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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,489
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,901
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,289
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,395
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,400
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,282
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. "Once and for all" quest

    Quest requires you to have "one or fewer bandit camps left on your home zone" I have just recently killed ALL bandit camps and it still wont unlock....

    Started by TREKxxx, 02.12.12 23:58
    2 Pages •
    1 2
    • Replies: 17
    • Views: 73,667
    Grex
    09.07.13 21:08 Go to last post

  2. adventure timer is wrong

    Hello. I have finished an adventure (dark priests) well inside the time, according to the timer (00:00:4 when i clicked "claim rewards") and the...

    Started by deadalus_29, 09.07.13 08:32
    • Replies: 2
    • Views: 4,460
    Nogbad
    09.07.13 20:59 Go to last post

  3. Daily reward gems

    Is anybody else having this issue? Each day I log on and am told that as a reward, I'm given 100 Gems. However, they never appear in my inventory.

    Started by ivolin, 05.07.13 15:28
    • Replies: 6
    • Views: 9,910
    Nogbad
    09.07.13 20:57 Go to last post

  4. Angry settler shortage (sidequest)

    on this quest it ask me to use at least 5 settlers on the mayor house but it don't finish or anything am stuck with it , and I don't think am doing...

    Started by Ream, 08.07.13 22:10
    1 Attachment(s)
    • Replies: 2
    • Views: 23,750
    Ream
    09.07.13 19:58 Go to last post

  5. cannot go to friends settlements

    every time i try to go to a friends settlement the game just crashes i know it is not the computer as my husband can go view any settlement he wants

    Started by joofeternity, 09.07.13 18:09
    • Replies: 4
    • Views: 5,122
    Iolanthe
    09.07.13 18:32 Go to last post

  6. Pinewood forester deposit missing

    Hi! I have problem placing pinewood foresters it often says that deposit missing, but sometimes it works normally and it functions for a while and...

    Started by Katyana, 08.07.13 14:16
    deposit missing
    • Replies: 1
    • Views: 14,928
    peck_ed
    08.07.13 14:38 Go to last post

  7. Geologist doesn't find marble in sector 1.

    It started today. The geologist doesn't find any marble in sector 1 and this is seriously crippling my marble production. Yes, I know there is...

    Started by Coincoin22, 08.07.13 01:43
    • Replies: 0
    • Views: 8,593
    Coincoin22
    08.07.13 01:43 Go to last post

  8. death to leaders quest

    i am getting this bug about every 10 mins had it for months please sort this and other bugs out b4 you do anything else like new events this will...

    Started by colgooner, 07.07.13 08:35
    • Replies: 2
    • Views: 13,836
    peck_ed
    07.07.13 11:25 Go to last post

  9. Hero Wanted

    I clicked on this to open it and it greyed out but did not open. I then refreshed the game to see if I could do anything and it has now disappeared...

    Started by Sabanna, 30.06.13 08:31
    • Replies: 8
    • Views: 89,453
    MrBranch
    07.07.13 07:46 Go to last post

  10. Why does Ubisoft send me e-mails with invalid voucher codes?

    Last evening I received an e-mail from Ubisoft with a voucher code, but when I try to redeem it, it says the code is invalid. This also happened some...

    Started by Mr_Tommie, 04.07.13 22:57
    • Replies: 7
    • Views: 36,677
    peck_ed
    06.07.13 10:33 Go to last post

  11. Quest won't complete

    I have completed the first quest and every day i log on it continues to pop up and and say claim reward and will do it often during play. This is not...

    Started by D-aniel, 06.07.13 06:33
    • Replies: 2
    • Views: 14,722
    vveerraak
    06.07.13 09:26 Go to last post

  12. offers to sell

    I try to sell fish but cannot set price Is this a bug or am I not understanding the way to do it

    Started by Docter, 04.07.13 18:57
    • Replies: 4
    • Views: 4,646
    MuffinMule
    05.07.13 01:42 Go to last post

  13. Bookbinder Bug

    I accepted a created manuscript this morning (04/07) and it didn't appear in my stockpile. Is this a known bug/feature? I wouldn't mind too much...

    Started by Hell_Dawg, 04.07.13 05:51
    • Replies: 2
    • Views: 17,366
    Hell_Dawg
    05.07.13 01:38 Go to last post

  14. Longbowmaker bug

    I have 1 longbowmaker but in the quest book sometimes it cames up that I finish a quest and then I realize that its a quest saying that I build a...

    Started by rnga, 26.12.12 11:34
    5 Pages •
    1 2 3 ... 5
    longbowmakers(s), more damage
    • Replies: 45
    • Views: 111,491
    Nervi
    05.07.13 01:15 Go to last post

  15. Death to the leaders quest

    ok i have completed this quest ages ago but it wont go away. i have clicked claim reward a million time and it just donest do anything. i have...

    Started by zombie_hunter, 04.07.13 20:08
    • Replies: 1
    • Views: 12,451
    peck_ed
    04.07.13 20:34 Go to last post

  16. Different login

    I'm using the same e-mail to log-in, I know it's the same because my browser remembered it. There is no one else in the house so nobody is tampering...

    Started by zorandz, 04.07.13 11:33
    • Replies: 2
    • Views: 2,718
    zorandz
    04.07.13 13:25 Go to last post

  17. Performance much better

    That's weird...we are in the middle of the anniversary celebrations, but all of a sudden the performance is much better this morning, How's that...

    Started by MrBranch, 04.07.13 06:04
    performance
    • Replies: 1
    • Views: 6,686
    peck_ed
    04.07.13 06:43 Go to last post

  18. Lettersmith consumes buff but production unaffected

    Lettersmith consumes buff but production remains same. I presume it's un-buffable, in which case it should not consume the buff in an attempt to buff...

    Started by Bakades, 03.07.13 12:28
    • Replies: 2
    • Views: 3,783
    Bakades
    03.07.13 12:49 Go to last post

  19. Iron Smelter wrong details?

    Hi! In the details page for the iron smelter (lvl 1) it states that it converts 4 ore in 2 iron. However, the economy overview states that the...

    Started by SettlerTom84, 02.07.13 20:26
    • Replies: 2
    • Views: 19,651
    SettlerTom84
    03.07.13 10:30 Go to last post

  20. "The Battle" main quest

    the last quest in this one is "join the army"... the conditions for it are finished "The Garrison" and "First units" and player must be lvl 15 in...

    Started by Jovan0608, 28.06.13 06:43
    • Replies: 3
    • Views: 15,786
    Abla
    02.07.13 18:10 Go to last post
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