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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,398
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,368
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,411
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,023
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,897
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Green button showing as online when clearly not

    So last night I logged out of the game as usual, but my guild members report that I am showing as constantly online. This only happened yesterday...

    Started by Thejollyone, 21.06.13 07:48
    • Replies: 0
    • Views: 16,519
    Thejollyone
    21.06.13 07:48 Go to last post

  2. Lots of bugs

    Don't tell me to mail support, i did and i stopped doing so when i came to the conclusion my reports would never end up at the dev team. Some bugs...

    Started by inyi, 22.05.13 17:31
    3 Pages •
    1 2 3
    • Replies: 25
    • Views: 81,383
    peck_ed
    21.06.13 06:16 Go to last post

  3. Unhappy While playing game pc shuts down

    I like playing settlers,But my PC completely shuts down,I then have to restart PC ,I am using Google Chrome.All other games I also play have not got...

    Started by PopsyLionheart, 29.02.12 16:30
    • Replies: 4
    • Views: 25,039
    BigMamma
    20.06.13 22:15 Go to last post

  4. Missing recently produced manuscript

    This morning 1 manuscript was should be done, connected around noon - and clicked to pick up in bookbinder, next think i order production of book and...

    Started by Leemon, 20.06.13 16:12
    • Replies: 3
    • Views: 28,056
    lulu10093
    20.06.13 18:54 Go to last post

  5. Thumbs down Quest problem

    Hi my problem is in quest book, when I log in quest book blink New quest and I don t have new quest, the main problem is Waiting quest, I fullfil...

    Started by Robby_os, 24.11.12 14:39
    2 Pages •
    1 2
    • Replies: 10
    • Views: 60,270
    Alinora
    20.06.13 08:58 Go to last post

  6. defeat the first bandit camp.

    Every time i log in i get:quest completed: defeat the first bandit camp. I already did that months ago. Nothing happens if i press claim reward. ...

    Started by proza12, 20.06.13 07:55
    • Replies: 2
    • Views: 13,256
    proza12
    20.06.13 08:25 Go to last post

  7. Stone stash typo

    I believe mineable is the correct word.

    Started by Dorotheus, 20.06.13 07:37
    1 Attachment(s)
    • Replies: 0
    • Views: 10,060
    Dorotheus
    20.06.13 07:37 Go to last post

  8. Forbidden Message on Test Server

    Well, I am locked out of the test server with a Forbidden Message. 404 Not Found. Tried clearing cache, cookies, browser history. Clearly I am not...

    Started by Miramazzie, 19.06.13 00:33
    • Replies: 7
    • Views: 26,265
    Dangermouse69
    19.06.13 12:58 Go to last post

  9. major problem with book binder

    i started to make a manuscript last night at around 11pm. my bookbinder is level 3 and it said it would take around 20 hours. i checked the progress...

    Started by Dangermouse69, 14.06.13 11:47
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 23,963
    Dangermouse69
    18.06.13 23:37 Go to last post

  10. Buliding Licences

    I need to add 10 to mayor house... it says they are in my star menu but there is nothing ... the same in mail... I cannot complete quest then :( i...

    Started by Jakie12, 16.06.13 16:57
    • Replies: 6
    • Views: 9,444
    Jakie12
    18.06.13 12:24 Go to last post

  11. Cannot complete allies quest

    The allies quest cannot be completed for some reason but i did ad two friends an really long time ago (but not before the quest was visible). How is...

    Started by Belhamel, 17.06.13 09:52
    • Replies: 2
    • Views: 5,637
    Belhamel
    18.06.13 12:23 Go to last post

  12. Reading Material not completing

    Anyone else having this issue? Have met all requirements for the quest (Producing enough Hardwood,Water, Iron and Coal) all progress bars state...

    Started by FatBoyFonz, 14.06.13 12:29
    • Replies: 4
    • Views: 10,362
    FatBoyFonz
    18.06.13 12:10 Go to last post

  13. Deposit - Workyard time wrongly calculated

    See attachment. No way that this distance has a deposit-workyard time of 2 min 14 seconds. I think it has something to do with the order in...

    Started by MrBranch, 17.06.13 21:41
    1 Attachment(s)
    • Replies: 2
    • Views: 8,482
    MrBranch
    17.06.13 22:16 Go to last post

  14. Bookbinder production time bug

    I used bookbinding glue, but as you can see in the attachment, production time still remains the original.

    Started by Tomkacsa, 17.06.13 13:48
    1 Attachment(s)
    • Replies: 2
    • Views: 6,027
    Tomkacsa
    17.06.13 17:29 Go to last post

  15. Hidden Stone Stash, Mining Surplus - bugged or WAI?

    The Hidden Stone Stash skill is giving found treasure only when an actualy deposit is found. I wonder about the Mining Surplus skills; I'm not...

    Started by Merkraad, 17.06.13 15:22
    • Replies: 0
    • Views: 14,129
    Merkraad
    17.06.13 15:22 Go to last post

  16. Disappearing Buffs

    Hey there! Does anyone here know of a bug where buffs seem to disappear from the star menu? I play with a friend of mine who's buffing me, and i...

    Started by hgfs, 15.06.13 16:07
    • Replies: 2
    • Views: 43,254
    hgfs
    17.06.13 07:35 Go to last post

  17. Moving multiple buildings causes client to drop a building license

    If you move multiple building quickly the game client looses track of building licenses. In my case this resulted in -1 licenses. It's only a...

    Started by KiwiNoob, 16.06.13 06:11
    building licenses, move buildings
    • Replies: 0
    • Views: 41,506
    KiwiNoob
    16.06.13 06:11 Go to last post

  18. "A question of style" quest

    Hi! "A question of style" quest do not work ok! I made production value for Water, Coal & Gold, under the Economy Overview. The quest do not end!!!...

    Started by Nuzaietz, 15.06.13 08:33
    • Replies: 3
    • Views: 14,850
    Nuzaietz
    16.06.13 03:06 Go to last post

  19. Post New Mail

    Anyone else get this ? :confused: I open the game - get a message that I have New Mail - and there is nothing there . Several days now. ...

    Started by NixMan, 15.06.13 07:08
    • Replies: 4
    • Views: 6,332
    peck_ed
    15.06.13 09:46 Go to last post

  20. Unhappy Bookbinder doesn't have cancel button

    It's a bug, I guess, or a missing feature.. you can't stop it, you can just use gems to finish it faster.

    Started by Eclisod, 14.06.13 14:21
    • Replies: 4
    • Views: 10,768
    Eclisod
    14.06.13 22:04 Go to last post
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