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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,619
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,935
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,450
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,684
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,606
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,380
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. can't seem to login

    everytime I try to login, I get a message saying I failed server call/connection to server lost... what can be the problem?

    Started by Lyshar, 23.05.13 01:55
    5 Pages •
    1 2 3 ... 5
    • Replies: 48
    • Views: 36,135
    MOD_Daz
    23.05.13 07:39 Go to last post

  2. Friends

    i cannot add a friend to my friend bar even tho i know they are playing the game, is it because they are in a different realm? if so how do they join...

    Started by jessejames, 22.05.13 16:59
    • Replies: 1
    • Views: 6,352
    MrBranch
    23.05.13 06:21 Go to last post

  3. "The general was defeated" Quest

    Actually I have this quest to complete 'cause I wasted my first and only MediPack in an adventure (the Witch) and it wasn't recognized. So now the...

    Started by Nivlac8, 02.01.13 16:00
    bug, general, medipack, quest
    • Replies: 6
    • Views: 48,165
    Thejollyone
    23.05.13 06:09 Go to last post

  4. Cannot finish Tropical Sun

    I have destroyed all camps and completed the adventure in the Quest Book. But I am not returned to my home island. When I return (by hand) I dont...

    Started by Eilenberg, 22.05.13 09:18
    • Replies: 0
    • Views: 14,384
    Eilenberg
    22.05.13 09:18 Go to last post

  5. Building queue doesn't work!

    Hey i find bug when try to build Farm and i apeared in queve fo appx 3 seconds then it dissapeared but building license has gone!

    Started by SloRunner, 04.05.12 05:45
    bug, farm
    • Replies: 1
    • Views: 32,555
    Jadis
    22.05.13 05:37 Go to last post

  6. outdated quest

    First of all I would li,e to say: very nice game. I would like to ask about quest, some quest I have not compleated, and now I'm to high level to...

    Started by Danois_Inkognito, 21.05.13 16:22
    • Replies: 1
    • Views: 5,459
    Dorotheus
    21.05.13 20:57 Go to last post

  7. Unhappy Selling X Aunt Irma's Gift Baskets

    Situation: I produced several Aunt Irma's Gift Baskets from the provision house. I produced them seperately, so I have several standalone buffs in...

    Started by MrBranch, 20.05.13 21:23
    aunt irma's gift basket
    • Replies: 2
    • Views: 10,543
    MrBranch
    21.05.13 09:28 Go to last post

  8. Thumbs down prov house ressource bug

    Hi there... i dont know if somebody has written here in the forum about that... if yes sorry :) I canceled today some retired beandits and had a...

    Started by SidV, 20.05.13 18:04
    sidv
    • Replies: 2
    • Views: 6,845
    SidV
    20.05.13 21:31 Go to last post

  9. 200 cavalry vrs 200 dogs

    Just attacked 200 dogs with 200 cavalry killed them all and left the camp empty but said I lost?

    Started by bono6667, 19.05.13 11:07
    1 Attachment(s)
    • Replies: 3
    • Views: 8,127
    MrBranch
    19.05.13 18:52 Go to last post

  10. Invite friend

    Why can't I invite a friend?

    Started by Dellamorrte, 21.01.13 13:48
    • Replies: 7
    • Views: 40,727
    peck_ed
    19.05.13 11:14 Go to last post

  11. Post Two Quests Not Working

    I've noticed the tallies for "The Bear" and "Don't Forget" aren't working properly... In the case of the former, I have all the resources complete...

    Started by Tiletron, 04.01.13 17:29
    • Replies: 6
    • Views: 14,132
    MrBranch
    19.05.13 09:33 Go to last post

  12. bug - general

    Click on a Garrison with general. Window titled general appears. Click cancel button, nothing happens, window is still open

    Started by Starous, 09.05.13 19:16
    • Replies: 2
    • Views: 3,233
    MrBranch
    19.05.13 09:30 Go to last post

  13. Cant trade with friends and guild members

    Hi, for a few days now by trade tab for each friend is inactive and I cannot trade. When clicking on it, it says I need to be friends with them...

    Started by Princeznicka, 09.05.13 07:38
    bug, trade tab
    • Replies: 1
    • Views: 86,661
    flukeyuser
    19.05.13 09:23 Go to last post

  14. possible buffing bug

    I logged into a friends island to buff his gold mines and saw a level 5 mine was down to 7 ore. I bought an omniseeds for 50 gems and applied them to...

    Started by zarrin2012, 19.05.13 07:00
    • Replies: 0
    • Views: 6,821
    zarrin2012
    19.05.13 07:00 Go to last post

  15. Chat bug

    I don't have chat (global, help, trade, guild, officers and whisper), only have news! What is problem?

    Started by FikecKing, 16.05.13 20:13
    • Replies: 1
    • Views: 2,122
    peck_ed
    16.05.13 20:28 Go to last post

  16. First Strike Units ~ Sub; Tactician

    The "First Strike Units" has been locked ever since I done the first sub quest, now with the update it has unlocked but the tactician quest ask me to...

    Started by Jimm_xlr8, 28.02.13 06:09
    2 Pages •
    1 2
    • Replies: 17
    • Views: 79,910
    Seizonsha
    16.05.13 09:51 Go to last post

  17. Unhappy Theodor needs help - Pay 400 hardwood from your storage

    Hello all, For a long time now, I have a "waiting quest" outstanding: Theodor needs help - Pay 400 hardwood from your storage Although I do...

    Started by MrBranch, 14.05.13 18:48
    theodor help 400 hardwood
    • Replies: 6
    • Views: 44,797
    MrBranch
    15.05.13 17:00 Go to last post

  18. Guild Quests not showing

    Hi is anyone else not getting GQ's atm?

    Started by LordSnugglepuss, 12.05.13 08:14
    • Replies: 3
    • Views: 4,149
    smellone
    12.05.13 21:38 Go to last post

  19. New Lands can't be completed

    I was too quick, I had explored the lands before I got the quest "New Lands". So it is unable to find new places, and I don' get any further quest to...

    Started by Bakurasz, 10.05.13 05:25
    • Replies: 0
    • Views: 10,218
    Bakurasz
    10.05.13 05:25 Go to last post

  20. Exclamation Moving buildings alters the production time

    I have discovered a bug where moving a building will alter the production time of my buildings until I relog. More specifically, after moving a...

    Started by DragonFussion, 08.05.13 17:28
    bug, building, economy, move, production
    • Replies: 0
    • Views: 25,055
    DragonFussion
    08.05.13 17:28 Go to last post
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