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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,911
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,176
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,342
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,184
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,641
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,067
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Valliant Little Tailor Quest.

    Hello Folks, Last week we got the Epic adventures, together with a a new questchain. First you had to have a certain pop limit, and/or a certain...

    Started by DutchDuty, 12.08.13 08:34
    2 Pages •
    1 2
    • Replies: 15
    • Views: 127,646
    lulu10093
    12.08.13 22:55 Go to last post

  2. Because of bugs i cant play this game

    First you restarted me from lvl 48 to 0 because of bug and weak after restart i got a new bug (ghost army)http://prntscr.com/1k3r7h and i have it...

    Started by Visnjak, 08.08.13 16:01
    2 Pages •
    1 2
    • Replies: 11
    • Views: 29,747
    Visnjak
    12.08.13 21:07 Go to last post

  3. The Battle Quest

    Good Day, Can someone help me regarding the Quest named "The Battle" because i have met all the conditions to unlock the quest but it is still...

    Started by TyrGard, 02.12.12 09:45
    1 Attachment(s)
    • Replies: 5
    • Views: 45,874
    ejarle2013
    10.08.13 20:17 Go to last post

  4. Trees gone crazy....

    As title says wood (hardwood,Pinewood[logs]) production together with trees goes insane.. i got a normal +500 on trees and after the update is goes...

    Started by Yell0wfLash, 13.06.13 12:38
    5 Pages •
    1 2 3 ... 5
    2 Attachment(s)
    • Replies: 49
    • Views: 33,936
    MrBranch
    10.08.13 11:04 Go to last post

  5. Thumbs down Building deeds; not much building taking place

    Anyone knows something about building deeds? Tried to find information, but there doesn't seem to be a lot. My main question is: what conditions...

    Started by MrBranch, 21.05.13 10:25
    • Replies: 3
    • Views: 109,138
    MrBranch
    09.08.13 21:45 Go to last post

  6. Quest line - a new challenge has gone missing

    I can not find this quest line anymore in my quest log, and i havn't canccelled it. I expected the first part to be complete today as i would have...

    Started by Tullemus, 09.08.13 16:23
    • Replies: 2
    • Views: 28,192
    Tullemus
    09.08.13 17:09 Go to last post

  7. Unhappy Roads on dirt/mud

    I've been told this was a bug and Calen suggested i put it up here to get attention, When building roads on mud or dirt the mud appears over the...

    Started by Umber, 04.01.12 21:12
    bugs, dirt, mud, road
    • Replies: 7
    • Views: 49,330
    Energyman
    09.08.13 15:10 Go to last post

  8. Silo wheat BUG!

    Hello! Playing on test server i found a strange thing . If you check the picture, there is a wheat thing on empty grass under the silo.I...

    Started by TheShortestName, 05.08.13 16:16
    • Replies: 8
    • Views: 18,951
    Hairy
    06.08.13 15:06 Go to last post

  9. Copper Mine Fast Deposit Bug

    So, I just upgraded all my copper mines to level 3 built on fast deposits. With production times of around 2 mins, that means they should go down...

    Started by Ozzymandeus, 05.08.13 14:27
    • Replies: 6
    • Views: 20,914
    Hairy
    06.08.13 14:31 Go to last post

  10. Question Wood worms quest

    See attachments. - What is the prerequisite for the wood worms quest? - The prerequisite for "to get rid of the worms" is to complete the...

    Started by Stecker78, 04.08.13 16:22
    2 Attachment(s)
    • Replies: 4
    • Views: 13,308
    Stecker78
    05.08.13 20:01 Go to last post

  11. Geologist restart

    Three geologist started at approx. 10:30 to find iron ore deposits. I've look the remaining time approx. 11:15, was everything right. Now (11:55)...

    Started by Brankovics, 13.12.12 10:55
    4 Pages •
    1 2 3 ... 4
    • Replies: 33
    • Views: 209,665
    Grumpygit
    05.08.13 15:29 Go to last post

  12. Visiting Friend's Island

    There may be an issue with visiting certain players' islands. I tried to visit one particular player and got stuck with a 'loading map' notice. The...

    Started by Sto_Helit, 13.06.13 12:20
    10 Pages •
    1 2 3 ... 10
    • Replies: 96
    • Views: 290,947
    Sto_Helit
    05.08.13 14:50 Go to last post

  13. Bone Discovery Quest - Bug?

    Had already discovered my second stone mine when this quest appeared @ Level 14. Then, geologist discovered a new stone deposit as asked (sent him...

    Started by Aesirz, 22.04.12 03:09
    2 Pages •
    1 2
    bone quest, bug, tutorial
    • Replies: 13
    • Views: 109,838
    Iolanthe
    05.08.13 12:43 Go to last post

  14. Unhappy Quests finishing before alloted time bug?

    Hi, My general was about an inch away from the camp to complete the final battle of the Pirates quest, when the quest expired and sent my troops...

    Started by KingKayBee, 04.08.13 19:56
    • Replies: 1
    • Views: 12,200
    Tawaret
    05.08.13 09:47 Go to last post

  15. Lost battle

    I'm curious, I'm lost battle but nobody lefts in bandit camp. It's bug or feature or rare case ?

    Started by Rajaja, 04.08.13 05:46
    • Replies: 2
    • Views: 4,854
    MrBranch
    04.08.13 09:29 Go to last post

  16. Unhappy Bugs with mines

    I realized that when I build mines and the mine becomes empty, my building licenses do not come back... For example: I have 03 building licenses and...

    Started by bundaseca, 03.08.13 20:54
    bug, building, empity, licenses, mine
    • Replies: 4
    • Views: 25,820
    bundaseca
    03.08.13 23:39 Go to last post

  17. Exclamation problems logging in

    Hi, I play via the European English portal and I log in with my Facebook account. I live in Romania, but I prefer the English version. Long story...

    Started by Eclisod, 05.02.13 16:10
    • Replies: 6
    • Views: 132,785
    Kit_
    02.08.13 20:18 Go to last post

  18. Building queue messing up

    I've noticed recently that building orders just disappear from my building queue. Usually it's the third slot that clears itself for no reason - when...

    Started by Maladict, 02.08.13 11:20
    • Replies: 2
    • Views: 4,403
    Maladict
    02.08.13 12:38 Go to last post

  19. Exclamation Economic overview: incorrect value calculation when buffs are used

    The values show in the economic overview are not correct when one or more production buildings is buffed. In my example, the production chain:...

    Started by Erkie999, 02.08.13 09:12
    • Replies: 4
    • Views: 202,906
    Erkie999
    02.08.13 12:19 Go to last post

  20. Lost Generals

    Since this afternoon after a DB lootspot, I appear to have lost 2 Vet gens and 5 BHGs... Considering I only sent 3 BHGs on this lootspot I cant...

    Started by Thejollyone, 01.08.13 19:10
    • Replies: 7
    • Views: 28,275
    peck_ed
    02.08.13 08:19 Go to last post
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