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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485
  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages
    1 2 3 ... 16
    • Replies: 151
    • Views: 3,381
    Yesterday 18:58 Go to last post
  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 3,490
    22.10.25 07:52 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 393,801
    26.10.24 06:48 Go to last post
  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 120,129
    13.11.23 03:13 Go to last post
  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 479,744
    08.11.23 11:58 Go to last post
  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,787,256
    18.08.23 11:52 Go to last post
  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,131,542
    26.12.20 06:44 Go to last post
  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    27.07.17 16:21 Go to last post
  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    18.08.13 11:15 Go to last post
  1. Geologist doesn't find marble in sector 1.

    It started today. The geologist doesn't find any marble in sector 1 and this is seriously crippling my marble production. Yes, I know there is...

    Started by Coincoin22, 08.07.13 02:43
    • Replies: 0
    • Views: 8,656
    08.07.13 02:43 Go to last post
  2. death to leaders quest

    i am getting this bug about every 10 mins had it for months please sort this and other bugs out b4 you do anything else like new events this will...

    Started by colgooner, 07.07.13 09:35
    • Replies: 2
    • Views: 14,113
    07.07.13 12:25 Go to last post
  3. Hero Wanted

    I clicked on this to open it and it greyed out but did not open. I then refreshed the game to see if I could do anything and it has now disappeared...

    Started by Sabanna, 30.06.13 09:31
    • Replies: 8
    • Views: 89,762
    07.07.13 08:46 Go to last post
  4. Why does Ubisoft send me e-mails with invalid voucher codes?

    Last evening I received an e-mail from Ubisoft with a voucher code, but when I try to redeem it, it says the code is invalid. This also happened some...

    Started by Mr_Tommie, 04.07.13 23:57
    • Replies: 7
    • Views: 36,890
    06.07.13 11:33 Go to last post
  5. Quest won't complete

    I have completed the first quest and every day i log on it continues to pop up and and say claim reward and will do it often during play. This is not...

    Started by D-aniel, 06.07.13 07:33
    • Replies: 2
    • Views: 14,986
    06.07.13 10:26 Go to last post
  6. offers to sell

    I try to sell fish but cannot set price Is this a bug or am I not understanding the way to do it

    Started by Docter, 04.07.13 19:57
    • Replies: 4
    • Views: 4,732
    05.07.13 02:42 Go to last post
  7. Bookbinder Bug

    I accepted a created manuscript this morning (04/07) and it didn't appear in my stockpile. Is this a known bug/feature? I wouldn't mind too much...

    Started by Hell_Dawg, 04.07.13 06:51
    • Replies: 2
    • Views: 18,259
    05.07.13 02:38 Go to last post
  8. Longbowmaker bug

    I have 1 longbowmaker but in the quest book sometimes it cames up that I finish a quest and then I realize that its a quest saying that I build a...

    Started by rnga, 26.12.12 11:34
    5 Pages
    1 2 3 ... 5
    longbowmakers(s), more damage
    • Replies: 45
    • Views: 112,137
    05.07.13 02:15 Go to last post
  9. Death to the leaders quest

    ok i have completed this quest ages ago but it wont go away. i have clicked claim reward a million time and it just donest do anything. i have...

    Started by zombie_hunter, 04.07.13 21:08
    • Replies: 1
    • Views: 12,935
    04.07.13 21:34 Go to last post
  10. Different login

    I'm using the same e-mail to log-in, I know it's the same because my browser remembered it. There is no one else in the house so nobody is tampering...

    Started by zorandz, 04.07.13 12:33
    • Replies: 2
    • Views: 2,789
    04.07.13 14:25 Go to last post
  11. Performance much better

    That's weird...we are in the middle of the anniversary celebrations, but all of a sudden the performance is much better this morning, How's that...

    Started by MrBranch, 04.07.13 07:04
    performance
    • Replies: 1
    • Views: 7,953
    04.07.13 07:43 Go to last post
  12. Lettersmith consumes buff but production unaffected

    Lettersmith consumes buff but production remains same. I presume it's un-buffable, in which case it should not consume the buff in an attempt to buff...

    Started by Bakades, 03.07.13 13:28
    • Replies: 2
    • Views: 3,868
    03.07.13 13:49 Go to last post
  13. Iron Smelter wrong details?

    Hi! In the details page for the iron smelter (lvl 1) it states that it converts 4 ore in 2 iron. However, the economy overview states that the...

    Started by SettlerTom84, 02.07.13 21:26
    • Replies: 2
    • Views: 19,752
    03.07.13 11:30 Go to last post
  14. "The Battle" main quest

    the last quest in this one is "join the army"... the conditions for it are finished "The Garrison" and "First units" and player must be lvl 15 in...

    Started by Jovan0608, 28.06.13 07:43
    • Replies: 3
    • Views: 15,933
    02.07.13 19:10 Go to last post
  15. Talking [BUG] Death to the leaders

    Multiple times every day i get the message thing that i have completed the quest Death to the leaders "Defeat the first bandit leader camp". Very...

    Started by Legenden, 20.03.13 13:31
    bug, death to the leaders
    • Replies: 8
    • Views: 60,339
    30.06.13 15:43 Go to last post
  16. ranking list broken

    every time i log on a message informs me that my server has reached 100% but when i check the ranking list only the top 8 are shown to have got 100%

    Started by Dangermouse69, 30.06.13 04:46
    • Replies: 3
    • Views: 7,884
    30.06.13 09:18 Go to last post
  17. Question Is the server table bugged

    Over the last 6 hours I've been checking the server table to see how my server is doing. It seems to me that there are more and more servers getting...

    Started by Dorotheus, 29.06.13 10:46
    • Replies: 7
    • Views: 4,494
    29.06.13 13:44 Go to last post
  18. the server crash is not fixed

    yesterday i was playing adventure.when i want to return to home zone game just creshed.when i want to log in it says server zone crashed.i clean the...

    Started by damircek, 28.06.13 17:37
    • Replies: 1
    • Views: 5,757
    28.06.13 17:59 Go to last post
  19. Balloons

    I have this probkem : the balloons I produce or find through my explorers do not add to my inventory :confused: Has someone the same problem ?

    Started by Reneke, 28.06.13 16:20
    • Replies: 1
    • Views: 34,773
    28.06.13 16:21 Go to last post
  20. Medipackloop

    Maybe this isn't a bug but it feels like a bug. Or just an idea that seems to have no idea. I have had this quest for ages. (Maybe even from the...

    Started by Junik, 28.06.13 13:39
    • Replies: 2
    • Views: 4,672
    28.06.13 15:20 Go to last post

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