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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,539
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,913
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,343
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,509
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,492
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,305
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Lost battle

    I'm curious, I'm lost battle but nobody lefts in bandit camp. It's bug or feature or rare case ?

    Started by Rajaja, 04.08.13 05:46
    • Replies: 2
    • Views: 4,785
    MrBranch
    04.08.13 09:29 Go to last post

  2. Unhappy Bugs with mines

    I realized that when I build mines and the mine becomes empty, my building licenses do not come back... For example: I have 03 building licenses and...

    Started by bundaseca, 03.08.13 20:54
    bug, building, empity, licenses, mine
    • Replies: 4
    • Views: 25,618
    bundaseca
    03.08.13 23:39 Go to last post

  3. Exclamation problems logging in

    Hi, I play via the European English portal and I log in with my Facebook account. I live in Romania, but I prefer the English version. Long story...

    Started by Eclisod, 05.02.13 16:10
    • Replies: 6
    • Views: 132,074
    Kit_
    02.08.13 20:18 Go to last post

  4. Building queue messing up

    I've noticed recently that building orders just disappear from my building queue. Usually it's the third slot that clears itself for no reason - when...

    Started by Maladict, 02.08.13 11:20
    • Replies: 2
    • Views: 4,357
    Maladict
    02.08.13 12:38 Go to last post

  5. Exclamation Economic overview: incorrect value calculation when buffs are used

    The values show in the economic overview are not correct when one or more production buildings is buffed. In my example, the production chain:...

    Started by Erkie999, 02.08.13 09:12
    • Replies: 4
    • Views: 202,274
    Erkie999
    02.08.13 12:19 Go to last post

  6. Lost Generals

    Since this afternoon after a DB lootspot, I appear to have lost 2 Vet gens and 5 BHGs... Considering I only sent 3 BHGs on this lootspot I cant...

    Started by Thejollyone, 01.08.13 19:10
    • Replies: 7
    • Views: 28,135
    peck_ed
    02.08.13 08:19 Go to last post

  7. Post Frequently raised issues (not bugs)

    Frequently raised issues: Part of UI screen out of browser screen (2013-01-15: 1) * Browser to full screen mode, hide friends list, adjust...

    Started by Fexno, 11.02.13 08:48
    • Replies: 4
    • Views: 68,824
    Fexno
    01.08.13 18:07 Go to last post

  8. bug with early tasks

    there is a bug in game and it wont go reclogged but still there SORT IT OUT !!!!!!!!!!!!!!!!!!!!!!!!!!! ty

    Started by omagatitan, 01.08.13 16:31
    • Replies: 1
    • Views: 6,528
    MrBranch
    01.08.13 16:35 Go to last post

  9. Ugly thread list in Internet Explorer

    See attachment; this is how my thread list looks like in Internet Explorer since last Monday. It's fine in Firefox and Google Chrome. Anyone...

    Started by Stecker78, 31.07.13 19:59
    1 Attachment(s)
    • Replies: 3
    • Views: 9,514
    Stecker78
    31.07.13 20:49 Go to last post

  10. Map fragments as currency quest

    I've just bought the final adventure with map fragments, and it's been added to my inventory, but the quest is not showing as completed.

    Started by MrsBee, 26.04.13 10:33
    • Replies: 3
    • Views: 32,143
    MrBranch
    31.07.13 20:28 Go to last post

  11. Bug for "Join the army" quest?

    when i logged in today 2 of the quests that required you to defeat bandit camps on your island completed themselves but for some reason the sub-quest...

    Started by Dangermouse69, 13.06.13 11:49
    • Replies: 3
    • Views: 20,189
    STEGL
    31.07.13 08:36 Go to last post

  12. Trade History Going Back in Time

    I'm currently getting an issue with the Trade Office History tab. Earlier today every time I deleted old trades from it and then either refreshed...

    Started by Sto_Helit, 30.07.13 19:54
    • Replies: 0
    • Views: 6,580
    Sto_Helit
    30.07.13 19:54 Go to last post

  13. Too many working settlers

    today I have 1800/1800 population limit and 0 unemployed settlers. Then I build 3 more wells and I get no more settlers available sign over them....

    Started by Rokta, 05.07.13 13:32
    • Replies: 4
    • Views: 12,471
    pipreilly
    30.07.13 09:23 Go to last post

  14. missing buffs!

    so the last 2 days ive created 25 aunt irma's gift basket but they have not show up in my star menu. I have enough resources and when i check the...

    Started by awormwithagun, 30.07.13 02:02
    • Replies: 1
    • Views: 5,221
    Sto_Helit
    30.07.13 08:23 Go to last post

  15. Tome and Codex cost

    I have been making all the research items in equal amounts without using most of them and I have just noticed that Tomes now need 2 Manuscripts each...

    Started by Kotugo, 29.07.13 19:04
    • Replies: 2
    • Views: 33,547
    Thrade
    30.07.13 02:27 Go to last post

  16. Settlers HQ

    I know BB are aware of it but I just wanted to make a post to see how many people had done it and hopefully stop them from doing it. If you have a...

    Started by PChamps, 25.07.13 16:41
    • Replies: 7
    • Views: 13,781
    MrBranch
    29.07.13 21:08 Go to last post

  17. Arrow Trade Office Bug

    What is going on with the trade office at the moment? Every time I click on the 'selling' tab page, there's the forever hour glass. I offered 2040...

    Started by Stecker78, 29.07.13 16:21
    trade office
    • Replies: 4
    • Views: 16,244
    Stecker78
    29.07.13 20:05 Go to last post

  18. Lootspot garrisons

    No identification of which garrison belongs to which lootspot buyer - occurred at least twice now in BK adventure

    Started by Sterk, 28.07.13 09:37
    • Replies: 0
    • Views: 19,376
    Sterk
    28.07.13 09:37 Go to last post

  19. Geologist resets search time for gold ore

    Today both my jolly geologist and a normal geologist reset their search time for gold ore. With my jolly geologist I thought it simply had frozen...

    Started by Ellestel, 15.09.12 10:37
    2 Pages •
    1 2
    • Replies: 12
    • Views: 55,155
    Oakenleaf
    28.07.13 02:07 Go to last post

  20. Angry First bandit camp rewards

    Ok Im getting ignored by your MODS about this bug that is driving me insane as it keeps popping up saying quest complete for the first bandit camp I...

    Started by Angelrose, 22.07.13 10:59
    • Replies: 3
    • Views: 6,656
    MrBranch
    27.07.13 10:00 Go to last post
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