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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,910
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,677
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,905
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,053
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,416
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. 1 Guild Quest

    It's happened again, this is now the 5th time in a row this has been the Guild Quest. "Experience 2 new adventures". Even after the GQ resets,...

    Started by MuffinMule, 27.06.13 23:53
    • Replies: 0
    • Views: 4,007
    MuffinMule
    27.06.13 23:53 Go to last post

  2. problem

    I have this problem for a long time.prntscr.com/1cad6e.I am lvl46 and still have this quest unsolved.Please help!!!

    Started by Drakson, 27.06.13 20:42
    • Replies: 0
    • Views: 2,316
    Drakson
    27.06.13 20:42 Go to last post

  3. The shaman, can't enter zone2

    Removed camps in zone 1 and removed rocks. I got updates for both. Now im not able to attack any camps in z2 or transfer to the area between z2 and...

    Started by Fotte7, 27.06.13 17:14
    • Replies: 2
    • Views: 5,112
    Fotte7
    27.06.13 18:44 Go to last post

  4. The Shaman Adventure not starting

    Hi all, Anyone else clicked on it to start it, no sign of the usual adventure icon on the right end side and it appears greyed out in the star...

    Started by jejelec, 27.06.13 09:23
    adventure, shaman
    • Replies: 3
    • Views: 18,320
    jejelec
    27.06.13 09:37 Go to last post

  5. deals I can't afford

    Since maintenance I have this being rechecked after every refresh, page change or activation of TO.

    Started by Larili, 26.06.13 17:00
    • Replies: 9
    • Views: 6,747
    Settler_ID
    27.06.13 08:27 Go to last post

  6. Empty combat preview

    At least two days now, I have the following: see attachment. My general is on the right side of the combat preview window. I'm asking for...

    Started by Stecker78, 17.06.13 21:50
    empty combat preview 1 Attachment(s)
    • Replies: 4
    • Views: 23,549
    Stecker78
    26.06.13 19:43 Go to last post

  7. Quality Copper Mineshafts

    yesterday i put 1 manuscript in the skill 'quality copper mineshafts' of my jolly geologist, which means 15% chance of finding copper deposits that...

    Started by kzzyn2017, 17.06.13 07:02
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 96,680
    MutantKid
    26.06.13 12:53 Go to last post

  8. Can't cancel Guild Quest

    I am trying to cancel the Guild Quest "The marble bridge" (as I am guild leader). I have done so many times before, because this is not a quest that...

    Started by Legawien, 31.03.13 13:38
    4 Pages •
    1 2 3 ... 4
    cancelling, guild quest, reappearing
    • Replies: 32
    • Views: 192,354
    Merkraad
    26.06.13 01:28 Go to last post

  9. Harvest time daily quest bug

    I've tried trading with a friend as well as through the market. None of those resolves the quest.

    Started by Lorcana, 25.06.13 11:39
    • Replies: 7
    • Views: 10,412
    Gerontius
    25.06.13 21:56 Go to last post

  10. Server done???

    ***Typo in Thread Title should say "Server Down??*** The server seems to have one down early. log-in sheet says 00:30. As of this message it is...

    Started by Lord_Matata, 25.06.13 20:32
    • Replies: 1
    • Views: 2,302
    peck_ed
    25.06.13 20:46 Go to last post

  11. Logout in Google Chrome

    Personally I prefer using Google Chrome for playing this game. However, there seems to be a minor issue when you click the red logout button in the...

    Started by MrBranch, 25.06.13 10:12
    • Replies: 7
    • Views: 28,395
    MrBranch
    25.06.13 20:36 Go to last post

  12. mission bug

    I´ve got a mission that says that i have to destroy my first bandit camp and I´ve already done that and its still on my quest book

    Started by tourist585, 25.06.13 08:44
    • Replies: 1
    • Views: 4,233
    peck_ed
    25.06.13 09:44 Go to last post

  13. Visiting Bug

    Don't really know how else to call it. First I noticed it on the test server; but then I also noticed on this one. Bug is a bit like this. While you...

    Started by RowlandKyle, 15.02.13 04:08
    • Replies: 8
    • Views: 71,067
    SwampHen
    25.06.13 07:06 Go to last post

  14. Where is granite...

    ... I permit mods to look my stats. And tell me where is granite. I have done dozens of Pirates last days, and have got granite only TWICE....

    Started by Deorum, 22.06.13 16:40
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 49,918
    Dorotheus
    24.06.13 18:25 Go to last post

  15. Possible problem with geologists sometimes not finding an available deposit

    I sent out 3 jollys to search for marble. There were several exhausted deposits to be re-found. When the reports came back, in quick sequence...

    Started by Gerontius, 15.06.13 23:09
    • Replies: 9
    • Views: 68,641
    inyi
    24.06.13 17:25 Go to last post

  16. [BUG] Borrowed Force - Dragons Rose Quest line

    About Producing enought Lonely Marbel Blocks: Seems its not marked as completed unless you produce exactly the 50 blocks it asks. I queded 200,...

    Started by MadMaulkin, 24.06.13 11:50
    • Replies: 0
    • Views: 11,344
    MadMaulkin
    24.06.13 11:50 Go to last post

  17. can't login

    since yesterday i can't login, the game freezes when it's loading. Cleaned cache, tried a different pc, tried another browser, nothing works. Send an...

    Started by mark124, 24.06.13 10:01
    • Replies: 6
    • Views: 27,843
    K0sh1
    24.06.13 10:47 Go to last post

  18. the general was defeated

    About 2 months ago i received that quest asking me to cure a general.This quest was working ONLY if you were using the medipack INSIDE your island...

    Started by Maga666, 01.06.13 15:50
    1 Attachment(s)
    • Replies: 2
    • Views: 8,784
    Kaki_Maki
    24.06.13 10:13 Go to last post

  19. Arrow the copper quest

    when i sent my geologist to search for copper mines, it notified me that he hasnt foud no mines. x3. after log-out in, i had 3 copper mining sites...

    Started by adamrakicevic, 19.06.13 23:21
    bug, copper, quest
    • Replies: 2
    • Views: 23,567
    Dorotheus
    23.06.13 15:01 Go to last post

  20. Question Ways to the Gold

    Something wrong with the 'Ways to the Gold' side quest perhaps? "Acquire at least 600 coins". Currently I'm at 10 coins of out 600, while I've...

    Started by Stecker78, 14.06.13 22:04
    ways gold quest
    • Replies: 9
    • Views: 5,562
    MrBranch
    22.06.13 16:31 Go to last post
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