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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,911
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,176
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,342
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,184
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,641
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,067
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Post Frequently raised issues (not bugs)

    Frequently raised issues: Part of UI screen out of browser screen (2013-01-15: 1) * Browser to full screen mode, hide friends list, adjust...

    Started by Fexno, 11.02.13 08:48
    • Replies: 4
    • Views: 68,948
    01.08.13 18:07 Go to last post
  2. bug with early tasks

    there is a bug in game and it wont go reclogged but still there SORT IT OUT !!!!!!!!!!!!!!!!!!!!!!!!!!! ty

    Started by omagatitan, 01.08.13 16:31
    • Replies: 1
    • Views: 6,632
    01.08.13 16:35 Go to last post
  3. Ugly thread list in Internet Explorer

    See attachment; this is how my thread list looks like in Internet Explorer since last Monday. It's fine in Firefox and Google Chrome. Anyone...

    Started by Stecker78, 31.07.13 19:59
    • Replies: 3
    • Views: 9,602
    31.07.13 20:49 Go to last post
  4. Map fragments as currency quest

    I've just bought the final adventure with map fragments, and it's been added to my inventory, but the quest is not showing as completed.

    Started by MrsBee, 26.04.13 10:33
    • Replies: 3
    • Views: 32,235
    31.07.13 20:28 Go to last post
  5. Bug for "Join the army" quest?

    when i logged in today 2 of the quests that required you to defeat bandit camps on your island completed themselves but for some reason the sub-quest...

    Started by Dangermouse69, 13.06.13 11:49
    • Replies: 3
    • Views: 20,543
    31.07.13 08:36 Go to last post
  6. Trade History Going Back in Time

    I'm currently getting an issue with the Trade Office History tab. Earlier today every time I deleted old trades from it and then either refreshed...

    Started by Sto_Helit, 30.07.13 19:54
    • Replies: 0
    • Views: 6,649
    30.07.13 19:54 Go to last post
  7. Too many working settlers

    today I have 1800/1800 population limit and 0 unemployed settlers. Then I build 3 more wells and I get no more settlers available sign over them....

    Started by Rokta, 05.07.13 13:32
    • Replies: 4
    • Views: 12,823
    30.07.13 09:23 Go to last post
  8. missing buffs!

    so the last 2 days ive created 25 aunt irma's gift basket but they have not show up in my star menu. I have enough resources and when i check the...

    Started by awormwithagun, 30.07.13 02:02
    • Replies: 1
    • Views: 5,279
    30.07.13 08:23 Go to last post
  9. Tome and Codex cost

    I have been making all the research items in equal amounts without using most of them and I have just noticed that Tomes now need 2 Manuscripts each...

    Started by Kotugo, 29.07.13 19:04
    • Replies: 2
    • Views: 33,639
    30.07.13 02:27 Go to last post
  10. Settlers HQ

    I know BB are aware of it but I just wanted to make a post to see how many people had done it and hopefully stop them from doing it. If you have a...

    Started by PChamps, 25.07.13 16:41
    • Replies: 7
    • Views: 13,908
    29.07.13 21:08 Go to last post
  11. Arrow Trade Office Bug

    What is going on with the trade office at the moment? Every time I click on the 'selling' tab page, there's the forever hour glass. I offered 2040...

    Started by Stecker78, 29.07.13 16:21
    trade office
    • Replies: 4
    • Views: 16,450
    29.07.13 20:05 Go to last post
  12. Lootspot garrisons

    No identification of which garrison belongs to which lootspot buyer - occurred at least twice now in BK adventure

    Started by Sterk, 28.07.13 09:37
    • Replies: 0
    • Views: 19,452
    28.07.13 09:37 Go to last post
  13. Geologist resets search time for gold ore

    Today both my jolly geologist and a normal geologist reset their search time for gold ore. With my jolly geologist I thought it simply had frozen...

    Started by Ellestel, 15.09.12 10:37
    2 Pages
    1 2
    • Replies: 12
    • Views: 55,366
    28.07.13 02:07 Go to last post
  14. Angry First bandit camp rewards

    Ok Im getting ignored by your MODS about this bug that is driving me insane as it keeps popping up saying quest complete for the first bandit camp I...

    Started by Angelrose, 22.07.13 10:59
    • Replies: 3
    • Views: 6,719
    27.07.13 10:00 Go to last post
  15. Mines

    The game wont let me build mines, I have the deposits the settlers and the resources, and I am not building any thing else, I have built loads of...

    Started by Daraagon, 25.07.13 17:26
    • Replies: 4
    • Views: 16,094
    27.07.13 07:51 Go to last post
  16. Login Error how to resolve?

    Hey , it seems that I can't logon Settlers on my PC , there comes "General error, please refresh page" right after I try to login. I used 3 browsers...

    Started by MkaayZ, 22.07.13 15:48
    • Replies: 4
    • Views: 11,073
    25.07.13 05:48 Go to last post
  17. Bugs occuring since the end of the balloon event

    Geo's can't find a resource while there are depleted mines. Refreshing shows the deposit as found. Enemy camps on adventures don't disappear....

    Started by ArjanWeijts, 24.07.13 07:24
    • Replies: 4
    • Views: 21,965
    24.07.13 15:31 Go to last post
  18. buff problem "the mother tree ritual"

    When I tried to close window of Toolmaker after applying this buff button X wasn't active, I could from time to time see it highlighted, but couldn't...

    Started by cashflowthegame, 21.07.13 23:56
    • Replies: 3
    • Views: 13,666
    23.07.13 23:45 Go to last post
  19. Thumbs down Science system level 3 as from level 40?

    You must be kidding me! Invested all this time and resources in the science system, just to discover that I'm 8(!!!!) levels shorts to continue with...

    Started by Stecker78, 21.07.13 17:46
    • Replies: 8
    • Views: 99,673
    23.07.13 09:24 Go to last post
  20. Manuscript Not available.

    Just logged in and a manuscript was ready for collection, i collected it and clicked to start a book. Went to implement the manuscript on a geologist...

    Started by shamanik1966, 05.07.13 19:22
    2 Pages
    1 2
    manuscript
    • Replies: 19
    • Views: 85,518
    23.07.13 09:13 Go to last post

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