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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,539
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,913
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,343
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,509
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,492
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,305
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. wrong production times for my marble Masons

    Hi can anyone help me please. My marble masons production time has jumped up a lot. here is a print screen (sorry i don't know how to upload a...

    Started by unicornlinzy1, 16.08.13 07:24
    • Replies: 4
    • Views: 23,774
    unicornlinzy1
    16.08.13 14:04 Go to last post

  2. lost storage house in sector 5..it just vanished

    I have 3 mason structures in sector 5 close to the stone mines. I destroyed a mine an I realize there was space to build another structure by the...

    Started by Stewartville, 15.08.13 22:43
    • Replies: 3
    • Views: 18,990
    Iolanthe
    16.08.13 13:29 Go to last post

  3. bug in economy overview

    Please take a look at this picture. When you open Coins Production in economy overview, a wheat is a part of coins production, which is wrong.

    Started by Chiefofserbia, 13.08.13 11:08
    • Replies: 4
    • Views: 22,864
    Sto_Helit
    16.08.13 06:40 Go to last post

  4. I have lost the military units assigned to 2 generals

    I think a found a new bug: I have 447 military units and 2 generals. After i have assigned 200units to each one general i have 0 assigned units and...

    Started by ANABELLA123, 14.08.13 09:41
    4 Attachment(s)
    • Replies: 1
    • Views: 27,290
    peck_ed
    14.08.13 09:52 Go to last post

  5. I have 75 soldiers but spent 100 Setlers

    I think I found a bug, I would order 100 soldiers but being stuck in the hourglass of the last 25, I chose to close the window, when I opened the...

    Started by Peter-Chr, 14.08.13 09:00
    • Replies: 4
    • Views: 9,428
    peck_ed
    14.08.13 09:24 Go to last post

  6. Golden Aim

    the task is> Pay 15 Gold ore from your storage, and, Use 1800 fishfood to refill a fish depoozit,i did both, but i cant get award ! it doesn't...

    Started by mimi7mimi, 14.08.13 08:55
    • Replies: 1
    • Views: 39,186
    Thrade
    14.08.13 09:24 Go to last post

  7. Valliant Little Tailor Quest.

    Hello Folks, Last week we got the Epic adventures, together with a a new questchain. First you had to have a certain pop limit, and/or a certain...

    Started by DutchDuty, 12.08.13 08:34
    2 Pages •
    1 2
    • Replies: 15
    • Views: 127,232
    lulu10093
    12.08.13 22:55 Go to last post

  8. Because of bugs i cant play this game

    First you restarted me from lvl 48 to 0 because of bug and weak after restart i got a new bug (ghost army)http://prntscr.com/1k3r7h and i have it...

    Started by Visnjak, 08.08.13 16:01
    2 Pages •
    1 2
    • Replies: 11
    • Views: 29,574
    Visnjak
    12.08.13 21:07 Go to last post

  9. The Battle Quest

    Good Day, Can someone help me regarding the Quest named "The Battle" because i have met all the conditions to unlock the quest but it is still...

    Started by TyrGard, 02.12.12 09:45
    1 Attachment(s)
    • Replies: 5
    • Views: 45,791
    ejarle2013
    10.08.13 20:17 Go to last post

  10. Trees gone crazy....

    As title says wood (hardwood,Pinewood[logs]) production together with trees goes insane.. i got a normal +500 on trees and after the update is goes...

    Started by Yell0wfLash, 13.06.13 12:38
    5 Pages •
    1 2 3 ... 5
    2 Attachment(s)
    • Replies: 49
    • Views: 33,143
    MrBranch
    10.08.13 11:04 Go to last post

  11. Thumbs down Building deeds; not much building taking place

    Anyone knows something about building deeds? Tried to find information, but there doesn't seem to be a lot. My main question is: what conditions...

    Started by MrBranch, 21.05.13 10:25
    • Replies: 3
    • Views: 108,946
    MrBranch
    09.08.13 21:45 Go to last post

  12. Quest line - a new challenge has gone missing

    I can not find this quest line anymore in my quest log, and i havn't canccelled it. I expected the first part to be complete today as i would have...

    Started by Tullemus, 09.08.13 16:23
    • Replies: 2
    • Views: 28,102
    Tullemus
    09.08.13 17:09 Go to last post

  13. Unhappy Roads on dirt/mud

    I've been told this was a bug and Calen suggested i put it up here to get attention, When building roads on mud or dirt the mud appears over the...

    Started by Umber, 04.01.12 21:12
    bugs, dirt, mud, road
    • Replies: 7
    • Views: 48,895
    Energyman
    09.08.13 15:10 Go to last post

  14. Silo wheat BUG!

    Hello! Playing on test server i found a strange thing . If you check the picture, there is a wheat thing on empty grass under the silo.I...

    Started by TheShortestName, 05.08.13 16:16
    • Replies: 8
    • Views: 18,815
    Hairy
    06.08.13 15:06 Go to last post

  15. Copper Mine Fast Deposit Bug

    So, I just upgraded all my copper mines to level 3 built on fast deposits. With production times of around 2 mins, that means they should go down...

    Started by Ozzymandeus, 05.08.13 14:27
    • Replies: 6
    • Views: 20,793
    Hairy
    06.08.13 14:31 Go to last post

  16. Question Wood worms quest

    See attachments. - What is the prerequisite for the wood worms quest? - The prerequisite for "to get rid of the worms" is to complete the...

    Started by Stecker78, 04.08.13 16:22
    2 Attachment(s)
    • Replies: 4
    • Views: 13,161
    Stecker78
    05.08.13 20:01 Go to last post

  17. Geologist restart

    Three geologist started at approx. 10:30 to find iron ore deposits. I've look the remaining time approx. 11:15, was everything right. Now (11:55)...

    Started by Brankovics, 13.12.12 10:55
    4 Pages •
    1 2 3 ... 4
    • Replies: 33
    • Views: 201,920
    Grumpygit
    05.08.13 15:29 Go to last post

  18. Visiting Friend's Island

    There may be an issue with visiting certain players' islands. I tried to visit one particular player and got stuck with a 'loading map' notice. The...

    Started by Sto_Helit, 13.06.13 12:20
    10 Pages •
    1 2 3 ... 10
    • Replies: 96
    • Views: 289,687
    Sto_Helit
    05.08.13 14:50 Go to last post

  19. Bone Discovery Quest - Bug?

    Had already discovered my second stone mine when this quest appeared @ Level 14. Then, geologist discovered a new stone deposit as asked (sent him...

    Started by Aesirz, 22.04.12 03:09
    2 Pages •
    1 2
    bone quest, bug, tutorial
    • Replies: 13
    • Views: 108,634
    Iolanthe
    05.08.13 12:43 Go to last post

  20. Unhappy Quests finishing before alloted time bug?

    Hi, My general was about an inch away from the camp to complete the final battle of the Pirates quest, when the quest expired and sent my troops...

    Started by KingKayBee, 04.08.13 19:56
    • Replies: 1
    • Views: 12,135
    Tawaret
    05.08.13 09:47 Go to last post
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