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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,389
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,365
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,395
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,903
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,854
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,291
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Resources in star menu are shuffled

    Hi all, I thought I had a problem with items in my star menu being shuffled after selection so I contacted BB support. They rather blew me off. I...

    Started by Teddd, 01.08.13 18:00
    • Replies: 7
    • Views: 23,041
    Hairy
    18.08.13 18:33 Go to last post

  2. Troops are gone from garrison back to training

    Hello, the created units don't appear in my stock after creation... is that a know bugg? kr, A

    Started by Aspro, 14.08.13 10:52
    • Replies: 4
    • Views: 8,850
    Stipa09
    18.08.13 15:45 Go to last post

  3. [BUG] ~ Inaccurate text on Motherly Love adventure

    This one should be easy to fix... The mission statement for Motherly Love adventure says "Get lots of gold and the chance to get an epic...

    Started by Hairy, 18.08.13 12:10
    • Replies: 1
    • Views: 13,791
    Fexno
    18.08.13 13:05 Go to last post

  4. [BUG] Server Zone Crashed - Can't Login

    Description This message appears when you try and login Cause

    Started by peck_ed, 04.04.13 19:43
    11 Pages •
    1 2 3 ... 11
    error message, home page, level 4, silo, zone
    • Replies: 104
    • Views: 677,103
    Fexno
    18.08.13 12:49 Go to last post

  5. Geologist Skill Tree

    Hy ! I have problem with the skill tree. A take some points each skills but they have missed and i cant see this points but i become the bonuses....

    Started by Endruboyy, 14.08.13 16:32
    • Replies: 5
    • Views: 61,608
    Hairy
    18.08.13 11:43 Go to last post

  6. Black Knights - sending invites and accepting invite crashes game

    Who else is still getting this error? The game refreshes nearly every time I either accept an invite or send one. Another thread I posted in...

    Started by Thejollyone, 29.01.13 10:47
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 65,921
    lulu10093
    17.08.13 13:59 Go to last post

  7. Ancient Tree Ritual buff

    When you apply this to a building, its icon shows up off-centre inside the building's info pages. It part covers the X to close the window, and...

    Started by Nogbad2, 14.08.13 21:18
    • Replies: 4
    • Views: 17,033
    Nogbad
    16.08.13 19:55 Go to last post

  8. wrong production times for my marble Masons

    Hi can anyone help me please. My marble masons production time has jumped up a lot. here is a print screen (sorry i don't know how to upload a...

    Started by unicornlinzy1, 16.08.13 07:24
    • Replies: 4
    • Views: 23,804
    unicornlinzy1
    16.08.13 14:04 Go to last post

  9. lost storage house in sector 5..it just vanished

    I have 3 mason structures in sector 5 close to the stone mines. I destroyed a mine an I realize there was space to build another structure by the...

    Started by Stewartville, 15.08.13 22:43
    • Replies: 3
    • Views: 19,016
    Iolanthe
    16.08.13 13:29 Go to last post

  10. bug in economy overview

    Please take a look at this picture. When you open Coins Production in economy overview, a wheat is a part of coins production, which is wrong.

    Started by Chiefofserbia, 13.08.13 11:08
    • Replies: 4
    • Views: 22,933
    Sto_Helit
    16.08.13 06:40 Go to last post

  11. I have lost the military units assigned to 2 generals

    I think a found a new bug: I have 447 military units and 2 generals. After i have assigned 200units to each one general i have 0 assigned units and...

    Started by ANABELLA123, 14.08.13 09:41
    4 Attachment(s)
    • Replies: 1
    • Views: 27,309
    peck_ed
    14.08.13 09:52 Go to last post

  12. I have 75 soldiers but spent 100 Setlers

    I think I found a bug, I would order 100 soldiers but being stuck in the hourglass of the last 25, I chose to close the window, when I opened the...

    Started by Peter-Chr, 14.08.13 09:00
    • Replies: 4
    • Views: 9,457
    peck_ed
    14.08.13 09:24 Go to last post

  13. Golden Aim

    the task is> Pay 15 Gold ore from your storage, and, Use 1800 fishfood to refill a fish depoozit,i did both, but i cant get award ! it doesn't...

    Started by mimi7mimi, 14.08.13 08:55
    • Replies: 1
    • Views: 39,347
    Thrade
    14.08.13 09:24 Go to last post

  14. Valliant Little Tailor Quest.

    Hello Folks, Last week we got the Epic adventures, together with a a new questchain. First you had to have a certain pop limit, and/or a certain...

    Started by DutchDuty, 12.08.13 08:34
    2 Pages •
    1 2
    • Replies: 15
    • Views: 127,454
    lulu10093
    12.08.13 22:55 Go to last post

  15. Because of bugs i cant play this game

    First you restarted me from lvl 48 to 0 because of bug and weak after restart i got a new bug (ghost army)http://prntscr.com/1k3r7h and i have it...

    Started by Visnjak, 08.08.13 16:01
    2 Pages •
    1 2
    • Replies: 11
    • Views: 29,648
    Visnjak
    12.08.13 21:07 Go to last post

  16. The Battle Quest

    Good Day, Can someone help me regarding the Quest named "The Battle" because i have met all the conditions to unlock the quest but it is still...

    Started by TyrGard, 02.12.12 09:45
    1 Attachment(s)
    • Replies: 5
    • Views: 45,823
    ejarle2013
    10.08.13 20:17 Go to last post

  17. Trees gone crazy....

    As title says wood (hardwood,Pinewood[logs]) production together with trees goes insane.. i got a normal +500 on trees and after the update is goes...

    Started by Yell0wfLash, 13.06.13 12:38
    5 Pages •
    1 2 3 ... 5
    2 Attachment(s)
    • Replies: 49
    • Views: 33,391
    MrBranch
    10.08.13 11:04 Go to last post

  18. Thumbs down Building deeds; not much building taking place

    Anyone knows something about building deeds? Tried to find information, but there doesn't seem to be a lot. My main question is: what conditions...

    Started by MrBranch, 21.05.13 10:25
    • Replies: 3
    • Views: 109,037
    MrBranch
    09.08.13 21:45 Go to last post

  19. Quest line - a new challenge has gone missing

    I can not find this quest line anymore in my quest log, and i havn't canccelled it. I expected the first part to be complete today as i would have...

    Started by Tullemus, 09.08.13 16:23
    • Replies: 2
    • Views: 28,139
    Tullemus
    09.08.13 17:09 Go to last post

  20. Unhappy Roads on dirt/mud

    I've been told this was a bug and Calen suggested i put it up here to get attention, When building roads on mud or dirt the mud appears over the...

    Started by Umber, 04.01.12 21:12
    bugs, dirt, mud, road
    • Replies: 7
    • Views: 49,052
    Energyman
    09.08.13 15:10 Go to last post
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