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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,941
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,409
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,490
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,788
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,081
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. the general was defeated

    About 2 months ago i received that quest asking me to cure a general.This quest was working ONLY if you were using the medipack INSIDE your island...

    Started by Maga666, 01.06.13 15:50
    1 Attachment(s)
    • Replies: 2
    • Views: 8,819
    Kaki_Maki
    24.06.13 10:13 Go to last post

  2. Arrow the copper quest

    when i sent my geologist to search for copper mines, it notified me that he hasnt foud no mines. x3. after log-out in, i had 3 copper mining sites...

    Started by adamrakicevic, 19.06.13 23:21
    bug, copper, quest
    • Replies: 2
    • Views: 23,733
    Dorotheus
    23.06.13 15:01 Go to last post

  3. Question Ways to the Gold

    Something wrong with the 'Ways to the Gold' side quest perhaps? "Acquire at least 600 coins". Currently I'm at 10 coins of out 600, while I've...

    Started by Stecker78, 14.06.13 22:04
    ways gold quest
    • Replies: 9
    • Views: 5,591
    MrBranch
    22.06.13 16:31 Go to last post

  4. can't play adventure.

    i starded The nords adventure and icon that have options for playing adventure is mising. now i can not send any army of visit adventure island of...

    Started by Crazyfox, 22.06.13 09:29
    • Replies: 1
    • Views: 3,143
    peck_ed
    22.06.13 10:49 Go to last post

  5. Hard choice: should I press the cancel button?

    When a player clicks the "cancel adventure" button (note, that this can happen by accident easily, it's just below the "send army back" button), the...

    Started by minekaz, 18.06.13 19:06
    2 Pages •
    1 2
    bug cancel adventure ui 1 Attachment(s)
    • Replies: 10
    • Views: 146,939
    Billionis
    22.06.13 03:41 Go to last post

  6. General tranferred to impossible place

    I just started The Nords and I wanted to transfer my vet gen from the landing zone (black) to the area on the right (orange). This is what...

    Started by Budgy, 20.06.13 16:55
    • Replies: 5
    • Views: 32,180
    MrBranch
    21.06.13 21:11 Go to last post

  7. The Island of Pirates trap bug

    Not sure if it's "feature" or bug, but trap didn't intercept my general when I attacked the 8th camp. It was working well before the last update.

    Started by Dihy, 16.07.12 17:30
    • Replies: 4
    • Views: 23,937
    MrBranch
    21.06.13 19:52 Go to last post

  8. Green button showing as online when clearly not

    So last night I logged out of the game as usual, but my guild members report that I am showing as constantly online. This only happened yesterday...

    Started by Thejollyone, 21.06.13 07:48
    • Replies: 0
    • Views: 16,565
    Thejollyone
    21.06.13 07:48 Go to last post

  9. Lots of bugs

    Don't tell me to mail support, i did and i stopped doing so when i came to the conclusion my reports would never end up at the dev team. Some bugs...

    Started by inyi, 22.05.13 17:31
    3 Pages •
    1 2 3
    • Replies: 25
    • Views: 81,838
    peck_ed
    21.06.13 06:16 Go to last post

  10. Unhappy While playing game pc shuts down

    I like playing settlers,But my PC completely shuts down,I then have to restart PC ,I am using Google Chrome.All other games I also play have not got...

    Started by PopsyLionheart, 29.02.12 16:30
    • Replies: 4
    • Views: 25,134
    BigMamma
    20.06.13 22:15 Go to last post

  11. Missing recently produced manuscript

    This morning 1 manuscript was should be done, connected around noon - and clicked to pick up in bookbinder, next think i order production of book and...

    Started by Leemon, 20.06.13 16:12
    • Replies: 3
    • Views: 28,226
    lulu10093
    20.06.13 18:54 Go to last post

  12. Thumbs down Quest problem

    Hi my problem is in quest book, when I log in quest book blink New quest and I don t have new quest, the main problem is Waiting quest, I fullfil...

    Started by Robby_os, 24.11.12 14:39
    2 Pages •
    1 2
    • Replies: 10
    • Views: 60,358
    Alinora
    20.06.13 08:58 Go to last post

  13. defeat the first bandit camp.

    Every time i log in i get:quest completed: defeat the first bandit camp. I already did that months ago. Nothing happens if i press claim reward. ...

    Started by proza12, 20.06.13 07:55
    • Replies: 2
    • Views: 13,445
    proza12
    20.06.13 08:25 Go to last post

  14. Stone stash typo

    I believe mineable is the correct word.

    Started by Dorotheus, 20.06.13 07:37
    1 Attachment(s)
    • Replies: 0
    • Views: 10,093
    Dorotheus
    20.06.13 07:37 Go to last post

  15. Forbidden Message on Test Server

    Well, I am locked out of the test server with a Forbidden Message. 404 Not Found. Tried clearing cache, cookies, browser history. Clearly I am not...

    Started by Miramazzie, 19.06.13 00:33
    • Replies: 7
    • Views: 26,333
    Dangermouse69
    19.06.13 12:58 Go to last post

  16. major problem with book binder

    i started to make a manuscript last night at around 11pm. my bookbinder is level 3 and it said it would take around 20 hours. i checked the progress...

    Started by Dangermouse69, 14.06.13 11:47
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 24,210
    Dangermouse69
    18.06.13 23:37 Go to last post

  17. Buliding Licences

    I need to add 10 to mayor house... it says they are in my star menu but there is nothing ... the same in mail... I cannot complete quest then :( i...

    Started by Jakie12, 16.06.13 16:57
    • Replies: 6
    • Views: 10,699
    Jakie12
    18.06.13 12:24 Go to last post

  18. Cannot complete allies quest

    The allies quest cannot be completed for some reason but i did ad two friends an really long time ago (but not before the quest was visible). How is...

    Started by Belhamel, 17.06.13 09:52
    • Replies: 2
    • Views: 5,671
    Belhamel
    18.06.13 12:23 Go to last post

  19. Reading Material not completing

    Anyone else having this issue? Have met all requirements for the quest (Producing enough Hardwood,Water, Iron and Coal) all progress bars state...

    Started by FatBoyFonz, 14.06.13 12:29
    • Replies: 4
    • Views: 10,438
    FatBoyFonz
    18.06.13 12:10 Go to last post

  20. Deposit - Workyard time wrongly calculated

    See attachment. No way that this distance has a deposit-workyard time of 2 min 14 seconds. I think it has something to do with the order in...

    Started by MrBranch, 17.06.13 21:41
    1 Attachment(s)
    • Replies: 2
    • Views: 8,535
    MrBranch
    17.06.13 22:16 Go to last post
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