. A take some points each skills but they have missed and i cant see this points but i become the bonuses....

    Started by Endruboyy, 14.08.13 16:32
    • Replies: 5
    • Views: 61,910
    Hairy
    18.08.13 11:43 Go to last post

  13. Black Knights - sending invites and accepting invite crashes game

    Who else is still getting this error? The game refreshes nearly every time I either accept an invite or send one. Another thread I posted in...

    Started by Thejollyone, 29.01.13 10:47
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 66,191
    lulu10093
    17.08.13 13:59 Go to last post

  14. Ancient Tree Ritual buff

    When you apply this to a building, its icon shows up off-centre inside the building's info pages. It part covers the X to close the window, and...

    Started by Nogbad2, 14.08.13 21:18
    • Replies: 4
    • Views: 17,129
    Nogbad
    16.08.13 19:55 Go to last post

  15. wrong production times for my marble Masons

    Hi can anyone help me please. My marble masons production time has jumped up a lot. here is a print screen (sorry i don't know how to upload a...

    Started by unicornlinzy1, 16.08.13 07:24
    • Replies: 4
    • Views: 23,868
    unicornlinzy1
    16.08.13 14:04 Go to last post

  16. lost storage house in sector 5..it just vanished

    I have 3 mason structures in sector 5 close to the stone mines. I destroyed a mine an I realize there was space to build another structure by the...

    Started by Stewartville, 15.08.13 22:43
    • Replies: 3
    • Views: 19,061
    Iolanthe
    16.08.13 13:29 Go to last post

  17. bug in economy overview

    Please take a look at this picture. When you open Coins Production in economy overview, a wheat is a part of coins production, which is wrong.

    Started by Chiefofserbia, 13.08.13 11:08
    • Replies: 4
    • Views: 23,044
    Sto_Helit
    16.08.13 06:40 Go to last post

  18. I have lost the military units assigned to 2 generals

    I think a found a new bug: I have 447 military units and 2 generals. After i have assigned 200units to each one general i have 0 assigned units and...

    Started by ANABELLA123, 14.08.13 09:41
    4 Attachment(s)
    • Replies: 1
    • Views: 27,355
    peck_ed
    14.08.13 09:52 Go to last post

  19. I have 75 soldiers but spent 100 Setlers

    I think I found a bug, I would order 100 soldiers but being stuck in the hourglass of the last 25, I chose to close the window, when I opened the...

    Started by Peter-Chr, 14.08.13 09:00
    • Replies: 4
    • Views: 9,512
    peck_ed
    14.08.13 09:24 Go to last post

  20. Golden Aim

    the task is> Pay 15 Gold ore from your storage, and, Use 1800 fishfood to refill a fish depoozit,i did both, but i cant get award ! it doesn't...

    Started by mimi7mimi, 14.08.13 08:55
    • Replies: 1
    • Views: 39,720
    Thrade
    14.08.13 09:24 Go to last post
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