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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,637
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,938
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,482
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,740
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,638
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,385
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Incorrect trade calculation: carriages

    I recently took a trade buying 40 carriages and the sum total of carriages after the trade was less than it should be... Before Trade: 5 carriages...

    Started by Tripi, 10.06.13 11:02
    • Replies: 4
    • Views: 51,770
    11.06.13 10:03 Go to last post
  2. Unhappy Lag on Specific Adventures

    I was under the impression that lag was supposedly fixed But while most adventures that i have done seem to be fine, i cant help but notice that...

    Started by Thankme, 08.06.13 23:36
    lag, traitors
    • Replies: 3
    • Views: 7,974
    10.06.13 20:54 Go to last post
  3. Geologist Search Resetting

    I have noticed this a few times now, I send my geos out to search for deposits. Sometimes if its a short search (like copper) and I visit another...

    Started by pyro-chemist, 10.06.13 18:08
    bug, geologist
    • Replies: 1
    • Views: 22,718
    10.06.13 18:31 Go to last post
  4. WILL SOMEONE PLEASE FIX!!!! "Quest completed- defeat 1st bandit camp"

    I completed this quest nearly a year ago. Yet, the announcement CONTINUALLY pops up, every 6 minutes. Aside from being annoying, it creates problems...

    Started by BiggMixx, 09.06.13 17:10
    • Replies: 2
    • Views: 27,949
    09.06.13 20:52 Go to last post
  5. QUEST: the general was defeated

    I got the quest in the initial phase of island development. I ignored it as simply I did not have a medipack at that low level stage. Last week I...

    Started by MsRaspberry, 08.06.13 13:41
    defeated general, medipack
    • Replies: 1
    • Views: 9,803
    08.06.13 14:48 Go to last post
  6. Economy overview and upgrading buildings - problem!

    When a building is undergoing an upgrade, production stops. However this is not reflected in the production overview! I have three copper smelters,...

    Started by Carpet-Monster, 31.12.12 09:41
    • Replies: 2
    • Views: 135,958
    08.06.13 12:22 Go to last post
  7. Cant Log in

    I know maintenance has finished.... my screen is stuck at the "Tip of the Day" Been waiting for half an hour now.... same story as a couple of...

    Started by TheFairy, 06.06.13 04:14
    2 Pages
    1 2
    • Replies: 10
    • Views: 8,905
    08.06.13 11:47 Go to last post
  8. Aunt Irma's Gift Basket

    Bought 5 Aunt Irma's Gift Baskets from Trade Office, used 2 of them on my friends buildings and when I came back to my Settlement I had all 5 left....

    Started by Jutro_Morning, 08.06.13 02:45
    • Replies: 1
    • Views: 6,753
    08.06.13 06:41 Go to last post
  9. Ranged Units Main Quest BUG

    Hi, the part of the "Ranged Units' quest (from the main quests section) is broken. the subquest tells to reach lvl 25 and build a longbow maker. I...

    Started by Malachius666, 31.05.13 08:33
    • Replies: 3
    • Views: 34,962
    07.06.13 12:09 Go to last post
  10. Sausage production - consumption > production

    Meat: Hunter production = 534 (buffed), original is 318 Butcher consumption = -464 When I go to the Sausages/Butcher production, I got a +232...

    Started by Swapang, 05.06.13 11:00
    • Replies: 5
    • Views: 40,865
    06.06.13 22:17 Go to last post
  11. Server crashing like it is going out of fashion

    Server is Busy = No good for me. I've got a Crisis Event to finish before maintenance later today. Bit hard to do that if the server keeps...

    Started by Emurock, 05.06.13 06:54
    2 Pages
    1 2
    • Replies: 10
    • Views: 13,442
    05.06.13 13:43 Go to last post
  12. Settlers offline?

    I've been trying to get on to Settlers for the past 20 minutes. Since a few I can finally get on to the forums. The homepage was all text... And...

    Started by Calistoke, 04.06.13 05:59
    • Replies: 2
    • Views: 20,594
    04.06.13 07:21 Go to last post
  13. Angry Attacking camps that dont exsist

    Am posting This because yet again support either refuse to answer any of my mails or they simply dont exsist, This problems has happened 3 times now...

    Started by Ginger85, 03.06.13 01:35
    • Replies: 2
    • Views: 12,917
    03.06.13 07:58 Go to last post
  14. Stealing From The Rich Bug

    Hi, Just recently I noticed two bugs with this adventure (that didn't happen before the Crysis Quest hit our shores): 1- Sometimes, after...

    Started by Nimurian, 02.06.13 21:21
    available area missing, bug, placement problem, sftr, stealing from the rich
    • Replies: 0
    • Views: 32,059
    02.06.13 21:21 Go to last post
  15. problem with "call to battle" quest

    Hi the quest asks for buying 5000 items via the trade office and complete an adventure. I have performed both operations, but the adventure has...

    Started by Asdrubbale, 25.05.13 21:24
    2 Pages
    1 2
    • Replies: 19
    • Views: 48,981
    01.06.13 19:34 Go to last post
  16. "A sign of esteem" probable bug

    I'm not sure, but it looks like the request and the rewards are inversed in this quest:

    Started by Volaxad, 17.11.12 07:18
    • Replies: 2
    • Views: 14,961
    01.06.13 04:43 Go to last post
  17. important pinewood quest

    it say 0 production every 12 hours so i stop everything to do with pine i get 2 green boxes then it says produce 365 of pine planks so i start plank...

    Started by eternal50, 31.05.13 19:45
    • Replies: 1
    • Views: 67,412
    31.05.13 20:24 Go to last post
  18. Acquire 100 wheat

    For several days now, I acquired 0 wheat. Yes, of course I have farms and wheat fields. So what's wrong here? I'll give the answer myself: it's...

    Started by Stecker78, 31.05.13 15:52
    • Replies: 1
    • Views: 6,919
    31.05.13 16:18 Go to last post
  19. Exhausted mine

    I found a bug in the game. In S5 I have one exhausted iron mine, and geologist can't find iron deposit on that mine when you send them.

    Started by Fapion, 31.05.13 09:11
    • Replies: 1
    • Views: 11,723
    31.05.13 09:45 Go to last post
  20. Please help me its urgent

    I can log in to my game but then on tip of the day it comes up server zone crashed dont no what to do please help me asap:p

    Started by nicolstar98, 31.05.13 04:58
    • Replies: 3
    • Views: 4,723
    31.05.13 09:40 Go to last post

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