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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 47,497
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 186,218
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,431,975
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 183,167
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 830,053
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 193,861
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Petite Birthday Cake - Duration

    Seems the Petite Birthday Cake is only giving 8 hours instead of the 16 hours promised on the Festival Hall

    Started by KnightTheSettler, 03.09.22 07:50
    • Replies: 8
    • Views: 2,401
    BB_Trafffer
    05.09.22 13:40 Go to last post

  2. Can't Login stuck on loading

    Can't login since 2 hours stuck at the screen with guy hitting the hammer on computer, please find attachment for further assistance added...

    Started by Conjuress, 01.09.22 07:34
    2 Attachment(s)
    • Replies: 1
    • Views: 6,936
    BB_Trafffer
    01.09.22 12:54 Go to last post

  3. Event Countdown

    We have got a 21 day count, which is odd for a 2 week event.

    Started by DorotheusII, 29.08.22 17:00
    • Replies: 2
    • Views: 2,192
    Svil-en
    31.08.22 18:25 Go to last post

  4. Noble Bookbinder Tribute Achievement not registering - Ali Baba & the Third Thief

    This achievement requires you to complete the adventure without using recruits or elite units. I completed it using instant kills after confirming...

    Started by Yorda1, 25.11.21 16:02
    2 Pages •
    1 2
    • Replies: 11
    • Views: 22,607
    Yorda1
    29.08.22 07:50 Go to last post

  5. Things that needs to be taken care of

    Black screen of death in browser that just happens randomly, members gets kicked out of guild without anybody has done anything. Member logged in and...

    Started by Kebabtomte, 23.07.22 03:24
    • Replies: 4
    • Views: 4,319
    Kebabtomte
    23.08.22 03:43 Go to last post

  6. attack of the colonies

    hello, when the F will the attack of the colonies thing will be fixed that you can change your attacking units mid-battle like you use to??????? ...

    Started by priitahtsalu, 16.08.22 13:15
    • Replies: 1
    • Views: 3,046
    copycat71
    21.08.22 21:57 Go to last post

  7. pvp

    Any idea when pvp is going to have its functionality restored - if there's no sign of the pvp system repaired how about arranging for troops...

    Started by MaelstromJ, 16.08.22 15:59
    • Replies: 2
    • Views: 2,398
    Qualan
    16.08.22 16:45 Go to last post

  8. wrong buffs on scenarios

    Hi, i noticed on the football event and now on Storm Recovery that if you preselect buffs in star and click on a camp that it chooses a different...

    Started by Max_turtle, 08.08.22 09:28
    • Replies: 8
    • Views: 7,200
    Qualan
    09.08.22 12:38 Go to last post

  9. Production of items for a higher level Black-tree with lower level Black-tree

    The Black-trees can produce a higher level buff than the tree actually has. As long as you have one tree at level 7 the other trees with another...

    Started by wintertime, 20.05.22 09:24
    • Replies: 4
    • Views: 13,128
    BB_Trafffer
    01.08.22 08:35 Go to last post

  10. Achievements for Horseback and Third thief

    Completed Horseback for the achievement "Bring More Guns". Using only soldiers. Achievement has not been considered to be done. Is it a bug with...

    Started by Cillet, 09.01.22 12:26
    2 Pages •
    1 2
    • Replies: 10
    • Views: 17,700
    copycat71
    31.07.22 11:15 Go to last post

  11. Excelsior

    In the Excelsior, bottom right corner, the number of items for example "Short letter snippets" is always greyed out. The numbers do change as they...

    Started by Sparkaktus, 29.07.22 13:11
    • Replies: 1
    • Views: 2,748
    Qualan
    30.07.22 07:28 Go to last post

  12. Cannot start adventure or scenario

    Your Adventure could not be started. If you have only just finished an adventure, please wait a little before starting the next one! I have not...

    Started by Amnaesmalloc2, 15.07.22 11:44
    • Replies: 2
    • Views: 6,035
    Krokodille238
    27.07.22 14:36 Go to last post

  13. when will this game be improved

    so when will we see some real improvements ? pls

    Started by damien762, 26.07.22 11:33
    • Replies: 4
    • Views: 6,778
    DorotheusII
    27.07.22 06:14 Go to last post

  14. Angry Candy Factory

    In the Candy Factory, the buff sugar rush says duration 24 hours, It's only lasting 6 hours.

    Started by neil65146, 13.04.22 18:59
    2 Pages •
    1 2
    • Replies: 11
    • Views: 18,152
    marvistas
    26.07.22 14:33 Go to last post

  15. Round of 16 Java error

    Hi i had a java error trying to play the round of 16 game, it froze and reloaded. the map has not returned to my star. I guess the event is over

    Started by Noworries, 26.06.22 11:51
    • Replies: 8
    • Views: 3,442
    Qualan
    15.07.22 06:34 Go to last post

  16. Football Event

    Finished Semi finals, claimed rewards, tried to open Finals but it says I must win semi finals first which I have Refreshed, logged out 30...

    Started by tiggermama, 07.07.22 10:57
    • Replies: 2
    • Views: 3,405
    tiggermama
    08.07.22 12:38 Go to last post

  17. Maint

    "all game worlds will be restarted over the course of 1 hour" another 24h maint it seems :p

    Started by Wu-L, 08.07.22 08:41
    • Replies: 4
    • Views: 1,664
    lordloocan
    08.07.22 09:17 Go to last post

  18. maximum number of concurrent adventures

    when starting any adventure the following message is received when moving the mouse to the start button: you have reached the limit for the...

    Started by roverw, 03.07.22 04:56
    adventures 1 Attachment(s)
    • Replies: 5
    • Views: 5,436
    Noworries
    06.07.22 23:23 Go to last post

  19. Unhappy i have a problem with Raid of the Nords

    i collected 6 furs but i can only make 1 tent repair kit i need 6 repair to finish the quest i,m also on Premume time an have 6 hours left ...

    Started by saloman, 10.11.16 18:21
    • Replies: 3
    • Views: 13,930
    copycat71
    06.07.22 12:41 Go to last post

  20. The final

    I have opened the calendar to get the final but it has not appeared in my adventure list

    Started by milo222, 05.07.22 20:31
    • Replies: 1
    • Views: 2,325
    AlexSunshine
    06.07.22 06:45 Go to last post
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