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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,941
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,179
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,409
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,490
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,788
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,081
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Bookbinder production time bug

    I used bookbinding glue, but as you can see in the attachment, production time still remains the original.

    Started by Tomkacsa, 17.06.13 13:48
    • Replies: 2
    • Views: 6,051
    17.06.13 17:29 Go to last post
  2. Hidden Stone Stash, Mining Surplus - bugged or WAI?

    The Hidden Stone Stash skill is giving found treasure only when an actualy deposit is found. I wonder about the Mining Surplus skills; I'm not...

    Started by Merkraad, 17.06.13 15:22
    • Replies: 0
    • Views: 14,168
    17.06.13 15:22 Go to last post
  3. Disappearing Buffs

    Hey there! Does anyone here know of a bug where buffs seem to disappear from the star menu? I play with a friend of mine who's buffing me, and i...

    Started by hgfs, 15.06.13 16:07
    • Replies: 2
    • Views: 43,321
    17.06.13 07:35 Go to last post
  4. Moving multiple buildings causes client to drop a building license

    If you move multiple building quickly the game client looses track of building licenses. In my case this resulted in -1 licenses. It's only a...

    Started by KiwiNoob, 16.06.13 06:11
    building licenses, move buildings
    • Replies: 0
    • Views: 41,550
    16.06.13 06:11 Go to last post
  5. "A question of style" quest

    Hi! "A question of style" quest do not work ok! I made production value for Water, Coal & Gold, under the Economy Overview. The quest do not end!!!...

    Started by Nuzaietz, 15.06.13 08:33
    • Replies: 3
    • Views: 15,103
    16.06.13 03:06 Go to last post
  6. Post New Mail

    Anyone else get this ? :confused: I open the game - get a message that I have New Mail - and there is nothing there . Several days now. ...

    Started by NixMan, 15.06.13 07:08
    • Replies: 4
    • Views: 6,381
    15.06.13 09:46 Go to last post
  7. Unhappy Bookbinder doesn't have cancel button

    It's a bug, I guess, or a missing feature.. you can't stop it, you can just use gems to finish it faster.

    Started by Eclisod, 14.06.13 14:21
    • Replies: 4
    • Views: 10,836
    14.06.13 22:04 Go to last post
  8. Bookbinding glue glitch.

    Discovered a problem with the science system and the bookbinding glue. I have a level 3 bookbinder setup, produce a manuscript. I knew that the...

    Started by TarkatheGreat, 14.06.13 14:11
    bookbinder
    • Replies: 4
    • Views: 11,978
    14.06.13 14:23 Go to last post
  9. Exclamation BUG - Quest completed

    Everytime i log into the game, i recieve a warning of quest completion, the one on the image below.

    Started by TermoNuclear, 09.06.13 23:09
    • Replies: 3
    • Views: 16,333
    14.06.13 08:34 Go to last post
  10. Gens sent and recalls bugs

    I've had a few errors in the past few days... Stealing from the Rich - gen came back immediately (no travel time) to camp after attack. Then when...

    Started by Thejollyone, 11.06.13 20:16
    • Replies: 1
    • Views: 5,128
    13.06.13 20:23 Go to last post
  11. New quest Reading Material

    Nice with a load of new things happening in our favorit game, but I'm stuck on the "Reading Material" quest. One of the requirements is having a...

    Started by PSYKODK, 13.06.13 09:39
    • Replies: 4
    • Views: 21,458
    13.06.13 19:13 Go to last post
  12. Typo in Latest Changes - 13/06/2013

    It it possible to assign names to specialists. Second 'it' should be 'is'.

    Started by TotoMok, 13.06.13 05:26
    • Replies: 7
    • Views: 6,282
    13.06.13 08:46 Go to last post
  13. Initialising login Queue

    This is what i get this morning: Initialising login Queue An after 30 seconds: Connection to server Lost. I think still maintenance ? But...

    Started by Orca45, 13.06.13 05:24
    • Replies: 9
    • Views: 11,787
    13.06.13 05:46 Go to last post
  14. The "forever hour glass"

    This bug seems to have become more common but unlike with generals and provision hour where eventually it solves itself when you encounter it on the...

    Started by EternalPink, 18.11.12 15:19
    • Replies: 7
    • Views: 9,545
    11.06.13 17:00 Go to last post
  15. Incorrect trade calculation: carriages

    I recently took a trade buying 40 carriages and the sum total of carriages after the trade was less than it should be... Before Trade: 5 carriages...

    Started by Tripi, 10.06.13 11:02
    • Replies: 4
    • Views: 52,514
    11.06.13 10:03 Go to last post
  16. Unhappy Lag on Specific Adventures

    I was under the impression that lag was supposedly fixed But while most adventures that i have done seem to be fine, i cant help but notice that...

    Started by Thankme, 08.06.13 23:36
    lag, traitors
    • Replies: 3
    • Views: 8,099
    10.06.13 20:54 Go to last post
  17. Geologist Search Resetting

    I have noticed this a few times now, I send my geos out to search for deposits. Sometimes if its a short search (like copper) and I visit another...

    Started by pyro-chemist, 10.06.13 18:08
    bug, geologist
    • Replies: 1
    • Views: 23,411
    10.06.13 18:31 Go to last post
  18. WILL SOMEONE PLEASE FIX!!!! "Quest completed- defeat 1st bandit camp"

    I completed this quest nearly a year ago. Yet, the announcement CONTINUALLY pops up, every 6 minutes. Aside from being annoying, it creates problems...

    Started by BiggMixx, 09.06.13 17:10
    • Replies: 2
    • Views: 28,052
    09.06.13 20:52 Go to last post
  19. QUEST: the general was defeated

    I got the quest in the initial phase of island development. I ignored it as simply I did not have a medipack at that low level stage. Last week I...

    Started by MsRaspberry, 08.06.13 13:41
    defeated general, medipack
    • Replies: 1
    • Views: 9,959
    08.06.13 14:48 Go to last post
  20. Economy overview and upgrading buildings - problem!

    When a building is undergoing an upgrade, production stops. However this is not reflected in the production overview! I have three copper smelters,...

    Started by Carpet-Monster, 31.12.12 09:41
    • Replies: 2
    • Views: 136,117
    08.06.13 12:22 Go to last post

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