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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Silo wheat BUG!

    Hello! Playing on test server i found a strange thing . If you check the picture, there is a wheat thing on empty grass under the silo.I...

    Started by TheShortestName, 05.08.13 16:16
    • Replies: 8
    • Views: 18,879
    Hairy
    06.08.13 15:06 Go to last post

  2. Copper Mine Fast Deposit Bug

    So, I just upgraded all my copper mines to level 3 built on fast deposits. With production times of around 2 mins, that means they should go down...

    Started by Ozzymandeus, 05.08.13 14:27
    • Replies: 6
    • Views: 20,829
    Hairy
    06.08.13 14:31 Go to last post

  3. Question Wood worms quest

    See attachments. - What is the prerequisite for the wood worms quest? - The prerequisite for "to get rid of the worms" is to complete the...

    Started by Stecker78, 04.08.13 16:22
    2 Attachment(s)
    • Replies: 4
    • Views: 13,195
    Stecker78
    05.08.13 20:01 Go to last post

  4. Geologist restart

    Three geologist started at approx. 10:30 to find iron ore deposits. I've look the remaining time approx. 11:15, was everything right. Now (11:55)...

    Started by Brankovics, 13.12.12 10:55
    4 Pages •
    1 2 3 ... 4
    • Replies: 33
    • Views: 204,007
    Grumpygit
    05.08.13 15:29 Go to last post

  5. Visiting Friend's Island

    There may be an issue with visiting certain players' islands. I tried to visit one particular player and got stuck with a 'loading map' notice. The...

    Started by Sto_Helit, 13.06.13 12:20
    10 Pages •
    1 2 3 ... 10
    • Replies: 96
    • Views: 290,039
    Sto_Helit
    05.08.13 14:50 Go to last post

  6. Bone Discovery Quest - Bug?

    Had already discovered my second stone mine when this quest appeared @ Level 14. Then, geologist discovered a new stone deposit as asked (sent him...

    Started by Aesirz, 22.04.12 03:09
    2 Pages •
    1 2
    bone quest, bug, tutorial
    • Replies: 13
    • Views: 108,898
    Iolanthe
    05.08.13 12:43 Go to last post

  7. Unhappy Quests finishing before alloted time bug?

    Hi, My general was about an inch away from the camp to complete the final battle of the Pirates quest, when the quest expired and sent my troops...

    Started by KingKayBee, 04.08.13 19:56
    • Replies: 1
    • Views: 12,161
    Tawaret
    05.08.13 09:47 Go to last post

  8. Lost battle

    I'm curious, I'm lost battle but nobody lefts in bandit camp. It's bug or feature or rare case ?

    Started by Rajaja, 04.08.13 05:46
    • Replies: 2
    • Views: 4,811
    MrBranch
    04.08.13 09:29 Go to last post

  9. Unhappy Bugs with mines

    I realized that when I build mines and the mine becomes empty, my building licenses do not come back... For example: I have 03 building licenses and...

    Started by bundaseca, 03.08.13 20:54
    bug, building, empity, licenses, mine
    • Replies: 4
    • Views: 25,672
    bundaseca
    03.08.13 23:39 Go to last post

  10. Exclamation problems logging in

    Hi, I play via the European English portal and I log in with my Facebook account. I live in Romania, but I prefer the English version. Long story...

    Started by Eclisod, 05.02.13 16:10
    • Replies: 6
    • Views: 132,294
    Kit_
    02.08.13 20:18 Go to last post

  11. Building queue messing up

    I've noticed recently that building orders just disappear from my building queue. Usually it's the third slot that clears itself for no reason - when...

    Started by Maladict, 02.08.13 11:20
    • Replies: 2
    • Views: 4,378
    Maladict
    02.08.13 12:38 Go to last post

  12. Exclamation Economic overview: incorrect value calculation when buffs are used

    The values show in the economic overview are not correct when one or more production buildings is buffed. In my example, the production chain:...

    Started by Erkie999, 02.08.13 09:12
    • Replies: 4
    • Views: 202,385
    Erkie999
    02.08.13 12:19 Go to last post

  13. Lost Generals

    Since this afternoon after a DB lootspot, I appear to have lost 2 Vet gens and 5 BHGs... Considering I only sent 3 BHGs on this lootspot I cant...

    Started by Thejollyone, 01.08.13 19:10
    • Replies: 7
    • Views: 28,190
    peck_ed
    02.08.13 08:19 Go to last post

  14. Post Frequently raised issues (not bugs)

    Frequently raised issues: Part of UI screen out of browser screen (2013-01-15: 1) * Browser to full screen mode, hide friends list, adjust...

    Started by Fexno, 11.02.13 08:48
    • Replies: 4
    • Views: 68,864
    Fexno
    01.08.13 18:07 Go to last post

  15. bug with early tasks

    there is a bug in game and it wont go reclogged but still there SORT IT OUT !!!!!!!!!!!!!!!!!!!!!!!!!!! ty

    Started by omagatitan, 01.08.13 16:31
    • Replies: 1
    • Views: 6,568
    MrBranch
    01.08.13 16:35 Go to last post

  16. Ugly thread list in Internet Explorer

    See attachment; this is how my thread list looks like in Internet Explorer since last Monday. It's fine in Firefox and Google Chrome. Anyone...

    Started by Stecker78, 31.07.13 19:59
    1 Attachment(s)
    • Replies: 3
    • Views: 9,532
    Stecker78
    31.07.13 20:49 Go to last post

  17. Map fragments as currency quest

    I've just bought the final adventure with map fragments, and it's been added to my inventory, but the quest is not showing as completed.

    Started by MrsBee, 26.04.13 10:33
    • Replies: 3
    • Views: 32,173
    MrBranch
    31.07.13 20:28 Go to last post

  18. Bug for "Join the army" quest?

    when i logged in today 2 of the quests that required you to defeat bandit camps on your island completed themselves but for some reason the sub-quest...

    Started by Dangermouse69, 13.06.13 11:49
    • Replies: 3
    • Views: 20,300
    STEGL
    31.07.13 08:36 Go to last post

  19. Trade History Going Back in Time

    I'm currently getting an issue with the Trade Office History tab. Earlier today every time I deleted old trades from it and then either refreshed...

    Started by Sto_Helit, 30.07.13 19:54
    • Replies: 0
    • Views: 6,600
    Sto_Helit
    30.07.13 19:54 Go to last post

  20. Too many working settlers

    today I have 1800/1800 population limit and 0 unemployed settlers. Then I build 3 more wells and I get no more settlers available sign over them....

    Started by Rokta, 05.07.13 13:32
    • Replies: 4
    • Views: 12,594
    pipreilly
    30.07.13 09:23 Go to last post
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