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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,665
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,945
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,508
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,822
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,673
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,394
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Forbidden Message on Test Server

    Well, I am locked out of the test server with a Forbidden Message. 404 Not Found. Tried clearing cache, cookies, browser history. Clearly I am not...

    Started by Miramazzie, 19.06.13 00:33
    • Replies: 7
    • Views: 26,218
    Dangermouse69
    19.06.13 12:58 Go to last post

  2. major problem with book binder

    i started to make a manuscript last night at around 11pm. my bookbinder is level 3 and it said it would take around 20 hours. i checked the progress...

    Started by Dangermouse69, 14.06.13 11:47
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 23,854
    Dangermouse69
    18.06.13 23:37 Go to last post

  3. Buliding Licences

    I need to add 10 to mayor house... it says they are in my star menu but there is nothing ... the same in mail... I cannot complete quest then :( i...

    Started by Jakie12, 16.06.13 16:57
    • Replies: 6
    • Views: 8,960
    Jakie12
    18.06.13 12:24 Go to last post

  4. Cannot complete allies quest

    The allies quest cannot be completed for some reason but i did ad two friends an really long time ago (but not before the quest was visible). How is...

    Started by Belhamel, 17.06.13 09:52
    • Replies: 2
    • Views: 5,616
    Belhamel
    18.06.13 12:23 Go to last post

  5. Reading Material not completing

    Anyone else having this issue? Have met all requirements for the quest (Producing enough Hardwood,Water, Iron and Coal) all progress bars state...

    Started by FatBoyFonz, 14.06.13 12:29
    • Replies: 4
    • Views: 10,322
    FatBoyFonz
    18.06.13 12:10 Go to last post

  6. Deposit - Workyard time wrongly calculated

    See attachment. No way that this distance has a deposit-workyard time of 2 min 14 seconds. I think it has something to do with the order in...

    Started by MrBranch, 17.06.13 21:41
    1 Attachment(s)
    • Replies: 2
    • Views: 8,453
    MrBranch
    17.06.13 22:16 Go to last post

  7. Bookbinder production time bug

    I used bookbinding glue, but as you can see in the attachment, production time still remains the original.

    Started by Tomkacsa, 17.06.13 13:48
    1 Attachment(s)
    • Replies: 2
    • Views: 6,006
    Tomkacsa
    17.06.13 17:29 Go to last post

  8. Hidden Stone Stash, Mining Surplus - bugged or WAI?

    The Hidden Stone Stash skill is giving found treasure only when an actualy deposit is found. I wonder about the Mining Surplus skills; I'm not...

    Started by Merkraad, 17.06.13 15:22
    • Replies: 0
    • Views: 14,114
    Merkraad
    17.06.13 15:22 Go to last post

  9. Disappearing Buffs

    Hey there! Does anyone here know of a bug where buffs seem to disappear from the star menu? I play with a friend of mine who's buffing me, and i...

    Started by hgfs, 15.06.13 16:07
    • Replies: 2
    • Views: 43,221
    hgfs
    17.06.13 07:35 Go to last post

  10. Moving multiple buildings causes client to drop a building license

    If you move multiple building quickly the game client looses track of building licenses. In my case this resulted in -1 licenses. It's only a...

    Started by KiwiNoob, 16.06.13 06:11
    building licenses, move buildings
    • Replies: 0
    • Views: 41,490
    KiwiNoob
    16.06.13 06:11 Go to last post

  11. "A question of style" quest

    Hi! "A question of style" quest do not work ok! I made production value for Water, Coal & Gold, under the Economy Overview. The quest do not end!!!...

    Started by Nuzaietz, 15.06.13 08:33
    • Replies: 3
    • Views: 14,791
    Nuzaietz
    16.06.13 03:06 Go to last post

  12. Post New Mail

    Anyone else get this ? :confused: I open the game - get a message that I have New Mail - and there is nothing there . Several days now. ...

    Started by NixMan, 15.06.13 07:08
    • Replies: 4
    • Views: 6,311
    peck_ed
    15.06.13 09:46 Go to last post

  13. Unhappy Bookbinder doesn't have cancel button

    It's a bug, I guess, or a missing feature.. you can't stop it, you can just use gems to finish it faster.

    Started by Eclisod, 14.06.13 14:21
    • Replies: 4
    • Views: 10,724
    Eclisod
    14.06.13 22:04 Go to last post

  14. Bookbinding glue glitch.

    Discovered a problem with the science system and the bookbinding glue. I have a level 3 bookbinder setup, produce a manuscript. I knew that the...

    Started by TarkatheGreat, 14.06.13 14:11
    bookbinder
    • Replies: 4
    • Views: 10,354
    TarkatheGreat
    14.06.13 14:23 Go to last post

  15. Exclamation BUG - Quest completed

    Everytime i log into the game, i recieve a warning of quest completion, the one on the image below.

    Started by TermoNuclear, 09.06.13 23:09
    • Replies: 3
    • Views: 16,217
    DanzTronic
    14.06.13 08:34 Go to last post

  16. Gens sent and recalls bugs

    I've had a few errors in the past few days... Stealing from the Rich - gen came back immediately (no travel time) to camp after attack. Then when...

    Started by Thejollyone, 11.06.13 20:16
    • Replies: 1
    • Views: 5,092
    Larili
    13.06.13 20:23 Go to last post

  17. New quest Reading Material

    Nice with a load of new things happening in our favorit game, but I'm stuck on the "Reading Material" quest. One of the requirements is having a...

    Started by PSYKODK, 13.06.13 09:39
    • Replies: 4
    • Views: 21,316
    Nogbad
    13.06.13 19:13 Go to last post

  18. Typo in Latest Changes - 13/06/2013

    It it possible to assign names to specialists. Second 'it' should be 'is'.

    Started by TotoMok, 13.06.13 05:26
    • Replies: 7
    • Views: 6,199
    BB_Dantesama
    13.06.13 08:46 Go to last post

  19. Initialising login Queue

    This is what i get this morning: Initialising login Queue An after 30 seconds: Connection to server Lost. I think still maintenance ? But...

    Started by Orca45, 13.06.13 05:24
    • Replies: 9
    • Views: 11,666
    bobknob
    13.06.13 05:46 Go to last post

  20. The "forever hour glass"

    This bug seems to have become more common but unlike with generals and provision hour where eventually it solves itself when you encounter it on the...

    Started by EternalPink, 18.11.12 15:19
    • Replies: 7
    • Views: 9,457
    EternalPink
    11.06.13 17:00 Go to last post
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