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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,992
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,723
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,081
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,225
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,523
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,032
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Can't complete "Ranged units" quest

    "join the army" quest is not starting - all the quests in "The Battle" are done and I'm level 34 now any suggestions ?

    Started by avatar_nik, 21.03.13 10:44
    4 Pages •
    1 2 3 ... 4
    • Replies: 35
    • Views: 893,894
    Fexno
    21.08.13 07:19 Go to last post

  2. Experience from adventures not converting in to Star Coins

    Six months ago when i was just a few thousands exp. from lvl 50 i made a decision to save all of my mails with loot&exp from the adventures i...

    Started by piligrim, 19.08.13 19:08
    • Replies: 4
    • Views: 34,871
    fishslice
    19.08.13 23:15 Go to last post

  3. Angry Landmark reached

    Even with just a 3% chance, this really seems to be pushing the bounds of "how random is random?". As most people probably know, my quest to earn...

    Started by Nogbad, 14.08.13 18:31
    2 Pages •
    1 2
    • Replies: 15
    • Views: 121,304
    Nogbad
    19.08.13 19:45 Go to last post

  4. Building Licenses

    Is there any reason why I haven't received any building licenes for the passed 2 days?

    Started by MMMBOP, 30.08.12 13:22
    3 Pages •
    1 2 3
    • Replies: 25
    • Views: 127,249
    peck_ed
    19.08.13 18:00 Go to last post

  5. Resources in star menu are shuffled

    Hi all, I thought I had a problem with items in my star menu being shuffled after selection so I contacted BB support. They rather blew me off. I...

    Started by Teddd, 01.08.13 18:00
    • Replies: 7
    • Views: 23,077
    Hairy
    18.08.13 18:33 Go to last post

  6. Troops are gone from garrison back to training

    Hello, the created units don't appear in my stock after creation... is that a know bugg? kr, A

    Started by Aspro, 14.08.13 10:52
    • Replies: 4
    • Views: 8,860
    Stipa09
    18.08.13 15:45 Go to last post

  7. [BUG] ~ Inaccurate text on Motherly Love adventure

    This one should be easy to fix... The mission statement for Motherly Love adventure says "Get lots of gold and the chance to get an epic...

    Started by Hairy, 18.08.13 12:10
    • Replies: 1
    • Views: 13,815
    Fexno
    18.08.13 13:05 Go to last post

  8. [BUG] Server Zone Crashed - Can't Login

    Description This message appears when you try and login Cause

    Started by peck_ed, 04.04.13 19:43
    11 Pages •
    1 2 3 ... 11
    error message, home page, level 4, silo, zone
    • Replies: 104
    • Views: 677,849
    Fexno
    18.08.13 12:49 Go to last post

  9. Geologist Skill Tree

    Hy ! I have problem with the skill tree. A take some points each skills but they have missed and i cant see this points but i become the bonuses....

    Started by Endruboyy, 14.08.13 16:32
    • Replies: 5
    • Views: 61,751
    Hairy
    18.08.13 11:43 Go to last post

  10. Black Knights - sending invites and accepting invite crashes game

    Who else is still getting this error? The game refreshes nearly every time I either accept an invite or send one. Another thread I posted in...

    Started by Thejollyone, 29.01.13 10:47
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 66,002
    lulu10093
    17.08.13 13:59 Go to last post

  11. Ancient Tree Ritual buff

    When you apply this to a building, its icon shows up off-centre inside the building's info pages. It part covers the X to close the window, and...

    Started by Nogbad2, 14.08.13 21:18
    • Replies: 4
    • Views: 17,087
    Nogbad
    16.08.13 19:55 Go to last post

  12. wrong production times for my marble Masons

    Hi can anyone help me please. My marble masons production time has jumped up a lot. here is a print screen (sorry i don't know how to upload a...

    Started by unicornlinzy1, 16.08.13 07:24
    • Replies: 4
    • Views: 23,818
    unicornlinzy1
    16.08.13 14:04 Go to last post

  13. lost storage house in sector 5..it just vanished

    I have 3 mason structures in sector 5 close to the stone mines. I destroyed a mine an I realize there was space to build another structure by the...

    Started by Stewartville, 15.08.13 22:43
    • Replies: 3
    • Views: 19,028
    Iolanthe
    16.08.13 13:29 Go to last post

  14. bug in economy overview

    Please take a look at this picture. When you open Coins Production in economy overview, a wheat is a part of coins production, which is wrong.

    Started by Chiefofserbia, 13.08.13 11:08
    • Replies: 4
    • Views: 22,990
    Sto_Helit
    16.08.13 06:40 Go to last post

  15. I have lost the military units assigned to 2 generals

    I think a found a new bug: I have 447 military units and 2 generals. After i have assigned 200units to each one general i have 0 assigned units and...

    Started by ANABELLA123, 14.08.13 09:41
    4 Attachment(s)
    • Replies: 1
    • Views: 27,339
    peck_ed
    14.08.13 09:52 Go to last post

  16. I have 75 soldiers but spent 100 Setlers

    I think I found a bug, I would order 100 soldiers but being stuck in the hourglass of the last 25, I chose to close the window, when I opened the...

    Started by Peter-Chr, 14.08.13 09:00
    • Replies: 4
    • Views: 9,484
    peck_ed
    14.08.13 09:24 Go to last post

  17. Golden Aim

    the task is> Pay 15 Gold ore from your storage, and, Use 1800 fishfood to refill a fish depoozit,i did both, but i cant get award ! it doesn't...

    Started by mimi7mimi, 14.08.13 08:55
    • Replies: 1
    • Views: 39,532
    Thrade
    14.08.13 09:24 Go to last post

  18. Valliant Little Tailor Quest.

    Hello Folks, Last week we got the Epic adventures, together with a a new questchain. First you had to have a certain pop limit, and/or a certain...

    Started by DutchDuty, 12.08.13 08:34
    2 Pages •
    1 2
    • Replies: 15
    • Views: 127,519
    lulu10093
    12.08.13 22:55 Go to last post

  19. Because of bugs i cant play this game

    First you restarted me from lvl 48 to 0 because of bug and weak after restart i got a new bug (ghost army)http://prntscr.com/1k3r7h and i have it...

    Started by Visnjak, 08.08.13 16:01
    2 Pages •
    1 2
    • Replies: 11
    • Views: 29,686
    Visnjak
    12.08.13 21:07 Go to last post

  20. The Battle Quest

    Good Day, Can someone help me regarding the Quest named "The Battle" because i have met all the conditions to unlock the quest but it is still...

    Started by TyrGard, 02.12.12 09:45
    1 Attachment(s)
    • Replies: 5
    • Views: 45,836
    ejarle2013
    10.08.13 20:17 Go to last post
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