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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,362
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,365
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,734
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,674
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,175
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. deals I can't afford

    Since maintenance I have this being rechecked after every refresh, page change or activation of TO.

    Started by Larili, 26.06.13 17:00
    • Replies: 9
    • Views: 6,647
    Settler_ID
    27.06.13 08:27 Go to last post

  2. Empty combat preview

    At least two days now, I have the following: see attachment. My general is on the right side of the combat preview window. I'm asking for...

    Started by Stecker78, 17.06.13 21:50
    empty combat preview 1 Attachment(s)
    • Replies: 4
    • Views: 23,270
    Stecker78
    26.06.13 19:43 Go to last post

  3. Quality Copper Mineshafts

    yesterday i put 1 manuscript in the skill 'quality copper mineshafts' of my jolly geologist, which means 15% chance of finding copper deposits that...

    Started by kzzyn2017, 17.06.13 07:02
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 96,614
    MutantKid
    26.06.13 12:53 Go to last post

  4. Can't cancel Guild Quest

    I am trying to cancel the Guild Quest "The marble bridge" (as I am guild leader). I have done so many times before, because this is not a quest that...

    Started by Legawien, 31.03.13 13:38
    4 Pages •
    1 2 3 ... 4
    cancelling, guild quest, reappearing
    • Replies: 32
    • Views: 192,155
    Merkraad
    26.06.13 01:28 Go to last post

  5. Harvest time daily quest bug

    I've tried trading with a friend as well as through the market. None of those resolves the quest.

    Started by Lorcana, 25.06.13 11:39
    • Replies: 7
    • Views: 9,834
    Gerontius
    25.06.13 21:56 Go to last post

  6. Server done???

    ***Typo in Thread Title should say "Server Down??*** The server seems to have one down early. log-in sheet says 00:30. As of this message it is...

    Started by Lord_Matata, 25.06.13 20:32
    • Replies: 1
    • Views: 2,290
    peck_ed
    25.06.13 20:46 Go to last post

  7. Logout in Google Chrome

    Personally I prefer using Google Chrome for playing this game. However, there seems to be a minor issue when you click the red logout button in the...

    Started by MrBranch, 25.06.13 10:12
    • Replies: 7
    • Views: 28,342
    MrBranch
    25.06.13 20:36 Go to last post

  8. mission bug

    I´ve got a mission that says that i have to destroy my first bandit camp and I´ve already done that and its still on my quest book

    Started by tourist585, 25.06.13 08:44
    • Replies: 1
    • Views: 4,185
    peck_ed
    25.06.13 09:44 Go to last post

  9. Visiting Bug

    Don't really know how else to call it. First I noticed it on the test server; but then I also noticed on this one. Bug is a bit like this. While you...

    Started by RowlandKyle, 15.02.13 04:08
    • Replies: 8
    • Views: 70,889
    SwampHen
    25.06.13 07:06 Go to last post

  10. Where is granite...

    ... I permit mods to look my stats. And tell me where is granite. I have done dozens of Pirates last days, and have got granite only TWICE....

    Started by Deorum, 22.06.13 16:40
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 49,779
    Dorotheus
    24.06.13 18:25 Go to last post

  11. Possible problem with geologists sometimes not finding an available deposit

    I sent out 3 jollys to search for marble. There were several exhausted deposits to be re-found. When the reports came back, in quick sequence...

    Started by Gerontius, 15.06.13 23:09
    • Replies: 9
    • Views: 68,491
    inyi
    24.06.13 17:25 Go to last post

  12. [BUG] Borrowed Force - Dragons Rose Quest line

    About Producing enought Lonely Marbel Blocks: Seems its not marked as completed unless you produce exactly the 50 blocks it asks. I queded 200,...

    Started by MadMaulkin, 24.06.13 11:50
    • Replies: 0
    • Views: 11,322
    MadMaulkin
    24.06.13 11:50 Go to last post

  13. can't login

    since yesterday i can't login, the game freezes when it's loading. Cleaned cache, tried a different pc, tried another browser, nothing works. Send an...

    Started by mark124, 24.06.13 10:01
    • Replies: 6
    • Views: 27,767
    K0sh1
    24.06.13 10:47 Go to last post

  14. the general was defeated

    About 2 months ago i received that quest asking me to cure a general.This quest was working ONLY if you were using the medipack INSIDE your island...

    Started by Maga666, 01.06.13 15:50
    1 Attachment(s)
    • Replies: 2
    • Views: 8,751
    Kaki_Maki
    24.06.13 10:13 Go to last post

  15. Arrow the copper quest

    when i sent my geologist to search for copper mines, it notified me that he hasnt foud no mines. x3. after log-out in, i had 3 copper mining sites...

    Started by adamrakicevic, 19.06.13 23:21
    bug, copper, quest
    • Replies: 2
    • Views: 23,412
    Dorotheus
    23.06.13 15:01 Go to last post

  16. Question Ways to the Gold

    Something wrong with the 'Ways to the Gold' side quest perhaps? "Acquire at least 600 coins". Currently I'm at 10 coins of out 600, while I've...

    Started by Stecker78, 14.06.13 22:04
    ways gold quest
    • Replies: 9
    • Views: 5,535
    MrBranch
    22.06.13 16:31 Go to last post

  17. can't play adventure.

    i starded The nords adventure and icon that have options for playing adventure is mising. now i can not send any army of visit adventure island of...

    Started by Crazyfox, 22.06.13 09:29
    • Replies: 1
    • Views: 3,007
    peck_ed
    22.06.13 10:49 Go to last post

  18. Hard choice: should I press the cancel button?

    When a player clicks the "cancel adventure" button (note, that this can happen by accident easily, it's just below the "send army back" button), the...

    Started by minekaz, 18.06.13 19:06
    2 Pages •
    1 2
    bug cancel adventure ui 1 Attachment(s)
    • Replies: 10
    • Views: 146,086
    Billionis
    22.06.13 03:41 Go to last post

  19. General tranferred to impossible place

    I just started The Nords and I wanted to transfer my vet gen from the landing zone (black) to the area on the right (orange). This is what...

    Started by Budgy, 20.06.13 16:55
    • Replies: 5
    • Views: 32,095
    MrBranch
    21.06.13 21:11 Go to last post

  20. The Island of Pirates trap bug

    Not sure if it's "feature" or bug, but trap didn't intercept my general when I attacked the 8th camp. It was working well before the last update.

    Started by Dihy, 16.07.12 17:30
    • Replies: 4
    • Views: 23,863
    MrBranch
    21.06.13 19:52 Go to last post
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